Title: Eurostars Hacienda Vista Real Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eurostars Hacienda Vista Real Hotel Lush gardens and ocean views create a paradise-like setting at this Playacar retreat, where refreshing poolside cocktails enhance the experience ## Photo gallery for Eurostars Hacienda Vista Real Hotel ![Front of property - Eurostars Hacienda Vista Real Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/5cefcbe7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, laptop workspace, soundproofing, free WiFi - Eurostars Hacienda Vista Real Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/55b623a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite - Eurostars Hacienda Vista Real Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/841219a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Eurostars Hacienda Vista Real Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/6eb795e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite - Eurostars Hacienda Vista Real Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/19785191.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Eurostars Hacienda Vista Real Hotel offers a vibrant escape with its inviting swim-up bar and outdoor pool. Travelers can relax on the peaceful garden terrace or take a short walk to explore nearby Playacar Beach—a combination that consistently earns positive guest reviews. ## Reviews 8.2 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Bar ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 31 of 31 rooms ### View all photos for Double Room Classic ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/250b92e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Classic - 247 sq ft - Sleeps 2 ### View all photos for Room Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/c5169224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 678 sq ft - Sleeps 2 ### View all photos for Suite ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/136bde7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 968 sq ft - Sleeps 2 ### View all photos for Triple Room Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/b7444ad2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior - 678 sq ft - Sleeps 3 ### View all photos for Quadruple Room Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/1315ac28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Superior - 678 sq ft - Sleeps 4 ### View all photos for Triple Room Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/c116e89a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior - 678 sq ft - Sleeps 3 ### View all photos for Quadruple Room Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/81b52c73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Superior - 678 sq ft - Sleeps 4 ### View all photos for Quadruple Room Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/c18320f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Superior - 968 sq ft - Sleeps 4 ### View all photos for Family Room -6 guests- Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/f6b82a74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -6 guests- Superior - 968 sq ft - Sleeps 6 ### View all photos for 2-Bedroom Apartment ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/4bc9e610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Apartment - 968 sq ft - Sleeps 5 ### View all photos for Family Room -6 guests- Superior ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/39111ad6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -6 guests- Superior - 968 sq ft - Sleeps 6 ### View all photos for Classic Double Room ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/c2e1f536.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Separate bedroom Private bathroom Eco-friendly toiletries Hair dryer - 248 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Double Room Premium with Terrace ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/11fbbbee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Terrace 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LED TV Private bathroom Eco-friendly toiletries Hair dryer - 678 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Royal Suite ![Suite](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/0133e863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LED TV 2 bedrooms Private bathroom Eco-friendly toiletries - 969 sq ft - 2 bedrooms - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room (3 Adults) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 Adults) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Separate bedroom Private bathroom Eco-friendly toiletries Hair dryer - 678 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Family Room (3 Adults and 1 child) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 Adults and 1 child) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Private bathroom Eco-friendly toiletries Hair dryer Eco-friendly cleaning supplies - 678 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Family Room (2 Adults and 1 child) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults and 1 child) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Private bathroom Eco-friendly toiletries Hair dryer Eco-friendly cleaning supplies - 678 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Family Room (2 Adults and 2 children) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults and 2 children) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Separate bedroom Private bathroom Eco-friendly toiletries Hair dryer - 678 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Communicating Double Rooms 4 adults ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 4 adults ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV 2 bedrooms Private bathroom Eco-friendly toiletries Hair dryer - 969 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds and 1 Queen Bed ### View all photos for Communicating Double Rooms 4 adults + 2 child ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 4 adults + 2 child ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV 2 bedrooms Private bathroom Eco-friendly toiletries Hair dryer - 969 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Queen Bed ### View all photos for Communicating Double Rooms 5 adults ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 5 adults ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV 2 bedrooms Private bathroom Eco-friendly toiletries Hair dryer - 969 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 Queen Bed ### View all photos for Communicating Double Rooms 5 adults + 1 child ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 5 adults + 1 child ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV 2 bedrooms Private bathroom Eco-friendly toiletries Hair dryer - 969 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Queen Bed ### View all photos for Communicating Double Rooms 4 adults + 1 child ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 4 adults + 1 child 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV 2 bedrooms Private bathroom Eco-friendly toiletries Hair dryer - 2 bedrooms - Sleeps 5 - 1 Queen Bed and 2 Double Beds ### View all photos for Communicating Double Rooms 3 adults + 2 child ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 3 adults + 2 child ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Private bathroom Eco-friendly toiletries Hair dryer Eco-friendly cleaning supplies - Sleeps 5 - 1 Queen Bed and 2 Double Beds ### View all photos for Communicating Double Rooms 3 adults + 3 child ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 3 adults + 3 child ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Private bathroom Eco-friendly toiletries Hair dryer Eco-friendly cleaning supplies - Sleeps 6 - 1 Queen Bed and 2 Double Beds ### View all photos for Communicating Double Rooms 2 adults + 3 child ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/bcb6e08d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Communicating Double Rooms 2 adults + 3 child ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Private bathroom Eco-friendly toiletries Hair dryer Eco-friendly cleaning supplies - Sleeps 5 - 1 Queen Bed and 2 Double Beds ### Classic Double Room Single Use ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hair dryer Eco-friendly toiletries Eco-friendly cleaning supplies In-room safe - Sleeps 1 - 1 Queen Bed ### Premium Double Room Single Use, Terrace ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hair dryer Eco-friendly toiletries Eco-friendly cleaning supplies In-room safe - Sleeps 1 - 2 Double Beds ### Royal Suite (Single Use) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Separate bedroom Hair dryer Eco-friendly toiletries Eco-friendly cleaning supplies - 1 bedroom - Sleeps 1 - 1 Queen Bed ### View all photos for Family Room (2 Adults) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/574a06e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hair dryer Eco-friendly toiletries Eco-friendly cleaning supplies In-room safe - Sleeps 2 - 2 Double Beds ### View all photos for Double Room, Multiple Beds (Communicating 2 Adults) ![In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/977400/977352/11fbbbee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Multiple Beds (Communicating 2 Adults) ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Hair dryer Eco-friendly toiletries Eco-friendly cleaning supplies In-room safe - Sleeps 2 - 2 Double Beds and 1 Queen Bed ## You may also like Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Eurostars-Hacienda-Vista-Real-Hotel.h977352.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Eurostars-Hacienda-Vista-Real-Hotel.h977352.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61687%2C-87.08540&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=quh2SnMicW4MTBvQU4BivV8iBSo=) Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Golf Club \- 8 min walk \- 0.7 km - Mayan Ruins of Playacar \- 11 min walk \- 1.0 km - Playacar Beach \- 13 min walk \- 1.1 km - Xaman Ha Aviary \- 16 min walk \- 1.4 km - Playa del Carmen Maritime Terminal \- 19 min walk \- 1.6 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Don Rafael - ‬5 min drive - ‪La brioche - ‬4 min walk - ‪Il Portico - ‬5 min drive - ‪Cancun Pool Bar - ‬6 min drive - ‪Bar La Habana - ‬5 min drive ## About this property ### Eurostars Hacienda Vista Real Hotel Hotel near Playacar Golf Club Near Playacar Beach and Playa del Carmen Maritime Terminal, Eurostars Hacienda Vista Real Hotel provides a swim-up bar, a terrace, and a garden. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Swimming pool along with a swim-up bar - Free self parking - A roundtrip airport shuttle (surcharge), an outdoor pool, and tour/ticket assistance - A living plant wall, luggage storage, and concierge services Room features All 77 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Eco-friendly toiletries, tubs or showers, and hair dryers - Eco-friendly cleaning products, daily housekeeping, and phones ## Similar properties ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,006 reviews CA $89 CA $111 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/83000000/82970000/82962500/82962433/5bbba1a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phantom Suites Zazil-ha - Pool - Free WiFi - Breakfast available - Microwave 9.2 Wonderful 65 reviews CA $197 CA $242 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=82962433&PinnedHotelID=82962433&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - A swim-up bar ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 steps to reach entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 2 buildings - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2004 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Living plant wall - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - LED TV ### Food and drink - Room service ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.83 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 7 AM to 5:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Eurostars Hacienda Eurostars Hacienda Vista Real Eurostars Hacienda Vista Real Hotel Eurostars Hacienda Vista Real Hotel Playa del Carmen Eurostars Hacienda Vista Real Playa del Carmen Eurostars Vista Real Hacienda Vista Real Hacienda Vista Real Hotel Hotel Eurostars Hacienda Vista Real Hotel Hacienda Vista Real ## Frequently asked questions ### Does Eurostars Hacienda Vista Real Hotel have a pool? ### How much does it cost to stay at Eurostars Hacienda Vista Real Hotel? ### Is Eurostars Hacienda Vista Real Hotel pet-friendly? ### How much is parking? ### What time is check-in at Eurostars Hacienda Vista Real Hotel? ### What time is check-out at Eurostars Hacienda Vista Real Hotel? ### Does Eurostars Hacienda Vista Real Hotel provide a shuttle to the airport? ### Where is Eurostars Hacienda Vista Real Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Eurostars Hacienda Vista Real Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 273 8 - Good 270 6 - Okay 109 4 - Poor 38 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Piyush Nov 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From check in to food, to housekeeping. The staff was amazing! ![](https://a.travel-assets.com/ugc/hotel-reviews/f03c2021-c2db-447e-98d7-1e7e6158ca50-1763566431642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d5e9aa53-4dd6-4fa4-b781-ac9a2fc0f0fc-1763566431733.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Piyush Stayed 6 nights in Nov 2025 ### 8/10 Good #### Jorge Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good facilities at a quiet and convenient location. ##### Jorge Stayed 5 nights in Jun 2025 ### 8/10 Good #### Susan Mar 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cool hotel, very quiet, great location ##### Susan Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Evelia Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I love everything about this hotel. It is peaceful, clean, and the staff are very helpful. I would definitely recommend it to those who want a quiet stay, away from all the noise. ##### Evelia Stayed 7 nights in May 2025 ### 8/10 Good #### Daniel John Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is beautiful. The room we had was lovely. The breakfast was delicious. The parking lot was not paved and dusty. There wasn’t a fitness center. I believe they were renovating the hotel and I do see a lot of potential. I would go back. ##### Daniel John Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Yang Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is quiet and tidy, and the staff are enthusiastic. The breakfast is generally acceptable, though the taste is a bit salty. Transportation is not very convenient, requiring a taxi to get around. The rooms are spacious and clean. ##### Yang Stayed 4 nights in Jun 2025 ### 8/10 Good #### Yug Apr 19, 2025 It's a good option for a affordable hotel stay. Nothing fancy or welcoming though. But had good, decent rooms with good bathroom. Included breakfast is good & the pool area as well. Overall, not too bad for an affordable option. ##### Yug Stayed 3 nights in Apr 2025 ### 8/10 Good #### YVONA Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quite location ##### YVONA Stayed 8 nights in Feb 2024 ### 8/10 Good #### Angel Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 9/10 stay, super closed to parks and centro. Breakfast every morning. ##### Angel Stayed 5 nights in Nov 2024 ### 8/10 Good #### Theri Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really nice place. Didn’t have some of the amenities we were counting on such as laundry and room service, but had laundry place and a few restaurants near by. Staff was super nice and helpful. I was in a gated area so felt really safe. The breakfast was great! Beach was a close walk and they had beach towels. ##### Theri Stayed 10 nights in Dec 2024 ### 8/10 Good #### Steven Apr 10, 2025 Liked: Cleanliness, staff & service Disliked: Amenities There is much that is very good about Eurostars Hacienda Vista Real Hotel but it isn't for everyone. My wife and I enjoyed it thoroughly but we enjoyed it most because it was safe and quite and beautiful. AND because the staff were so friendly and helpful. They have done a lot of work to upgrade the facility but it still requires work that appears to be ongoing. ##### Steven Stayed 21 nights in Mar 2025 ### 10/10 Excellent #### Sasha Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our room. The pool was nice. The swim up bar was not being used but we wouldn't have generally used this anyway. Breakfast was always good, the staff always friendly. Only thing was the walk to 5th Avenue, doable but took a good 20-25 minutes. They do offer free parking though and have bikes to rent. ##### Sasha Stayed 9 nights in Feb 2025 ### 6/10 Okay #### Karen Oct 30, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Excellent breakfast Parking lot with out illumination at all, no pavement and very bad condition to park and access with the luggage The beds extremely small I saw cat’s excrement in the stairs ##### Karen Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Janine Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very safe, rooms are nice, walkable to the beach and to local eatery and Oxxo. Staff were friendly and helpful ##### Janine Stayed 4 nights in Mar 2025 ### 8/10 Good #### Carlos Aug 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great option far from the crowds. ##### Carlos Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Jeison Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet place Perfect for us ##### Jeison Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Jose May 29, 2025 Liked: Cleanliness, property conditions & facilities The room we booked was small, so we asked for an upgrade and for little money we got an amazing room! Employees were very nice and we had a very nice time. Only thing is that you need a car. It is in a residencial area and there is nothing around ##### Jose Stayed 2 nights in May 2025 ### 10/10 Excellent #### Raul Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I’ll go back again! ##### Raul Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Alberto Aug 9, 2025 Liked: Cleanliness, property conditions & facilities The shower head was not in the right place and there was no curtain so the water comes out of the shower area ##### Alberto Stayed 12 nights in Jul 2025 ### 10/10 Excellent #### Craig Apr 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Charming ##### Craig Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Ahlicia Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities AWESOME ##### Ahlicia Stayed 5 nights in Mar 2024 ### 6/10 Okay #### Daniel Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Like: friendly staff. Nice place. Don't like: Hard to find, there are not a sign to indicate where is the hotel and for a foreign it s not evident. The food was too simple and taked a lot of time. The bathroom doesn't have air extractor, the shower splash out alll the place. ##### Daniel ### 10/10 Excellent #### Fabian Dec 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal muy amable. Instalaciones limpias y muy silencioso para descansar. Si lo que quieres es tener playa cerca hay que considerar que posiblemente no sea la opción más cercana ##### Fabian Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### DR. MIGUEL ANGEL Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy tranquilo, limpio, ordenado, desayuno, bueno la habitación muy cómoda para cinco personas con dos recámaras, perfecto estacionamiento que es de terracería, pero es un detalle ##### DR. MIGUEL ANGEL Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Maria Ibet Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Muy cómodo, instalaciones optimas, camas muy cómodas, muy buena opción si te vas a mover en los alrededores como cenotes o parques, muy tranquilo, silencioso, ideal para descansar. ##### Maria Ibet Stayed 7 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Blue Diamond Luxury Boutique - 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