Title: Luxury Condo Boutique - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Luxury Condo Boutique Ocean-view massages and poolside relaxation await at this beachfront retreat where travelers can unwind in the rooftop garden spa or by the pools ![2 outdoor pools](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/a780b4b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/0b6b78ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![PH ENSUENO | Balcony](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/113d84d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/3e48bb03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Loft Genova | Living room](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/8d970e26.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury Condo Boutique, across from white sand beaches, offers massages and spa treatments in the rooftop garden. Dine at one of four on-site restaurants. Enjoy high-speed WiFi and separate pools for adults and children, all just a short walk from Mamitas Beach. 9.6 Exceptional ## Popular amenities - Hot tub - Kitchen - Pool - Gym - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8041661&PinnedHotelID=8041661&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Deluxe Apartment | View from room](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/3eaa0880.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchen - 1938 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Luxury Apartment](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/7aed00fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer LED TV - 1076 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![View from room](https://images.trvl-media.com/lodging/9000000/8050000/8041700/8041661/e38aaf65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Penthouse, 2 Bedrooms, Balcony, Ocean View 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchen - 2443 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Queen Beds ### Deluxe Apartment ### Highlights Deck/patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897679/92ea0a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Moxché Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Luxury-Condo-Boutique.h8041661.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Luxury-Condo-Boutique.h8041661.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Luxury Condo Boutique is in the entertainment district and by the ocean. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63553%2C-87.06611&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NE4hXAnShFqCX0LFjSN0GVOxWRI=) Calle 38 Norte and 5 Avenida, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 3 min walk - 0.3 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Quinta Alegría Shopping Mall - 8 min walk - 0.7 km - Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km ### Getting around - Cancun Intl. Airport (CUN) - 49 min drive ### Restaurants - ‪Club de la Cerveza - ‬1 min walk - ‪Mariskinky - ‬1 min walk - ‪Las Hijas de la Tostada - ‬1 min walk - ‪Ah Cacao Chocolate Café - ‬1 min walk - ‪La Brioche De Playa - ‬1 min walk ## About this property ### Luxury Condo Boutique Upscale hotel near Quinta Avenida Near Mamitas Beach and Playa del Carmen Main Beach, Luxury Condo Boutique provides a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a hot tub. Additional perks include: - 2 outdoor pools and a children's pool - Free self parking - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and luggage storage - An elevator, beach towels, and concierge services Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Rainfall showers and shampoo - 40-cm LED TVs with satellite channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 983 reviews CA $187 CA $251 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1550000/1546000/1545982/67b822b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porto Playa Condo Hotel & Beachclub Downtown Playa del Carmen - Pool - Hot tub - Kitchen - 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Free self parking on site ### Food and drink - 4 restaurants - A coffee shop/cafe ### Things to do - 2 outdoor pools - Children's pool - Gym - Hot tub ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Separate in-room dining area ### Conveniences - ATM - Guidebooks - Luggage storage ### Guest services - Concierge services - Housekeeping (once per stay) - Multilingual staff - Tour and ticket assistance ### Outdoors - Barbecue grill - Beach towels - Beach umbrellas - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path to elevator ### More - 3 buildings - 3 floors - Beaux Arts architecture - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-cm LED TV with satellite channels ### Food and drink - Blender - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Full-sized refrigerator/freezer - Kitchen - Microwave - Paper towels - Separate dining area - Toaster oven ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 9:00 PM and 8:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 500 per stay - Cash Breakage deposit: USD 500 per stay - Cleaning fee: USD 49 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 150 per vehicle (roundtrip) - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 9:00 PM and 8:00 AM - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Condo Boutique Playa del Carmen Via 38 Realty Apartment Via 38 Realty Apartment Playa del Carmen Via 38 Realty Playa del Carmen Boutique Playa del Carmen Hotel Acanto Boutique Luxury Condo Boutique Playa del Carmen Luxury Boutique Playa del Carmen Condo Boutique Luxury Aparments Condo Boutique Via38 on 5th Avenue Condo Boutique Aparments Luxury Condo Boutique Hotel Luxury Condo Boutique Playa del Carmen Luxury Condo Boutique Hotel Playa del Carmen ## Frequently asked questions ### Does Luxury Condo Boutique have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Luxury Condo Boutique pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Luxury Condo Boutique? > Self parking is free at this property. ### What time is check-in at Luxury Condo Boutique? > Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM–8:00 AM for a fee. ### What time is check-out at Luxury Condo Boutique? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Does Luxury Condo Boutique provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies. ### Where is Luxury Condo Boutique located? > Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playacar Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Luxury Condo Boutique Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 10 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 39 8 - Good 3 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ### 2/10 Terrible #### Patty Jul 20, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities O will not recommend to anybody to stay at this property. It’s the worst place I ever stayed ##### Patty Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### Vicky Jul 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great the only thing was that I spent like 3 days before my arrival to contact the person that booked me and no one ever answer other than that everything was spectacular I would definitely come back to theme everything is super close the beach is like one block away and most important is super safe for the kids ##### Vicky Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Alejandro Jul 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location, minutes from Quinta Avenida, the beach and full selection of restaurants. Spent 10 days with 11, 12 and 14 year old kids and had a blast. Pool area is great, overall quiet and very relaxing atmosphere. We would recommend and come here again. Things that need improving; only one of the stove elements worked, dryer didn't work so we had to hang all of our clothes, the furniture in the rooftop terrace needs replacing and only 4 beach towels and we're a family of 5 as well as not enough cutlery, only 3 forks but we made it work ##### Alejandro Stayed 10 nights in Jul 2023 ### 10/10 Excellent #### Thomas Alexander Aug 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I’ll start with the only negative, I had asked the concierge for airport pick up and drop off but there was nobody at the airport. It’s not exactly hard to find a taxi though, so not a major problem. The condo itself was larger than expected with a full-sized kitchen. There’s a 7-11 near the entrance to get a few essentials, like water. We would walk to the Mega Soriana supermarket every couple of days for groceries on Av. Constituentes and Av. 30 Norte. It’s about 1km away. There is a Super Aki close by too. For fresh fruit and vegetables, there’s a shop on Avenida CTM, (El Eden I think), next door to LUA. Beds were comfy, a/c worked well and the soundproofing was amazing. It was very quiet, surprisingly so, given how close it is to the Quinta (5th Ave). The beach is a few minutes walk down the hill and there are several good restaurants close by. If you want to eat at more authentic Mexican restaurants, walk up to 30th Ave, it’s not far. Awesome place, great location and a home away from home. ##### Thomas Alexander Stayed 11 nights in Jul 2022 ### 10/10 Excellent #### Arleen Nov 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Arleen Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Estella Aug 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apt on 5th Great quiet location. Close to everything. Apt was clean and perfect for our family. ![](https://a.travel-assets.com/ugc/hotel-reviews/C89A47D09E2E0AA6F0605DE7607E0695233D1EAC1660147160135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Estella Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Lindsey Feb 2, 2022 Liked: Staff & service, amenities, property conditions & facilities Location is excellent. Quiet oasis just steps from 5th Ave. The pool orientation captures the sun perfectly. Bed comfortable. ##### Lindsey Stayed 2 nights in Jan 2022 ### 6/10 Okay #### Janis Dec 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities If your want to stay right in the center of everything - the location is great. However, if you want peace and quiet at night - look elsewhere. There are restaurants right outside the bedroom windows that blast music until midnight at least. Pros - convenient to beach and shopping. Comfortable beds, spacious living quarters, quiet pool area, big bedrooms and bathrooms and closets. Nicely decorated Cons - NO dishwasher, dryer was broken during our stay, they don’t supply ANY amenities so you have to go grocery shopping immediately upon arrival. No paper towels. No coffee. No coffee filters. They should charge $10 extra and just help out the guests! The pools close at 9pm. So if you’ve been out all day and want to take a quick dip -you’re out of luck. The toilets are VERY low flow. VERY. AC dripped on our heads while sitting at the kitchen counter. Kitchen didn’t have measuring cups or measuring spoons. There’s no ice maker and the staff didn’t fill the one ice cube tray that was in the freezer. The fridge looks like it has a water dispenser but it didn’t work. They had a stand alone water dispenser that also didn’t work. Window shades in the King room wouldn’t open. There is a safe in the bedroom that you lock w/a skeleton key, so you have to take it with you everywhere you go. It seems like they just turn this condo over quickly and never inspect it between guests. Overall it looked nice on the surfaces, but it just wasn’t well maintained ##### Janis Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Ban C. Oct 22, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SUPER HAPPY WITH OUR STAYED NYDIA , THE CONCIERGE , PROFESSIONAL , VERY HELPFUL , SUPER ........ FRIENDLY , GRACEFUL , ELEGANT & MUCH MUCH MORE. WE'LL DEFINITELY BOOKED THRU HER WHENEVER WE ARE HERE. ##### Ban C. Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Verified traveller Mar 20, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place, second time staying here and I love it so much, all the staff and security are always so friendly. ##### Verified traveller Stayed 7 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller Mar 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place Enough space, clean and quiet ##### Verified traveller Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Raul, Monterrey nl Aug 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente el departamento , piscina y ubicación, ##### Raul Stayed 4 nights in Aug 2020 ### 6/10 Okay #### KSB, Connecticut Jan 1, 2020 Liked: Cleanliness, amenities We had difficulty getting our condo cleaned and during a 6 day stay, despite the promise it would be cleaned twice, it was cleaned only once. Further, the sheets were cheap and came off the mattress making for a tough night’s sleep. The location of the property is amazing. They need to work out some of the problems and it would be an amazing stay. ##### KSB Stayed 6 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bonito lugar Increíble, cómodo y muy bonito ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Alegre Aug 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción Cuando llegamos nos sorprendimos de lo bonito y tranquilo que está el condominio No recibió una chica Laura y nos mostró el departamento. Todo estaba en su lugar y en súper buen estado. Si volvemos a Playa del Carmen seguro regresamos. Está a unos pasos de la quinta avenida llena de restaurantes y tiendas. ##### Alegre Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 6, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente attention, we arrived late night and the staff was waiting for us with the best attitude. They were available and ready to help or assist us anytime during our whole stay. Great very well equipped place, you have everything in there. It is also very clean, quiet, safe and beautiful. So close to the beach. ##### Verified traveller Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### Craig Jul 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The condo was in a great location just blocks from the beach and shopping/restaurants right at your footsteps. The pool was amazing in the complex and a nice option for days we did not want to get all sandy. Our host Laura was awesome and set up all of our excursions prior to our arrival. The condo was clean, stylishly decorated, and well maintained. Overall, we had a great time here and very much enjoyed our stay. ##### Craig Stayed 8 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 25, 2019 Liked: Cleanliness, amenities, property conditions & facilities Exelent place , confortable , good service and attention . ##### Verified traveller Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jun 25, 2019 Liked: Cleanliness, amenities, property conditions & facilities The staff was friendly and professional. Property is close to everything. ##### Verified traveller Stayed 5 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller Apr 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was fantastic. Quiet lush street on north end of Playa. 1.5 blocks to the beach. 1/2 block to shopping on 5th Avenue. Plenty of restaurant/bar options within steps. Courtyard and pool quiet, sunny for more of the day than expected. I thought the bldg would cast more of a shadow than it did. ##### Verified traveller Stayed 5 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 31, 2019 Liked: Staff & service, amenities We only stayed here one night because we extended a stay elsewhere. We arrived at 2pm and check in was fine. Lowis, our host, was pleasant and helpful. Our afternoon at the pool and rooftop patio was good. When we were getting ready for bed after coming back and putting our kids to bed, we found no blanket for the king size bed. My husband opened the closet in that bedroom to look for the blanket, and a horrible odor filled the bedroom. We had to open the windows completely and run the bathroom vent to minimize it enough to sleep. There were also random things like a single shoe in the closet that made it apparent that the unit had not been properly cleaned. If we had not been set to leave in the morning, I would have left to find a hotel or something. It was really bad. There were a few other things that were disappointing, although not nearly as bad as the smell. The rooftop "jacuzzi" was not heated. A jacuzzi is heated. My family was specifically interested in a jacuzzi. That was a disappointment. The Netflix did not work in the living room, so we all piled into the one bedroom to watch tv. The towels in the bathroom were not pleasant, certainly not "luxury." The water pressure was very low. The noise from the bars downstairs was very loud. Basically, it was way below the standard of a "luxury" condo at its price point. While there were good things about this unit, I was extremely disappointed. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, close to the beach, Fifth Avenue shops and tons of restaurants. The pool was fantastic, the place was quiet but close to everything, the staff was super-friendly & helpful, and the fitness centre was well-maintained. Would definitely recommend and will come again. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Feb 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Laura was really great, answered all our questions and been a great help. Our flight was delayed and she helped us stay for another night. Location is basically right next to 5th ave where you can find a lot of great restaurants, bar and souvenir shops. The staff is really friendly and you will feel safe with their 24hr of security. Will definitely stay here again. ##### Verified traveller Stayed 4 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Jan 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked everything...great location, room, and the service was incredible. Great restaurants nearby, near beach, etc. Would stay here again in a heartbeat. ##### Verified traveller Stayed 5 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Jan 3, 2019 ##### Verified traveller Stayed 4 nights in Dec 2018 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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