Title: Encanto Corto Maltes Ocean Front Luxury Vacation Condos - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1832889&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Encanto Corto Maltes Ocean Front Luxury Vacation Condos Luxury condo resort on the beach, with outdoor pool ## Photo gallery for Encanto Corto Maltes Ocean Front Luxury Vacation Condos ![Beach/ocean view - Encanto Corto Maltes Ocean Front Luxury Vacation Condos (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1840000/1832900/1832889/e2ddc8cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Full-size fridge, microwave, stovetop, dishwasher - Encanto Corto Maltes Ocean Front Luxury Vacation Condos (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1840000/1832900/1832889/92719921.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV, DVD player, MP3 dock - Encanto Corto Maltes Ocean Front Luxury Vacation Condos (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1840000/1832900/1832889/1947c552.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite, 2 Bedrooms | Living room - Encanto Corto Maltes Ocean Front Luxury Vacation Condos (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1840000/1832900/1832889/c7577ffa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Encanto Corto Maltes Ocean Front Luxury Vacation Condos (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1840000/1832900/1832889/e1bd1292.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Encanto Corto Maltes Ocean Front Luxury Vacation Condos offers a family-friendly retreat with an ocean-view rooftop terrace and outdoor pool. The beachfront property features windsurfing, spa treatments, an on-site restaurant, and public area WiFi. ## Reviews 7.8 Good ## Popular amenities - Pool - Kitchen - Washer - Dryer - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 18 - Dec. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1832889&PinnedHotelID=1832889&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Premium Suite, 2 Bedrooms ![Premium Suite, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/2000000/1840000/1832900/1832889/c7577ffa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 2 Bedrooms - Sleeps 4 ### View all photos for Condo, 2 Bedrooms, Ocean View ![Condo, 2 Bedrooms, Ocean View](https://images.trvl-media.com/lodging/2000000/1840000/1832900/1832889/a3f21c9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Condo, 2 Bedrooms, Ocean View ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 1453 sq ft - Ocean view - Sleeps 4 ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 403 reviews CA $903 CA $1,241 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2801b28b-264d-47a6-b06b-b45f5a4385b0&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet friendly - Free WiFi 8.6 Excellent 695 reviews CA $160 CA $201 total includes taxes & fees Dec 23 - 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A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 113 reviews CA $586 CA $732 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2801b28b-264d-47a6-b06b-b45f5a4385b0&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 938 reviews CA $1,869 CA $1,869 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2801b28b-264d-47a6-b06b-b45f5a4385b0&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/580700/580668/639b72ac_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Playacar - 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All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 1,005 reviews CA $267 CA $327 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Yucatan-All-Inclusive.h528309.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2801b28b-264d-47a6-b06b-b45f5a4385b0&top_cur=CAD) Ad ![4 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/490000/487100/487012/69dc6849_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Palace Mexico - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.0 Wonderful 1,004 reviews CA $750 CA $911 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information?chkin=2026-1-1&chkout=2026-1-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2801b28b-264d-47a6-b06b-b45f5a4385b0&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,872 reviews CA $396 CA $483 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2801b28b-264d-47a6-b06b-b45f5a4385b0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Encanto-Corto-Maltes-Ocean-Front-Luxury-Vacation-Condos.h1832889.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Encanto-Corto-Maltes-Ocean-Front-Luxury-Vacation-Condos.h1832889.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62617%2C-87.07134&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=07oXNpE4KqZ2GXQa-NN-wmwrMZA=) Calle 10 y Zona Federal Maritima, Colonia Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 2 min walk \- 0.2 km - Playa del Carmen Main Beach \- 2 min walk \- 0.2 km - Quinta Alegría Shopping Mall \- 5 min walk \- 0.5 km - Central Square \- 6 min walk \- 0.6 km - Mamitas Beach \- 6 min walk \- 0.6 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Zenzi Beach Club - ‬1 min walk - ‪Fah Restaurant Bar - ‬2 min walk - ‪Mi Jardin Secreto - ‬2 min walk - ‪Sala De Despecho - ‬2 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Encanto Corto Maltes Ocean Front Luxury Vacation Condos Luxury condo resort on the beach, with outdoor pool At Encanto Corto Maltes Ocean Front Luxury Vacation Condos, relax by an outdoor pool or hit the beach where you can enjoy windsurfing. Each condo provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a sofa bed, while an LCD TV with cable channels and a DVD player provide a bit of entertainment. Encanto Corto Maltes Ocean Front Luxury Vacation Condos offers 15 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature down comforters. Accommodations at this 5-star condominium resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. LCD televisions come with cable channels and DVD players. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Recreational amenities at the condo resort include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body treatments. ## Similar properties ![Beach massages, massages](https://images.trvl-media.com/lodging/21000000/20370000/20369400/20369326/52f35f82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condo El Faro Coral By Playa Paradise Downtown Playa del Carmen - Ocean view - Pool - Kitchen - Parking included 9.2 Wonderful 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=20369326&PinnedHotelID=20369326&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/80000000/79960000/79955600/79955591/641fe4bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### sea view, beautiful apartment304 Downtown Playa del Carmen [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=79955591&PinnedHotelID=79955591&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/68000000/67450000/67446500/67446456/a017dcd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corto Maltes 102 Downtown Playa del Carmen - Kitchen - Parking included - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=67446456&PinnedHotelID=67446456&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/35000000/34880000/34871600/34871540/1ad069a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corto Maltes 201 Downtown Playa del Carmen - Kitchen - Dryer - Parking included - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=34871540&PinnedHotelID=34871540&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/3000000/2510000/2504300/2504268/dba1ac25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Encanto El Faro Luxury Ocean Front Condo-Hotel Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Restaurant 8.6 Excellent 127 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=2504268&PinnedHotelID=2504268&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Apartment, 2 Bedrooms, Pool View, Poolside | Balcony](https://images.trvl-media.com/lodging/21000000/20240000/20235600/20235549/41492d14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mamitas Village 202-B by Vimex Downtown Playa del Carmen - Pool - Kitchen - Washer - Dryer 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=20235549&PinnedHotelID=20235549&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/64000000/63120000/63116800/63116767/2f183a0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Faro 204: Nice apartment with ocean view, steps away from 5th Av. Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=63116767&PinnedHotelID=63116767&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107190000/107186300/107186243/72a90034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront Ocean View Penthouse Surf 408 Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=107186243&PinnedHotelID=107186243&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/119000000/118720000/118718700/118718611/da9d8cfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Large 2 bdr 2 bath Apt - Prime Location Downtown Playa del Carmen - Kitchen - Washer - Dryer - Air conditioning CA $651 CA $815 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=118718611&PinnedHotelID=118718611&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/119000000/118720000/118718600/118718586/bc3e6f9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 bdr large apartment - No car needed Downtown Playa del Carmen - Kitchen - Washer - Dryer - Air conditioning CA $310 CA $425 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=118718586&PinnedHotelID=118718586&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On the beach ### Pool/Spa - Body treatments - In-room massages - Outdoor pool - Pool umbrellas - Spa treatment rooms ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) at scheduled times - Limo/town car service - Car rental - Free self parking on site - Limited onsite self parking ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Stovetop ### Dining - Breakfast available for a fee - A bar/lounge - A restaurant - Room service (limited hours) ### Bedrooms - Down comforter - Pillowtop mattress - Rollaway/extra bed - Sofa bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - DVD player - LCD TV with cable channels - MP3 dock ### Outdoor areas - Balcony - Barbecue grill - Rooftop terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities - Washer/dryer ### Climate control - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Daily housekeeping - Free bottled water - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance - Wedding services ### Location highlights - In a historical district - In an entertainment district - In the city center - Near the airport ### Things to do - Windsurfing - Bicycle rentals nearby - Ecotours nearby - Golf lessons nearby - Parasailing nearby - Scooter/moped rentals nearby - Scuba diving nearby - Skydiving nearby - Snorkeling nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 15 units - 3 floors - Access via exterior corridors - Built in 2007 - Individual decor - Individual furnishings ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available Cribs (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 6000 per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as Encanto Corto Maltes Ocean Front Luxury Vacation Condos ## Frequently asked questions ### Does Encanto Corto Maltes Ocean Front Luxury Vacation Condos have a pool? ### Is Encanto Corto Maltes Ocean Front Luxury Vacation Condos pet-friendly? ### How much is parking? ### What time is check-in at Encanto Corto Maltes Ocean Front Luxury Vacation Condos? ### What time is check-out at Encanto Corto Maltes Ocean Front Luxury Vacation Condos? ### Does Encanto Corto Maltes Ocean Front Luxury Vacation Condos provide a shuttle to the airport? ### Where is Encanto Corto Maltes Ocean Front Luxury Vacation Condos located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Encanto Corto Maltes Ocean Front Luxury Vacation Condos Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 4 8 - Good 3 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ## Reviews ### 6/10 Okay #### KB, Wisconsin Jul 18, 2013 Liked: Cleanliness Disliked: Property conditions & facilities #### Good location, but.... We stayed at Corto Maltes for a week, starting 7/8/13, room 204\. The place has "good bones" but needs some upkeep to be really top-notch. A new coat of paint would be a start. This is a condo that is rented out by the owners and managed by the staff at El Faro - those folks were pleasant but did not solve some of the issues that needed attention. The electronic equipment wasn't functioning (tv in the master bedroom didn't work, tv in the living room was semi- functional, stereo was balky) but El Faro staff couldn't help. We had to sign for an elaborate inventory list of items included in the condo, but many items were missing. Housekeeping services were reliable, but didn't include washing dishes. There was a dishwasher, but no Cascade or similar product. It would have been nice to know this ahead - we just had a few glasses and coffee cups- no big cleanup job, but had to buy product to wash the few things we used. No paper can be flushed in the bathroom. Would have liked to know this ahead, as this is not the case in other hotels and resorts in the area. The bed was very firm and had a plastic layer that made for a very hot, damp night's sleep. Bar with loud music - right below our patio and room. This was enjoyable most of the time. Wi-Fi was only available intermittently, on the balcony. Washer, but no dryer. ##### KB ### 6/10 Okay #### Verified traveller Jul 6, 2013 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Location was good, the room was ok. No phones in No phones in the rooms. The front desk loop me into a time share meeting for 2 hours! That was really low of them. I did not go on a vacation tried to be looped into a time share condo. I would not recommend this "hotel" because its not. Needs a Jacuzzi The food was awful but the staff was very nice overall. ##### Verified traveller ### 4/10 Poor #### halle May 12, 2013 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Perfect location but poor management The Condos and El Faro Residences are both under the same management and situated in the neighboring buildings. Our initial booking was made to the Condos but we spent there only first 2 nights (room 302) and then moved to El Faro (room 103) for the next 7 nights. Upon arrival to the Condos we discovered that not all was as described. The room has NO internet access at all (while it is stated as amenity) as it "too far from wi-fi spot". That was the main problem for us as we planned to finish some work and needed a connection. After several complaints on the internet unavailability and 1 hour of promises to repair it we were finally told that they couldn't do anything with it. After mentioning that internet access is promised in the contract we were told that it's promised but not specified that you get it in the room so we can use it at the reception. They added that they followed the contract and couldn't do anything for us as they are fully booked and can't move us to any other room. We were literally shocked by that. We looked at the Expedia and it showed that they did had some rooms for our dates. After stating that and several more problems that we discovered (the ceiling fans didn't work, the safe didn't work, the ice dispenser didn't work etc.) and telling them that we were going to write an official complaint, they made several phone calls (probably to the responsible manager) and finally were able to find a free room in El Faro with working internet access. ##### halle ### 10/10 Excellent #### cbg, erie, pa Apr 29, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort nice location .. by the ocean. ##### cbg ### 8/10 Good #### retired duco, California, USA Apr 16, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### first time playa my only complaint a bit to loud at night even with the door closed. great location first time in playa will be back in 9 mounts ##### retired duco ### 8/10 Good #### Jac C, Corto Maltes Apr 5, 2013 Liked: Cleanliness, staff & service, property conditions & facilities #### in town and on the beach Loved Playa, 5th street restaurants/etc. and our beach. Only problem was it was NOISY, one block from all-night dance clubs with blasting music till 6am then trucks unloading scuba tanks starting at 7am. Beautiful beach, but very loud. Next time we'll stay a few blocks further down the beach from the club area. ##### Jac C ### 8/10 Good #### R Dec 3, 2012 Liked: Cleanliness, property conditions & facilities, room comfort #### beautiful condo on the beach the 2BR, 2 bath unit is beautiful, contemporary, very spacious (over 1400 sq feet) and the price was great. terrific value if you can fend for yourself a little. For example, there's no phone capabilities to call the front desk. there was no wi-fi in the unit, but i hooked up by going on the balcony and tapping into the bar's wi-fi. The beach is beautiful and there is a nice pool next door. the facility has a bar/restauarant is on the beach and the staff was very helpful, as I've found to by typical in Mexico. Great drink selection and decent food. They had live music every night and the band played a nice mix of rock, pop and some Mexican songs. Location is close to 5th Ave and there is a great nightlife scene nearby. For a family or somone who really wants peaceful nights, could be an issue, but I didn't find any noise in the room with the doors shut. Gym is 3 blocks away and costs $8 US, well worth it! Beware, the free breakfast deal showing on the website is not honored by the hotel. Otherwise a great deal and I would stay there again even without the breakfast. ##### R ### 10/10 Excellent #### Maria, Mexico Nov 30, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel to experience Playa del Carmen. Really nice hotel, it has a great location, right on the beach and within walking distance from the heart of Playa del Carmen but without all the noise of night parties. You have a full kitchen which is great when travelling with kids as you can arrange for snaks without having to go to a restaurant. Units are clean and very well equipped. Been in Playa del Carmen several times this has been the best choice of hotel experience this wonderful place and having a nice relaxing vacation. Great for families. ##### Maria ### 6/10 Okay #### Verified traveller Nov 27, 2012 #### Great location but noisy @ night. We reserved a 2 bdrm but got "upgraded" to a 1 bdrm oceanfront corner unit, #307\. the unit itself was ok although sparsely equipped compared to our later stay at The Royal Palms but convenient to 5th, and partially obstructed ocean view. Only real complaint was noise from club downstairs late into the night and then early morning noise from unloading dive tanks directly below. Would suggest an interior pool view might be quieter. ##### Verified traveller ### 6/10 Okay #### Verified traveller May 7, 2011 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Corto Maltes ホテル自体は悪くないです。ただ清掃は2日に1回、しかも忘れたとかメイドがいないとか言って3日間清掃なし、さらに清掃後はバスタオル忘れてたり・・・値段を考えると少しサービスが伴ってませんね。でも、ベルボーイはすごいいい子です。きちんと謝罪してくれて、いやな気持ちをもちませんでした。 ##### Verified traveller ### 10/10 Excellent #### Verified traveller Nov 16, 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### Verified traveller Nov 10, 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller