Title: Hotel Villas Segovia Playa del Carmen - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Villas Segovia Playa del Carmen A private paradise awaits at this Playa del Carmen retreat where lush gardens surround an inviting pool - the perfect escape from the everyday ## Photo gallery for Hotel Villas Segovia Playa del Carmen ![Outdoor pool, pool umbrellas - Hotel Villas Segovia Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/8fa975f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Suite, 2 Double Beds - Hotel Villas Segovia Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/547a0ebf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Villas Segovia Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/cabb2ea4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Villas Segovia Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/8ef449cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Villas Segovia Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/258bbe9f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from vibrant Quinta Avenida, Hotel Villas Segovia Suites offers a tranquil sanctuary. Guests unwind in the peaceful garden or cool off in the outdoor pool with shaded umbrellas. The property provides WiFi, a front-desk safe, and concierge services. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Pet friendly - Free WiFi - Air conditioning - Breakfast available - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Suite, 2 Double Beds ![Standard Suite, 2 Double Beds](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/cf4072df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Kitchen Mini-fridge Smart TV Pillow menu Pillowtop bed Premium bedding Separate bedroom - 366 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 2 Double Beds ![Junior Suite, 2 Double Beds](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/255d6046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds ### Highlights Air conditioning Kitchen Smart TV Pillow menu Pillowtop bed Premium bedding Separate bedroom Blackout drapes/curtains - 710 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/77f70610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning Kitchen Refrigerator Smart TV Pillow menu Pillowtop bed Premium bedding Separate bedroom - 710 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Suite ![Superior Suite](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/5715d138.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Pillow menu Pillowtop bed - 2 bedrooms - City view - Sleeps 6 - 2 Queen Beds and 1 King Bed ## You may also like Ad ![2 outdoor pools, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/65730000/65722800/65722721/6887e277_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 12 Bees Hotel Downtown Playa del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HOTEL-VILLAS-SEGOVIA-SUITES.h83361592.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HOTEL-VILLAS-SEGOVIA-SUITES.h83361592.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63637%2C-87.06605&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lSg07HnwbCn6FUJSceJkQw253RI=) 5A BIS NORTE MZA 151, LOTE 19,20,21 Y 22, entre calle 38 y c. esq.40, Playa del Carmen, QROO, 77720 #### What's nearby - Mario Villanueva Stadium Madrid \- 5 min walk \- 0.4 km - Quinta Avenida \- 5 min walk \- 0.5 km - Mamitas Beach \- 6 min walk \- 0.6 km - Playa del Carmen Main Beach \- 8 min walk \- 0.7 km - Quinta Alegría Shopping Mall \- 10 min walk \- 0.9 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Las Hijas de la Tostada - ‬2 min walk - ‪Mariskinky - ‬1 min walk - ‪Colectivo Mexicano Cervecero - ‬1 min walk - ‪De Local - ‬1 min walk ## About this property ### Hotel Villas Segovia Playa del Carmen Hotel near Quinta Avenida Located close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Villas Segovia Playa del Carmen provides a garden. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with pool umbrellas - Continental breakfast (surcharge), outdoor furniture, and smoke-free premises - Concierge services, tour/ticket assistance, and a front-desk safe - A 24-hour front desk Room features All guestrooms at Hotel Villas Segovia Playa del Carmen include comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. More amenities include: - Pillowtop mattresses and down comforters - Rainfall showers, hair dryers, and shampoo - 42-inch Smart TVs with premium channels - Wardrobes/closets, kitchens, and toaster ovens ## Similar properties ![Arcade](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/b3839734.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Art Hotel 10 Avenue Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 90 reviews CA $91 CA $122 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368727/3266237d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Live Suites Zazil-ha - Pool - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 53 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=96368727&PinnedHotelID=96368727&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111370000/111360200/111360139/1c6d6bed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aria Quinta Avenida & Rooftop Playa del Carmen Downtown Playa del Carmen - 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Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/3bcddcca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heaven Hotel Playa del Carmen - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 140 reviews CA $133 CA $165 total includes taxes & fees Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 232 for adults and MXN 232 for children ### Things to do - Outdoor pool - Outdoor pool (guest access) ### Family friendly - In-room kitchen - Outdoor pool ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Lever door handles - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchairs on site ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with premium cable channels - Pay movies ### Food and drink - Griddle - Kitchen - Toaster oven ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Iron/ironing board - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 650 per pet, per night, plus a deposit of MXN 1000 per stay Welcoming dogs only 2 total (up to 18 lbs per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately MXN 232 for adults and MXN 232 for children - Pet deposit: MXN 1000 per stay - Pet fee: MXN 650 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system ### We should mention This property does not have elevators ### Property is also known as HOTEL VILLAS SEGOVIA SUITES Segovia Del Carmen Del Carmen Hotel Villas Segovia Playa del Carmen Hotel Hotel Villas Segovia Suites Playa del Carmen Hotel Villas Segovia Playa del Carmen Playa del Carmen Hotel Villas Segovia Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Villas Segovia Playa del Carmen have a pool? ### How much does it cost to stay at Hotel Villas Segovia Playa del Carmen? ### Is Hotel Villas Segovia Playa del Carmen pet-friendly? ### How much is parking? ### What time is check-in at Hotel Villas Segovia Playa del Carmen? ### What time is check-out at Hotel Villas Segovia Playa del Carmen? ### Where is Hotel Villas Segovia Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Villas Segovia Playa del Carmen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Amenities ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 20 8 - Good 6 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Denise Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great stay! Nice hotel, friendly staff, just around the corner from 5th Ave. Convenient with a 7/11 on the corner and Starbucks a block away. However there is no elevator and with a recent knee injury and my room being on the third floor, I panicked. However the staff were amazing and carried my luggage up and then down the stairs on check out. ##### Denise Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ronald James Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We just came back staying 8 nights here and enjoyed our stay and the staff very much ##### Ronald James Stayed 8 nights in Feb 2024 ### 10/10 Excellent #### Lene Nov 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This place is great. Beautiful location, nice big rooms well stocked fridge, great staff. The pool is a great place to meet and chat it is walking distance to chedraui and 5th avenue. It is quiet and clean. ##### Lene Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Joanne Feb 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very friendly and work hard to keep their guests comfortable, cleaning is excellent. Every staff person is committed to their areas of expertice. ##### Joanne Stayed 16 nights in Feb 2024 ### 10/10 Excellent #### Andre Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just back of the famous 5th Avenue but totaly quiet room. Great cleaning. A small big pool for a great relax and talk with friends time. Nice shallow area for kids. A few minutes walk to the Great 38th street. Nice wine place at the corner ( call Off the vine) or a more local Muy Salsa. Awesome staff and Sergio, a most helpfull and friendly man. He arranged our taxi from and to the Airport with excellent drivers. Would go back fir sure. ##### Andre Stayed 8 nights in Mar 2025 ### 8/10 Good #### Darek Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, steps away from more expensive hotels. Its private, and quiet. Few ppl walk by all day, you feel like youve reserved the whole pool area. Likely because the hotel only has a few rooms.. I counted about 12\. Staff and service is great. The rooms are large, with a full kitchen, and very comfortable beds. The negatives: kitchen is not stocked with what you need, but staff did their best to provide it. Pigeons. Dont stand too close to the building edge. Roosters in the neighbourhood. Unless the price creeps up, inwould stay here again. ##### Darek Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Ely Mendoza Feb 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We recently stayed at Hotel Villas Segovia and overall, our experience was great! The hotel boasted a clean and inviting environment, with a staff that was consistently friendly and accommodating. The spacious rooms provided ample space for our needs, making it conducive for remote work during our stay. Additionally, the proximity to the beach, just two steps away, and the convenience of being only a block from 5th Avenue, added to the appeal of the location. There were just 2 points that could be improved upon. Firstly, the mattresses were not as comfortable as expected, and the refrigerator in the room did not cool efficiently, which was a slight inconvenience for storing food. Despite these minor issues, we enjoyed our time and would consider returning in the future. With a few adjustments, it has the potential to become an even more exceptional stay! ##### Ely Mendoza Stayed 6 nights in Feb 2024 ### 8/10 Good #### Ramon Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect about the property as mentioned above. The only imperfection was the water pressure in the shower. ##### Ramon Stayed 1 night in Apr 2025 ### 6/10 Okay #### RAMON Jul 12, 2025 Liked: Cleanliness, staff & service, amenities Shower was not working ##### RAMON Stayed 1 night in Jun 2025 ### 8/10 Good #### Eduardo Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities En geral es excelente en su servicio, limpieza y calidad de su habitación. El único inconveniente que se tuvo es que hubo fallas en el internet el último día de nuestra estancia. ![](https://a.travel-assets.com/ugc/hotel-reviews/b6c9bebc-1a5d-4e30-8e14-8fb236f4c386-1765674338479.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13a15b3d-06fe-4b27-bed4-ae5a63f6d39d-1765674338962.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/366c8a7c-a6f2-42af-aa85-e9ce1d412c10-1765674339051.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eduardo Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Erick Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities C'est la première fois que nous sortions de la formule ''tout inclus'' au Mexique donc la première fois que nous avons réservé dans un petit hotel avec beaucoup moins d'accomodations que les gros hotels luxueux. Je suis très heureux de mon séjour au Villas Segovia. Notre chambre était une suite junior avec 2 lits double, la chambre est gigantesque. En fait c'est un appartement entier ce n'est pas une chambre. Cuisinette équipée, salle à manger à part et divan pour relaxer, dans une autre pièce séparée une très grande chambre pour les 2 lits double et une belle salle de bain. 2 unités de climatisation moderne qui assure un confort parfait et sans bruit. À 30 secondes à pied et vous êtes au coeur de la fameuse 5ième avenue, donc parfaitement situé. Choses à améliorer: il faut ajouter un micro ondes pour rendre la cuisinette plus fonctionnelle et un peu plus d'équipement. Il y a des verres, des assiettes, des ustensiles mais ça prendrait une meilleure variété comme exemple ouvre-bouteille, mitaines de four pour sortir les aliments du très pratique mini four / grille pain et autres choses utiles. Nous utilisions la cuisinette pour déjeuner et diner pour garder plus de budget pour nos soupers en ville. 2 points négatifs, près d'un quartier résidentiel et un voisin de l'hotel laisse son chien sur son balcon et jappe souvent sans surveillance et un autre voisin a un coq qui chante avant le lever du soleil. Plate mais j'ai adoré mon séjour quand même. Famille de 4, enfants adultes. ##### Erick Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Luis Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La propiedad en muy buena zona tranquila a un paso de la 5ta avenida, el apt muy bonito, limpieza impecable, lo negativo el mantenimiento a la propiedad muy escaso, reporte que a los dos minutos de entrar a ducharte se acaba el agua caliente y la regadera estaba rota y salia agua por todos lados, dijeron que lo habian checado pero la semana entera estubo igual, solo dos minutos de agua caliente, otra cosa tenia una cocina con todos los equipos y no tenia utensilios de cocina, ni una cazuela ni un sarten, solo 3 platicos de postre, 4 vasitos pequeños 2 cuchillos y dis cucharitas pequeña, no entiendo el sentido de alquilar una propiedad con cocina y no le poner nada para cocinar, la administracion debiera de hacer algo al respecto. ##### Luis Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Javier Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities personal muy atento y amable en todo momento, desde el primer día hasta el último ##### Javier Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Sebastián Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente trato, disponibilidad y atención en todo momento ##### Sebastián Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Karina Aug 6, 2025 Liked: Staff & service La atención del personal de recepción es amable y servicial, dispuestos a ayudarte en lo que necesites. Las instalaciones necesitan en ciertas áreas mantenimiento como por ejemplo la regadera de la alberca no funciona; en cuanto a limpieza en habitación, dejo mucho a desear pues el día que llegamos no retiraron la basura del bote del baño y en otra ocasión no realizaron la limpieza de la misma, creo que este punto debe mejorar y mucho. ##### Karina Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Yareli Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Yareli Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lucia Nov 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hospedaje ##### Lucia Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sindia Aug 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Sindia Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Sergio alfonso Apr 11, 2024 Liked: Amenities Muy satisfecho en lo general, si recomendaría las suites y si regresaría!! ##### Sergio alfonso Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### Stephane Feb 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Tout était très bien durant le séjour. Par contre, nous avions laissé un paquet à la réception pour un ami qui devait passer le chercher dans les jours suivants ; le personnel à VOLÉ la majorité des biens qu’il contenait . Alerte aux voleurs, ils aussi donc très capables de vous voler dans votre chambre. ##### Stephane Stayed 10 nights in Feb 2024 ### 10/10 Excellent #### Maritza Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una zona muy tranquila, pero cerca de lugares concurridos, una estancia muy agradable y el poco contacto que tuve con el personal fueron muy amables, si regresaría 💕 ##### Maritza Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller Apr 6, 2025 Liked: Cleanliness, staff & service, room comfort ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Karla ivette Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Karla ivette Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Vanessa Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vanessa Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Robert Jan 2, 2025 ##### Robert Stayed 5 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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