Title: El Cielo by Casago - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19229901&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # El Cielo by Casago Apartment with free parking, near El Camaleón Mayakoba Golf Course ## Photo gallery for El Cielo by Casago ![Outdoor pool, pool umbrellas, sun loungers - El Cielo by Casago (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/776dffee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Apartment | Living area - El Cielo by Casago (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/33505b1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment | Living area - El Cielo by Casago (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/94da8696.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment | Private kitchen - El Cielo by Casago (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/02d1ef13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - El Cielo by Casago (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/7bf30500.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Located close to El Camaleón Mayakoba Golf Course, El Cielo by Casago provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym. ## Reviews 10 Exceptional ### Entire apartment 3 bathroomsSleeps 41300 sq ft ## Popular amenities - Pool - Kitchen - Dryer - Parking included - Free WiFi - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### El Cielo by Casago Apartment with free parking, near El Camaleón Mayakoba Golf Course An outdoor pool, a fitness center, and dry cleaning are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. The apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Guests can appreciate conveniences like 3 bathrooms and a dryer, and other amenities include free WiFi and a balcony. Limited housekeeping is available. This apartment offers 4 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen apartment provides complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis. Recreational amenities at the apartment include an outdoor pool and a fitness center. ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Street parking available - Free self parking on site - Limited onsite self parking ### Kitchen - Coffee/tea maker - Dishwasher - Full-sized refrigerator/freezer - Microwave - Toaster - Water dispenser ### Bedrooms - Bedsheets provided ### Bathroom - 3 private bathrooms - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - 24-inch flat-screen TV with cable channels ### Outdoor areas - Balcony/patio - Barbecue grill - Garden - Outdoor furniture - Terrace ### Laundry - Dry cleaning/laundry service - Dryer - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan - Heating ### Pets - No pets or service animals ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board - Limited housekeeping - Safe - Tour and ticket assistance ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system ### General - 4 units - Garden - Individual decor - Individual furnishings - Soundproofing - Water dispenser ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/34000000/33550000/33545800/33545785/3d98bcec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming Mexican Style Condo with a fantastic location Downtown Playa del Carmen - Pool - Kitchen - Washer - Dryer 9.4 Exceptional 41 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=33545785&PinnedHotelID=33545785&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/28000000/27500000/27490300/27490249/cc2ed289.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mamitas Village by Casago Downtown Playa del Carmen - Pool - Kitchen - Dryer - Parking included 8.0 Very good 1 review CA $175 CA $298 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=27490249&PinnedHotelID=27490249&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/101000000/100110000/100108800/100108789/b407cb11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury 2 Bedroom Condo at Haab Downtown Playa del Carmen - Pool - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=100108789&PinnedHotelID=100108789&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101760000/101752800/101752778/f2436c07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANAH - Central Condo - 2 Bedrooms Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=101752778&PinnedHotelID=101752778&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/89000000/88510000/88502900/88502818/462244f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming condo with rooftop pool, scenic balcony, & kitchenette Downtown Playa del Carmen - Pool - Kitchen - Air conditioning - Outdoor Space 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=88502818&PinnedHotelID=88502818&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16450000/16440600/16440593/33fdf822.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Palmas Condominio Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning 9.2 Wonderful 61 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=16440593&PinnedHotelID=16440593&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/71000000/70330000/70329300/70329255/97cc392b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lunada Apartamentos Playa del Carmen Gonzalo Guerrero - Pool - Kitchen - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=70329255&PinnedHotelID=70329255&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/115000000/114360000/114353500/114353486/2352b076.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Mar Playa Del Carmen Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free WiFi 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=114353486&PinnedHotelID=114353486&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/106000000/105860000/105853200/105853102/5f857e9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magia Apartments, Resort-Style, Prime location with Ocean Views! Downtown Playa del Carmen - Pool - Parking included - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=105853102&PinnedHotelID=105853102&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/76000000/75790000/75781400/75781385/a29c1d72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stylish Condo | Oceanview Pool | Gym | Near Beach Zazil-ha - Pool - Kitchen - Washer - Dryer 8.0 Very good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=75781385&PinnedHotelID=75781385&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 11 PM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Smoking Smoking is not permitted ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 200 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention No pets and no service animals are allowed at this property ### Property is also known as El Cielo Seaside Apartment Playa del Carmen El Cielo Seaside Apartment El Cielo Seaside Playa del Carmen El Cielo Seaside El Cielo by Casago Apartment El Cielo by Casago Playa del Carmen El Cielo by Casago Apartment Playa del Carmen ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67919%2C-87.04021&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t5ynv21nzjBRf-ukhLexcEnT4Oo=) Retorno Serena Lote 8 Mza. 17, Edificio Punta Allen, Depto. 301 A, Playa del Carmen, QROO, 77710 #### What's nearby - El Camaleón Mayakoba Golf Course \- 4 min drive \- 1.8 km - Gran Coyote Golf \- 4 min drive \- 2.5 km - Playa del Carmen Main Beach \- 12 min drive \- 8.5 km - Maroma Beach \- 25 min drive \- 12.0 km - Xcaret Eco Theme Park \- 25 min drive \- 18.0 km #### Getting around - Cancun Intl. Airport (CUN) - 45 min drive #### Restaurants - ‪Amaranto - ‬8 min drive - ‪Piano Bar - ‬8 min drive - ‪Mike’s Coffee - ‬8 min drive - ‪El Beso Pool Bar - ‬7 min drive - ‪Restaurante Hacienda - ‬6 min drive ## Frequently asked questions ### Does El Cielo by Casago have a pool? ### Is El Cielo by Casago pet-friendly? ### How much is parking? ### What time is check-in at El Cielo by Casago? ### What time is check-out at El Cielo by Casago? ### Where is El Cielo by Casago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Cielo by Casago Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10 Cleanliness ## Reviews ### 10/10 Excellent #### Eric Dec 28, 2024 Liked: Cleanliness, room comfort, communication #### Great place Wow what a beautiful place and pool. ##### Eric Stayed 3 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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