Title: Hotel Ambra - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=44252620&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambra Travelers find a peaceful escape at this garden-surrounded haven where they can lounge by the pool or prepare for local adventures ## Photo gallery for Hotel Ambra ![Junior Room | Private kitchen - Hotel Ambra (Playa del Carmen)](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/7e7edf1a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic area - Hotel Ambra (Playa del Carmen)](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/951acce9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Ambra (Playa del Carmen)](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/4ac8d2a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Ambra (Playa del Carmen)](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/7aed0c37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![50-inch LED TV with satellite channels, TV, Netflix - Hotel Ambra (Playa del Carmen)](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/w1277h850x3y3-a7dc75d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ambra sits near Playacar Golf Club, offering guests a quiet retreat with its attractive garden setting. Visitors appreciate the swimming pool area with comfortable sun loungers, while practical amenities include laundry facilities and complimentary WiFi in every room. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Free WiFi - Air conditioning - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/w5563h3702x15y11-525425f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 14 reviews ### Highlights Air conditioning LED TV Rainfall showerhead Private bathroom Satellite channels Netflix Laptop workspace Desk - 484 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/5467ec8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.6 Excellent 18 reviews ### Highlights Air conditioning LED TV Rainfall showerhead Private bathroom Satellite channels Netflix Laptop workspace Desk - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Room ![Junior Room](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/e74894ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer LED TV Rainfall showerhead Private bathroom Microwave Stovetop - 538 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, free cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62138%2C-87.09660&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UaApBIwAgZbAL65j0_BVsDfqJ8A=) Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712 #### What's nearby - Centro Maya Shopping Center \- 3 min walk \- 0.3 km - Playacar Beach \- 4 min drive \- 2.9 km - Playacar Golf Club \- 5 min drive \- 4.3 km - Quinta Avenida \- 6 min drive \- 2.5 km - Playa del Carmen Main Beach \- 7 min drive \- 2.8 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Starbucks - ‬7 min walk - ‪Perché No Italian Food - ‬10 min walk - ‪Vips - ‬5 min walk - ‪El Hongo - ‬9 min walk - ‪El Gran Taco - ‬2 min walk ## About this property ### Hotel Ambra Hotel near Quinta Avenida Located close to Playacar Golf Club, Hotel Ambra provides a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi. You'll also find perks like: - Swimming pool along with sun loungers and pool umbrellas - An outdoor pool, luggage storage, and a 24-hour front desk - A water dispenser, concierge services, and tour/ticket assistance - A TV in the lobby, smoke-free premises, and newspapers in the lobby Room features All guestrooms at Hotel Ambra boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi. More amenities include: - Bathrooms with rainfall showers and shampoo - 50-inch LED TVs with Netflix and satellite channels - Daily housekeeping, desks, and phones ## Similar properties ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/f6d0f0ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 12 Bees Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 269 reviews CA $45 CA $59 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - 24/7 front desk 7.8 Good 1,290 reviews CA $44 CA $60 total includes taxes & fees Jan 19 - 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Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV with satellite channels - Netflix ### More - Air conditioning - Desk - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, and cash Cashless transactions are available Property Registration Number 008-007-004902/2025 ### We should mention Pool access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Ambra Hotel Hotel Ambra Playa del Carmen Hotel Ambra Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Ambra have a pool? ### How much does it cost to stay at Hotel Ambra? ### Is Hotel Ambra pet-friendly? ### What time is check-in at Hotel Ambra? ### What time is check-out at Hotel Ambra? ### Where is Hotel Ambra located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ambra Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 241 8 - Good 97 6 - Okay 38 4 - Poor 13 2 - Terrible 12 ## Reviews ### 6/10 Okay #### Jesus Jul 18, 2025 Liked: Cleanliness, staff & service This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing. ##### Jesus Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sybia S May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome no frill accommodations Great stay!! Straight to the point and all the staff were friendly. ##### Sybia S Stayed 4 nights in May 2024 ### 2/10 Terrible #### Carla Jul 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the location — it’s super central! There’s an Oxxo, pharmacy, market, and shopping center all around, which made everything very convenient and really saved my trip. However, there are definitely some areas to improve. The back parking doesn’t feel secure — no cameras or mirrors, and the security guard is only at the front and often sleeping. Same with the front desk at night — you might have to wait if they’re napping. The room was dirty the first day, with a humidity smell, ants, and mosquitos on the bed. Towels were very old and ripped, and there was only one bedsheet with the A/C. Not very comfortable unless you bring extras. The kitchen is nice, but you need to bring your own cookware, coffee maker, and plates. The fridge was great, clean and worked well. The second day the cleaning improved, but towels and sheets stayed the same. Overall, the location was amazing, but I hope they improve security, cleanliness, and comfort. Still, if you’re just looking for a convenient base to explore the area, this place works. ##### Carla Stayed 3 nights in Jul 2025 ### 8/10 Good #### Tim Apr 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Does the Job! We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good. ##### Tim Stayed 1 night in Mar 2024 ### 4/10 Poor #### Linda Feb 19, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Not a place to stay if you have breathing issues The Hotel Ambra is a mixed pla e for me. The staff and their willingness to be of assistance was excellent. I liked them very much. They worked hard to keep a very clean hotel. Kudos for that. However, in three days I was in three different rooms because of an odor/scent that was pervasive in each room. The second room had ants galore, enen in and on the bed. The third room produced the worst night of sleep I can ever remember having. The bed and pillows just did not work for me. Despite having paid for a full weeks stay, I left on day three because I could not bear to subject my body and mind to another night of torcher. I liked the people but hated the rooms. ##### Linda Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Chrystal Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent value and location. Friendly staff. ##### Chrystal Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Chrystal Nov 4, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I had to leave early because the night clerk was agressive. He accosted me and said I did not pay the day before when I was going for coffee at 0700\. The truth was dayshift did not record my cash payment, he also did not tell the truth. It took two hours to sort out. I was there on a business trip for two more weeks and checked out. Ive stayed at this hotel several times before. I will never be back. The nightshift worker is atrocious. ##### Chrystal Stayed 1 night in Sep 2025 ### 8/10 Good #### Robert Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This quaint hotel was well worth the money. ##### Robert Stayed 1 night in Dec 2024 ### 10/10 Excellent #### HUGO ALFONSO CARMONA Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### HUGO ALFONSO CARMONA Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Nov 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Would certainly stay there again ##### Verified traveller Stayed 5 nights in Nov 2022 ### 6/10 Okay #### Leslie Mar 1, 2024 Liked: Cleanliness, staff & service Good hotel ##### Leslie Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Edgar Emmanuel Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Edgar Emmanuel Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Edgar Emmanuel Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Mokhtar Mar 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel. ##### Mokhtar Stayed 7 nights in Mar 2023 ### 8/10 Good #### Isabella Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night. ##### Isabella Stayed 4 nights in Feb 2025 ### 8/10 Good #### ALEX Oct 23, 2024 Liked: Staff & service Good service ##### ALEX Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Vincent Jul 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing !! ##### Vincent Stayed 12 nights in Jul 2022 ### 8/10 Good #### Semah Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 9/10 service We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again! ##### Semah Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Jose Jul 16, 2023 Liked: Cleanliness, property conditions & facilities Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking. ##### Jose Stayed 1 night in Jul 2023 ### 8/10 Good #### Alexander Oct 24, 2024 Liked: Staff & service, property conditions & facilities Service ##### Alexander Stayed 1 night in Oct 2024 ### 8/10 Good #### JESUS ISRAEL Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### JESUS ISRAEL Stayed 1 night in Dec 2024 ### 6/10 Okay #### Javier Alain Jul 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities OK ##### Javier Alain Stayed 1 night in Jul 2024 ### 6/10 Okay #### Sabrina Mar 26, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities If I knew they have humidity issues (and mold) I wouldn’t have stayed here. As soon as you walk in the door you can smell it in the front desk. Then, the first room we got assigned, was even worse. We couldn’t stay more than 10min in it. We asked to be moved and the front desk agent help us without a problem, he was super nice! The rooms are very basic: no bedside lamps, no trash can, no hangers in the closet area... A fridge would also be nice. I wouldn’t come back ##### Sabrina Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Michael Aug 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building. ##### Michael Stayed 5 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - 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