Title: El Punto Hotel Boutique - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Punto Hotel Boutique Hotel with free parking, 4-minute walk to Central Square ![View from property](https://images.trvl-media.com/lodging/3000000/2800000/2797900/2797820/54892833.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite -King side bed](https://images.trvl-media.com/lodging/3000000/2800000/2797900/2797820/ee50a113.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Master Suite](https://images.trvl-media.com/lodging/3000000/2800000/2797900/2797820/27be9f33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2800000/2797900/2797820/c80efad0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2800000/2797900/2797820/aa001e7c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Central Square, El Punto Hotel Boutique offers a cozy retreat with thoughtful amenities. Guests can use in-room WiFi, consult the concierge about local attractions, or arrange car rentals on the property for convenient exploration of the area. 7.6 Good ## Popular amenities - Housekeeping - 24/7 front desk - Laundry - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2797820&PinnedHotelID=2797820&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Junior Suite -King side bed](https://images.trvl-media.com/lodging/3000000/2800000/2797900/2797820/76f98dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite -King side bed ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - 280 sq ft - City view - Sleeps 2 - 1 King Bed ![Family Master Suite](https://images.trvl-media.com/lodging/3000000/2800000/2797900/2797820/27be9f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds HDTV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - 431 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Queen Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 10.0 Exceptional 31 reviews CA $508 CA $619 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3c889cbc-5cf7-4061-bccd-8bf24712c712&top_cur=CAD) Ad ![Outdoor wedding area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913500/913424/4fbe548b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Maya Royale - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-El-Punto-Boutique-Beach-Club.h2797820.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-El-Punto-Boutique-Beach-Club.h2797820.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62614%2C-87.07273&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sXyh66SXy5nz5051IOigUfvVRVw=) Playa del Carmen #### What's nearby - Quinta Avenida - 1 min walk - 0.0 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Central Square - 5 min walk - 0.4 km - Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km - Xcaret Eco Theme Park - 15 min drive - 10.5 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Fah Restaurant Bar - ‬1 min walk - ‪Mi Jardin Secreto - ‬1 min walk - ‪Restaurante Tropical - ‬1 min walk - ‪Mercado 174 - ‬1 min walk ## About this property ### El Punto Hotel Boutique Hotel near Central Square Located close to Xcaret Eco Theme Park, El Punto Hotel Boutique provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. Stay connected with in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - A roundtrip airport shuttle (surcharge), express check-in, and free newspapers - Concierge services, multilingual staff, and smoke-free premises Room features All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and minibars. Other amenities include: - Hypo-allergenic bedding, down comforters, and free cribs/infant beds - Bathrooms with designer toiletries and showers - 30-inch HDTVs with Netflix, streaming services, and digital channels - Daily housekeeping and phones ## Similar properties ![Land view from property](https://images.trvl-media.com/lodging/22000000/21560000/21553300/21553233/d46db1bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements 108 by NAS Zazil-ha - Pool - Kids pool - Parking included - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=21553233&PinnedHotelID=21553233&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/12000000/11060000/11056100/11056072/791b0d92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Secreto Hotel by Bunik Downtown Playa del Carmen - Hot tub - Free WiFi - Air conditioning - Laundry 8.6 Excellent 235 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=11056072&PinnedHotelID=11056072&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,001 reviews CA $204 CA $272 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. 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to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as el Punto el Punto Hotel Hotel el Punto Hotel Punto Punto Hotel Hotel El Punto Riviera Maya/Playa Del Carmen, Mexico Hotel El Punto Adults Playa del Carmen Hotel El Punto Adults El Punto Adults Playa del Carmen El Punto Adults Hotel El Punto Boutique Beach Club Playa del Carmen Hotel El Punto Boutique Beach Club El Punto Boutique Beach Club Playa del Carmen El Punto Boutique Beach Club Hotel El Punto Riviera Maya/Playa Del Carmen Mexico Hotel El Punto Adults only ## Frequently asked questions ### Is El Punto Hotel Boutique pet-friendly? > No, pets are not allowed at this property. ### How much is parking at El Punto Hotel Boutique? > Self parking is free at this property. ### What time is check-in at El Punto Hotel Boutique? > Check-in begins at 3 PM. ### What time is check-out at El Punto Hotel Boutique? > Check-out is at noon. ### Does El Punto Hotel Boutique provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A per vehicle, roundtrip fee applies. ### Where is El Punto Hotel Boutique located? > Located in Downtown Playa del Carmen, this hotel is 0.2 mi (0.3 km) from Central Square and 6.2 mi (10 km) from Xcaret Eco Theme Park. Xel-Há Park is 29.8 mi (47.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Punto Hotel Boutique Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 129 8 - Good 176 6 - Okay 71 4 - Poor 45 2 - Terrible 30 ### 4/10 Poor #### Verified traveller Sep 9, 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Lacks basic safety and essential functions. I booked this room last minute, and wasn’t expecting much for the price; however, safety and location were key for me. The man at front desk who checked me in was extremely kind and helpful. He even offered me a choice of rooms, and I was beyond pleased with the condition upon arrival. I chose the room with balcony as I didn’t mind the “noise” from the street, as considered it part of the experience and can easily sleep through anything. What I can’t sleep through is my door being opened TWICE in the evening (once around 8pm - I didn’t have top latch on and assumed this to be an honest mistake - I screamed and a man who I couldn’t see said “I’m so sorry”, and shut the door. I immediately approached the door and double checked I locked it properly including the top latch. Around 2am, someone tried opening my door again, and managed to unlock the bottom lock, but luckily the top latch kept them from entering. As a young American woman traveling solo that evening due to friends with different flights, I was terrified - and I consider myself to be quite Street smart. I had no idea what to do at this point as someone had a key that was able to unlock the door to my room whether that be the hotel staff, faulty lock system, or another guest (Or trespasser). I literally thought to myself, I may have to escape via my 2nd floor balcony if need be. Also the toilet didn’t work - AT ALL. Neither did the tv but I was informed of that. Staff said they are checking into the lock situation. ![](https://a.travel-assets.com/ugc/hotel-reviews/61913B9FDA9B547D4913690FF02375E671C769261599670414954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/380C3A39D2F7A7B030CED492E7BEFD4F381800F81599670391851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7E116FE67D8A853674DEA82070BF5F6D839B36E1599670422005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/472C8E6C8157D68BB92090C60F831FAB2E6BE0A31599670436366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Sep 2020 ### 2/10 Terrible #### Verified traveller Apr 8, 2020 Disliked: Amenities El hotel cerro y no nos avisaron, muy mal servicio al cliente ##### Verified traveller Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### DANELY Apr 1, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo servicio Muy mal .. al momento de llegar nunca nadie me recibió en el hotel ... y por lo tanto no me dieron mi habitación .. y tuve que ir en busca de otro hotel ##### DANELY Stayed 1 night in Mar 2020 ### 6/10 Okay #### Verified traveller Mar 23, 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No habia agua caliente eso fue lo que no me gusto y el aire no servia muy bien ##### Verified traveller Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### Angeles Mar 20, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Es el hotel mas horible k ##### Angeles Stayed 1 night in Mar 2020 ### 6/10 Okay #### Jabes Mar 19, 2020 La atención regular, malas instalaciones, no te dan jabón, ni shampoo, no hay servicio de tv, instalaciones sin mantenimiento, el lugar no es como te lo pintan en las fotos, si pones para dos personas, no te dan dos camas, te dan una cama king size y una sábana ##### Jabes Stayed 3 nights in Mar 2020 ### 4/10 Poor #### Jose, Texas Mar 17, 2020 Liked: Staff & service It was ok but no for me to stay again the smell was the worst ##### Jose Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Miguel Angel Mar 16, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort primero llegue y en recepcion me dijeron que al entrar a la habitacion tenia que abrir la llave general del baño para que corriera el agua (empezamos mal) y al llegar necesitaba lavarme las manos por el covid-19 y NO HABIA JABON ni shampoo!!! la regadera el agua salia fatal. al final decidi cambiarme de hotel. una de las peores experiencias. ##### Miguel Angel Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Ben, Mishawaka, indiana Mar 11, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice location. Very clean. I only wish I had a balcony for my room. Only one small window opened. ##### Ben Stayed 4 nights in Mar 2020 ### 6/10 Okay #### Hernandez, Las Vegas, NV Mar 10, 2020 Liked: Cleanliness, staff & service The location was convenient to the tourist attraction and beach. ##### Hernandez Stayed 5 nights in Mar 2020 ### 8/10 Good #### Mara Mar 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy amables Muy buen servicio, cómodas habitaciones con lo esencial para descansar, sin lujos pero muy practico para lo que realmente se usa, dormir ya que el día se la pasa uno de paseo, la camarista siempre nos dejo muy limpio Y todos muy atentos. ##### Mara Stayed 7 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Mar 4, 2020 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Very noisy. Lou bands all night. Had to buy earplugs. ##### Verified traveller Stayed 8 nights in Feb 2020 ### 2/10 Terrible #### Damián, Merida yuc Mar 3, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities El inodoro no servía La regadera era un pequeño chorrito No había jabón Las toallas viejísimas La tv no funcionaba ##### Damián Stayed 1 night in Mar 2020 ### 6/10 Okay #### Verified traveller Feb 27, 2020 Liked: Cleanliness Disliked: Room comfort Tiene buena localización, pero el hotel ya es viejo no le dan mantenimiento ,no está habilitada la terraza que se menciona ,el cuarto que me toco no tenía ventana para abrir, la tv nunca funcionó enciende pero no capta ningún canal ,las almohadas y el colchón no permiten descansar ,el baño es muy pequeño ,el aire acondicionado no enfría ,el mini bar no deja bajar la temperatura por consiguiente las cervezas al tiempo ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 19, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente ubicación, aun excelente precio, las habitaciones en muy buenas condiciones ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 8, 2020 Liked: Cleanliness, staff & service Super friendly and helpful staff!!, Great location and the cost / benefit is excellent if you want to stay right on the 5th avenue. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Jan 28, 2020 Liked: Cleanliness, staff & service El lugar esta muy céntrico, pero mi habitación tenía problemas con la televisión y la puerta, fuera de eso, todo bien ##### Verified traveller Stayed 2 nights in Jan 2020 ### 4/10 Poor #### GERARDO Jan 13, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Un hotel muy viejo al cual le falta muchisimo mantenimiento. No tenían agua caliente. Las toallas mu desgastadas. No lo recomiendo. ##### GERARDO Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### María de Atocha Jan 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nuestra estancia fue muy agradable y está muy bien ubicado. Precio muy accesible ##### María de Atocha Stayed 3 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller Jan 6, 2020 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### La photo n est pas représentative ,attention,, Très mauvaise senteur dans la chambre et bruyant ![](https://a.travel-assets.com/ugc/hotel-reviews/0C302BFD87CBDDC573A18E66E080341CAEF236331578326266146.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F6A5C1741BFB59B54712828CD470B6DCCAC854391578326282303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jan 2020 ### 2/10 Terrible #### Luis Armando Jan 5, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Robo No pude viajar y se quedaron con el dinero, no dieron ni siquiera la oportunidad de cambiar la fecha, mal muy mal ##### Luis Armando Stayed 3 nights in Dec 2019 ### 2/10 Terrible #### Michelle, California Dec 28, 2019 Disliked: Staff & service, amenities, property conditions & facilities Do NOT stay here this facility is not what it promotes ! ##### Michelle Stayed 8 nights in Dec 2019 ### 8/10 Good #### Verified traveller Dec 27, 2019 Bastante bueno, muy bonito. Es muy recomevdable y el servicio es bueno ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the location and the cleanliness! Everything was perfect! ##### Verified traveller Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente , sobretodo el trato personal de todas las personas que ahí laboran ##### Verified traveller Stayed 4 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - 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