Title: Alila Mayakoba - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15963147&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alila Mayakoba Travelers find their own rhythm at this beachfront resort, where private sands meet verdant spaces for yoga practice and complete relaxation. ## Photo gallery for Alila Mayakoba ![2 outdoor pools, cabanas (surcharge), pool umbrellas - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/28355479.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, free beach shuttle, sun loungers - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b1c5c3ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Boating - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/bee94d87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/7c2cbe72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, dinner served, Mexican cuisine - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3555h1972x0y9-80213829.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near El Camaleón Mayakoba Golf Course, Andaz Mayakoba offers a perfect family retreat with a private beach and comfy sun loungers. Enjoy refreshments at two beach bars, savor local flavors at Cocina Milagro, or rejuvenate with hydrotherapy and nail services at Naum spa. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - All-inclusive - Spa - Pet friendly ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Suite, Lagoon View (Plunge Pool) ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/a39db49c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Lagoon View (Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - 538 sq ft - Sleeps 4 - 1 King Bed - Lagoon view ### View all photos for Room, 2 Double Beds, Lagoon View ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/54d7ceb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Lagoon View ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan - 538 sq ft - Sleeps 4 - 2 Double Beds - Lagoon view ### View all photos for Room, 1 King Bed, Lagoon View ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/4426d7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lagoon View ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan - 538 sq ft - Sleeps 3 - 1 King Bed - Lagoon view ### View all photos for Suite (Beach Area, w/Plunge Pool) ![Suite (Beach Area, w/Plunge Pool)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/0b9251a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Beach Area, w/Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - 1292 sq ft - Sleeps 4 - 1 King Bed - Lagoon view ### View all photos for Room, 2 Double Beds (Beach Area) ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/4426d7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Beach Area) ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan - 538 sq ft - Sleeps 4 - 2 Double Beds - Lagoon view ### View all photos for Room, 1 King Bed (Beach Area) ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/4426d7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Beach Area) ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan - 538 sq ft - Sleeps 3 - 1 King Bed - Lagoon view ### View all photos for Signature Studio, Ocean View (w/ Plunge Pool) ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/4426d7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Studio, Ocean View (w/ Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - 700 sq ft - Sleeps 3 - 1 King Bed - Ocean view ### View all photos for Room, 2 Double Beds ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/4426d7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan - 538 sq ft - Sleeps 4 - 2 Double Beds - Lagoon view ### View all photos for Room, 1 King Bed ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/54d7ceb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan - 538 sq ft - Sleeps 3 - 1 King Bed - Lagoon view ### View all photos for Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr) ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/80a7fbec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 4 - 1 King Bed ### View all photos for Suite, Lagoon View (Sanctuary, Lagoon Area) ![Suite, Lagoon View (Sanctuary, Lagoon Area)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/9c325181.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Lagoon View (Sanctuary, Lagoon Area) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Lagoon View (w/Plunge Pool) ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w5450h3635x0y0-1146c59b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lagoon View (w/Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 3 - 1 King Bed ### View all photos for Suite, Ocean View (w/ Plunge Pool) ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/a39db49c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ocean View (w/ Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 4 - 1 King Bed ### View all photos for Suite (Beach Area) ![Suite (Beach Area)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b68a69f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Beach Area) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Ocean View ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/4426d7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds, Ocean View ![Premium bedding, free minibar items, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/4426d7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 4 - 2 Double Beds ### Suite (Lagoon Skyview, w/ Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 4 - 1 King Bed ### Signature Studio, Beachfront (w/ Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Eco-friendly toiletries Shower/tub combination - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information) ## About the area Located in Playa del Carmen, Alila Mayakoba is next to a golf course and on a private beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Looking to get your feet wet? Windsurfing and boat tours adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Resorts in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Resort-Hotels.d601751-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69674%2C-87.03052&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gwM1vD-DKO8U-1bzZvuwio_9yLY=) Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 11 min drive \- 9.9 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 11 min drive \- 9.6 km - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 21 min drive \- 9.5 km - ![Xcaret Eco Theme Park featuring a coastal town, general coastal views and a luxury hotel or resort](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 25 min drive \- 19.7 km - El Camaleón Mayakoba Golf Course 11 min walk \- 1.0 km ### Getting around - Cancun Intl. Airport (CUN) 41 min drive ### Restaurants - Festival 4 min drive - Black & White 4 min drive - El Charro 4 min drive - La Hacienda 5 min drive - Yookoso 4 min drive ## About this property ### Alila Mayakoba Luxury family-friendly resort near El Camaleón Mayakoba Golf Course Located close to Mamitas Beach and Maroma Beach, Alila Mayakoba provides an adjacent golf course, a beach bar, and a terrace. With a private beach, sun loungers, and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a body scrub, aromatherapy, and a body wrap at Spa Alila, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 4 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include snorkeling, kayaking, and ecotours. Free in-room WiFi is available to all guests, along with mini golf and a garden. You'll also enjoy the following perks during your stay: - Swimming pool along with cabanas, sun loungers, and pool umbrellas - Free self parking and valet parking - Full breakfast (surcharge), free bicycle rentals, and 2 outdoor pools - Express check-out, supervised childcare (surcharge), and 5 meeting rooms - Guest reviews say great things about the helpful staff Room features All 182 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, showers, and shower/tub combinations - Flat-screen TVs with cable channels - Coffee/tea makers, ceiling fans, and daily housekeeping ### All-inclusive details All-inclusive room rates at Alila Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/590000/582000/581919/ce0ebc52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maroma, A Belmond Hotel, Riviera Maya Maroma - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 124 reviews CA $1,722 CA $2,347 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=581919&PinnedHotelID=581919&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/89000000/88210000/88203600/88203504/b8c0615e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet friendly 9.4 Exceptional 112 reviews CA $1,313 CA $1,803 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=88203504&PinnedHotelID=88203504&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/29000000/28070000/28068100/28068015/3b277fdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chablé Maroma Maroma - 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Parking included 9.8 Exceptional 391 reviews CA $1,676 CA $2,294 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1773497&PinnedHotelID=1773497&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2400000/2393200/2393134/afd58b02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyan Tree Mayakoba Playa del Carmen - On private beach - Pool - Spa - Pet friendly 9.6 Exceptional 1,000 reviews CA $989 CA $1,350 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2393134&PinnedHotelID=2393134&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite, 1 King Bed, Non Smoking, Beachfront | Terrace/patio](https://images.trvl-media.com/lodging/11000000/10370000/10364200/10364193/f8b5187e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Pet friendly 9.6 Exceptional 719 reviews CA $1,417 CA $1,824 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=10364193&PinnedHotelID=10364193&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/2000000/1280000/1273500/1273486/dc5185e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Playa del Carmen - Pool - All-inclusive - Spa - Pet friendly 9.2 Wonderful 1,000 reviews CA $560 CA $788 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1273486&PinnedHotelID=1273486&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/98000000/97870000/97861600/97861543/b358e469.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet friendly 9.8 Exceptional 93 reviews CA $1,354 CA $1,860 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=97861543&PinnedHotelID=97861543&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1180000/1172400/1172376/e4fb0008.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Esencia Xpu-Ha - Pool - Hot tub - Spa - Pet friendly 9.6 Exceptional 52 reviews CA $2,240 CA $3,121 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1172376&PinnedHotelID=1172376&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Free secured, uncovered self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children - 4 restaurants - A bar/lounge - A beach bar - Couples/private dining ### Restaurants on site - Alisio - Casa Amate - Chef’s Atelier - Na - Xiim Bar ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 24-hour gym - Beach yoga - Ecotours - Fitness classes - Free bicycle rentals - Full-service spa - Golf - Hot tub - Kayaking - Mini golf - Sauna - Snorkeling - Steam room ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Laundry facilities - Mini golf - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 5 meeting rooms - 66,736 square feet of conference space ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Braille/raised signage - Magnifying mirror - No elevator - Phone accessibility kit - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2016 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels - iPod dock - Pay movies ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Free minibar (limited items) ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from March 2 2025 to February 12 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per pet, per night, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 35 for adults and USD 18 for children - Pet deposit: USD 100 per stay - Pet fee: USD 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. ### We should mention This property does not have elevators Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Andaz Mayakoba Resort Riviera Maya Playa del Carmen Andaz Mayakoba Riviera Maya Playa del Carmen Andaz Mayakoba Riviera Maya Andaz Mayakoba Concept Hyatt Resort Playa del Carmen Andaz Mayakoba Concept Hyatt Resort Andaz Mayakoba Concept Hyatt Playa del Carmen Andaz Mayakoba Concept Hyatt az Mayakoba Concept Hyatt l C ## Frequently asked questions ### Does Alila Mayakoba have a pool? ### How much does it cost to stay at Alila Mayakoba? ### Is Alila Mayakoba pet-friendly? ### How much is parking? ### What time is check-in at Alila Mayakoba? ### What time is check-out at Alila Mayakoba? ### Are there all-inclusive benefits at Alila Mayakoba? ### Where is Alila Mayakoba located? ## Have a question? 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