Title: Hotel Maya Turquesa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Maya Turquesa - Playa del Carmen Hotel with free breakfast, steps from Quinta Avenida ![Front of property](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/b19092f6_edited_e1f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and lunch served, international cuisine](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/a9c64b36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/96987778.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/5361d5cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/8ad6852d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Maya Turquesa, near Playa del Carmen Main Beach, offers breakfast and a daily manager's reception. Guests relax on the terrace or by the outdoor pool, connect to high-speed WiFi, or visit the nearby nature reserve. Visitors consistently praise the helpful, attentive staff. 6.8 ## Popular amenities - Pool - Breakfast included - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![2 bedrooms, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/3252714a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ![Superior Suite](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/99d166c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Ceiling fan 2 bedrooms Rainfall showerhead Private bathroom - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Queen Bed ![2 bedrooms, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/3252714a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom - Sleeps 2 - 1 Double Bed ![Economy Studio](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/02eeae55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Studio ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom - Sleeps 4 - 2 Double Beds ![Junior Suite](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/9dc9dbd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Ceiling fan 2 bedrooms Rainfall showerhead Private bathroom - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Family Room](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/96987778.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 6 - 3 Double Beds ![Bathroom sink](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/566d2161.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Air conditioning Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Family Suite](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/a02df99a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Ceiling fan 2 bedrooms Rainfall showerhead Private bathroom - 2 bedrooms - Sleeps 6 - 3 Double Beds ### XXX Family Suites ### Highlights Air conditioning Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom Cable channels Daily housekeeping - Sleeps 6 - 2 Queen Beds OR 2 Twin Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897679/92ea0a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 913 reviews CA $725 CA $725 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=551f3cb6-5285-4849-9496-45a1f266c2bd&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897680/38e36df2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Turquesa-50-Metros-5TH-AV.h3575261.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Turquesa-50-Metros-5TH-AV.h3575261.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62659%2C-87.07402&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b2DDrVLfOlFvXXa2Ynqf1N8U4No=) Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 3 min walk - 0.3 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km - Playacar Beach - 13 min walk - 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Don Mario Steak and Pasta House - ‬1 min walk - ‪El Charco De Las Ranas Grill - ‬1 min walk - ‪Renzo's Pizza - ‬1 min walk - ‪Babe’s Noddle & Bar New Location - ‬3 min walk - ‪Mexican Taco - ‬1 min walk ## About this property ### Hotel Maya Turquesa - Playa del Carmen Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Maya Turquesa - Playa del Carmen provides free self-serve breakfast, a free daily manager's reception, and a terrace. The on-site international cuisine restaurant, Epazzote, offers breakfast, lunch, and light fare. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with car rentals on site and a snack bar/deli. You'll also enjoy perks such as: - An outdoor pool and a children's pool - A 24-hour front desk, multilingual staff, and tour/ticket assistance - A nature reserve, smoke-free premises, and luggage storage - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel Maya Turquesa - Playa del Carmen boast comforts such as air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. 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Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 8.0 Very good 82 reviews CA $31 CA $41 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,010 reviews CA $66 CA $83 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Food and drink - Free self-serve breakfast available daily 7:00 AM to 11:00 AM - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Epazzote ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - In a nature reserve - Terrace ### Accessibility - No elevator ### More - 3 buildings - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation This property's beach club is 600 yards (550 meters) away. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 10:00 AM to 10 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Maya Turquesa Hotel Maya Turquesa Playa del Carmen Maya Turquesa Maya Turquesa Playa del Carmen Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico Maya Turquesa Playa l Carmen Hotel Maya Turquesa Maya Turquesa Carmen Carmen Hotel Maya Turquesa Playa del Carmen Hotel Maya Turquesa 50 Metros 5TH AV Hotel Maya Turquesa - Playa del Carmen Hotel Hotel Maya Turquesa - Playa del Carmen Playa del Carmen Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Maya Turquesa - Playa del Carmen have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10 PM. ### How much does it cost to stay at Hotel Maya Turquesa - Playa del Carmen? > As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Maya Turquesa - Playa del Carmen on Oct 20, 2025 start from CA $37.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Maya-Turquesa-50-Metros-5TH-AV.h3575261.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Maya Turquesa - Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Maya Turquesa - Playa del Carmen? > Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Maya Turquesa - Playa del Carmen? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Maya Turquesa - Playa del Carmen located? > Located in Downtown Playa del Carmen, this hotel is steps from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Maya Turquesa - Playa del Carmen Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 86 8 - Good 85 6 - Okay 56 4 - Poor 36 2 - Terrible 59 ### 6.8/10 Cleanliness ### 7.4/10 Staff & service ### 6.8/10 Amenities ### 6.4/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 8/10 Good #### Mauricio Jan 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Worth the price we paid to stay there ##### Mauricio Stayed 5 nights in Jan 2025 ### 8/10 Good #### Libusa Apr 18, 2025 Liked: Cleanliness, staff & service, amenities Location is extremely convenient , downtown, you hear constant noise and music almost all night. Very basic studio room without wifi. ##### Libusa Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Mario Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great ##### Mario Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Phillip Apr 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities People just complaining about basic service , shower, toilets not working ,even one room was robbed, somebody broke in . ##### Phillip Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Danielle N Feb 19, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Older hotel not as clean but the location is great! ##### Danielle N Stayed 6 nights in Feb 2024 ### 6/10 Okay #### Christine Mar 6, 2025 Liked: Staff & service Disliked: Property conditions & facilities The staff were great, very friendly and helpful. The accommodations left a bit to be desired; the air conditioner did not work and the room did not smell so good. Also, the only lounge chair by the pool was broken. ##### Christine Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Mario Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is awesome ##### Mario Stayed 2 nights in Aug 2024 ### 8/10 Good #### Santiago Alejandro Gomez Jan 23, 2025 Liked: Staff & service This is no Hilton. But it's an affordable and cozy place to stay. Walkable distance to 5th av and the beach. If you go to Playa Del Carmen or any of the cities in the Riviera Maya you should be more time outside exploring the beauty of the beaches, cenotes and parks than in your hotel. ##### Santiago Alejandro Gomez Stayed 5 nights in Jan 2025 ### 8/10 Good #### robert c Nov 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities They offered free breakfast; but only toast and coffee ##### robert c Stayed 8 nights in Oct 2024 ### 10/10 Excellent #### Diana Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Diana Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Alvin Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Hotel! Suited my purpose and needs... ##### Alvin Stayed 9 nights in Dec 2023 ### 10/10 Excellent #### Vlad Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all good ##### Vlad Stayed 4 nights in Feb 2025 ### 8/10 Good #### Ma. Del Carmen Dec 30, 2024 Liked: Cleanliness, amenities Disliked: Staff & service ! ##### Ma. Del Carmen Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Jose Mar 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This establishment was dirty, noisy and their staff was terrible.. worst Customer service experience ever . Frontier desk people we re so rude ##### Jose Stayed 7 nights in Mar 2025 ### 8/10 Good #### Michael Dec 18, 2023 Liked: Cleanliness, property conditions & facilities It’s in the middle of Playa Del Carmen. ##### Michael ### 8/10 Good #### Christian Aug 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have no complaints. My stay was peaceful and would come here again. ##### Christian Stayed 10 nights in Jul 2023 ### 8/10 Good #### Edgar Nov 2, 2022 Liked: Cleanliness, staff & service Close to the 5 ave and the beach ##### Edgar ### 6/10 Okay #### Jesús Pérez Mar 8, 2025 Disliked: Cleanliness It was a lack of service cleaning ##### Jesús Pérez Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Francisco Sep 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best service and nothing bad. ##### Francisco Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Francisco E Aug 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff ##### Francisco E Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Nancy Jan 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The air conditioning didn’t work in my room. The front desk doesn’t notify how the breakfast works and tv didn’t work ##### Nancy Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Evellyn Aug 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They replaced me to a hotel in front of 5th (very very very loud until 4am) the toilet flush is not working, the shower is awful, and the breakfast was only a toast bread with butter and coffee, I stayed in a hostel call by maya monkey Cancun, but I swear I had the best experience ever I could meet so many people from everywhere, the food was amazing (breakfast as well) they have a bar for you enjoy but close early for you rest it was a lot funnn!!! And same price I highly recommend it (THE HOSTELLLL) not this one ##### Evellyn Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Jorge Sep 28, 2024 Disliked: Staff & service, property conditions & facilities Staff members are not friendly ##### Jorge Stayed 1 night in Sep 2024 ### 4/10 Poor #### Jose Jul 9, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Dirty bathroom, holes in the ceiling ##### Jose Stayed 1 night in Jul 2024 ### 6/10 Okay #### Venu Jun 18, 2024 Liked: Staff & service Flush is not working and staff can do nothing about it but staff are super nice. 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