Title: Hotel El Campanario - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Campanario Hotel with a 24-hour front desk, a short walk to Playa del Carmen Main Beach ![Exterior](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/8a2b7b4b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, Multiple Beds (Plus Single Bed) | Terrace/patio](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/5ad6b264.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Multiple Beds (Plus Single Bed)](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/f495c2eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/61d74137.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private kitchen](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/c35a7752.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to the lively Quinta Avenida and Playa del Carmen Maritime Terminal, Hotel El Campanario offers a tranquil retreat. Enjoy the hotel's terrace, stay connected with in-room WiFi, take advantage of tour/ticket assistance, multilingual staff and 24-hour front desk. 7.0 Good ## Popular amenities - Room service - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Family Suite](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/a21cc733.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Air conditioning Kitchen Full-sized refrigerator/freezer HDTV Ceiling fan Private bathroom Designer toiletries - 1023 sq ft - Sleeps 4 - 1 Double Bed OR 1 King Bed ![Deluxe Room, Multiple Beds (Plus Single Bed)](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/f495c2eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds (Plus Single Bed) ### Highlights Balcony Air conditioning HDTV Ceiling fan Private bathroom Designer toiletries Cable channels Daily housekeeping - 914 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Studio, 2 Double Beds](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/a9ee854e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Ceiling fan Private bathroom Cable channels Daily housekeeping - 915 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/3bc9e7b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - Sleeps 2 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/9a163092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio - Sleeps 4 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3870000/3867900/3867875/122f3f07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite - Sleeps 4 ## You may also like Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2410000/2406400/2406344/22a747e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 924 reviews CA $1,695 CA $1,695 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c7f758fb-51e1-48b1-97b0-f5e6f92b6438&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/c74bfc43_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-El-Campanario.h3867875.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-El-Campanario.h3867875.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62812%2C-87.07375&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-xvmN-LbqrQZooxpcumrKqtuFlo=) Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Maritime Terminal - 14 min walk - 1.2 km - Playacar Beach - 14 min walk - 1.2 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Ilios restaurant - ‬2 min walk - ‪La Chancla - ‬1 min walk - ‪El Árbol de la Diez - ‬1 min walk - ‪Logia Café - ‬2 min walk - ‪El Tapas Restaurante - ‬2 min walk ## About this property ### Hotel El Campanario Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel El Campanario provides amenities like a terrace. Stay connected with free in-room WiFi. Other perks at this hotel include: - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance - Multilingual staff, smoke-free premises, and a front-desk safe Room features All guestrooms at Hotel El Campanario feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers - 32-inch flat-screen TVs with cable channels - Ceiling fans, daily housekeeping, and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 316 reviews CA $45 CA $60 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/299849b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cache Hotel Boutique - Adults Only Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free WiFi 8.2 Very good 696 reviews CA $97 CA $121 total includes taxes & fees Nov 12 - 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Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=110568340&PinnedHotelID=110568340&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/f6d0f0ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 12 Bees Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Business services 8.8 Excellent 256 reviews CA $44 CA $57 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No elevator ### More - 1 building - 4 floors - Smoking not allowed ## Room amenities ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Campanario Hotel El Campanario Hotel El Campanario Playa del Carmen El Campanario Playa del Carmen El Campanario Playa l Carmen Hotel El Campanario Hotel Hotel El Campanario Playa del Carmen Hotel El Campanario Hotel Playa del Carmen ## Frequently asked questions ### Is Hotel El Campanario pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel El Campanario? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hotel El Campanario on Dec 1, 2025 start from CA $67.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-El-Campanario.h3867875.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel El Campanario? > This property doesn't offer parking. ### What time is check-in at Hotel El Campanario? > Check-in start time: 3 PM; Check-in end time: 11 PM. ### What time is check-out at Hotel El Campanario? > Check-out is at noon. ### Does Hotel El Campanario provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel El Campanario located? > Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel El Campanario Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 6.8 Staff & service ### 6.0 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 7 8 - Good 15 6 - Okay 10 4 - Poor 5 2 - Terrible 3 ### 8/10 Good #### Brendan Sep 23, 2024 I liked being close to the party part of town ##### Brendan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### NORMA GONZALEZ Nov 23, 2023 Liked: Amenities, property conditions & facilities Muy buena ubicacion ##### NORMA GONZALEZ Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Raul Feb 22, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room. ##### Raul Stayed 1 night in Feb 2022 ### 4/10 Poor #### Alejandro May 17, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad. ##### Alejandro Stayed 1 night in May 2021 ### 8/10 Good #### Cam, Pennsylvania Mar 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good for price as standard hotel nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known. Otherwise hotel is pretty good. ##### Cam Stayed 8 nights in Mar 2018 ### 6/10 Okay #### pao, cozumel Jan 5, 2018 Disliked: Staff & service #### Buena ubicacion El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok ##### pao Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller Nov 19, 2017 Disliked: Staff & service #### Bien Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### ALEX Sep 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place to stay in playa A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer. ##### ALEX Stayed 12 nights in Aug 2017 ### 8/10 Good #### Sandro Aug 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Personal muy amable Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias ##### Sandro Stayed 3 nights in Aug 2017 ### 8/10 Good #### Verified traveller Aug 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Normal hotel for one night It was only one night ##### Verified traveller Stayed 1 night in Jul 2017 ### 6/10 Okay #### Verified traveller Jan 13, 2017 Liked: Cleanliness, staff & service #### Sencillo y barato Está relativamente cerca de la playa y de la Avenida 5. A unos pasos de la terminal ADO alterna. A mi parecer tiene una buena relación calidad/precio. El único detalle es que huele un poco a humedad. Por lo demás nuestra estancia fue agradable. ##### Verified traveller ### 8/10 Good #### Verified traveller Dec 28, 2016 Liked: Cleanliness, staff & service, room comfort Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year ##### Verified traveller ### 6/10 Okay #### Dave, San Leandro, CA Dec 17, 2016 #### Centrally located hotel to everything. Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price. Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth. ##### Dave ### 8/10 Good #### Verified traveller Jul 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize ##### Verified traveller ### 10/10 Excellent #### Verified traveller Mar 5, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bien situé Nous avons été bien reçu par le personnel de l'hotel. ##### Verified traveller ### 4/10 Poor #### Tania, Mexico Jan 20, 2015 Disliked: Staff & service, room comfort #### You got what you paíd Need yo improved in the service ##### Tania ### 6/10 Okay #### Pedro, Curitiba Jan 16, 2015 #### bom custo benefício Procurava um local tipo flat para minha estadia em Playa Del Carmen, pois queria ter disponível as facilidades de se ter uma cozinha montada para o cafe da manha e ter bebidas geladas a disposição, e que fosse num local perto de tudo.... e o El Campanário cumpriu todas essas exigências com um preço justo. Recomendo ##### Pedro ### 8/10 Good #### Albina, Norge Jan 19, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Чисто Плохо с водой в душе. Есть кухня, но пользоваться невозможно, нет никакой посуды. И очень шумно, отель расположен на шумной улице. Но если у вас со сном все нормально, то без проблем. А так - чисто, мы остались довольны. Спасибо ##### Albina ### 10/10 Excellent #### Alexa, Guadalajara Jan 16, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena Estancia Buen lugar para estar con amigos, la ubicación cerca de los antros y a 10 minutos de playa mamitas, limpieza buena aunque se huele a humedad, la zona es un poco ruidosa, pero en general buena selección por precio y calidad. ##### Alexa ### 8/10 Good #### Verified traveller Apr 9, 2013 Liked: Cleanliness, property conditions & facilities, room comfort #### muy bien ubicado, cerca de la playa y la 5ta Aveni Me pareció confortable, sin embargo, desafortunadamente, la única habitación disponible fue la 1 y está justo en la esquina y Planta Baja del Hotel, por lo cual el Ruido fue constante, toda la noche, pero en general, una habitación, cómoda, limpia, completa y bien por el costo - beneficio. Saludos ##### Verified traveller ### 8/10 Good #### Kotholay, DF Mar 26, 2013 Liked: Cleanliness, staff & service, room comfort #### Buena ubicación No muy lejos para desgastares caminando de la playa y antros, no muy cerca como para no dormir por la música tan alta ##### Kotholay ### 8/10 Good #### Verified traveller Mar 7, 2013 Liked: Cleanliness, staff & service, room comfort #### BUEN HOTEL LO ÚNICO MALO QUE LE ENCUENTRO ES QUE NO TIENE ESTACIONAMIENTO ##### Verified traveller ### 8/10 Good #### FABIO Nov 15, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort fue perfecta,playa del carmen es muy hermoso lugar!!!,,,la estancia en el hotel fue muy buena nos atendieron muy bien,con mucha amabilidad departe de CLAUDIA y los chicos de la recepcion,,solo me sustrajeron ropa interior de la valija,,,pero fue un detalle minimo,,,la ubicacion es muy buena para no tener q utilizar transporte,el barrio es muy tranquilo ##### FABIO ### 2/10 Terrible #### Verified traveller Aug 6, 2012 Disliked: Staff & service, property conditions & facilities #### Apartamentos modificados para ofertarse como hotel Se oferta como hotel pero en realidad es edificio de apartamentos convertido en hotel,ruido por estar en una calle transitada, en relación a precio , hay mejores precios y cálida , cerca de la 5ta avenida ##### Verified traveller ### 6/10 Okay #### COACH HORSE, Washington, DC, USA Apr 23, 2012 Disliked: Staff & service, room comfort #### Trip was not bad made the best of it. There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all. ##### COACH HORSE ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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