Title: IT Boutique Hotel & Restaurant - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # IT Boutique Hotel & Restaurant Travelers experience luxurious comfort and attentive service in Playa del Carmen, where Caribbean relaxation meets the energy of Mexico's vibrant coastal town ## Photo gallery for IT Boutique Hotel & Restaurant ![Porch - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/afcab6c6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/b38368c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/c0882615.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/78c5d7b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite with Balcony | Living area - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/376e0a58.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies IT Boutique Hotel & Restaurant sits on Playa del Carmen's shoreline offering a refined escape. Guests can dine at either of the two restaurants, relax by the outdoor pool with dedicated sun loungers, or enjoy a quiet moment with coffee at the hotel's café. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/7ae523c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 5 reviews ### Highlights Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes Private bathroom Espresso maker Cable channels - 344 sq ft - Resort view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Plus ![Deluxe Plus](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/f9c818b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plus 8.0 Very good 4 reviews ### Highlights Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes Private bathroom Espresso maker Cable channels - 377 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Balcony ![Premium Room, Balcony](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/0cd46ddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes Private bathroom Minibar - 377 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite with Balcony ![Suite with Balcony](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/w544h711x0y1-bfb24e4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes Private bathroom Minibar - 388 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Balcony ![Premium Room, 2 Queen Beds, Balcony](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/a3e886ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Balcony 8.6 Excellent 4 reviews ### Highlights Balcony or patio Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes Private bathroom Minibar - 388 sq ft - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 216 reviews CA $54 CA $73 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,213 reviews CA $235 CA $303 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 178 reviews CA $173 CA $281 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/c3a8aaf4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,774 reviews CA $547 CA $547 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) Ad ![Outdoor pool, free cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 113 reviews CA $595 CA $740 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 34 reviews CA $511 CA $511 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/84b4067e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Hot tub - Pet friendly - Free WiFi CA $244 CA $299 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/978300/978241/2b52834d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,006 reviews CA $255 CA $328 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=57827d08-ece1-4767-b561-1c745d6f9dca&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-IT-Boutique-Hotel-Restaurant.h21452690.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-IT-Boutique-Hotel-Restaurant.h21452690.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63795%2C-87.06579&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jT_gtDDeImDRlKNOLNh97oaNDVA=) Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, QROO, 77710 #### What's nearby - Mario Villanueva Stadium Madrid \- 5 min walk \- 0.5 km - Quinta Avenida \- 6 min walk \- 0.6 km - Mamitas Beach \- 8 min walk \- 0.7 km - Playa del Carmen Main Beach \- 9 min walk \- 0.8 km - Quinta Alegría Shopping Mall \- 11 min walk \- 1.0 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Pizza Italia - ‬2 min walk - ‪Colectivo Mexicano Cervecero - ‬3 min walk - ‪Que Huevos - ‬3 min walk - ‪Roma Spaghetti - ‬1 min walk - ‪El Arabe - ‬1 min walk ## About this property ### IT Boutique Hotel & Restaurant Upscale hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, IT Boutique Hotel & Restaurant provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a Swedish massage, a body treatment, or aromatherapy. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar. You'll also find perks like: - An outdoor pool along with sun loungers - Free self parking and extended parking - Cooked-to-order breakfast (surcharge), a front-desk safe, and tour/ticket assistance - Smoke-free premises, luggage storage, and a porter/bellhop - Guest reviews say great things about the helpful staff Room features All guestrooms at IT Boutique Hotel & Restaurant boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with showers and shampoo - Flat-screen TVs with cable channels - Wardrobes/closets, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Master Suite | Jetted tub](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/ce9f7e5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Playa Hotel Boutique & Rooftop Bar - Adults Only Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 826 reviews CA $132 CA $163 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/3ff2fdd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - Pool - Breakfast included - 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Pool - Spa - Free WiFi - Air conditioning 9.4 Exceptional 35 reviews CA $86 CA $108 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/8000000/7230000/7229300/7229300/0c40f52d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Quinta Avenida By Artisan Adults Only Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 8.0 Very good 482 reviews CA $143 CA $177 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=7229300&PinnedHotelID=7229300&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/acb834fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free WiFi - Air conditioning 8.0 Very good 1,029 reviews CA $92 CA $116 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free secured, covered self parking on site - Free extended parking on site - Limited onsite self parking ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 220 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Restaurants on site - IT Restaurant ### Things to do - Beach yoga - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - In a nature reserve - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (47 inch wide door) - Lever door handles - Smooth flooring in public areas - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible registration desk (24 inches high) - Wheelchair-accessible restaurant ### More - 5 floors - Smoking not allowed ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Espresso maker - Limited room service ### More - Air conditioning - Desk chair - Electrical adapters - Free local calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children 17 and younger are not allowed at this property; All guests older than 17 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 220 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 17 years old and younger are not permitted at this property ### Property is also known as It Hotel Residences It & Restaurant Del Carmen IT Boutique Hotel & Restaurant Hotel IT Boutique Hotel & Restaurant Playa del Carmen IT Boutique Hotel & Restaurant Hotel Playa del Carmen ## Frequently asked questions ### Does IT Boutique Hotel & Restaurant have a pool? ### How much does it cost to stay at IT Boutique Hotel & Restaurant? ### Is IT Boutique Hotel & Restaurant pet-friendly? ### How much is parking? ### What time is check-in at IT Boutique Hotel & Restaurant? ### What time is check-out at IT Boutique Hotel & Restaurant? ### Where is IT Boutique Hotel & Restaurant located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## IT Boutique Hotel & Restaurant Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 268 8 - Good 100 6 - Okay 35 4 - Poor 20 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### Ahmed Nov 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed for the week and stay was very enjoyable. The staff was very frendly and always there to help. I will definitely be coming back again ##### Ahmed Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Stevin Azo Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I really enjoyed my stay ##### Stevin Azo Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jason Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel near all the amenities. Clean and quiet. We would stay again. ##### Jason Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Elan May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and amenities ##### Elan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### tereza Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel . Near everything… The staff is amazing … Every one is very nice, helpffull and polite . Yago and Valentina from the front desk are amazing… Só nice and polite … I will go back in the future and will stay this this hotel for sure . I super recommend this facility … I had an amazing time . Thank you all … ##### tereza Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Matthew Paul Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff were the best part! They made us feel welcome and at home. The property has beautiful roof top views and a close walk to the beach/ 5th Avenida. They made our trip a nice place to relax after a long day of adventures! The only thing I would change is longer hours open for the roof top (both morning and evening) would've been a nice option. ![](https://a.travel-assets.com/ugc/hotel-reviews/127c7cc8-0330-42f2-a663-47f5651126b9-1758157713117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fdd5ecb6-12d3-4012-a4ff-bbc5d88a48b7-1758157712692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4191863d-202e-4cae-91ba-f7e17402c4b8-1758157713131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3e14a0f-4c95-45cd-927d-1fc5eeb60518-1758157713007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Paul Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### ILDEFONSO MURAIRA Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelent service ##### ILDEFONSO MURAIRA Stayed 4 nights in Aug 2025 ### 8/10 Good #### Randy Jun 22, 2025 Liked: Cleanliness, staff & service Hotel was good very friendly staff. Stay ##### Randy Stayed 4 nights in May 2025 ### 10/10 Excellent #### Kevin Feb 27, 2025 Liked: Cleanliness, property conditions & facilities overall best stay ##### Kevin ### 10/10 Excellent #### Jason May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic experience all around at IT Hotel Playa! ##### Jason Stayed 1 night in May 2025 ### 10/10 Excellent #### Chandra Jun 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location... Great view from the roof top ##### Chandra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Oscar Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and very helpful staff. Great location as well! ##### Oscar Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jennifer Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location and staff! Highly recommend! ##### Jennifer Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Victor Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente Hotel ##### Victor Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Millia Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel truly is centrally located. Staff was very friendly and so helpful in helping me to arrange a surprise for my fiancée. Definitely would not hesitate to stay here again. ##### Millia Stayed 2 nights in Apr 2025 ### 8/10 Good #### Delan Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in playa right off 5th avenue ##### Delan Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Rodney Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We received excellent assistance from Yair in reception. ##### Rodney Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Farhan Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel front staff were amazing. We stayed for 2 nights, hotel was clean, washrooms were clean. Nice amenities. Will stay here again next time. ##### Farhan Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Yenni Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, safe, and convenient hotel near the best of Playa del Carmen ##### Yenni Stayed 3 nights in Sep 2024 ### 8/10 Good #### Fatima Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Fatima Stayed 4 nights in Dec 2024 ### 8/10 Good #### Jennifer Sep 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities we enjoyed our stay ##### Jennifer Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Irelyn Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was absolutely amazing. All of the staff members were very helpful and friendly, particularly Yair, who made our experience even better. It was within 10 mins walking distance to a TON of great restaurants in every direction, and only about a 10 minute walk to the beach as well! If we stay in Playa del Carmen again we will certainly stay here! ##### Irelyn Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### ANGELICA Jan 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Definitely will stay again. ##### ANGELICA ### 10/10 Excellent #### Bradley Steven Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very nice, accommodating, went out of their way to make sure we enjoyed our stay. Hotel manager was a superstar!!👍🏝🎉❤️ ##### Bradley Steven Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Barbara Nov 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Love everything about this hotel from the location to the staff that was always very helpful with any questions that we had. ##### Barbara Stayed 4 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - 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