Title: Hacienda Real del Caribe (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=7500773&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Real del Caribe Hotel with a rooftop terrace, steps from Quinta Avenida ## Photo gallery for Hacienda Real del Caribe ![Outdoor pool - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/61238193.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/9ed54635.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/59ed4844.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/8f9f6da7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard superior queen | View from room - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/50bc5b39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Quinta Avenida and Playa del Carmen Main Beach, Hacienda Real del Caribe provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site American cuisine diner, MAGNOLIAS, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar, guests can connect to free WiFi in public areas. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Standard double queen ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/1b98fed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard double queen 8.8 Excellent 48 reviews ### Highlights Soundproofed Air conditioning Plasma TV Blackout drapes/curtains Ceiling fan Premium bedding Deep soaking bathtub Private bathroom - 65 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard superior queen ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/10fb4090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard superior queen 9.0 Wonderful 2 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Ceiling fan Premium bedding Deep soaking bathtub Private bathroom Hair dryer - Sleeps 2 - 1 Queen Bed ### View all photos for Room selected at Check-in ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/19d85123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room selected at Check-in 7.6 Good 4 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Ceiling fan Premium bedding Deep soaking bathtub Private bathroom Hair dryer - Sleeps 4 - 1 Queen Bed OR 2 Double Beds ### Superior Queen - Sleeps 2 ### Double Queen - Sleeps 4 ### Room Selected At Check-in - Sleeps 4 ### View all photos for Room Standard ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/049cacc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 430 sq ft - Sleeps 4 ### View all photos for Room Standard ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/c3577876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 2 ### View all photos for Room Superior with Bathtub ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/3a4a410a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Bathtub - 462 sq ft - Sleeps 4 ## You may also like Ad ![Luxurious Grand Master Suite, Partial Ocean View | Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Real-Del-Caribe.h7500773.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Real-Del-Caribe.h7500773.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hacienda Real del Caribe is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62727%2C-87.07317&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EK7MAvPaijGZMDSs2KyE0IO8UVY=) Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 1 min walk \- 0.0 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.3 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.7 km - Central Square 3 min walk \- 0.3 km - Playa del Carmen Maritime Terminal 13 min walk \- 1.1 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - El Árbol de la Diez 1 min walk - La Cochi-loka 1 min walk - La Chancla 1 min walk - Ipanemas Steak House 1 min walk - Mr. Kiwi 1 min walk ## About this property ### Hacienda Real del Caribe Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hacienda Real del Caribe provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site American cuisine diner, MAGNOLIAS, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage - A 24-hour front desk, a front-desk safe, and free newspapers - Tour/ticket assistance, concierge services, and an elevator - Guest reviews say great things about the helpful staff Room features All 58 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and minibars. Extra conveniences in all rooms include: - Bathrooms with deep soaking tubs and free toiletries - Plasma TVs with cable channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Del Caribe Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 974 reviews CA $52 CA $69 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1185203&PinnedHotelID=1185203&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/ce18a1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 370 reviews CA $47 CA $63 total includes taxes & fees Feb 13 - 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Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/111000000/110570000/110568400/110568340/abb472f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Sand Playa Downtown Playa del Carmen - Free WiFi - Air conditioning - Bar - Housekeeping 8.4 Very good 31 reviews CA $44 CA $58 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=110568340&PinnedHotelID=110568340&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/1000000/910000/907400/907301/074c4fef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinbe Hotel Boutique Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Air conditioning 8.4 Very good 846 reviews CA $70 CA $92 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=907301&PinnedHotelID=907301&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/899200/899112/3ea98a9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera del Sol Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Restaurant 9.0 Wonderful 900 reviews CA $97 CA $122 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=899112&PinnedHotelID=899112&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=7500773,1185203,46223173,862618,7018877) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - MAGNOLIAS ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Stair-free path to entrance - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: USD 20 Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children - Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2) - Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old) - Early check-in fee: USD 20 (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hacienda Real Caribe Hacienda Real Caribe Hotel Hacienda Real Caribe Hotel Playa del Carmen Hacienda Real Caribe Playa del Carmen Hacienda Real Caribe l Carmen Hacienda Real del Caribe Hotel Hacienda Real del Caribe Playa del Carmen Hacienda Real del Caribe Hotel Playa del Carmen ## Frequently asked questions ### Does Hacienda Real del Caribe have a pool? ### How much does it cost to stay at Hacienda Real del Caribe? ### Is Hacienda Real del Caribe pet-friendly? ### How much is parking? ### What time is check-in at Hacienda Real del Caribe? ### What time is check-out at Hacienda Real del Caribe? ### Does Hacienda Real del Caribe provide a shuttle to the airport? ### Where is Hacienda Real del Caribe located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hacienda Real del Caribe Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 459 8 - Good 320 6 - Okay 133 4 - Poor 48 2 - Terrible 40 ## Reviews ### 10/10 Excellent #### Fabiana Dec 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best location! Comfy beds and friendly staff! ##### Fabiana Stayed 2 nights in Dec 2025 ### 8/10 Good #### Azam Rizwan Dec 21, 2025 Liked: Cleanliness Clean big room, good room service excellent location ##### Azam Rizwan Stayed 1 night in Sep 2025 ### 8/10 Good #### Bharat Bhushan Nov 30, 2025 This is next to main shopping area we love it and safe place ##### Bharat Bhushan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Stephanie Dec 22, 2025 Liked: Cleanliness, property conditions & facilities Lovely hotel with inviting courtyard and great location near the square and amenities. I rented a bike for my stay which made getting around even easier (Playa del Carmen is a great city for cycling). The room was clean and spacious. Staff were courteous and pleasant. Would absolutely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/90a083fa-6c1c-4ee5-869a-3748fff6e42c-1766411605157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephanie Stayed 7 nights in Dec 2025 ### 4/10 Poor #### Andrea Dec 26, 2025 Liked: Cleanliness, property conditions & facilities Hotel is in great location, nice place. But beds are hard as rock, it was a Wednesday when we booked and they had a party or reunion in the patio rooftop super loud and screaming until 4am you could’ve heard everything. It was so hard to go to sleep, so I do not recommend this hotel. ##### Andrea Stayed 1 night in Dec 2025 ### 10/10 Excellent #### hector Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My second time in this hotel we like so much Close to everything including beach restaurants and buses ##### hector Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Nick Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes, ac was affective. Good breakfast option. Walkable location. ##### Nick Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Javier Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and really convenient location for shopping, eating and pick up location. 10/10 would stay again ![](https://a.travel-assets.com/ugc/hotel-reviews/48edd43e-7287-473f-a85e-ffe169f6e35c-1756660376099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Javier Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### David Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was beautiful, 1 block from 5th avenue. They have parking which was great ##### David Stayed 1 night in Sep 2025 ### 8/10 Good #### George Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and conveniently located. ##### George Stayed 5 nights in Mar 2025 ### 8/10 Good #### Veronica Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I would stay there again. Convenient location. ##### Veronica Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Edel Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and near shops and restaurants ##### Edel Stayed 1 night in Dec 2024 ### 8/10 Good #### KATHIA Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was decent for the price. The area was very convenient to all attractions and dining. Only thing I did not like was having to have the key in the key slot once in room. I know it was to conserve energy but room would be super hot upon our return to relax. The shower door did get stuck and came off but maintenance went quick and I simply asked they could fix later upon our check out. Lobby area was hot too but it’s to be expected. Other than that great price for the convenience of being near everything and one street over Quinta Avenida. Def would go back. ##### KATHIA Stayed 1 night in Aug 2025 ### 8/10 Good #### hector Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### hector Stayed 8 nights in Aug 2024 ### 10/10 Excellent #### Armando Feb 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice convenient hotel in the heart of Playa del Carmen. Everything was very close by. From dining options to shopping and clubs. Just a block away from 5th avenue with its many attractions. ##### Armando Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Beatriz Oct 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this stay and how clean everything was. Everything was nearby. Loved the loud music !!! My stay was everything. ##### Beatriz Stayed 4 nights in Oct 2024 ### 8/10 Good #### Tieh Oct 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mix up but great service Mix up with booking but they put us up at sister hotel and rode us there as well as dropped us at bus station to airport next day . We book here when we travel thru Mexico frequently like the location and service . It’s a bit older hotel but kept clean . Friendly staff . ##### Tieh Stayed 1 night in Oct 2024 ### 6/10 Okay #### Oscar May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was excellent. The bad part was that they won't let you enjoy heaving a beer by the pool. The reason coming to Cancun is relaxing and enjoying a beer by the pool. ##### Oscar Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Norma Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our 3-4 stay here each time it’s very good service . Clean rooms tho a bit older hotel they keep it clean . We were upgraded to a very nice suite which I wished we had more time to enjoy . Had 2 balconies huge room with huge bathroom. The check in clerk forgot his name was very professional and kind . Will continue to stay here in future. ##### Norma Stayed 1 night in Jul 2024 ### 10/10 Excellent #### CLAUDIA Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is beautiful! The staff are great, the cleaning crew are amazing and the facilities are kept so clean and sanitized! The Suite we stayed was big and so much natural light! One thing I will say, if you are a light sleeper, don’t stay here. There is a club next-door that don’t turn off onto 2:45 AM but other than that I will stay here again and I will recommend this hotel to everyone that asks ##### CLAUDIA Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Fortino Sep 2, 2024 Liked: Cleanliness, property conditions & facilities The location was convenient for our plans the pool was excellent, the receptionist needs more training and take time to explain the functionality of the door key, remote control for TV as well for the temperature controller, and should do something about those dispatching the taxi service in front of the hotel prices too high for travelers or tourists. ##### Fortino Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### April Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have had the pleasure of staying twice at this wonderfully characteristic little hotel. I love the fact that it is so very close to every convenience that you might need, being 5th Ave or the beach. The staff is always been exceptionally kind and helpful and I love that the character of the hotel has such beauty in it. I will happily stay at this hotel anytime that I am in Playa if possible. The first time I stayed here inn2020, there was an issue with no hot water for the entire week but I wasn’t bothered by it as it was so hot outside, the cool water was refreshing. My most recent stay in February 2024 there was hot water all week. The Wi-Fi is a bit spotty but that’s safe to say anywhere. I fully recommend this beautiful little hotel. ☀️🥰 ##### April Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Odalys Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Odalys Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Douglas Dec 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Music from nearby bar until 03:00 ##### Douglas Stayed 1 night in Dec 2025 ### 8/10 Good #### William Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities We were not explained how to use the key for the lights in the bathroom. 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