Title: Koox La Mar CondHotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5445012&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Koox La Mar CondHotel Apartment with a full-service spa, steps from Playa del Carmen Main Beach ## Photo gallery for Koox La Mar CondHotel ![Standard Apartment, 2 Bedrooms, Sea View, Beachside | Balcony - Koox La Mar CondHotel (Playa del Carmen)](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/ea575ebc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Apartment, 2 Bedrooms, Sea View, Beachside | Living room - Koox La Mar CondHotel (Playa del Carmen)](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/601b89b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Koox La Mar CondHotel (Playa del Carmen)](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/1195ad80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Bedroom (Front ) - Koox La Mar CondHotel (Playa del Carmen)](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/8235b2cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Koox La Mar CondHotel (Playa del Carmen)](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/39d47f00.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Quinta Avenida and Playa del Carmen Main Beach, Koox La Mar CondHotel provides a terrace, dry cleaning/laundry services, and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a hot tub. ## Reviews 7.6 Good ## Popular amenities - Pool - Hot tub - Kitchen - Free WiFi - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5445012&PinnedHotelID=5445012&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Apartment, 1 Bedroom (Back ) ![Standard Apartment, 1 Bedroom (Back )](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/a19ea528.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom (Back ) ### Highlights Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains Sofa bed - double Separate bedroom - 721 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ### View all photos for Standard Apartment, 2 Bedrooms (Back ) ![Standard Apartment, 2 Bedrooms (Back )](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/b9529ade.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms (Back ) ### Highlights Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Flat-screen TV Blackout drapes/curtains Sofa bed - double 2 bedrooms - 1011 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed OR 2 Queen Beds ### View all photos for Standard Apartment, 2 Bedrooms, Sea View, Beachside ![Standard Apartment, 2 Bedrooms, Sea View, Beachside](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/5d634b29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms, Sea View, Beachside ### Highlights Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Flat-screen TV Ceiling fan Sofa bed - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Double Sofa Bed - Beach view ### View all photos for Standard Apartment, 3 Bedrooms ![Standard Apartment, 3 Bedrooms](https://images.trvl-media.com/lodging/6000000/5450000/5445100/5445012/5a845e0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 3 Bedrooms ### Highlights Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Flat-screen TV Ceiling fan Sofa bed 3 bedrooms - 3 bedrooms - Sleeps 8 - 3 Double Beds and 2 Double Sofa Beds ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,002 reviews CA $142 CA $177 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0ca3cf54-dc1d-4a67-a02d-11efdc418723&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Koox-La-Mar-CondHotel.h5445012.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Koox-La-Mar-CondHotel.h5445012.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Koox La Mar CondHotel is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Apartments in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Apartments.d601751-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62734%2C-87.07096&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xbb8k41XCwoRXqO8pHp-bbduJDQ=) 1 Avenida Norte, Playa del Carmen, QROO, 77710 ### What's nearby - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 1 min walk \- 0.1 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 3 min walk \- 0.3 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 5 min walk \- 0.4 km - Central Square 6 min walk \- 0.6 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - Calle 12 1 min walk - Porfirio’s 1 min walk - Sonora Grill PRIME 1 min walk - Sala De Despecho 2 min walk - Mandala 1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Koox La Mar CondHotel Apartment with a full-service spa, steps from Playa del Carmen Main Beach Along with a full-service spa, this apartment building has an outdoor pool and a hot tub. WiFi in public areas is free. Other amenities include spa services, dry cleaning, and a 24-hour front desk. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a sofa bed, and a DVD player. Limited housekeeping is available. Koox La Mar CondHotel offers 12 air-conditioned accommodations with DVD players and espresso makers. Accommodations are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 30-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided on a limited basis. An outdoor pool and a hot tub are on site. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily. ## Similar properties ![Room, 1 Bedroom, Smoking | Living area](https://images.trvl-media.com/lodging/59000000/58220000/58215000/58214973/1b1d0381.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room in Condo - Condohotel 5th Avenue Basic Studio Luis Donaldo Colosio - Free WiFi - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=58214973&PinnedHotelID=58214973&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools](https://images.trvl-media.com/lodging/76000000/75880000/75871000/75870999/021a4789.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ipana B113 Gonzalo Guerrero - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=75870999&PinnedHotelID=75870999&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/109000000/108900000/108891300/108891259/27bb97fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kumaru Suites by The Spot Rentals Luis Donaldo Colosio - 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Kitchen - Free WiFi - Air conditioning 8.0 Very good 352 reviews CA $38 CA $52 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/102000000/101640000/101632800/101632706/5e603700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DOI 45 Apartment Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 9.6 Exceptional 18 reviews CA $52 CA $88 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=101632706&PinnedHotelID=101632706&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/96000000/95930000/95923800/95923710/64c093d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Caribe Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Restaurant 6.2 149 reviews CA $68 CA $102 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=95923710&PinnedHotelID=95923710&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1260000/1258500/1258477/47a8d6ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acanto Playa del Carmen, Trademark Collection by Wyndham Downtown Playa del Carmen - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 411 reviews CA $203 CA $253 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=1258477&PinnedHotelID=1258477&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby - Beach towels ### Pool/Spa - Full-service spa - Hot tub - Massage - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Children stay free (see details) - Free crib ### Kitchen - Cookware, dishware, and utensils - Espresso maker - Full-sized refrigerator/freezer - Microwave - Stovetop ### Bedrooms - Bedsheets provided - Double sofa bed ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower ### Entertainment - 30-inch flat-screen TV with satellite channels - DVD player ### Outdoor areas - Terrace ### Laundry - Dry cleaning/laundry service ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - Elevator - Designated smoking areas (fines apply) ### Services and conveniences - 24-hour front desk - Free bottled water - Iron/ironing board - Limited housekeeping - Luggage storage - Safe - Tour and ticket assistance ### Location highlights - In an entertainment district - In the city center ### Things to do - Ecotours nearby - Golfing nearby - Snorkeling nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 12 units - 6 floors - Built in 2011 ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Club Aparthotel Koox Mar Club Koox Mar Club Aparthotel Koox Mar Club Aparthotel Playa del Carmen Koox Mar Club Playa del Carmen Koox Mar CondHotel Aparthotel Playa del Carmen Koox Mar CondHotel Aparthotel Koox Mar CondHotel Playa del Carmen Koox Mar CondHotel Koox La Mar Club Aparthotel Koox La Condhotel Del Carmen Koox La Mar CondHotel Apartment Koox La Mar CondHotel Playa del Carmen Koox La Mar CondHotel Apartment Playa del Carmen ## Frequently asked questions ### Does Koox La Mar CondHotel have a pool? ### Is Koox La Mar CondHotel pet-friendly? ### How much is parking? ### What time is check-in at Koox La Mar CondHotel? ### What time is check-out at Koox La Mar CondHotel? ### Where is Koox La Mar CondHotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Koox La Mar CondHotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.6 Location ### 7.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 38 8 - Good 59 6 - Okay 25 4 - Poor 10 2 - Terrible 11 ## Reviews ### 8/10 Good #### isel May 15, 2017 Liked: Cleanliness, staff & service, room comfort #### cambio de hotel otorgaron un edificio el cual no reserve que porque el hotel vendio el otro, de ventaja es que tiene vista al mar y bajas directo a la playa tiene buen precio, pero desventaja es que aun esta en arreglos y es incomodo que no tenga manijas las puertas, que el elevador no sirva etc,,, pero una vez que lo acondicionen por completo quedara super bien ##### isel ### 8/10 Good #### Salvador, Xalapa, Ver Feb 28, 2017 Liked: Cleanliness, staff & service, room comfort #### Hotel cerca de la zona de antros y playa Una piscina con gran vista, un poco chica. Reservar por fuera pues Koox ya no pertenece a la empresa de los condominios ##### Salvador ### 6/10 Okay #### Verified traveller Jan 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sauberes App. Hotel in Strandnähe Als alleinreisendes Ehepaar besuchten wir das Land und Playa del Carmen erstmals. Der Ort ist ein sehr lebhafter Ferienort mit umfangreichen, touristischen Angeboten. Die Appartmentanlagel liegt gegenüber dem gleichnamigen 3\* Hotel, wo auch in einem separaten Büro die Registrierung erfolgte. Die Lage an sich ist in einer relativ ruhigigen Parallelstraße zwischen Strand und Haupteinkaufsstraße. Je nach Belegung kann es jedoch recht laut werden, vor allem, wenn die Wohnungen überbelegt sind und Parties gefeiert werden. ##### Verified traveller ### 8/10 Good #### Jose Roberto Dec 27, 2016 #### Bom custo beneficio Qd chegamos não havia mais o apartamento que reservamos; porém fomos alojados no hotel Ocean Plaza ; que fica de frente para o mar, com apartamento grande completo e bem confortavel. ##### Jose Roberto ### 8/10 Good #### Honor, Alberta, Canada Dec 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would Stay Again I had a condo in the back and it was fairly quiet..not much street noise at all. Dog barking once in a while, hey its Mexico..deal with it..I have lived in Playa and this hotel was great for being so close to everything you could want and a great beach at the end of Constituyentes..You can beach walk all the way to Coco Beach north and Fishermans Wharf going south..gorgeous..The room was clean and maids were nice. Registration is across the street with a KOOX Hotel sign on the door so you wont be able to sign in for your room till you go across the road the staff was friendly and took care of me. I am a single woman travelling alone and felt safe..as I always do in Playa.. ##### Honor ### 6/10 Okay #### MAURICIO Nov 23, 2016 NO se me asigno la habitación reservada, no había gerente al momento de check in, por lo que nadie pudo solucionar el problema. Durante el check out le comente mi problema a la señorita del hotel y me respondió que para evitar esos problemas reserve directo con el hotel, ya que las paginas de internet no son fiables. ##### MAURICIO ### 6/10 Okay #### ALDO ALFREDO Nov 11, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### Bien Todo bien. Un poco descuidado el baño, pero en general bien. Súper ubicación. ##### ALDO ALFREDO ### 8/10 Good #### Linda Oct 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort SUper bien a excepcion que no funcionaban el jacuzzi ##### Linda ### 8/10 Good #### Raquel Sep 19, 2016 Liked: Room comfort #### Buena ubicación y cómodo Nos fue muy bien pero le falta mantenimiento al lugar ##### Raquel ### 4/10 Poor #### Gloria, Brownsville Sep 6, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I did not like the shower, all water comes out. The restroom was not working well, the shower and toilet. The shower was not working and all water came out to the restroom because there is no door on shower. There was a giant cricket in one of the bedrooms. The restroom was not clean. Will not stay there again for sure. But great location for night clubs. ##### Gloria ### 8/10 Good #### Bryan , Kansas City, MO Aug 19, 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Perfect location, great price. Pros: Supreme location in the middle of downtown and very close to the beach. Best hotel in the this area, hands down. Cons: Blinds were broken and my door key didn't work, so I would have to have the person at the front desk open it for me every time I needed in. Staff was pretty unapologetic towards this. ##### Bryan ### 6/10 Okay #### Derk, San Antonio, TX Jul 26, 2016 Liked: Staff & service Disliked: Property conditions & facilities #### Hotel is nice, but needs improvements Hotel was overall decent, rooms were ok, but A/C went out twice and hot water twice. Each time it was just the fuse, but each time inconvenient. The pool on the roof was nice, but SUPER small. We rented a car and the parking lot was a total disaster, it is below the building and staff park in the spots and in the middle of everything. We had to constantly ask to get someone to move. Shower in main bath was horrible and we also had to ask for towels the first couple days, until we tipped the room service. I would stay again, but I'd understand what I was getting into and not be disappointed with what I thought I was getting. ##### Derk ### 6/10 Okay #### Family of 6, Chicago Jul 17, 2016 Disliked: Cleanliness, property conditions & facilities #### Very nice hotel, but horribly kept!! This hotel was everything we needed, great location, affordable , 2bdrms, 2 baths and full kitchen! BUT The air conditioners didn't wrk properly, 1 of the showers was broken (sprayed water everywhere), the sheets were dingy, towels were old and stained and the mattress in the sleeper sofa was stained and unusable. the sheets were not changed daily, beds just remade. ##### Family of 6 ### 8/10 Good #### Verified traveller Jul 17, 2016 Liked: Staff & service, room comfort Room similar to pictures provided. Only downside for me was the condition has modern feel but really run down. ##### Verified traveller ### 6/10 Okay #### Verified traveller Jun 12, 2016 #### Koox Overall, the place was fine and very well located. There were blood stains on the sheets and young people shouting/partying until 3am even though there is a 11pm quiet rule that was not enforced. ##### Verified traveller ### 2/10 Terrible #### pedro Jun 5, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### HORRIBLE HORRIBLE CANCELARON MI RESERVACIÓN SIN PREVIO AVISO LLEGAR CON MI FAMILIA Y PASAR CORAJES EN NUESTRAS VACACIONES DE LO PEOR ##### pedro ### 2/10 Terrible #### Verified traveller May 3, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### Too much noise from evening until 6:00a.m. Too much noise from early evening until 6:00a.m.Dirty rooms ##### Verified traveller ### 8/10 Good #### Ricardo, Chicago Apr 20, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The apartment hotel is very clean, gives you everything you need (except an iron), close to everything, at an extremely reasonable rate. We had a great time. ##### Ricardo ### 4/10 Poor #### Shannon, Marshall, MI Apr 12, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loud and dirty. First floor guests partied until 5 am with load music and laughing. Hotel did not intervene. The hotel is located next to very loud discos. The bedding was dirty and even when asked for it to be replaced that didn't happen. ##### Shannon ### 10/10 Excellent #### Verified traveller Apr 11, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Condo with everything you need and only a block from the beach. Louis at the front desk was great ##### Verified traveller ### 8/10 Good #### Verified traveller Apr 5, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Opción para salir de fiesta La ubicación del hotel es excelente sobre todo si planeas ir de fiesta ya que la zona de bares y antros se encuentra a media cuadra, la playa a 4 cuadras y la quinta Av también queda súper cerca. Lo único malo es la entrada al estacionamiento ya que es muy pequeña e incómoda y que en el área de la alberca no hay ni una sombrilla pero en general los departamentos están muy bonitos, nuevos y limpios. ##### Verified traveller ### 8/10 Good #### Sylvain, Strasbourg Mar 8, 2016 Liked: Property conditions & facilities, room comfort #### au centre de l'animation... Très grand appartement bien situé pour faire la fête (donc bruyant) Ils ont juste "oublié" de faire le ménage pour notre 2ème jour ! ##### Sylvain ### 10/10 Excellent #### Verified traveller Mar 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great, but noisy Place was great, very modern, very clean. Only downsides (with all other things as upsides) was that it was right in the middle of the busiest part at night, so noise until 3-4am and beds weren't exactly the most comfy. ##### Verified traveller ### 8/10 Good #### Elizabeth, Eagle, CO Mar 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Good Clean apartment but definitely some moisture issues in the bathroom. Make sure you ask for extra blankets and towels while someone is at the desk, because they will not be there later, as stated. If something is needed and there is no one at the desk, there is a sister hotel across the street that should be able to help. Great rooftop! Beds are ok, not as comfortable as one would have hoped... ##### Elizabeth ### 8/10 Good #### rhonda, south dakota Feb 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great location steps to the beach, great breakfast on the beach, it is somewhat noisy at night from the partying but if it bothers you,, wear earplugs, great staff, thanks Jamina for your help, hot tubs not working small pool, GREAT VIEW from the rooftop!!will surely stay here again!! beats all inclusive places, just 1 block off 5th and near the ADO if you need it WILL STAY AGAIN!!! we were a group of 3 on a ladies trip ((sofa sleeper needs to be replaced it is no comfortable) ##### rhonda ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Hotel Quinta Santa Anita](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Quinta-Santa-Anita.h37849782.Hotel-Information) > > [Casa Mar y Sol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Mar-Y-Sol.h38875877.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Xaman Ha Condominium by ChezPlaya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-Condominium-By-ChezPlaya.h24989183.Hotel-Information) > > [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Casa Aruba 403n 2 Bedroom Apts by RedAwning](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Aruba-403n-2-Bedroom-Apts-By-RedAwning.h92975416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Select Club at Sandos Playacar All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [Playa del Carmen Apartment](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Del-Carmen-Apartment.h29367907.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 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