Title: HM Playa del Carmen (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HM Playa del Carmen Guests relax by the pool or venture to nearby beaches and boutiques, while the attentive staff delivers personalized service throughout their stay ## Photo gallery for HM Playa del Carmen ![Outdoor pool, sun loungers - HM Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - HM Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/c9dc84ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite with terrace and city view | Terrace/patio - HM Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/9573a32c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - HM Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/3dc686e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - HM Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/6ce1be60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HM Playa del Carmen, steps from Quinta Avenida, offers a peaceful retreat with a poolside bar and sunny loungers. Relax in the garden, sip drinks on the rooftop terrace, and enjoy free in-room WiFi. Helpful staff provides dry cleaning and concierge services. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free WiFi - Air conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/dfd4a03d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 1 ### View all photos for Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/e48a1321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 2 reviews - 301 sq ft - Sleeps 2 ### View all photos for Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/5c913192.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 3 ### View all photos for Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/70abcc8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 1 review - 301 sq ft - Sleeps 4 ### View all photos for Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/33a98fc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 3 ### View all photos for Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/36e6d000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 4 ### View all photos for Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/38aea02e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 4 ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/d4052ea3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 29 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Refrigerator Plasma TV Ceiling fan Private bathroom - 301 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Double Room Single Use ![Double Room Single Use](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/2de313da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Refrigerator Plasma TV Ceiling fan Private bathroom - 301 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Junior Suite with terrace and city view ![Junior Suite with terrace and city view](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/f235a703.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with terrace and city view ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Refrigerator Plasma TV - 377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Bed - City view ### View all photos for Double Room Standard ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/8a11f34c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 301 sq ft - Sleeps 2 ### View all photos for Double Room Standard with Street View ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/d7ab5fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Street View - 301 sq ft - Sleeps 2 ### View all photos for Suite Junior ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/08fa4f88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 376 sq ft - Sleeps 2 ### View all photos for Suite Junior with Street View ![In-room safe, laptop workspace, soundproofing, free cribs/infant beds](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/fb0bb775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Street View - 430 sq ft - Sleeps 2 ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/9e75a5ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Refrigerator Plasma TV Separate bedroom - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Double room with balcony ![Double room with balcony](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/465a452f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double room with balcony 8.6 Excellent 9 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Heating Free cribs/infant beds Refrigerator Plasma TV Ceiling fan - 258 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Double room with terrace and city view ![Double room with terrace and city view | View from room](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/c3fc26e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double room with terrace and city view 9.4 Exceptional 3 reviews ### Highlights Furnished balcony or patio Soundproofed Air conditioning Heating Free cribs/infant beds Refrigerator Plasma TV Ceiling fan - 301 sq ft - Sleeps 2 - 1 King Bed OR 2 Queen Beds - City view ## You may also like Ad ![Beach bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet friendly - Kids pool 9.6 Exceptional 39 reviews CA $1,638 CA $2,305 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b208c143-fc99-44c0-a9fa-6a1fb0655328&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.0 Very good 11 reviews CA $205 CA $253 total includes taxes & fees Jan 27 - 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Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 211 reviews CA $740 CA $901 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b208c143-fc99-44c0-a9fa-6a1fb0655328&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/992200/992175/d4613274_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,004 reviews CA $378 CA $510 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b208c143-fc99-44c0-a9fa-6a1fb0655328&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,900 reviews CA $476 CA $581 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b208c143-fc99-44c0-a9fa-6a1fb0655328&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 946 reviews CA $1,422 CA $1,725 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b208c143-fc99-44c0-a9fa-6a1fb0655328&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) ## About the area Located near the beach, HM Playa del Carmen is in Gonzalo Guerrero, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63311%2C-87.07475&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kPB6SlV6aYrbPrRK5aRzdReFZkE=) Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720 ### What's nearby - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 8 min walk \- 0.7 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 9 min walk \- 0.8 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 11 min walk \- 1.0 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 14 min walk \- 1.2 km - Central Square 8 min walk \- 0.7 km ### Getting around - Cancun Intl. Airport (CUN) 49 min drive ### Restaurants - El Fogón 1 min walk - Don Sirloin 2 min walk - Vips Constituyentes 2 min walk - El Nativo 1 min walk - Bufet De La Jungla 1 min walk ## About this property ### HM Playa del Carmen Upscale hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, HM Playa del Carmen provides a poolside bar, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also find perks like: - An outdoor pool along with sun loungers - Free valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance - Multilingual staff, a 24-hour front desk, and concierge services - Guest reviews give top marks for the helpful staff and location Room features All 91 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Other amenities include: - Heating and ceiling fans - Bathrooms with showers and free toiletries - 50-cm plasma TVs with cable channels - Refrigerators, free infant beds, and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/e421a531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,022 reviews CA $132 CA $167 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,006 reviews CA $142 CA $176 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 607 reviews CA $154 CA $191 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/cb208860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet friendly - Parking included - 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In-room crib - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only ### More - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - 50-cm plasma TV with cable channels ### Food and drink - Refrigerator - Room service ### More - Air conditioning - Ceiling fan - Desk chair - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as HM Playa Carmen Hotel HM Playa Carmen HM Playa del Carmen Hotel HM Playa del Carmen Playa del Carmen HM Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does HM Playa del Carmen have a pool? ### How much does it cost to stay at HM Playa del Carmen? ### Is HM Playa del Carmen pet-friendly? ### How much is parking? ### What time is check-in at HM Playa del Carmen? ### What time is check-out at HM Playa del Carmen? ### Does HM Playa del Carmen provide a shuttle to the airport? ### Where is HM Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HM Playa del Carmen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 621 8 - Good 280 6 - Okay 63 4 - Poor 16 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Sergio F. Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location! Nice clean rooms; helpful, friendly staff. ##### Sergio F. Stayed 1 night in Dec 2025 ### 10/10 Excellent #### christine Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are nice, rooms are clean. Would recommend ##### christine Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Hendrikus Dec 3, 2025 Liked: Cleanliness Great location. Nice pool and clean hotel. Great to use as a base for day trips ##### Hendrikus Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jennifer Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities HM Playa del Carmen was well located and had a great pool. Our room was very clean though the beds were hard. We enjoyed the buffet breakfast every morning. I recommend getting a room not close to the pool bar as it can get noisy at night. ##### Jennifer Stayed 3 nights in Dec 2025 ### 8/10 Good #### Luda Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, very close to the shopping area. ##### Luda Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### kerry Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, beautiful pool, perfect drinks, gorgeous room ##### kerry Stayed 1 night in Mar 2025 ### 8/10 Good #### melanie Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour ! ##### melanie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Moises Alberto Jun 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here. ##### Moises Alberto Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Francisco Jun 9, 2025 Liked: Cleanliness, property conditions & facilities People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice. ##### Francisco Stayed 8 nights in May 2025 ### 10/10 Excellent #### Charitsa May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Unique, quiet and very closed to everything ##### Charitsa Stayed 6 nights in May 2025 ### 10/10 Excellent #### Lee Feb 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Few blocks from 5th ave Great location and friendly staff. ##### Lee Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Irene Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better! ##### Irene Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Orlando Nov 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing pool area and bar/restaurant with great options to eat and drink at the hotel. ##### Orlando Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Hok Fei Dec 31, 2024 Liked: Cleanliness, amenities It’s walkable and convenient to shop and eat. ##### Hok Fei Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Gabriela May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool ##### Gabriela Stayed 5 nights in May 2024 ### 10/10 Excellent #### Guillermo Oct 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly hotel beautiful hotel totally worth it ##### Guillermo Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Thomas Apr 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great facilities and services, especially towel service, parking and breakfast ##### Thomas Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Deanna Oct 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great little hotel, friendly attentive staff, good drinks and serene atmosphere. ##### Deanna Stayed 6 nights in Oct 2023 ### 8/10 Good #### Kristina Apr 20, 2025 Liked: Cleanliness Disliked: Staff & service #### Decent spot for the price The place is beautiful and has great food. Beds are a little hard. The staff were not so efficient at the front desk but all the waiters and bartenders were great ##### Kristina Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Karoline Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place. The service was good and we had a lovely stay at HM ##### Karoline Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### jacquelinne Oct 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a nice place, the breakfast was amazing. The hospitality is nothing but great. The room is super spacious and quiet. ##### jacquelinne Stayed 3 nights in Oct 2024 ### 8/10 Good #### Ranbir Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed a couple nights, pool was nice. Close to a lot of restaurants and 5th ave but not loud. ##### Ranbir Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### mary claire Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would come back This is a very nice hotel. They have a pool bar and restaurant you can eat all your meals there if you so please. The staff are super nice and the facilities are beautiful. It’s in a great location honestly, if you’re into hotels, this is a fantastic spot in Playa. ##### mary claire Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Marybel Feb 28, 2024 Liked: Amenities Very friendly staff & clean. ##### Marybel Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Jeanne Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic! ##### Jeanne Stayed 6 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > > [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > > [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > > [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > > [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information)