Title: Aura Studios - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Aura Studios Apartment with a rooftop terrace, near Playa del Carmen Main Beach ## Photo gallery for Aura Studios ![Exterior - Aura Studios (Playa del Carmen)](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/c4e4c198.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Aura Studios (Playa del Carmen)](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/7370966e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Single Room, 1 Single Bed | Private kitchen - Aura Studios (Playa del Carmen)](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/2f36f5ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Single Room, 1 Single Bed - Aura Studios (Playa del Carmen)](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/ecdc672f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Aura Studios (Playa del Carmen)](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/ca35fa19.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Aura Studios provides a rooftop terrace, a garden, and more. Guests can connect to free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Free WiFi - Air conditioning - Outdoor Space ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=78657233&PinnedHotelID=78657233&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Basic Single Room, 1 Twin Bed ![Terrace/patio](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/7370966e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, 1 Twin Bed ### Highlights Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Coffee/tea maker Griddle Located on the ground floor - 323 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for City Double Room, 1 Bedroom ![Terrace/patio](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/7370966e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room, 1 Bedroom ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan Private bathroom Coffee/tea maker Griddle - 538 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Loft ![Deluxe Loft | Bathroom](https://images.trvl-media.com/lodging/79000000/78660000/78657300/78657233/6b60388c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Loft ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Ceiling fan - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 178 reviews CA $162 CA $267 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=ef0c1639-f247-4504-a843-9990a04b6e29&top_cur=CAD) Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aura-Studios.h78657233.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aura-Studios.h78657233.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62826%2C-87.08147&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hVT5K10mSWyaVg1bTQVPsG7M2Pk=) Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Central Square \- 8 min walk \- 0.7 km - Quinta Avenida \- 11 min walk \- 1.0 km - Playa del Carmen Main Beach \- 13 min walk \- 1.1 km - Playa del Carmen Maritime Terminal \- 14 min walk \- 1.2 km - Playacar Beach \- 14 min walk \- 1.2 km #### Getting around - Cancun Intl. Airport (CUN) - 46 min drive #### Restaurants - ‪Taqueria El Ñero - ‬2 min walk - ‪Nativo - ‬5 min walk - ‪Antojitos Playa Del Carmen - ‬5 min walk - ‪La Floresta - ‬5 min walk - ‪KFC - ‬5 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Aura Studios Apartment with a rooftop terrace, near Playa del Carmen Main Beach An outdoor pool, a rooftop terrace, and concierge services are available at this apartment building. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Each apartment features free WiFi, a coffee/tea maker, and a ceiling fan. Aura Studios offers 6 air-conditioned accommodations with coffee/tea makers and ceiling fans. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/27000000/26970000/26960500/26960444/c5a31362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Coyote Tulum Zona Hotelera - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 197 reviews CA $504 CA $614 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=26960444&PinnedHotelID=26960444&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room Double Queen Beds Garden View | Garden view](https://images.trvl-media.com/lodging/23000000/22190000/22190000/22189951/23a97756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ambar Tulum Zona Hotelera - Parking included - Free WiFi - Housekeeping 8.2 Very good 139 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=22189951&PinnedHotelID=22189951&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, beach towels](https://images.trvl-media.com/lodging/47000000/46050000/46046400/46046356/a4a6821a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamp Ikal Tulum Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 161 reviews CA $127 CA $158 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=46046356&PinnedHotelID=46046356&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96310000/96302900/96302817/114a2f03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xambé Zama - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 87 reviews CA $98 CA $125 total includes taxes & fees Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=96302817&PinnedHotelID=96302817&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/1239fe36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Faisano Boutique Luxury Hotel, Tulum Beach Zama - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 85 reviews CA $125 CA $156 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94780000/94773900/94773868/791dba20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La conchita Tulum Zona Hotelera - Free WiFi - Air conditioning - Bar - Housekeeping 9.2 Wonderful 148 reviews CA $172 CA $212 total includes taxes & fees Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=94773868&PinnedHotelID=94773868&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/d753ea0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 208 reviews CA $185 CA $228 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach towels ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle on request for a surcharge ### Food and drink - Coffee/tea maker - Griddle - Spices ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Outdoor areas - Garden - Outdoor furniture - Rooftop terrace ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Designated smoking areas (fines apply) ### Services and conveniences - Concierge services - Tour and ticket assistance - Virtual front desk ### Location highlights - In the city center ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Security system ### General - 6 units - Garden - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 5 days before arrival with check-in instructions; access will be through a private entrance To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 550 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 6) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Cleaning supplies fee: MXN 200 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a security system ### We should mention This property does not have elevators Pool access available from 9:00 AM to 6:00 PM ### Property is also known as Aura Studios Apartment Aura Studios Playa del Carmen Aura Studios Apartment Playa del Carmen ## Frequently asked questions ### Does Aura Studios have a pool? ### Is Aura Studios pet-friendly? ### How much is parking? ### What time is check-in at Aura Studios? ### What time is check-out at Aura Studios? ### Does Aura Studios provide a shuttle to the airport? ### Where is Aura Studios located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aura Studios Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 16 8 - Good 6 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Mandy Dec 11, 2023 Liked: Cleanliness, room comfort, communication #### Hidden Gem Aura Studios has everything I needed. It's close to restaurants, shops and supermarkets. I walked everywhere. It's not too loud on weekends, I was able to rest no problem. The staff and management are amazing and the cleanliness is A+ ![The courtyards were scrubbed every morning. ](https://a.travel-assets.com/ugc/hotel-reviews/5AC48C7229D6823BB946346C041AEDA1989DE10F1702328604828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outdoor sitting area](https://a.travel-assets.com/ugc/hotel-reviews/3E290F3134277ADE764908E2DE0E719A26FCE6281702328693118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rooftop pool deck](https://a.travel-assets.com/ugc/hotel-reviews/B3E6E662EBFE70E64D464EF6A9BB064C4B203B4E1702328715540.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Secure entrance ](https://a.travel-assets.com/ugc/hotel-reviews/E050DE4F139AF4C10534E2E7B147CD18915990761702328758782.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mandy Stayed 11 nights in Nov 2023 ### 8/10 Good #### Alice Oct 14, 2023 Liked: Property conditions & facilities, communication Aura Studio is a good accommodation for the quality/price ratio, I stayed there for 2 weeks. The concierge and the manager are friendly and helpful. A big plus is the pool ! As for areas of improvement, the studios are minimalist, with minimal kitchen equipment (adding a cutting board would be practical). The cleaning, done once a week, could be more thorough (at my check-in, my microwave had moldy fries and there were spider webs) and could be done regularly in the rooms for at least trash collection. ##### Alice Stayed 14 nights in Sep 2023 ### 8/10 Good #### Laura Mar 11, 2024 Liked: Amenities, property conditions & facilities, communication Property was very clean. Check-in was bumpy, but I think Expedia provided incorrect contact info. Property managers werevery helpful. Señor B spoke limited English, but we got by using translation app. Appartment was sparse and minimalistic. Pool was nice and clean. Location of apartment was within walking distance of restaurants, laundry, pharmacy. Neighborhood was walkable and safe. Apartment was inside a locked gate. Our unit was secure and quiet for sleeping.Enjoyed our stay. ##### Laura Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Patricia Jan 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great places, clean, cozy, friendly staff and just like been at home, walking distance to beach and 5 ave takes 10 mins, Super market 5 mins walk. Collectivo buses nearby.Main collectivo bus station 5 mins walk. There is a small swimming pool and pool chairs to lay down by pool, pool was cleaned everyday. Hammocks to lay down under shaded platform. There was no problem with management allowing us to stay passed our check out time, six and half hours, no additional cost. The Air conditioning was excellent kept the condo suite cool and nice. Our favorite restaurant EL Fogon was 10 mins walk. Fresh fruits and juice restaurant 2 mins walk. Lots of local food restaurants around and great food , great prices too all within 5 mins walk. Very convenient place to be. Highly recommend this place. ##### Patricia Stayed 28 nights in Dec 2023 ### 8/10 Good #### Tara Nov 26, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was close to the studios. ##### Tara ### 10/10 Excellent #### Michael Feb 18, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Very great value for the money. Small place perfect for solo traveler. I stayed for 1 week. There’s common areas and a private balcony. AC leaked at first but the problem was resolved immediately. Great communication, great management and I wouldn’t hesitate to stay again :). ##### Michael Stayed 7 nights in Feb 2023 ### 8/10 Good #### Thomas Mar 7, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication ##### Thomas Stayed 9 nights in Feb 2023 ### 8/10 Good #### Kitty Feb 11, 2023 Liked: Cleanliness, room comfort, communication #### Overall a great apartment The apartment is really spacious with a huge bed, fully equipped kitchen and even a little outdoor roof/terrace area which is great for watching the sunset. Interestingly it wasn’t the same apartment as the photos. But still nice. The only thing to let this place down was how loud it is at night. Every night we were woken by car and building alarms as well as constant dog barking. It’s definitely out of the tourist area, and in more of an authentic Mexican neighbourhood. But it is only a short walk to the main strip and beach. The hosts are generally attentive on WhatsApp, even coming quickly to fix a small ant problem we experienced in the apartment. Overall a good stay, (pool is nice too) just be aware of loud nights! ##### Kitty Stayed 5 nights in Feb 2023 ### 8/10 Good #### Renee Jan 5, 2024 Liked: Cleanliness, room comfort, communication We stayed for a week in a 1 bedroom king room. The room was clean and the communication with staff was good through Whatsapp. The kitchen was minimally stocked, so we ate out most nights. There's a small beer fridge and that's all we needed, plus there was a dispenser for distilled water which was great. There's no hair dryer, shampoo/conditioner so I recommend bringing soap and your own amenities. Also very dim lighting if you want to do do your make up or shave. The shower was tricky to get hot water. We figured out that our hot and cold taps were reversed and the water temperature was inconsistent. We did have hot water but our friend on the main level didn't have hot water. Over all, this condo was safe and clean and good, but also know that you get what you paid for so don't have high expectations. ##### Renee Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller Apr 22, 2023 Liked: Cleanliness, room comfort, communication #### Beautiful Accommodation! I have been to Playa del Carmen many times and this is by far the best accommodations I have ever had! The staff here are so lovely and kind - and patient - because I locked myself out twice now (oops). I think the property is better than the pictures. The pool - huge, and with the softest lounge chairs, so good I fell asleep in one. The rooms are REALLY clean. Not even one mosquito (my last place had cockroaches). The air con is fully functional and there is a ceiling fan. I have also never stayed anywhere with a functioning freezer or fridge that doesn't leak water everywhere. Both were functioning at full capacity. The property is walking distance to restaurants, bars, banks, grocery stores - but also a very quiet location. The security is solid and I never feel unsafe. The Wi-Fi works amazing! I was able to get work done and spend some time in the sun. It even works at the pool; I have stayed at expensive resorts and was unable to use Wi-Fi outside of my room. I HIGHLY recommend this accommodation and will definitely be back next trip. Diana, the owner is so incredibly accommodating. Salome is amazing and makes me laugh at least once a day. Do yourself a favor and come stay here - you won't regret it!!!! ##### Verified traveller Stayed 5 nights in Apr 2023 ### 4/10 Poor #### Verified traveller Jan 9, 2024 Liked: Communication Disliked: Cleanliness #### No hot water in single main floor room Single ground floor room smelled like sewage on check in. Maintenance guy cleaned shower drain and opened window to get smell out second day after being asked, but I did not feel safe leaving main windows open while out and luggage in room or while sleeping on ground floor. It’s inside gated locked complex but quite a few rooms and people coming and going often through gates. Had to leave bathroom door always closed to keep the musty drain smell out of rest of room. Bathroom is so tiny to close the door you would have to step in to shower and turn around to close bathroom door then step out of shower to use toilet. No hot water during entire week there in shower. Some days it was warm-ish. Friends who stayed in a bigger room on second floor did have hot water so might be an issue just in the single main floor rooms. Plants around complex were beautiful. There was only 1 single small water bottle left in room at check in , no cooler or jug so had to walk to oxxo to buy big water jug for stay. Had stains on bed comforter. It was really inexpensive but you get what you pay for. Would definitely opt to get double room upstairs for small amount more. House across from complex has 3 dogs that stand on roof and bark quite early most mornings and seem to be a couple roosters very close by as well… they work as great alarm clocks for about 7 am. ![Fairly clean at check in but had to buy own water. No hot water. Sometimes warm-ish water. Room stunk at check in. Didn’t use any appliances so don’t know if they worked. AC and TV worked. Ceiling fan noisy. ](https://a.travel-assets.com/ugc/hotel-reviews/0778D3BDC427ADFA92D42197F4517FDD477C174D1704825391343.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Free 7 AM adorable roof dogs alarm clock right across street from complex. ](https://a.travel-assets.com/ugc/hotel-reviews/1543C811A584F3A04CB861B6F2950B71B4E8CBDB1704825390772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Laurence Mar 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication J'ai passé un excellent séjour à l'aura studio, le studio est propre et fonctionnel, l'extérieur ( patio , rooftop avec piscine) est très agréable. L'hôtel est bien placé, à proximité des collectivos et du terminal ADO pour les bus. Je reviendrai avec plaisir. ##### Laurence Stayed 11 nights in Feb 2024 ### 10/10 Excellent #### Barbara Feb 18, 2024 Liked: Cleanliness, room comfort, communication #### Consigliatissimo Appartamento veramente eccellente e spazioso. Pulizia ottima, a 10 minuti a piedi dalla 5 Avenida . Piscina privata pulita ogni giorno. Quando torneremo a Playa del Carmen soggiorneremo ancora qui ##### Barbara Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Ronald Jan 26, 2024 Liked: Cleanliness, room comfort L'endroit calme belle piscine les gens très gentilles excellent !! ##### Ronald Stayed 19 nights in Jan 2024 ### 10/10 Excellent #### Alvaro Jan 21, 2024 Liked: Cleanliness, room comfort, communication #### Excelente Excelente muy buen servicio muy amables y tolerantes ##### Alvaro Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Chantal Jan 18, 2024 Liked: Cleanliness, room comfort, communication #### Je recommande J'ai grandement apprécié mon séjour de 14 nuits au Aura Studio. Les lieux sont confortables sans être luxueux. Le rapport qualité-prix est, selon moi, excellent. La piscine est appréciable et les lieux extérieurs sont bien aménagés. Situé près de plusieurs commerces c'est pratique. Un peu loin de la plage mais la promenade est agréable car en prenant le boulevard JUAREZ, il y a des boutiques de toutes sortes tout au long du boulevard jusqu'à la plage. Le personnel y est très sympathique. Je recommande cet hôtel où je me suis sentie très bien. J'ai aimé y séjourner. Voyageant seule, je m'y suis sentie en sécurité. L'équipement de base de la cuisine aurait avantage à être amélioré mais lorsque j'ai demandé des choses manquantes, je les ai rapidement obtenues, ils sont venus me les donner (passoire, chaudron, il n'y avait pas d'ouvre bouteille). Parfois la chasse d'eau (en matinée) était moins efficace, le débit d'eau était moins fort. Mais en soirée cela n'arrivait pas. La déco pourrait être améliorée dans la cuisine particulièrement. Pas de cadre, rien qui égaye cet espace. Parcontre l'espace jardin y est vraiment très soigné et de très bon goût. Les hamacs, les chaises et toutes ces belles plantes créent un espace très agréable. Je recommande, je me suis sentie bien et j'ai aimé y séjourner. J'ai apprécié aussi les réponses positives chaque fois que j'ai fais une demande. Les lieux sont sécuritaires. ##### Chantal Stayed 14 nights in Jan 2024 ### 6/10 Okay #### Patrice Apr 5, 2023 Liked: Communication Disliked: Cleanliness #### Playa del Carmen Séjour de 3 nuits dans cet appartement Points positifs Spacieux, proche du centre et belle piscine Points à revoir : propreté douteuse avec une salle de bain nettoyée à la va vite ( cheveux dans la douche et selle des toilettes sale) Enfin très bruyant et aucune isolation phonique Vous avez l’impression que les véhicules sont dans la chambre, situation à un carrefour avec une circulation infernale toute la nuit sans parler des aboiements des chiens Bonne chance pour dormir Je ne recommande pas ##### Patrice Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Benjamin Mar 6, 2023 Liked: Cleanliness, room comfort, communication #### Very nice apartment !!!love it Tuve una gran habitación, fue fantástico. Limpie mucho espacio y, sin embargo, central. gran comunicación con el propietario. muy útil y en cualquier momento de nuevo. las habitaciones y la piscina es maravillosa ![](https://a.travel-assets.com/ugc/hotel-reviews/C9145590E7A39B53B5A23A49BC2592B2431C143A1678096745240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2DCA98867D4199194EF786425BC9ECBAD74766881678096761129.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Benjamin Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Yanairth Mar 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente comunicación con los encargad@s Muy limpio, excelente ubicación Volveremos pronto ✨ ##### Yanairth Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Ruben Feb 17, 2023 Liked: Cleanliness, room comfort, communication #### Excelente recomendación! es la primera ocasión que use estás instalaciones, todo excelente, ubicación, limpieza, atención en todo momento. Todos los servicios cercanos al inmueble y de fácil ubicación. 100% recomendable ,lo volvería a usar y una zona muy segura ##### Ruben Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Laura Jan 24, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Me gustó mucho la limpieza y la seguridad del estudio ##### Laura Stayed 3 nights in Jan 2023 ### 2/10 Terrible #### VIcente Feb 22, 2024 ##### VIcente Stayed 15 nights in Jan 2024 ### 10/10 Excellent #### Ronald Feb 12, 2024 Liked: Cleanliness, room comfort, communication ##### Ronald Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Ronald Feb 10, 2024 Liked: Cleanliness, room comfort, communication ##### Ronald Stayed 10 nights in Jan 2024 ### 10/10 Excellent #### tati Mar 6, 2023 Liked: Amenities, property conditions & facilities, communication ##### tati Stayed 8 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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