Title: Holiday Inn Express & Suites Playa Del Carmen by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Playa Del Carmen by IHG Hotel with free breakfast, steps from Quinta Alegría Shopping Mall ## Photo gallery for Holiday Inn Express & Suites Playa Del Carmen by IHG ![Exterior detail - Holiday Inn Express & Suites Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe - Holiday Inn Express & Suites Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/9f0913be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Holiday Inn Express & Suites Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/e83e4081.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Holiday Inn Express & Suites Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/dce7d24c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view - Holiday Inn Express & Suites Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/12a4d260.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express And Suites in central Playa del Carmen offers a breakfast buffet to start the day. Guests enjoy the rooftop terrace and outdoor pool after beach adventures. Business travelers value the dedicated center. Previous visitors praise the attentive staff. ## Reviews 9.0 Wonderful ## Popular amenities - Housekeeping - Laundry - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/9f0913be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.2 Wonderful 15 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 King Bed, Balcony ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f1656395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony 8.8 Excellent 26 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f58c8a0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 37 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Mobility Accessible ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f1656395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mobility Accessible 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 409 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/cb806c35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 409 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds ![32-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/b47b12a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 8.6 Excellent 18 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 409 sq ft - Sleeps 6 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Balcony ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f1656395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Balcony 9.8 Exceptional 16 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV - 409 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Premium bedding, down comforters, Tempur-Pedic beds, in-room safe](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/fed14c16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 409 sq ft - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63077%2C-87.07146&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5ZUeU1exh7fKuypZQ7MrWDEgTFA=) Av. Constituyentes Entre Av. 10 y Av. 15, Colonia Centro, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Alegría Shopping Mall \- 2 min walk \- 0.2 km - Quinta Avenida \- 3 min walk \- 0.3 km - Playa del Carmen Main Beach \- 6 min walk \- 0.6 km - Central Square \- 6 min walk \- 0.6 km - Mamitas Beach \- 8 min walk \- 0.7 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Starbucks - ‬3 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Suerte De Churro - ‬1 min walk - ‪Euro Grill - ‬3 min walk - ‪BIO-natural - ‬1 min walk ## About this property ### Holiday Inn Express & Suites Playa Del Carmen by IHG Hotel near Quinta Alegría Shopping Mall Located close to Mamitas Beach and Playa del Carmen Maritime Terminal, Holiday Inn Express & Suites Playa Del Carmen by IHG provides a free breakfast buffet, a rooftop terrace, and dry cleaning/laundry services. In addition to a business center, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Multilingual staff, coffee/tea in the lobby, and secured bicycle storage - A banquet hall, a 24-hour front desk, and outdoor furniture - Guest reviews speak highly of the helpful staff, first-rate property condition, and location Room features All 91 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Extra conveniences in all rooms include: - Free infant beds and free extra beds - Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with satellite channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,006 reviews CA $140 CA $176 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - 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Air conditioning - Laundry 9.4 Exceptional 980 reviews CA $72 CA $91 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,670 reviews CA $63 CA $80 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/3ff2fdd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - 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Pool - Hot tub - Free WiFi - Air conditioning 8.0 Very good 1,022 reviews CA $82 CA $103 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - Coffee and tea in common areas ### Things to do - Bicycle storage - Outdoor pool - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2 meeting rooms - Business center - Computer station ### Outdoors - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Elevator (43 inch wide door) - Front entrance ramp - Handrails in stairways - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 5 floors - Banquet hall - Built in 2018 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Pillow menu - Premium bedding - Tempur-Pedic mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention Pool access available from 8 AM to 10 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Children under 12 years old are not allowed in the swimming pool without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Playa Carmen Hotel Playa del Carmen Holiday Inn Express Playa Carmen Hotel Inn Express Carmen Hotel Express Suites Carmen By Ihg Holiday Inn Express Suites Playa Del Carmen Holiday Inn Express Suites Playa Del Carmen by IHG Holiday Inn Express Suites Playa Del Carmen an IHG Hotel Holiday Inn Express And Suites Playa Del Carmen by IHG Hotel ## Frequently asked questions ### Does Holiday Inn Express & Suites Playa Del Carmen by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Playa Del Carmen by IHG? ### Is Holiday Inn Express & Suites Playa Del Carmen by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn Express & Suites Playa Del Carmen by IHG? ### What time is check-out at Holiday Inn Express & Suites Playa Del Carmen by IHG? ### Where is Holiday Inn Express & Suites Playa Del Carmen by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express & Suites Playa Del Carmen by IHG Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 660 8 - Good 236 6 - Okay 68 4 - Poor 20 2 - Terrible 19 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 8/10 Good #### Raquel Dec 3, 2025 Location is great. ##### Raquel Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### John Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was all around experience had a great time staying here because of all the staff that are very accomodating. ##### John Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Sonia Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Prime location! Very convenient and natural food! Close to the beach, shopping, restaurants, and laundry services. Everything is walkable, even the best beach is just 5-8 minutes away on foot! ##### Sonia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Mona Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very friendly and helpful ##### Mona Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Marcos Oct 16, 2025 Liked: Cleanliness, staff & service Excellent service. ##### Marcos Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Andrew H May 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely location and great staff ##### Andrew H Stayed 5 nights in May 2025 ### 10/10 Excellent #### Jose May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location Staff very helpful Breakfast is good I will stay again ##### Jose Stayed 3 nights in May 2025 ### 8/10 Good #### PAVITER Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay if you are not looking for an all inclusive. Great location, friendly staff and good sized rooms. ##### PAVITER Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Rodrigo Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location! Great price ##### Rodrigo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Frances Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice rooftop pool, great location, big rooms, value for money, friendly staff ##### Frances Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sara Elena Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel excellent service Cleaned everything properly would come again ##### Sara Elena Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Anabella May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente service, welcoming and friendly 😊 breakfast good and tasty 😋 we will be booking again for sure ##### Anabella Stayed 1 night in May 2025 ### 8/10 Good #### Sarah Jun 12, 2025 Liked: Property conditions & facilities Good location. ##### Sarah Stayed 3 nights in May 2025 ### 10/10 Excellent #### Donna Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean hotel and easy check in! ##### Donna ### 10/10 Excellent #### Matthew May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk personnel were friendly, the property was clean and quiet, and the bed was comfortable. ##### Matthew Stayed 1 night in May 2025 ### 10/10 Excellent #### Aline Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful hotel and staff ! ##### Aline Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Ashley Feb 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really great stay. Convenient location to main walking street. ##### Ashley Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Javier Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cleaned daily, staff efficiency and kindness, great breakfast ##### Javier Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### ELVIA Jun 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities We have been coming back to this hotel for four straight years because the property is clean and all the personnel are very friendly and always willing to help ##### ELVIA Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jan Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top place to be very friendly people and fast check in ##### Jan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alfredo Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great, they went above and beyond. Rooms were clean. Pool roof top had a beautiful view. Breakfast qas pretty much the same every day but we loved it. Will definitely be returning to this hotel next visit. ##### Alfredo Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Jeffery Paul Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff made this hotel top notch ##### Jeffery Paul Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved my stay here! Highly recommend! American style hotel. Cleaning service every day, very well taken care of, comfortable bed. The room had everything I needed! The rooftop pool and lounge was amazing. The location is super close to shops and stores, and a few minutes walk from the beach. Felt very safe and secure. ##### Verified traveller Stayed 6 nights in May 2025 ### 10/10 Excellent #### J Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff we encountered was friendly and helpful, and the location was convenient for everything. The breakfast was filling and tasty. I would recommend this hotel to others. ##### J Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ivan Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location is great. 2 minute walk to 5th avenue where all the restaurants and attractions are. Not fancy but cozy. Make sure to ask for a property facing the back of the property if you want a quiet room. The front ones face the Main Street and could be a little loud if you are a light sleeper. ##### Ivan Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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