Title: Hotel Delfin - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=7710144&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Delfin Discover pristine beaches just steps away from this central hotel, where multilingual staff helps plan unforgettable excursions with expert local knowledge ## Photo gallery for Hotel Delfin ![Exterior - Hotel Delfin (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/cdad3995.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/98d78002-785d-4d7f-9f26-3bc00f6ed5fe-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Deluxe Room - Hotel Delfin (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/5c0469d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Delfin (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/1819e695.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Delfin (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/da2b6147.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Delfin sits just around the corner from Playa del Carmen Maritime Terminal and Main Beach. Travelers connect to in-room WiFi while planning their day, store luggage securely, and receive personalized tour and ticket assistance from the knowledgeable staff. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 25 - Mar. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7710144&PinnedHotelID=7710144&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/8a798aa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review - City view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Double Room ![Minibar, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/c27e3887.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - City view - Sleeps 2 - 2 Double Beds ### View all photos for Family Triple Room ![Family Triple Room](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/d07f4215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room - City view - Sleeps 3 - 2 Twin Beds and 1 Queen Bed ### View all photos for Junior Studio Suite ![Junior Studio Suite | Bathroom](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/09f5854a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite - Partial ocean view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/8000000/7720000/7710200/7710144/445ba8ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/58ae47f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 741 reviews CA $120 CA $153 total includes taxes & fees Apr 22 - Apr 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-4-22&chkout=2026-4-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) Ad ![Private beach, white sand, free beach shuttle, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15970000/15963200/15963147/w3840h2557x0y3-a34939db_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Alila Mayakoba Playa del Carmen - On private beach - Pool - Hot tub - Spa CA $954 CA $1,302 total includes taxes & fees Apr 20 - Apr 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/17eccde6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 604 reviews CA $1,674 CA $2,030 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,005 reviews CA $125 CA $158 total includes taxes & fees Apr 17 - Apr 18 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-4-17&chkout=2026-4-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) Ad ![On the beach, white sand, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4310000/4308800/4308703/efe9e94e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus La Perla - 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Pool - Spa - Kids pool - Parking included 9.8 Exceptional 396 reviews CA $1,364 CA $1,864 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Rosewood-Mayakoba.h1773497.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897680/5c1b3843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All-inclusive - Spa - Pet friendly 9.6 Exceptional 249 reviews CA $1,348 CA $1,636 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2026-3-27&chkout=2026-3-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/92ea0a63.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet friendly 9.2 Wonderful 1,000 reviews CA $839 CA $1,020 total includes taxes & fees Apr 20 - Apr 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 61 reviews CA $168 CA $207 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9a9bbc4c-b16d-4f4f-993a-49f38312f3be&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Delfin.h7710144.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Delfin.h7710144.Hotel-Information) ## About the area Located on the beach, Hotel Delfin is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Frida Kahlo Museum are two other places to visit that come recommended. With kayaking, scuba diving, and windsurfing nearby, you'll find plenty of adventures in the water. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62505%2C-87.07367&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aX8KD2N42SGd63tUnMN8BPive5A=) 5th Avenida con calle 6 Norte, Colonia Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 5 min walk \- 0.4 km - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 8 min walk \- 0.7 km - Central Square 5 min walk \- 0.4 km - Playa del Carmen Maritime Terminal 8 min walk \- 0.7 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - Häagen-Dazs 2 min walk - Carboncitos 2 min walk - La Vagabunda® Centro 1 min walk - Mercado 174 1 min walk - Yum Yum 1 min walk ## About this property ### Hotel Delfin Hotel near Quinta Avenida Located close to Frida Kahlo Museum and Playa del Carmen Maritime Terminal, Hotel Delfin has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Luggage storage, multilingual staff, and smoke-free premises - A water dispenser, tour/ticket assistance, and concierge services Room features All guestrooms at Hotel Delfin offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with tubs or showers - 40-inch LCD TVs with Netflix, streaming services, and premium channels - Mini fridges, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 515 reviews CA $35 CA $47 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/1d9fe917.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 229 reviews CA $60 CA $79 total includes taxes & fees Apr 23 - Apr 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/7e8ceee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between September 9 and October 31\. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 7710144 ### We should mention This property does not have elevators ### Property is also known as Delfin Hotel Hotel Delfin Hotel Delfin Playa del Carmen Delfin Playa del Carmen Hotel Delfin Riviera Maya/Playa Del Carmen Hotel Delfin Hotel Hotel Delfin Playa del Carmen Hotel Delfin Hotel Playa del Carmen ## Frequently asked questions ### Is Hotel Delfin pet-friendly? ### How much is parking? ### What time is check-in at Hotel Delfin ? ### What time is check-out at Hotel Delfin ? ### Where is Hotel Delfin located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Delfin Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 23 8 - Good 28 6 - Okay 8 4 - Poor 2 2 - Terrible 1 ## Reviews Verified ### 2/10 Terrible #### Margarita Jan 8, 2026 Disliked: Property conditions & facilities There is literally a nightclub on the other side, if I’m not mistaken they share a wall. You can hear the voices and the music shakes everything, and it stays open until 3am. Worst hotel experience in my life. ##### Margarita Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Rob Jan 14, 2025 Liked: Cleanliness, staff & service, amenities It is a beautiful property, although it has a lot of small issues - particularly with our balcony room. Handle for closet came off, door to patio came off, no refrigerator when arrive, no TV in our room. We could have known more of the language ourselves, but front desk / reception did not speak any english :( ##### Rob Stayed 4 nights in Dec 2024 Verified ### 8/10 Good #### Arturo Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación céntrica, instalaciones aceptables por el precio, atención del personal amable, el único detalle es que no tienen agua caliente. ##### Arturo Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Fatima Del Carmen Jul 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy centrico de la Playa 5ta avenida y muchos comercios alrededor 👍👌👌👌😊 ##### Fatima Del Carmen Stayed 3 nights in Jul 2023 Verified ### 10/10 Excellent #### Maulej Feb 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitación estaba muy amplia espaciosa y muy bien cuidada la ubicación lo mejor sobre l quinta avenida ##### Maulej Stayed 3 nights in Feb 2022 Verified ### 10/10 Excellent #### jr Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location and the staff. Amenities are a bit old but i love older buildings, they havea great character. Loved my room and I look forward to staying there again ##### jr Stayed 5 nights in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller May 4, 2019 Liked: Staff & service, amenities, property conditions & facilities I was pleased with the staff and service.The hotel is older, so the fridge was a little rusted around the door and wasn't really cold, but was o.k. for beverages.It had hot water, which didn't occur in other hotels where I've stayed. There is no elevator, which was fine for me, but others might find this a detriment. The bathroom window in the shower needs a privacy film on it, as there is another building with windows that face the bathroom window. The room was bright and pleasant.The hotel is right in the middle of the shopping area and restaurants and the beach-an east walk to wherever you want to go. I would definitely book this hotel again. ##### Verified traveller Stayed 5 nights in Apr 2019 Verified ### 8/10 Good #### BillyV Dec 17, 2017 Liked: Cleanliness, room comfort #### Very good hotel on 5th Ave If you're not one of those pampered people who need to be spoiled then this is the hotel for you. There's no elevator or room service or hotel restaurant but you're right on 5th Ave where you can find all the food & drink you like. You're just a 5 minute walk from the beach and all the souvenirs and entertainment you can handle just outside the door. If you're afraid of a few stairs then ask for a main floor room. This place is in the middle of everything a tourist could ask for. If you're looking to catch a ferry to the island of Cozumel you're just a few blocks from the port. ##### BillyV Stayed 10 nights in Dec 2017 Verified ### 4/10 Poor #### Verified traveller Mar 2, 2017 Liked: Cleanliness Disliked: Room comfort Ouve-se no quarto muito barulho vindo da rua, especialmente do karaokê que fica ao lado do hotel. ##### Verified traveller Verified ### 6/10 Okay #### Jim Mar 1, 2017 Liked: Staff & service Disliked: Room comfort #### Hotel in Central Playa Del Carmen Good hotel in great location in central Playa Del Carmen. Main problem was very noisy into the night from loud music and people in the club next door. ##### Jim Verified ### 6/10 Okay #### Verified traveller Feb 26, 2017 Liked: Staff & service Disliked: Room comfort Das Delfin Hotel ist direkt at 5ten Avenida gelegen. Somit ist die Lage sehr zentral und gut (2 min. zum Strand/ Restaurants/etc). Allerdings ist direkt neben dem Hotel eine Karaoke Bar. Wir sind nicht besonders lärmempfindlich, aber der Lärm durch die Bar war nicht auszuhalten. Man muss hierzu allerdings sagen, dass es bei vielen Hotel an der 5ten Avenida so ist. Aus dem Duschabfluss kam leider die meiste Zeit ein undefinierbarer Gestank (Kloake!?) Das Service Team des Hotels ist super nett. Z.B. dekorieren sie für die Gäste die Zimmer an besonderen Tagen wie am Valentinstag mit Rosen. Der Sicherheitsmann schläft in der Nacht allerdings immer und "wacht" somit nicht so wirklich :) Insgesamt für einen kurzen Aufenthalt ok, wir würden ein anderes Hotel mehr abseits der 5ten Avenida ausprobieren. ##### Verified traveller Verified ### 10/10 Excellent #### Laura Feb 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was very helpful and friendly. ##### Laura Verified ### 6/10 Okay #### Tony Artem Jan 21, 2017 Liked: Cleanliness, staff & service #### To loud at night, hotel surrounds by nightclubs. We usually stay at all inclusive hotels but this time we wanted to experience the culture of Mexico and let me tell you that was the worst experience so many shootings at night five people were killed in Playa Del Carmen right next-door from our Hotel. The staff was really friendly and very little English, The air conditioner was breaking down couple times, in our coffeemaker we had a dead lizard so make sure to check your coffee maker. The water pressure is really low, sinks were clogged, The staff was really friendly and try to help us with all the problems that we had. So you guys decide what you want to do, Will not come back to this area to stay, otherwise vacation was fun. ##### Tony Artem Verified ### 10/10 Excellent #### Verified traveller Jan 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My sister put me up here Thought I'd never like it. I was wrong. Great location. ##### Verified traveller Verified ### 10/10 Excellent #### Daniel Jan 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel limpio y cómodo, excelente para descansar Todo bien, el servicio fue rápido, no nos hicieron esperar, el único tema fue que son 3 pisos y no hay elevador, fuera de eso, siempre fueron muy amables. ##### Daniel Verified ### 8/10 Good #### Tamara Apr 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Für Lärmunempfindliche empfehlenswert Ich, weiblich, war alleine unterwegs und war anfangs nervös wegen der Sicherheit. Das Personal im Hotel war jederzeit sehr hilfsbereit. Das Hotel liegt sehr zentral direkt an der 5th Ave. Die Fussgängerzone war tags und nachts sehr belebt wodurch ich mich sehr sicher fühlte. Der einzige Negativpunkt war der Lärm, der von der Strasse ins Zimmer drang aber mit Ohrstöpsel konnte ich dennoch gut schlafen. ##### Tamara Verified ### 8/10 Good #### coleen Apr 4, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Value Hotel staff very friendly but limited in english except for one or two full time staff.Location superb on corner of fifth avenue and one block from beach.Immediate beach rocky but great sand and beach only two blocks away.Beds firm but comfortable,coffee maker in room but coffee not great.Takes two pucks to give you an ok cup.Older Hotel and rooms but all cement and rooms very quiet except for street noise at night . Bring ear plugs to sleep.TV has many many channels but only 4 or 5 in English.Real convenient hotel to get in and out of with short halls and small open air Lobby.Fridge in room was great to hold some Walmart groceries and kept very cold for food and water and beer!Staff gave us a late 1:30 p.m.to accommodate later flight. ##### coleen Verified ### 10/10 Excellent #### Verified traveller Mar 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great stay! Very helpfull staff;just a short walk from the beach. Right at the 5th avenue.Great price! Stayed there for 1 week. Highly recommended! ##### Verified traveller Verified ### 10/10 Excellent #### Jose Mar 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was friendly and attentive rooms were very clean a/c very cold. ##### Jose Verified ### 10/10 Excellent #### susan Mar 19, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a nice little place We enjoyed our week long stay here last week. This location is the best of all worlds. On the pedestrian only avenue, so you can walk, sit out, and people watch, and right in the midst of every kind of restaurant, cafe, and nightlife, just one block from the beach. The staff was very friendly and helpful, especially Kevin. The room (#4)was very large and extremely clean, the water was always hot, and plenty of free drinking water. Just a note: the description was for a balcony per room, but there really is only one or maybe two. But you can sit on the bench across the street and enjoy the neighborhood. A bargain! ##### susan Verified ### 10/10 Excellent #### HERCIO Mar 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NÃO HÁ OUTRO MELHOR QUE ESSE HOTEL PERTO DE TUDO! EXCELENTE!!! Em especial ao funcionário jovem que fica lá, não lembro o nome dele, mas é muito educado, conversa e dá dicas para os hóspedes! Wi-fi muito bom e pega no quarto! Fiquei no quarto 2º andar, quarto nº 8 e não foi barulhento, pois tem janela que veda muito bem o som de fora. Dormia muito bem! Localização perfeita em Playa del Carmen. Só não tem café da manhã, mas isso não é problema pra mim! Tem restaurantes muito próximos com café, além disso, na esquina, tem o bom mercado OXXO. O hotel fica a cerca de 3 quadras da praia. A 4 quadras do Ferry Boat para ir a Cozumel. A 4 quadras das Vans que te levam a Vários lugares, como Akumal beach, Xel-há, Xcaret, Tulum, cenotes etc. E fica a cerca de 6 quadras, do Walmart hipermercado. VOLTARIA NELE COM CERTEZA!!! ##### HERCIO Verified ### 8/10 Good #### Sharon Feb 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In the middle of it all Right in the middle of Playa, easy to get to the bus station or grab a cab if going out of town, walking distance to everything else. Hard Mexican beds but I just put the extra blanket under the sheet and all was well. Very helpful folks at the desk. I would stay here again without question. ##### Sharon Verified ### 8/10 Good #### Manuel Feb 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente ubicación Excelente ubicación, muy recomendable por si el interés es estar en playa y recorrer los lugares turísticos que están cerca. ##### Manuel Verified ### 8/10 Good #### Verified traveller Jan 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort limpio, cómodo y muy bien ubicado; el cuarto tenía una bonita terraza que da a la quinta avenida, en donde se puede tomar el sol y un trago en la noche antes de salir ##### Verified traveller Verified ### 10/10 Excellent #### LUZ MARIA Oct 2, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El mejor viaje Este hotel es lo que mi hija y yo buscábamos, limpieza, cordialidad, una muy buena ubicación, todo quedó cerca y sobre todo honradez, muy buen hotel ##### LUZ MARIA ### Expedia's Latest Trends ### Hotels > - [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 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