Title: Fairmont Heritage Place Mayakoba - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fairmont Heritage Place Mayakoba Luxury resort with 8 restaurants and 2 outdoor pools ![Flat-screen TV](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/e67b6e25.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa, 4 Bedrooms (Penthouse)](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/0a081de8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![8 restaurants, Mexican cuisine](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/5951904b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, 3 Bedrooms (Penthouse)](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/90bef21b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, steam room, body treatments](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/a377a46d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Fairmont Heritage Place Mayakoba sits near Tres Rios Ecopark, offering a tropical retreat with diverse activities. Guests relax at the private beach, savor Mexican cuisine across eight restaurants, or experience detox wraps and reflexology treatments at Fairmont Spa. VIP Access 10 Exceptional ## Popular amenities - On private beach - Bar - Kitchen - All-inclusive - Pool - Pet-friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=45645523&PinnedHotelID=45645523&HadPinnedHotel=true®ionId=-1&adults=2) ![Villa, 3 Bedrooms (Penthouse)](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/90bef21b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms (Penthouse) ### Highlights Patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Twin Beds ![Villa, 4 Bedrooms (Penthouse)](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/0a081de8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 4 Bedrooms (Penthouse) ### Highlights Patio Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available - 6300 sq ft - 4 bedrooms - Sleeps 10 - 3 King Beds and 2 Twin Beds ![Villa, 3 Bedrooms (Garden)](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/e7a3cbae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms (Garden) 10.0 Exceptional 1 review ### Highlights Patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning Connecting rooms available - 3094 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Twin Beds ![Villa, 3 Bedrooms (Middle floor)](https://images.trvl-media.com/lodging/46000000/45650000/45645600/45645523/040a1183.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms (Middle floor) 9.4 Exceptional 3 reviews ### Highlights Yard Patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning - 4603 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Twin Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 10.0 Exceptional 29 reviews CA $518 CA $631 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f0255722-bdb5-49a9-814e-50f59230bd73&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/95691bca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Fairmont-Heritage-Place-Mayakoba.h45645523.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Fairmont-Heritage-Place-Mayakoba.h45645523.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.68644%2C-87.02744&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pFg4W7ogArCIFML-RtI1pPQFzts=) Carretera Federal Cun Playa, Km 298, Mayakoba, Playa del Carmen, QROO, 77710 #### What's nearby - El Camaleón Mayakoba Golf Course - 8 min walk - 0.7 km - Tres Rios Ecopark - 10 min drive - 6.0 km - Quinta Avenida - 14 min drive - 9.9 km - Playa del Carmen Main Beach - 15 min drive - 10.2 km - Maroma Beach - 19 min drive - 14.0 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Hix Bar & Lobby Lounge - ‬2 min drive - ‪Las Brisas Restaurant & Lounge Bar - ‬4 min drive - ‪La Copa - ‬9 min drive - ‪La Laguna - ‬1 min drive - ‪Saffron - ‬10 min drive ## About this property ### Fairmont Heritage Place Mayakoba Luxury family-friendly resort near Tres Rios Ecopark Located close to Mamitas Beach and Playa del Carmen Main Beach, Fairmont Heritage Place Mayakoba provides a golf course, a beach bar, and a grocery/convenience store. With a private beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a detox wrap, and a hot stone massage at Fairmont Spa, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 8 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include snorkeling, windsurfing, and hiking/biking. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. Additional perks include: - 2 outdoor pools and a children's pool, along with pool umbrellas - Free self parking - Full breakfast (surcharge), free bicycle rentals, and 4 outdoor tennis courts - A free beach club on site, an electric car charging station, and supervised childcare (surcharge) Room features All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Other amenities include: - Highchairs, baby baths, and children's slippers - Hypo-allergenic bedding and free cribs/infant beds - Designer toiletries, shower/tub combinations, and hair dryers - Wardrobes/closets, patios, and separate sitting areas ### All-inclusive details All-inclusive room rates at Fairmont Heritage Place Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1780000/1773500/1773497/f4f5d8f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 380 reviews CA $908 CA $1,242 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1773497&PinnedHotelID=1773497&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1280000/1273500/1273486/850b3b56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Playa del Carmen - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 1,002 reviews CA $630 CA $873 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1273486&PinnedHotelID=1273486&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/11000000/10370000/10364200/10364193/9ca8dafe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 714 reviews CA $1,367 CA $1,765 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=10364193&PinnedHotelID=10364193&HadPinnedHotel=true®ionId=-1&adults=2) ![Lagoon & Sunset Rooftop Pool Villa | View from room](https://images.trvl-media.com/lodging/3000000/2400000/2393200/2393134/cfdd2d83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyan Tree Mayakoba Playa del Carmen - 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All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,347 reviews CA $1,221 CA $1,495 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/7102828e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 551 reviews CA $1,191 CA $1,445 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean Studio with Plunge Pool](https://images.trvl-media.com/lodging/71000000/70890000/70882500/70882476/658fb5be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 38 reviews CA $1,497 CA $2,097 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=70882476&PinnedHotelID=70882476&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 15 to 30 per person - 3 bars/lounges - 8 restaurants - A beach bar - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Café Maya - Ki beach Bar Korean BBQ - La Cantina - La Laguna - Tauro Steakhouse ### Things to do - 18-hole golf course - 2 outdoor pools - 24-hour gym - 4 outdoor tennis courts - Archery - Beach volleyball - Beach yoga - Children's club - Children's pool - Ecotours - Fitness classes - Free beach club - Free bicycle rentals - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Golf driving range - Hiking/biking trails - Kayaking - Pilates classes - Pro golf lessons - Pro golf shop - Racquetball/squash - Snorkeling - Water sports equipment - Windsurfing ### Family friendly - 2 outdoor pools - Baby bath - Children's club (surcharge) - Children's dinnerware - Children's pool - Grocery/convenience store - High chair - In-room babysitting (surcharge) - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Separate in-room dining area - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - Business center - Computer station ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On a private beach - Outdoor entertainment area - Outdoor furniture - Pool umbrellas - Terrace ### Full-service spa - 20 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways ### More - 11 buildings - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Children's slippers - Designer toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - 24-hour room service - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Free bottled water - Free minibar (limited items) - Full-sized refrigerator/freezer - Kitchen - Microwave - Oven - Paper towels - Restaurant dining guides - Separate dining area ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 31.76 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 38 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 15 to 30 per person - Pet fee: USD 31.76 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Property Registration Number 008-007-006586/2025 ### We should mention Pool access available from 7:00 AM to 7:00 PM Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fairmont Heritage Mayakoba Fairmont Heritage Place Mayakoba Resort Fairmont Heritage Place Mayakoba Playa del Carmen Fairmont Heritage Place Mayakoba Resort Playa del Carmen ## Frequently asked questions ### Does Fairmont Heritage Place Mayakoba have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM. ### How much does it cost to stay at Fairmont Heritage Place Mayakoba? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Fairmont Heritage Place Mayakoba on Nov 4, 2025 start from CA $2,441.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Fairmont-Heritage-Place-Mayakoba.h45645523.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Fairmont Heritage Place Mayakoba pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 31.76 per pet, per day. Service animals are exempt from fees. ### How much is parking at Fairmont Heritage Place Mayakoba? > Self parking is free at this property. ### What time is check-in at Fairmont Heritage Place Mayakoba? > Check-in start time: 4:00 PM; Check-in end time: midnight. ### What time is check-out at Fairmont Heritage Place Mayakoba? > Check-out is at noon. ### Are there all-inclusive benefits at Fairmont Heritage Place Mayakoba? > Some rate plans available at this property are all-inclusive. ### Where is Fairmont Heritage Place Mayakoba located? > Nestled on the beach, this Playa del Carmen resort is within 6 mi (10 km) of Tres Rios Ecopark, Maroma Beach, and Playa del Carmen Main Beach. Mamitas Beach and Quinta Avenida are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Fairmont Heritage Place Mayakoba Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 9.6 Staff & service ### 9.8 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 17 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Chirag Jul 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a strong recommend. Note that there is a $100/day resort fee that isnt transparent upfront. But this place is a really strong recommend. I would go back in a heartbeat ##### Chirag Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Anjalee Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back. ##### Anjalee Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### LEIDY Aug 27, 2025 Liked: Cleanliness, property conditions & facilities s ##### LEIDY Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Jason Aug 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful! ##### Jason Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Natalie May 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube) ##### Natalie Stayed 7 nights in May 2022 ### 10/10 Excellent #### Christopher Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. Only issue was not having enough golf carts to transport guests. ##### Christopher Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Eric Jul 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property and spacious villas. We can’t wait to go back. ##### Eric Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Nathalie Jul 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely fantastic property. Loved the many dining options. The beach pool was gorgeous. The sheer amount of pools made it difficult to swim in all of them during our stay. The room service and in room dining were amazing. The outstanding butler service and our Villa made our stay so comfortable and easy. Two tiny things that could use some improvement: 1. Very little to do for kids under 5. No toy or book store and the kids club is limited for those ages too. 2. The service in the restaurant by the beach was incredibly slow. Including drink service by the pool. Also the big pool by La Laguna was often not tended to and trash or towels laid around for hours in the late afternoon. Otherwise we loved our stay and would come again and would recommend it to friends and families with no hesitation. ##### Nathalie Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Yasmeen Apr 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation ##### Yasmeen Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Carrie Feb 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa ##### Carrie Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### John Aug 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return ##### John Stayed 6 nights in Feb 2022 ### 8/10 Good #### Juan Manuel Apr 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Precios elevados para el servicio otorgado Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio ##### Juan Manuel Stayed 5 nights in Mar 2021 ### 10/10 Excellent #### Ali Jun 16, 2025 ##### Ali Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Carlos R Oct 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carlos R Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Ardie Aug 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Ardie Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Monica Mar 17, 2024 ##### Monica Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Marvin Nov 12, 2023 ##### Marvin Stayed 4 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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