Title: Aruma Suites (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aruma Suites Travelers soak up sunshine at the beach or poolside while the hotel's knowledgeable staff helps craft personalized adventures in Playa del Carmen ## Photo gallery for Aruma Suites ![Restaurant - Aruma Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/dda2de61.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Aruma Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/5378e7cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 2 Double Beds - Aruma Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/512eb071.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed - Aruma Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/a6016cb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed - Aruma Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/28a6c134.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aruma Hotel offers a peaceful escape in central Playa del Carmen. Guests can relax on the terrace or cool off in the pool. Amenities include WiFi, tour assistance, luggage storage, and a secure front-desk safe. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 31 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/5aba5441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 7.4 Good 3 reviews ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Private bathroom Cable channels Daily housekeeping Desk - 65 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/39ef2d34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Ceiling fan Private bathroom Cable channels Daily housekeeping Desk - 65 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aruma-Hotel.h3852192.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aruma-Hotel.h3852192.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Aruma Suites is in the entertainment district. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62759%2C-87.07295&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QL_D36EwzhaTVdrt4O7mTYHciUI=) Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 1 min walk \- 0.1 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.3 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 5 min walk \- 0.4 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.7 km - Central Square 3 min walk \- 0.3 km ### Getting around - Cancun Intl. Airport (CUN) 49 min drive ### Restaurants - Ilios restaurant 1 min walk - El Árbol de la Diez 1 min walk - La Cochi-loka 1 min walk - Bovino's 1 min walk - La Chancla 1 min walk ## About this property ### Aruma Suites Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aruma Suites provides free continental breakfast, a terrace, and more. Stay connected with free in-room WiFi. Other perks at this hotel include: - Smoke-free premises, tour/ticket assistance, and luggage storage Room features All guestrooms at Aruma Suites offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 491 reviews CA $39 CA $52 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/b9bfa9e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Xpress (Attraction Hotel Deluxe) Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Air conditioning 7.6 Good 359 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room, Courtyard View](https://images.trvl-media.com/lodging/109000000/108770000/108765800/108765767/119bc1b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zihil Ha by OÜRS Downtown Playa del Carmen - Breakfast included - Free WiFi - Air conditioning - Housekeeping 7.4 Good 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=108765767&PinnedHotelID=108765767&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115500000/115498700/115498665/70c9641c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calma Chicha Rooms Downtown Playa del Carmen - Free WiFi - Air conditioning CA $59 CA $75 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=115498665&PinnedHotelID=115498665&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Twin Room, Patio](https://images.trvl-media.com/lodging/119000000/118660000/118656900/118656804/c654e06e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saela hotel boutique Playa del Carmen Centro - Pet friendly - Free WiFi - Air conditioning - Laundry 2.0 3 reviews CA $63 CA $80 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=118656804&PinnedHotelID=118656804&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Studio Suite](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/241986c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WIN DAY Playa - Hotel Express Zazil-ha - Pool - Free WiFi - Housekeeping - 24/7 front desk 7.6 Good 153 reviews CA $27 CA $37 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAN ART Hotel Boutique - 10Th. Ave Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 105 reviews CA $43 CA $57 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/6f86acb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Turquesa - Playa del Carmen Downtown Playa del Carmen - Pool - Breakfast included - Kids pool - Free WiFi 6.6 338 reviews CA $61 CA $78 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Parking available 7.6 Good 341 reviews CA $33 CA $45 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet friendly - Free WiFi 6.2 288 reviews CA $33 CA $45 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3852192,9118779,32147213,108765767,115498665) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free continental breakfast available daily 7:30 AM to 11:30 AM ### Conveniences - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Built in 2002 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with cable channels ### More - Access via exterior corridors - Air conditioning - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out fee: MXN 200 ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)\] The host will greet guests on arrival If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out fee: MXN 200 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Maya Playa del Carmen Sasha Hotel Playa del Carmen Sasha Playa del Carmen Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico Aruma Hotel Hotel Aruma Hotel Playa del Carmen Aruma Hotel Hotel Playa del Carmen ## Frequently asked questions ### Is Aruma Suites pet-friendly? ### How much does it cost to stay at Aruma Suites? ### How much is parking? ### What time is check-in at Aruma Suites? ### What time is check-out at Aruma Suites? ### Where is Aruma Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aruma Suites Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 82 8 - Good 45 6 - Okay 29 4 - Poor 20 2 - Terrible 24 ## Reviews ### 8/10 Good #### Alicia Jan 2, 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The place was in a good location. Lack toiletries, breakfast was in another jitellocations ##### Alicia Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Liran Jan 9, 2025 Liked: Staff & service Disliked: Property conditions & facilities Best location but not m reely nice place ##### Liran Stayed 1 night in Jan 2025 ### 8/10 Good #### Dharma Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night ##### Dharma Stayed 4 nights in Apr 2025 ### 6/10 Okay #### James Al Feb 26, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly ##### James Al Stayed 5 nights in Feb 2025 ### 8/10 Good #### Alejandro Nov 24, 2023 Liked: Cleanliness, staff & service, amenities I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you. ##### Alejandro Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Milagro de Jesús Apr 22, 2025 Liked: Property conditions & facilities Todo excelente ##### Milagro de Jesús Stayed 1 night in Apr 2025 ### 6/10 Okay #### Manuel Oct 16, 2024 Disliked: Property conditions & facilities Bueni ##### Manuel Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Samantha Nov 17, 2024 Liked: Cleanliness Agradable ##### Samantha Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Joe May 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Pics are BS ##### Joe Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Johanna Mar 8, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities It was the most horrible place I have been. ##### Johanna Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Yampier Jul 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Yampier Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Inja Mar 6, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization. ##### Inja Stayed 1 night in Mar 2025 ### 4/10 Poor #### Jordan Feb 22, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that. ##### Jordan Stayed 7 nights in Feb 2024 ### 2/10 Terrible #### Mercedes Apr 14, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare. ##### Mercedes Stayed 7 nights in Apr 2024 ### 2/10 Terrible #### Maria Jan 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities It was not like the pictures. The bathroom made noise all night long. It was not a good experience. ##### Maria Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Kathryn Nov 11, 2022 Liked: Staff & service, amenities Disliked: Property conditions & facilities Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket. ##### Kathryn Stayed 1 night in Nov 2022 ### 6/10 Okay #### Eugene Jan 16, 2024 Liked: Cleanliness Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok. ##### Eugene Stayed 1 night in Jan 2024 ### 4/10 Poor #### Verified traveller Feb 21, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing ##### Verified traveller Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Owen, Montreal Mar 1, 2023 Disliked: Cleanliness, property conditions & facilities The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style. ##### Owen Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Benett Nov 10, 2022 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there. ##### Benett ### 8/10 Good #### karla Jan 28, 2026 Liked: Cleanliness, property conditions & facilities La ubicación excellente el servicio por parte del staff también, había mucho ruido por las construcciones y tuvimos que despertar muy temprano a causa de eso, nos tocó un día muy frío y no había cobijas más que una sábana, pasamos frío pero fuera de eso si lo recomiendo ##### karla Stayed 1 night in Jan 2026 ### 2/10 Terrible #### jesus emmanuel Jan 20, 2026 Disliked: Cleanliness, amenities, property conditions & facilities No había estacionamiento por lo tanto no me hospede en ese hotel ##### jesus emmanuel Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Guadalupe Jan 17, 2026 Liked: Amenities La zona en la que se encuentra es perfecta, aún que el lugar tiene un olor particular ##### Guadalupe Stayed 1 night in Jan 2026 ### 6/10 Okay #### Raul Alfredo Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities El servicio, la habitación excelente, lo que no me gustó fue que indica que incluye desayuno, y cuando llegas al desayuno solo tienes para elegir entre una simple torta o tostada, además que te hacen un cobro adicional que no estaba indicado al momento de apartar la habitación ##### Raul Alfredo Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### RENE ANTONIO RUANOVA Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities habitación limpia, hotel seguro buen servicio ##### RENE ANTONIO RUANOVA Stayed 5 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - 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