Title: Kimpton Tres Rios Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Luxury aparthotel on the beach, with 2 outdoor pools ![6 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/35f1d843.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, steam room, body treatments, aromatherapy](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/510a9e53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/f6fa860f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/4fc129ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/19252a89.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Hacienda Tres Rios Resort Spa & Nature Park offers a tropical getaway with amenities. Guests can book treatments at Ya Ax Che spa or join beach yoga near Maroma Beach. The all-inclusive property features 6 restaurants, pools, and bicycles for exploring the grounds. 7.0 Good ## Popular amenities - Hot tub - All-inclusive - Bar - Pool - Gym - Spa ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1897464&PinnedHotelID=1897464&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 21 of 21 rooms ### Room (CSTG) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 1 King Bed OR 2 Queen Beds ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/cb448656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Club | Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/dca360bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 8 - 2 Queen Beds and 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/02a92855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms (Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 10 - 2 King Beds and 2 Queen Beds ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/89407a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Top Floor | Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 1 King Bed ![Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/fb75ef85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 1 King Bed ![Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/fb75ef85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite (Adults Only) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/befada32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed (Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/befada32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Ocean View (Adults Only) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 2 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/89407a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed, Oceanfront (Adults Only) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 2 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/dca360bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/dca360bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Club | Swim Up - Adults Only) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 2 - 1 King Bed ![Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/fb75ef85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed (Mangrove View Swim-up - Adults Only) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 2 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/02a92855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed (Mangrove View | Private Plunge Pool) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/dca360bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed (Mangrove View | Soaker Tub) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 3 - 1 King Bed ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/cb448656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds (Mangrove View | Soaker Tub) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Queen Beds ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/befada32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Queen Beds ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/befada32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds (Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Queen Beds ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/2a282f73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds (Club | Mangrove View) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Queen Beds ![Free minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/dca360bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds, Oceanfront (Adults Only) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Queen Beds ![Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/fb75ef85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds, Ocean View (Adults Only) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free minibar items Flat-screen TV Sofa bed - double Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897679/92ea0a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 911 reviews CA $682 CA $682 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=65118eee-3c1d-4c8c-ad47-0d4cbb8ce7e6&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897680/38e36df2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.70612%2C-87.01051&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GZgCpdvSH2nhDimLeikJI1fBP0o=) Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760 #### What's nearby - Tres Rios Ecopark - 1 min drive - 0.4 km - El Camaleón Mayakoba Golf Course - 7 min drive - 5.0 km - Gran Coyote Golf - 9 min drive - 7.8 km - Maroma Beach - 13 min drive - 8.4 km - Playa del Carmen Main Beach - 15 min drive - 13.8 km #### Getting around - Cancun Intl. Airport (CUN) - 42 min drive #### Restaurants - ‪Festival - ‬11 min drive - ‪Black & White - ‬11 min drive - ‪El Charro - ‬11 min drive - ‪Jaal-Ha - ‬12 min drive - ‪La Hacienda - ‬11 min drive ## About this property ### Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Luxury aparthotel on the beach, with 2 outdoor pools Catch some rays on this aparthotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. The apartment provides a sofa bed and a coffee/tea maker, plus free WiFi and a flat-screen TV with satellite channels. Thoughtful touches include free minibar items and bathrobes, and also available are a furnished balcony and an iPod dock. This aparthotel offers 257 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations are furnished with double sofa beds. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily. A private beach and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. ### All-inclusive details This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Snorkeling ### Land activities Bicycling Fitness facilities Miniature golf Volleyball ### Lessons/classes/games Aerobics Water fitness Yoga ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,834 reviews CA $274 CA $335 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - 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Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a private white sand beach - Beach cabanas (surcharge) - Beach loungers - Beach towels ### Pool/Spa - 2 outdoor pools - Aromatherapy - Facials - Full-service spa - Hot stone massages - Hot tub - Manicures/pedicures - Pool loungers - Pool umbrellas - Reflexology - Sauna - Steam room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free theme park shuttle - Free self parking on site - Onsite parking includes off-street options ### Family friendly - Babysitting (surcharge) - Children's pool - Free children's club ### Restaurants on site - Casa Las Islas - Hacienda Grill - Il Forno - Kotori - Porto Bello ### Food and drink - Coffee/tea maker ### Dining - 2 poolside bars - 3 bars/lounges - 6 restaurants - A beach bar - A coffee shop/cafe - Free stocked minibar - Room service (24 hours) ### Bedrooms - Bedsheets provided - Double sofa bed ### Bathroom - 1 private bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels - DVD player - iPod dock ### Outdoor areas - Furnished balcony - Garden - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Meeting room ### Climate control - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Smoking not allowed ### Services and conveniences - 24-hour front desk - ATM - Blackout drapes - Concierge services - Free bottled water - Gift shop/newsstand - Housekeeping (daily) - Iron/ironing board - Luggage storage - Multilingual staff - Porter/bellhop - Safe - Tour and ticket assistance - Wedding services ### Things to do - Beach volleyball - Beach yoga - Billiards/pool table - Children's pool - Ecotours - Free bicycle rentals - Free children's club - Gym - Hiking/biking trails - Kayaking - Mini golf - Segway rentals/tours - Snorkeling - Fishing nearby - Hiking/biking trails nearby - Scuba diving nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Window guards - Fire extinguisher ### General - 257 units - 4 floors - 5 buildings - Access via exterior corridors - Ballroom - Banquet hall - Connecting units available - Ecotours - Free bicycle rentals - Garden ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Kakao beach area is included for Vacation Club Members only. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hacienda Tres Rios All Inclusive Playa del Carmen Hacienda Tres s Nature Park I Hacienda Tres Rios Playa del Carmen Hacienda Tres Rios Hacienda Tres Rios Hotel Playa Del Carmen Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico Kimpton Tres Rios Inclusive Kimpton Tres Rios All Inclusive Resort Kimpton Tres Rios All-Inclusive Resort Aparthotel Kimpton Tres Rios All-Inclusive Resort Playa del Carmen Hacienda Tres Rios Resort Spa Nature Park – All Inclusive Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park ## Frequently asked questions ### Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive? > Self parking is free at this property. ### What time is check-in at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive? > Check-out is at 11 AM. ### Are there all-inclusive benefits at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more. ### Where is Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive located? > Nestled on the beach, this Riviera Maya aparthotel is within 9 mi (15 km) of Maroma Beach, Gran Coyote Golf, and Plaza Las Americas. Mamitas Beach and Quinta Avenida are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 7 8 - Good 3 6 - Okay 3 4 - Poor 1 2 - Terrible 4 ### 8.2/10 Cleanliness ### 7.2/10 Staff & service ### 7.2/10 Amenities ### 7.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 6/10 Okay #### Lindsay Lee Dec 15, 2022 Liked: Property conditions & facilities, communication I wish food had been a bit better but overall a nice stay. ##### Lindsay Lee ### 8/10 Good #### doreen Apr 19, 2024 Liked: Property conditions & facilities, communication Very spacious never had to wait for dining. Staff was exceptional ##### doreen Stayed 7 nights in Apr 2024 ### 8/10 Good #### rony Apr 4, 2024 Liked: Cleanliness, amenities, communication It was good, but I think it needs more options for food, specially lunch and dinner. It is a quiet hotel , very family friendly. Overall, it was good . ##### rony Stayed 4 nights in Mar 2024 ### 2/10 Terrible #### JOANNE Aug 18, 2025 Disliked: Property conditions & facilities, communication Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our stay here. ##### JOANNE Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Molly Nov 26, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great time at Hacienda Tres Rios. The staff was super friendly and helpful. The food was amazing at every restaurant, but we especially loved Alebrije. The activities that you can do are all fun and you are able to see the beautiful property. We loved seeing the adorable monkey and other wildlife. We would definitely visit again! ##### Molly Stayed 6 nights in Nov 2022 ### 10/10 Excellent #### Ellen Oct 21, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property with lots to do onsite -- biking, kayaking, swimming in the pools, ocean and cenote, plus miniature golf, entertainment and water slides. Delicious food and drinks! Our only complaint was that we requested a king bed, but Expedia did not share our request with the resort. We were given a room with two queen beds and had to move to a room with a king the next day. ##### Ellen Stayed 7 nights in Oct 2022 ### 10/10 Excellent #### Amy Apr 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff is amazing there. The only thing I will say is don’t take the shopping tour you will get held hostage at a jewelry store for an hour. Also men must wear sleeve shirts tanks are not allowed in any of the restaurants. These are things we weren’t told nor posted anywhere when booking. ##### Amy Stayed 4 nights in Apr 2024 ### 2/10 Terrible #### Luis Nov 9, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Food was terrible, staff was unfriendly, we were talked into getting a “timeshare” with them very persistent, but it’s all lies do not, and I repeat do not get their so called time share it’s a bunch of lies and they’ll end up blocking you and taking your money. ##### Luis ### 10/10 Excellent #### Horacio Aug 20, 2024 Liked: Cleanliness, communication ##### Horacio Stayed 7 nights in Aug 2024 ### 2/10 Terrible #### Jahaira Aug 21, 2022 Disliked: Cleanliness, amenities, property conditions & facilities ##### Jahaira Stayed 7 nights in Aug 2022 ### 6/10 Okay #### Marek Jun 18, 2022 ##### Marek Stayed 6 nights in Jun 2022 ### 2/10 Terrible #### Leonardo May 30, 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Muy mal servisio de stuff del consier no tenian sufisiente comida lascamas muy viejas nuestro alojamiento en Este Lugar es de lo peor en todas las veses de estansia en Cancun playa del Carmen muy malo ##### Leonardo Stayed 5 nights in May 2022 ### 6/10 Okay #### Larissa May 15, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Es una pena que unas instalaciones de tanta tradición hayan bajado su nivel de servicios. Muy poco personal para atención en restaurantes y zona de albercas. ##### Larissa Stayed 3 nights in May 2022 ### 10/10 Excellent #### Joseph Nov 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my wife loved this resort and will be going back. There is so much to do just at the resort itself and we wished we’d had more time to do them! Next time for sure! ##### Joseph Stayed 7 nights in Nov 2021 ### 4/10 Poor #### Juan, Cuernavaca Dec 8, 2020 Disliked: Amenities, property conditions & facilities Me gusto el área de albercas, no me gustó la comida, las bebidas terribles, las playas destruidas y su mobiliario muy viejo ##### Juan Stayed 3 nights in Dec 2020 ### 10/10 Excellent #### Verified traveller Feb 24, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We all love staying at Hacienda Tres Ríos, all staff was very friendly and polite...! ##### Verified traveller Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### SharonS., NJ Feb 13, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our week stay at HTR. The property was located on a beautiful ecological park that is self sustained. The property is well maintained and the staff are constantly cleaning all areas. Our room was beautiful and we enjoyed the hardworking staff very much. ##### SharonS. Stayed 7 nights in Feb 2020 ### 8/10 Good #### JoseMartinez, carson ca Oct 31, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities muy bonito todo. pero creo que le falta mucho como hacienda, en la estructura deberia haber actividades de hacienda or articulos decoratibos en los jardines. no tiene mucho de hacienda. ##### JoseMartinez Stayed 7 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - 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