Title: Maya del Carmen - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Maya del Carmen Travelers find a peaceful tropical sanctuary just steps from Mamitas Beach, with two inviting pools perfect for cooling off after a day of exploration ## Photo gallery for Maya del Carmen ![Reception - Maya del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/242e4893.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Maya del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/98a3e281.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Maya del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/ec855421.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually decorated, blackout drapes - Maya del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/922f7fbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Maya del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/082a2bb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Playa del Carmen, Hotel Maya del Carmen offers a quiet escape with a garden and sunny terrace. Families love the outdoor pool with a children's section. WiFi is available in common areas. The staff consistently earns praise for their attentive service. ## Reviews 7.2 Good ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Amaite ![Amaite](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/6fe6fe33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amaite ### Highlights Balcony Yard Separate dining area Individually decorated Air conditioning Refrigerator TV Ceiling fan - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Hatsa-Ha ![In-room safe, individually decorated, blackout drapes](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/922f7fbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hatsa-Ha 10.0 Exceptional 1 review ### Highlights Balcony Yard Separate dining area Individually decorated Air conditioning Kitchenette Full-sized refrigerator/freezer TV - 355 sq ft - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ### View all photos for Habuc ![In-room safe, individually decorated, blackout drapes](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/a9f4451c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habuc 8.0 Very good 1 review ### Highlights Balcony Yard Separate dining area Individually decorated Air conditioning Kitchenette Full-sized refrigerator/freezer TV - 614 sq ft - Sleeps 6 - 2 King Beds OR 1 Double Sofa Bed - Garden view ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,007 reviews CA $149 CA $185 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet friendly - Free WiFi 8.8 Excellent 711 reviews CA $172 CA $215 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33280000/33273200/33273173/a9831c9c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,024 reviews CA $132 CA $167 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Antera-Hotel-Residences.h33273173.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1700000/1696100/1696083/56f29e39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Riviera Maya Suites Downtown Playa del Carmen - Pool - Pet friendly - Kids pool - Parking included 9.4 Exceptional 455 reviews CA $161 CA $199 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riviera-Maya-Suites.h1696083.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18960000/18953400/18953301/6d15bfa3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 820 reviews CA $111 CA $139 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Grand-Fifty-Suites.h18953301.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Serves breakfast, lunch, and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/65730000/65722800/65722721/6887e277_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 12 Bees Hotel Gonzalo Guerrero - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 289 reviews CA $52 CA $68 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-12-Bees-Hotel.h65722721.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/38000000/37040000/37033500/37033467/d2a206b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 505 reviews CA $120 CA $154 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Serenity-Hotel-Boutique.h37033467.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 220 reviews CA $64 CA $84 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/c111e616.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews CA $152 CA $189 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Fiesta-Inn-Playa-Del-Carmen.h15711343.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.2 Wonderful 1,105 reviews CA $134 CA $171 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=75bbd084-3002-4538-91bc-c0d233b84dff&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Del-Carmen.h4444626.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Del-Carmen.h4444626.Hotel-Information) ## About the area Located in Zazil-ha, a neighborhood in Playa del Carmen, Maya del Carmen is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63702%2C-87.06622&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QGSIMnnckTfre3BZPtTjZP_99dI=) Avenida 10 Esq. Calle 40, Playa del Carmen, ROO, 77720 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 6 min walk \- 0.6 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.7 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 9 min walk \- 0.8 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 11 min walk \- 1.0 km - Playa del Carmen Maritime Terminal 6 min drive \- 2.5 km ### Getting around - Cancun Intl. Airport (CUN) 48 min drive ### Restaurants - Mariskinky 2 min walk - Ah Cacao Chocolate Café 2 min walk - Colectivo Mexicano Cervecero 2 min walk - El Arabe 2 min walk - Tacos El Cuñao 2 min walk ## About this property ### Maya del Carmen Hotel near Quinta Avenida Located close to Mamitas Beach and Playa del Carmen Main Beach, Maya del Carmen provides an airport shuttle, a terrace, and a garden. Stay connected with free WiFi in public areas. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self parking - A roundtrip airport shuttle (surcharge), express check-in, and concierge services - A front-desk safe, barbecue grills, and multilingual staff Room features All guestrooms are individually decorated, and include comforts such as air conditioning and separate dining areas, as well as thoughtful touches like safes. More conveniences in all rooms include: - Bathrooms with showers - 24-inch TVs with cable channels - Private yards, separate dining areas, and ceiling fans ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/c877308d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Morgana by Iter Sensibus Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.6 Excellent 76 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAN ART Hotel Boutique - 10Th. Ave Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 101 reviews CA $44 CA $58 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1080000/1077400/1077319/82d9f33e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Rana Cansada Downtown Playa del Carmen - Free WiFi - Restaurant - Air conditioning - Bar 8.8 Excellent 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=1077319&PinnedHotelID=1077319&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/123000000/122770000/122760200/122760171/780f5c3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jardines del Mar Downtown Playa del Carmen - Breakfast included - Pet friendly - Free WiFi - Laundry CA $41 CA $54 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=122760171&PinnedHotelID=122760171&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, aromatherapy](https://images.trvl-media.com/lodging/4000000/3530000/3526600/3526555/2dca2f10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bric Hotel & Spa Downtown Playa del Carmen - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 336 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=3526555&PinnedHotelID=3526555&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/11000000/10950000/10949400/10949338/a6635196.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mimosa Tree Residence Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=10949338&PinnedHotelID=10949338&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/111000000/110570000/110568400/110568340/abb472f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Sand Playa Downtown Playa del Carmen - Free WiFi - Air conditioning - Bar - Housekeeping 8.6 Excellent 29 reviews CA $45 CA $59 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=110568340&PinnedHotelID=110568340&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/067596eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel White Sand Downtown Playa del Carmen - Pet friendly - Free WiFi - Restaurant - Air conditioning 6.8 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room](https://images.trvl-media.com/lodging/110000000/109210000/109204800/109204746/e8fc6d02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yum K'iin Downtown Playa del Carmen - Free WiFi 9.4 Exceptional 19 reviews CA $47 CA $61 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=109204746&PinnedHotelID=109204746&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/12000000/11930000/11920500/11920495/3d666af0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal MX 5th Avenue - Hostel Downtown Playa del Carmen - Pool - Breakfast included - Pet friendly - Free WiFi 8.4 Very good 45 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=11920495&PinnedHotelID=11920495&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4444626,19679670,105222048,16720191,1077319) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - No elevator ### More - 1 building - 2 floors - Built in 2000 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 24-inch TV with cable channels ### Food and drink - Separate dining area ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 10 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50 per stay - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 70 per vehicle - Late check-out fee: USD 10 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators This property caters to LGBTQ+ guests Pool access available from 9 AM to 9 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Carmen Maya Hotel Maya del Carmen Maya Carmen Maya del Carmen Hotel Maya Carmen Playa del Carmen Hotel Maya Carmen Hotel Maya del Carmen Hotel Hotel Maya del Carmen Playa del Carmen Hotel Maya del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Maya del Carmen have a pool? ### Is Maya del Carmen pet-friendly? ### How much is parking? ### What time is check-in at Maya del Carmen? ### What time is check-out at Maya del Carmen? ### Does Maya del Carmen provide a shuttle to the airport? ### Where is Maya del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Maya del Carmen Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.8 Location ### 7.4 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 64 8 - Good 92 6 - Okay 59 4 - Poor 26 2 - Terrible 24 ## Reviews ### 10/10 Excellent #### Pasquale Jun 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man! ##### Pasquale Stayed 9 nights in Jun 2022 ### 6/10 Okay #### Vickiana Apr 25, 2022 Disliked: Property conditions & facilities The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury. ##### Vickiana Stayed 5 nights in Apr 2022 ### 8/10 Good #### Noel Apr 1, 2022 Liked: Cleanliness, staff & service Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace. ##### Noel Stayed 1 night in Mar 2022 ### 8/10 Good #### Tammy Feb 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Lovely Mayan hotel close to everything Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night. ![Street great to enjoy cycling](https://a.travel-assets.com/ugc/hotel-reviews/96725A9BBA852AD68CC00B193FF15AD2E520F9611645892401472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tammy Stayed 23 nights in Feb 2022 ### 6/10 Okay #### Jose Feb 12, 2022 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building. ##### Jose Stayed 3 nights in Feb 2022 ### 2/10 Terrible #### Harley Jan 26, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Ojalá fumiguen las habitaciones. Está lleno de moscos ##### Harley Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Leski Jan 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El desayuno ##### Leski Stayed 1 night in Jan 2022 ### 10/10 Excellent #### J.Ramon Jan 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Exelente lugar muy tranquilo ##### J.Ramon Stayed 4 nights in Jan 2022 ### 2/10 Terrible #### Wendy Jan 9, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo lugar Horrible! No lo recomiendo Pésima atención, no tenían servicio de pago con tarjeta en ningún día, había cucarachas, el sanitario no servía nos tocaba ir a otro baño en restaurante, nunca vayan! ##### Wendy Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Mayra J Jan 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendado! El hotel es sencillo pero muy bonito, las habitaciones son muy amplias, le hace falta un poco de mantenimiento por los pasillos pero en general todo muy bien ##### Mayra J Stayed 5 nights in Dec 2021 ### 10/10 Excellent #### LILIAM Nov 19, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La limpieza ##### LILIAM Stayed 2 nights in Nov 2021 ### 8/10 Good #### Tatiane Nov 4, 2021 Liked: Cleanliness, staff & service Sem água quente é cobertor. Ótimo atendimento do Dani. ##### Tatiane Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### LENIER Oct 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención. Solo la caja fuerte deben de cambiarla porque se habré con cualquier llave. cambiar las luces del comedor. Y oner jabonera en las duchas ya que no hay donde asentar el jabón. Todo lo demás está súper bueno el hotel. Relación calidad precio y macnifica ubicación. Definitivo será nuestra primera opción para viajar a ese destino. ##### LENIER Stayed 4 nights in Oct 2021 ### 4/10 Poor #### Verified traveller Oct 12, 2021 Disliked: Staff & service, property conditions & facilities, room comfort El estacionamiento del hotel es insuficiente para el numero de cuartos. La segunda cama estaba fatal y el aire acondicionado daba de lleno en la cama principal. El encargado al llegar contestaba como si estuviera de malas. No fue agradable en general. ##### Verified traveller Stayed 1 night in Oct 2021 ### 8/10 Good #### Edgar Aarón Aug 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente sus instalaciones, alberca limpia, habitaciones grandes ##### Edgar Aarón Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller Jun 10, 2021 Liked: Cleanliness, staff & service, room comfort Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación! ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Hugo May 31, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En terminos generales estuvo bien la estadia, el lugar es tranquilo para disfrutar tranquilo ##### Hugo Stayed 2 nights in May 2021 ### 10/10 Excellent #### Claudia May 22, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! ##### Claudia Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller May 7, 2021 Liked: Cleanliness, staff & service, amenities No me gusto abrir la puerta del porton para estacionar el coche ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller Mar 19, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estacionamiento muy bien La habitación amplia, buena ubicación ##### Verified traveller Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller Mar 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### super placentero fue muy placentera , la atencio del recepcionista david fue excelente siempre muy atento, super recomendado. ##### Verified traveller Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Verified traveller Feb 24, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Instalaciones viejas y en mal estado, las almohadas y las sábanas huelen a humedad en exceso y están sucias, las instalaciones están en malas condiciones incluso 1 noche me quede sin agua. Y el personal simplemente no resuelve nada. ##### Verified traveller Stayed 2 nights in Feb 2021 ### 6/10 Okay #### Verified traveller Feb 21, 2021 Liked: Cleanliness, staff & service #### A little pricy Pros: location, pool area, feeling of seclusion inside property, quiet at night, excellent service at desk. Cons: hard bed, rooms could be updated Would start again ##### Verified traveller Stayed 2 nights in Feb 2021 ### 8/10 Good #### Verified traveller Feb 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice spot Stayed for a few days in February and would stay again. Place is older, but the courtyard/pool area is great. Right in town, but feels secluded. Great service by the man who checked me in. ##### Verified traveller Stayed 1 night in Feb 2021 ### 6/10 Okay #### ERIKA Feb 10, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### que pena que haya decaído el lugar la habitación le faltaba mantenimiento, lo reportamos e hicieron caso omiso, anteriormente me había hospedado aquí mismo y el servicio y habitaciones estaban en mejor estado ##### ERIKA Stayed 2 nights in Feb 2021 ## Expedia's Latest Trends ### Hotels > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - 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