Title: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1797391&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Travelers find tranquility lounging by one of the 14 pools or letting their cares drift away on Paradise Beach with a refreshing cocktail in hand ## Photo gallery for El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only ![Front of property - El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/7378b697.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/8afd4a17-3ce2-4384-847f-c7e7fd7c3a6c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant - El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/aa78919f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy - El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/00543b02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/ba42e7a6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Dorado Casitas Royale offers luxury and serenity. Enjoy body treatments or cocktails at the beach bar with views of Paradise Beach. The property features 14 pools for relaxation and high-speed WiFi throughout. ## Reviews 8.6 Excellent ## Popular amenities - On private beach - Free airport shuttle - Parking included ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for CASITA SUITE - MORE INCLUSIVE ![CASITA SUITE - MORE INCLUSIVE](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/718b955c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CASITA SUITE - MORE INCLUSIVE 8.4 Very good 5 reviews ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Separate bedroom Blackout drapes/curtains Jetted bathtub Shower/tub combination - 708 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Beach view ### View all photos for BEACHFRONT CASITA SUITE ![1 bedroom, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/cb11f084.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### BEACHFRONT CASITA SUITE 10.0 Exceptional 2 reviews ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Separate bedroom Blackout drapes/curtains Jetted bathtub Shower/tub combination - 708 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Ocean view ### View all photos for SWIM UP CASITA SUITE ![SWIM UP CASITA SUITE](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/f9b75f8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SWIM UP CASITA SUITE 7.4 Good 3 reviews ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Separate bedroom Blackout drapes/curtains Jetted bathtub Shower/tub combination - 667 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Beach view ### View all photos for PRIVATE POOL CASITA SUITE ![PRIVATE POOL CASITA SUITE](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/15d33959.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PRIVATE POOL CASITA SUITE 8.0 Very good 1 review ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Separate bedroom Blackout drapes/curtains Jetted bathtub Shower/tub combination - 836 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Beach view ### View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE ![HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/1a941ee3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE 10.0 Exceptional 1 review ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Separate bedroom Blackout drapes/curtains Jetted bathtub Shower/tub combination - 836 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Beach view ### View all photos for PRESIDENTIAL CASITA SUITE ![PRESIDENTIAL CASITA SUITE](https://images.trvl-media.com/lodging/2000000/1800000/1797400/1797391/6ee7b579.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PRESIDENTIAL CASITA SUITE ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Separate bedroom Blackout drapes/curtains Jetted bathtub Shower/tub combination - 1 bedroom - Sleeps 2 - 1 King Bed - Beach view ### CASITA SUITE - ALL INCLUSIVE ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Separate bedroom Blackout drapes/curtains Jetted bathtub Shower/tub combination - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-El-Dorado-Casitas-Royale.h1797391.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-El-Dorado-Casitas-Royale.h1797391.Hotel-Information) ## About the area Located in Playa del Carmen, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is on a private beach. Sanctuary of Hope and Time Capsule and Puerto Morelos Town Square are notable landmarks, and the area's natural beauty can be seen at Paradise Beach and Dr. Alfredo Barrera Marin Botanical Garden. Playa Paraiso Golf Course and Nicklaus Design Golf Course are two other places to visit that come recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.78983%2C-86.93438&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kjUZxWZgo-YekvuQ3FKzABVghvg=) Playa del Carmen, QROO ### What's nearby - ![Come this way :)](https://images.trvl-media.com/place/319626753171523276/7ad6fc8a-5f54-4022-a5d7-4c210d9c8511.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paradise Beach 21 min drive \- 6.0 km - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 28 min drive \- 10.9 km - Cirque du Soleil Boutique at Vidanta Riviera Maya 18 min drive \- 5.7 km - Playa Paraiso Golf Course 18 min drive \- 6.0 km - Nicklaus Design Golf Course 19 min drive \- 5.3 km ### Getting around - Cancun Intl. Airport (CUN) 31 min drive ### Restaurants - El Mar Y Tierra 8 min drive - Don Miquel 11 min drive - La Hacienda 9 min drive - El Cocotal 3 min walk - Guacamaya Bar 9 min walk ## About this property ### El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Luxury all-inclusive hotel near Playa Paraiso Golf Course Located close to Nicklaus Design Golf Course and Paradise Beach, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only provides a free roundtrip airport shuttle, 2 beach bars, and 3 poolside bars. Treat yourself to aromatherapy, thalassotherapy, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the health club, as well as activities like volleyball. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and a coffee shop/cafe. Other perks at this hotel include: - 14 outdoor pools - Free self parking and valet parking - Smoke-free premises, a 24-hour front desk, and a dock - Guest reviews give top marks for the helpful staff Room features All 203 rooms include comforts such as private indoor hot tubs and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars. Extra conveniences in all rooms include: - Jetted tubs, hair dryers, and shampoo - 30-inch Smart TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All meals, snacks, and beverages included ### Activities and facilities/equipment All non-motorized water sports are included. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/916300/916205/fadc8bd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only Playa del Carmen - Pool - All-inclusive - Free airport shuttle - Parking included 8.6 Excellent 568 reviews CA $744 CA $905 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=916205&PinnedHotelID=916205&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/2000000/1860000/1854500/1854474/70d1a0fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - 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Pool - All-inclusive - Spa - Pet friendly 9.2 Wonderful 988 reviews CA $1,014 CA $1,231 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=68897679&PinnedHotelID=68897679&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1130000/1120500/1120449/f0b249fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Riviera Cancun - Adults Only All Inclusive Puerto Morelos - On private beach - Pool - Hot tub - All-inclusive 9.4 Exceptional 2,060 reviews CA $682 CA $831 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1120449&PinnedHotelID=1120449&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/1000000/340000/330400/330315/80887d81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only Kantenah - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 522 reviews CA $636 CA $770 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=330315&PinnedHotelID=330315&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1797391&PinnedHotelID=1797391&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1797391,916205,1854474,1789787,2802472) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour free roundtrip airport shuttle on request - Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site ### Food and drink - 2 bars/lounges - 2 beach bars - 3 poolside bars - 4 restaurants - A coffee shop/cafe ### Things to do - 14 outdoor pools - Full-service spa - Health club - Hot tub - Volleyball ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Housekeeping (daily) ### Outdoors - Dock - Garden - On a private beach - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Thalassotherapy ### Accessibility - No elevator - Tile flooring in public areas ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Hair dryer - Jetted bathtub - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch smart TV with cable channels ### Food and drink - Free stocked minibar ### More - Air conditioning - Desk - Laptop workspace - Mobile key entry - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 02451323 ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as El Dorado Casitas Royale Karisma El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen El Dorado Casitas Royale Karisma Playa del Carmen El Dorado Casitas Royale Karisma Gourmet All Inclusive El Dorado Casitas Royale by Karisma Gourmet All Inclusive El Dorado Casitas Royale by Karisma Gourmet All Inclusive El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel El Dorado Casitas Royale Karisma Gourmet All Inclusive El Dorado Casitas Royale Gourmet All Inclusive Karisma El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel El Dorado Casitas Royale by Karisma All Inclusive El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma El Dorado Casitas Royale by Karisma Gourmet All Inclusive El Dorado Casitas Royale by Karisma All Inclusive El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma El Dorado Casitas Royale by Karisma Gourmet All Inclusive El Dorado Casitas Royale by Karisma All Inclusive El Dorado Casitas Royale Gourmet All Inclusive by Karisma ## Frequently asked questions ### Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a pool? ### How much does it cost to stay at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only? ### Is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only pet-friendly? ### How much is parking? ### What time is check-in at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only? ### What time is check-out at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only? ### Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only provide a shuttle to the airport? ### Are there all-inclusive benefits at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only? ### Where is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 83 8 - Good 32 6 - Okay 5 4 - Poor 8 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Victoria Dec 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay, staff was so friendly, resort was very well maintained, food was delicious, room was beautiful and spacious, spa was incredible ##### Victoria Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Ariathna Abigail Dec 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing! Such a great get away with my husband! Will be going back soon! ##### Ariathna Abigail Stayed 4 nights in Dec 2025 ### 8/10 Good #### Veronica Dec 10, 2025 Liked: Cleanliness, staff & service It was great stay, staff very friendly and professional. I personally think the hotel can benefit from a remodel update overall. ##### Veronica Stayed 4 nights in Dec 2025 ### 8/10 Good #### Ilona Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean, staff was overall very friendly and helpful. Main reasons why we could not rate the resort higher was related to the inability to make restaurant reservations for the first few night with no option to take care of it in advance as well as inconsistencies with room supplies in regard to coffee and snacks. ##### Ilona Stayed 7 nights in Dec 2025 ### 8/10 Good #### Jordan Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The resort was beautiful. Food was great and staff were friendly. Time coordination was a little unorganized with certain activities like the spa and excursions, but I had a great experience. ##### Jordan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Eli May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were amazingly friendly ##### Eli Stayed 4 nights in May 2025 ### 2/10 Terrible #### David Dec 27, 2025 Liked: Cleanliness Disliked: Amenities Several issues. Unable to make reservations for dinner for all nights upon arrival.. When trying to make the reservation on the day of, the restaurants were all full until 9PM. But we just walked up to the restaurant we wanted and were taken right in. Safe in room was not functioning and was never replaced. TV in room did not work and was never fixed or replaced. Quality of food at Pecos Grill steak house was not good.. on all courses. We have stayed here many times over the past 25 years but this will likely be our last. Otherwise, love the location and the casitas.. This was more of a management failure. ##### David Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Rebecca Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and great food! ##### Rebecca Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### James Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place with very nice staff. ##### James Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Luis Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personnel, service and quiet. ##### Luis Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Ibrahim Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful 5 star resort with great variety of food ##### Ibrahim Stayed 7 nights in Dec 2024 ### 8/10 Good #### Eric Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful. ##### Eric Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Michael Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded! ##### Michael Stayed 4 nights in Mar 2025 ### 8/10 Good #### Kaley Jul 1, 2025 Liked: Cleanliness, amenities Great if you just want to stay on property, eat, drink, and stay by the pool. Not great for beach time or adventure. Beaches have big ugly concrete blocks not far out in the water. Beaches often are rock or have a big drop before sand. ##### Kaley Stayed 5 nights in Jun 2025 ### 4/10 Poor #### Anna Jun 28, 2025 Liked: Staff & service Disliked: Cleanliness Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful. ##### Anna Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Victoria Oct 27, 2024 Liked: Staff & service, property conditions & facilities Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back! ##### Victoria Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### makyla Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns. ##### makyla Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Dante Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort. ##### Dante Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Maria Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service by the employees was excellent ##### Maria Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Caleb Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice service ##### Caleb Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Matthew Oct 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back. ##### Matthew Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### PATRICIA Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderfully relaxing time. It was everything we hoped it would be. This was the first time in a long time we weren't ready to go home by the end of our stay. The staff was amazing. Especially our beach butler, Alberto. We are already planning our return next year! ##### PATRICIA Stayed 5 nights in Dec 2024 ### 8/10 Good #### Todd Feb 18, 2024 Liked: Cleanliness, amenities, property conditions & facilities Quiet and relaxing. ##### Todd Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Caitlin Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall we had a great stay. There were a few things that could be improved. Our room was not cleaned daily and on our first day the toilet was clogged which took 3hrs for resolution. The staff is incredible and our casita bartender, Benjamin, was great. The food was great with the exception of D’italia Villas. We had a nice stay with great weather. ##### Caitlin Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Brian Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful. ##### Brian Stayed 4 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Dreams Tulum Resort & Spa - 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