[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Playa Del Carmen Pet-friendly hotel with 2 outdoor swimming pools connected to a shopping center in Playa del Carmen ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/6e4b5a79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/43790720.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/d8d26c4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short walk from Playa del Carmen Main Beach, this vibrant hotel offers two outdoor pools for relaxation. Guests can enjoy meals at Nook restaurant or shop at the grocery store. The property features free high-speed WiFi and attentive staff in a prime beach location. 9.0 Wonderful ## Popular amenities - - - - - Bar - Room service ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/247e5b17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Breezy, Room, 1 King Bed, Balcony 9.0 Wonderful 14 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding - 419 sq ft - City view - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ee636a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Breezy, Room, 2 Queen Beds, Balcony 7.4 Good 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding - 443 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/69e6abc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking 8.4 Very good 5 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge - 899 sq ft - Sleeps 4 - 2 Queen Beds ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/254d44c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 867 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/a90a44f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge - 730 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed, Non Smoking, Balcony](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/bb099c99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Balcony ### Highlights Balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 853 sq ft - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/247e5b17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 1 King Bed 8.8 Excellent 22 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding Down duvet - 365 sq ft - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/e8080f81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 2 Queen Beds 9.8 Exceptional 16 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Mini-fridge LED TV Hypo-allergenic bedding Down duvet - 365 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897679/92ea0a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 914 reviews CA $726 CA $726 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0649c3b4-5349-44d7-a7ca-ea9f6758cbb6&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897680/38e36df2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information) ## About the area Located near the beach, Aloft Playa Del Carmen is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62954%2C-87.07388&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dC7sRb3Dmy7-AVFCUzeNyfE48xc=) Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536 ### What's nearby - Quinta Avenida - 5 min walk - 0.4 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km - Playacar Beach - 14 min walk - 1.3 km ### Getting around - Cancun Intl. Airport (CUN) - 46 min drive ### Restaurants - ‪El Doctorcito - ‬2 min walk - ‪El Árbol de la Diez - ‬4 min walk - ‪Sushi Ken - ‬4 min walk - ‪Logia Café - ‬3 min walk - ‪El Tapas Restaurante - ‬3 min walk ## About this property ### Aloft Playa Del Carmen Upscale hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aloft Playa Del Carmen provides a poolside bar, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at Nook, the on-site restaurant. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 50+ Mbps. Other perks at this hotel include: - 2 outdoor pools - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - A TV in the lobby, a reception hall, and coworking spaces - Tour/ticket assistance, a dock, and smoke-free premises - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 167 individually furnished rooms boast comforts such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi. More conveniences in all rooms include: - Hypo-allergenic bedding and down comforters - Bathrooms with rainfall showers and free toiletries - 55-inch LED TVs with cable channels - Wardrobes/closets, LED light bulbs, and mini fridges ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,020 reviews CA $84 CA $108 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - 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Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,529 reviews CA $42 CA $54 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Playa del Carmen Gonzalo Guerrero - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews CA $92 CA $115 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 989 reviews CA $210 CA $279 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/18fc70d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 945 reviews CA $45 CA $58 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/53bc2416.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,006 reviews CA $117 CA $146 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=15711343&PinnedHotelID=15711343&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Onsite parking available only on request - Secured, covered self parking on site (MXN 200 per day) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 150 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Nook - Splash RoofTop - W XYZ Bar ### Things to do - 2 outdoor pools - Shopping mall - TV in common areas ### Family friendly - 2 outdoor pools - Grocery/convenience store - Mini-fridge - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Shared microwave ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business center - 3 meeting rooms - Coworking space ### Outdoors - Dock - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Grab bar near toilet - Lever door handles - Phone accessibility kit - Pool access ramp on site - Pool hoist on site - Smooth flooring in room - Stair-free path to entrance - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 3 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 2022 - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoking not allowed - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with cable channels - MP3 dock ### Food and drink - 24-hour room service - Mini-fridge - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Energy-saving switches in guestrooms - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 25 per pet, per night, plus a deposit of MXN 2000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 40 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 1000 per stay - A tax is imposed by the city: MXN 50.91 per accommodation, per night - A damage deposit of MXN 10000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children - Covered self parking fee: MXN 200 per day - Pet deposit: MXN 2000 per stay - Pet fee: MXN 25 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Aloft Playa Del Carmen Hotel Aloft Playa Del Carmen Playa del Carmen Aloft Playa Del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Aloft Playa Del Carmen have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Aloft Playa Del Carmen? > As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Aloft Playa Del Carmen on Oct 28, 2025 start from CA $126.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Aloft Playa Del Carmen pet-friendly? > Yes, Aloft Playa Del Carmen allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Aloft Playa Del Carmen? > Self parking is available for MXN 200 per day. Limited spots are available. ### What time is check-in at Aloft Playa Del Carmen? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Aloft Playa Del Carmen? > Check-out is at noon. ### Where is Aloft Playa Del Carmen located? > Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aloft Playa Del Carmen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 385 8 - Good 83 6 - Okay 25 4 - Poor 22 2 - Terrible 23 ### 10/10 Excellent #### Alisha Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, great staff, clean place ##### Alisha Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Guadalupe Aug 31, 2025 Excelente hotel ##### Guadalupe Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Belinda Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, staff very professional and friendly ##### Belinda Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Lisa Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay and will stay again. ##### Lisa Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Michael Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my third visit to the Aloft in Playa del Carmen. The staff was super friendly. They were very accommodating when I needed to extend my stay and helped me with directions to local restaurants. The location is excellent. You can walk to everything, including the beach. There is a large grocery store underneath the building and several restaurants and shopping nearby. Well worth the notably affordable price. ##### Michael Stayed 1 night in Sep 2025 ### 6/10 Okay #### Alvaro Aug 9, 2025 Liked: Cleanliness, property conditions & facilities The property was exactly what I needed in ##### Alvaro Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Soni Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was excellent. The location is convenient for food, near excellent restaurants and near the beach. We left some belongings in the hotel at the hotel and the staff went out of their way to get our belongings to us. Cannot recommend this place highly enough. I was very impressed with the staff. Wonderful location. ##### Soni Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Karla Apr 19, 2025 Good place to stay ##### Karla Stayed 1 night in Apr 2025 ### 6/10 Okay #### Vince May 27, 2025 Liked: Cleanliness, property conditions & facilities Nice place ##### Vince Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Pamela Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great place will definitely stay again. ##### Pamela Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very reasonable price for a top quality hotel, Great amenities and pool as well ##### Verified traveller Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Marcos Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay!! ##### Marcos Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Lai Ha Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities More options for breakfast would be appreciated. Everything else was great. ##### Lai Ha Stayed 14 nights in Jul 2025 ### 10/10 Excellent #### Carlos Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, very well kept and convenient in every way ##### Carlos Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### JORDI Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service and awesome location. ##### JORDI Stayed 6 nights in Mar 2025 ### 8/10 Good #### Mortaza Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best spot for dining. ##### Mortaza Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Joe May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Joe Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Albert Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location and parking ##### Albert Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kelley Feb 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family vacation The area was conveniently located to every thing we needed ##### Kelley Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Haneen Aug 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I didn’t like my experience with them it was bad ##### Haneen Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Janet Marie Feb 1, 2025 Liked: Property conditions & facilities Had a good stay ##### Janet Marie Stayed 14 nights in Jan 2025 ### 10/10 Excellent #### Ligia May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! Wonderful, new hotel centrally located but distanced enough from the crazy and loud hussle and bustle of 5th avenida. Breakfast is lovely, the place is brand new so everything works and is elegant. The two rooftop pools are top-notch. I really look forward to returning on vacation, and not a business trip! ![Guacamole by the pool](https://a.travel-assets.com/ugc/hotel-reviews/9c69f449-25e6-436f-a7d8-675c75bd79b6-1747153610623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Margarita time](https://a.travel-assets.com/ugc/hotel-reviews/5411515f-a505-41c6-a397-41718f2a3f03-1747153610252.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Big pool with ocean view](https://a.travel-assets.com/ugc/hotel-reviews/c21c3fb0-e7b4-445d-a667-771045e6eea0-1747153611437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![quiet pool](https://a.travel-assets.com/ugc/hotel-reviews/93d5dd34-c5b4-469e-ae41-31a57709ecc0-1747153607838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ligia Stayed 4 nights in May 2025 ### 10/10 Excellent #### Michael May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Infinity pools are wonderful, right above a good grocery store, good blend of great dining options. helpful staff. The only issue I had was the AC being down for the first few days of my stay. ##### Michael Stayed 6 nights in May 2025 ### 10/10 Excellent #### Amanda Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, quiet hotel. Fun games area and great rooftop pools!! ##### Amanda Stayed 1 night in Jan 2025 ### 10/10 Excellent #### chern Mar 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a wonderful time here. I always try to stay here due to location, staff, and the Aloft name. Staff all the way up to the General Manager are great. Great english spoken, and the property is fresh and clean. ##### chern Stayed 3 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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