Title: Aldea Thai by Playa Moments - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Aldea Thai by Playa Moments White sand beach and an outdoor tennis court, near Mamitas Beach ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17690000/17689300/17689246/c1810ae0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/18000000/17690000/17689300/17689246/8164fad8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/18000000/17690000/17689300/17689246/a202a4b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/18000000/17690000/17689300/17689246/e4b81e0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/18000000/17690000/17689300/17689246/3a6c86e9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Aldea Thai by Playa Moments offers upscale amenities and a beachfront location. Enjoy drinks at the swim-up bar or two beach bars. Active travelers will love the nearby golf course and outdoor tennis court for recreation during their stay. 6.6 ### Entire apartment 1 bedroom1 bathroom ## Popular amenities - Bar - Kitchen - Pool - 24/7 front desk - Gym - Parking included ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Aldea Thai by Playa Moments White sand beach and an outdoor tennis court, near Mamitas Beach At this aparthotel, hit the nearby beach, dine onsite at aldea thai pool bar, or enjoy a drink at one of the aparthotel's 2 beach bars. The apartment boasts a private pool and offers free WiFi and a kitchen. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a refrigerator and a microwave. This aparthotel offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include rainfall showerheads and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 55-inch flat-screen televisions come with cable channels. Additionally, rooms include safes and coffee/tea makers. Recreational amenities at the aparthotel include an outdoor tennis court, an outdoor pool, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Property amenities ### Beach - White sand beach (direct access) - Free beach club nearby ### Pool/Spa - Infinity pool - Massage - Outdoor pool - Pool loungers - Pool umbrellas - Private pool ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available - Onsite parking options include a garage and a carport ### Family friendly - Babysitting (surcharge) - High chair ### Restaurants on site - aldea thai pool bar ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Griddle - Microwave - Oven - Stovetop - Toaster ### Dining - 2 beach bars - A bar/lounge - A poolside bar - A swim-up bar - Free daily manager's reception ### Bedrooms - Bedroom - Down comforter - Pillow menu - Premium bedding ### Bathroom - 1 bathroom - Hair dryer - Rainfall showerhead - Shampoo - Soap - Towels provided ### Living spaces - Communal living room ### Entertainment - 55-inch flat-screen TV with cable channels - DVD player ### Outdoor areas - Furnished balcony/patio - Terrace ### Laundry - Laundromat nearby - Laundry detergent ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Smoking not allowed ### Services and conveniences - 24-hour front desk - ATM - Blackout drapes - Concierge services - Free grocery shopping service - Guidebooks - Iron/ironing board on request - Luggage storage - Multilingual staff - Porter/bellhop - Restaurant dining guides - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Connected to a convention center - Connected to a shopping center - In a shopping district - In an entertainment district - Near a health/beauty spa - Near a hospital - Near the airport - Near the ocean - Next to a golf course - On the waterfront ### Things to do - Gym - Outdoor tennis court - Water sports equipment - Outdoor pool (guest access) nearby - Scuba diving nearby - Snorkeling nearby - Swimming nearby - Theme park nearby - Whale watching nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 14 units - Access via exterior corridors - Eco-friendly toiletries - Individual decor - Individual furnishings - Soundproofing ## Similar properties ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 978 reviews CA $187 CA $250 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,022 reviews CA $96 CA $120 total includes taxes & fees Oct 1 - 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Fees may include applicable taxes: - Cash deposit: USD 500.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 160 per vehicle (roundtrip, maximum occupancy 9) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Aldea Thai Playa Moments Apartment Playa del Carmen Aldea Thai Playa Moments Apartment Aldea Thai Playa Moments Playa del Carmen Aldea Thai Playa Moments Aldea Thai By Moments Carmen Aldea Thai by Playa Moments Apartment Aldea Thai by Playa Moments Playa del Carmen Aldea Thai by Playa Moments Apartment Playa del Carmen ## About the area Located on the waterfront, this aparthotel is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xel-Há Park. Quinta Avenida and Mamitas Beach are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving, snorkeling and windsurfing adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Apartments in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Apartments.d601751-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63156%2C-87.06708&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n-v2hshLNM2kYd8sOgUKJzDjlFM=) Playa del Carmen, QROO ### What's nearby - Mamitas Beach - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 2 min walk - 0.2 km - Quinta Avenida - 3 min walk - 0.3 km - Playa del Carmen Maritime Terminal - 4 min drive - 2.5 km - Xcaret Eco Theme Park - 13 min drive - 10.9 km ### Getting around - Cancun Intl. Airport (CUN) - 49 min drive ### Restaurants - ‪The Freshy Fish & Co. - ‬2 min walk - ‪Grand Club Lounge - ‬3 min walk - ‪Marmorata Tasting Room - ‬2 min walk - ‪Las Helodias - ‬1 min walk - ‪adornetto's pizza - ‬1 min walk ## Frequently asked questions ### Does Aldea Thai by Playa Moments have a pool? > Yes, this property has an outdoor pool. Pool types include infinity pools. Pool access is from 9:00 AM–9:00 PM. ### Is Aldea Thai by Playa Moments pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Aldea Thai by Playa Moments? > Self parking is free at this property. ### What time is check-in at Aldea Thai by Playa Moments? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Aldea Thai by Playa Moments? > Check-out is at 11 AM. ### Does Aldea Thai by Playa Moments provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 160 per vehicle applies. ### Where is Aldea Thai by Playa Moments located? > Offering direct access to the beach, this Downtown Playa del Carmen aparthotel is next to a golf course and within a 5-minute walk of Quinta Avenida and Mamitas Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aldea Thai by Playa Moments Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 7 6 - Okay 5 4 - Poor 2 2 - Terrible 7 ### 6.8/10 Cleanliness ### 5.6/10 Staff & service ### 8.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 6/10 Okay #### Verified traveller Apr 25, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Buenos departamentos pero caros. Me fue bien pero se me hizo caro para lo que ofrecen, un Todo Incluido costaría lo mismo o menos (Tal vez aumentó mucho por la temporada de semana santa). ##### Verified traveller ### 8/10 Good #### Rebecca Jan 17, 2022 Liked: Cleanliness, room comfort, communication #### Solid accommodations Comfortable stay... not a 5 stat accommodation but it is very solid ... excellent locations... few steps from the beach and block from the strip. Some of the facilities are outdated, but decent property... decorations are nice and communication was solid. ##### Rebecca Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Nestor Rubén Oct 27, 2021 Liked: Cleanliness, room comfort, communication #### Vacaciones ![](https://a.travel-assets.com/ugc/hotel-reviews/139BD65A61C5B29FDB582641485F56D4EF015DAA1635360533859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nestor Rubén Stayed 4 nights in Oct 2021 ### 10/10 Excellent #### Ramon Sep 8, 2021 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication El lugar es excelente el personal de ai muy buen servicio,solo el personal que era mi coordinador la verdad muy decepcionado de el no me contestaba los mensajes y nunca lo miramos ##### Ramon Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller May 4, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing hotel / resort!!! There is only one drawback and it’s not only for this reso ##### Verified traveller Stayed 9 nights in Apr 2021 ### 10/10 Excellent #### Verified traveller Mar 30, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Súper hotel Invitado a volver a regresar Súper buena ubicación Súper grande y espacioso el cuarto que nos tocó ##### Verified traveller Stayed 4 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller Mar 2, 2021 ##### Verified traveller Stayed 3 nights in Feb 2021 ### 8/10 Good #### Verified traveller Jan 19, 2021 Liked: Cleanliness, room comfort, communication This was my 2nd time staying at this property. The location is great being a block to the beach and a block to avenida quinta. Good property but can use a few improvements in offering more things as their neighboring properties are providing more options and incentives. ##### Verified traveller Stayed 3 nights in Jan 2021 ### 2/10 Terrible #### Verified traveller Feb 14, 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Suite au décès de ma femme, j’ai été expulsé de ma chambre, j’ai dû louer un condo pour 2 semaine à mes frais, ils ont refusé de me reloger ##### Verified traveller Stayed 21 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 31, 2020 Liked: Amenities Buena ubicacion, apartamentos amplios. La atencion del anfitrion deficiente, hubo un problema con una tuberia tapada y nunca se obtuvo respuesta, la solucionamos nosotros. ##### Verified traveller Stayed 8 nights in Jan 2020 ### 4/10 Poor #### Verified traveller Nov 9, 2019 Disliked: Cleanliness, property conditions & facilities El establecimiento no tiene servicio diario ni te cambia las toallas aún que no solicites. El lugar está en malas condiciones la pintura levantada y tiene moho. ##### Verified traveller Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Gustavo Jul 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Gustavo Stayed 5 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jun 28, 2019 Liked: Staff & service, property conditions & facilities The Suite was great but the hotel looks like it was under construction. Elevator wasn’t working, fountains were empty the whole week we were there and there were restoration at the lobby. ##### Verified traveller Stayed 8 nights in Jun 2019 ### 6/10 Okay #### Verified traveller Mar 17, 2019 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Nice pool and they get you directions and taxi if you need ##### Verified traveller Stayed 3 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Mar 2, 2019 Disliked: Cleanliness, staff & service Quise comunicarme varias veces con algún representante de playa moments y nunca se comunicaron. Se nos olvidó una maleta en el departamento y quisimos contactarlos para que nos ayudaran a recuperarla y nunca quisieron contestarnos ni llamadas ni mensajes. La limpieza era pésima, no eran para lavar un traste. Horroroso!!! ##### Verified traveller Stayed 4 nights in Feb 2019 ### 8/10 Good #### DSME, Zacatecas, Zac. Feb 20, 2019 Liked: Staff & service Excelente ubicación............................... ##### DSME Stayed 5 nights in Feb 2019 ### 6/10 Okay #### Verified traveller Feb 11, 2019 Disliked: Cleanliness Limpieza deficiente. Buena ubicación. Servicios en habitación sin funcionar, teléfono y televisión ##### Verified traveller Stayed 3 nights in Feb 2019 ### 2/10 Terrible #### Erlend Jan 2, 2019 Liked: Cleanliness Disliked: Staff & service, room comfort #### Ikke bestill hos Playa Moments Aldea Thai er et leilighetskompleks og ikke et hotel! Flere tilbyr utleie her og et av disse selskaper er Plata monebts. Playa moments bryr seg ikke om sine gjester. Vi fikk et rom hvor det kun var en dør mellom rommene og vi hørte hver minste lyd, spesielt ettersom det var fest i naborommet de første 3 nettene av oppholdet. Vi sendte klager til Playa Moments på mail, men disse ble ikke besvart. De tok heller ikke telefonen når vi ringte, men svarte kun når resepsjonisten ringte. Bo gjerne på Aldea Thai, men ikke bestill oppholdet hos playa moments ##### Erlend Stayed 7 nights in Dec 2018 ### 2/10 Terrible #### Whitney Nov 12, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay anywhere but here!!! The hotel was extremely run down. The mirrors had black paint splattered all over them. The sink in the bathroom leaked all over the bathroom floor when running. The tub had mold all around it’s edges. The pictures online are clearly very very old. The beautiful fountains were drained and filthy. The employees working there were not friendly. Our ocean view room was blocked by scaffolding and men painting. But i would say the worst part was that at 11:00 on the dot they send someone to your room to wait in there with you waiting for you to check out. Not once were we asked how our stay was or if we had a nice vacation. The guy came in to count towels and look over the extremely previously damaged apartment and not once asked how the trip was. It took 2 hours to check in as the first 3 apartments we were shown were in even worse condition then the one we finally stayed in. I’m not the type of person to write reviews ever but in this case I’ve been going to Playa for over 15 years and never stayed somewhere so run down and treated so horribly. ##### Whitney Stayed 3 nights in Nov 2018 ### 10/10 Excellent #### Ana Elisa May 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien!! Ubicación excelente!! Buen lugar! ##### Ana Elisa Stayed 3 nights in May 2018 ### 6/10 Okay #### Pini, Toronto, canada Jan 9, 2018 Disliked: Property conditions & facilities #### Nice and good location nice apartment with the privet pool, good location, every two days cleaning service use to come and change towels and fix the beds. the only problem was the toilet flash was terrible, terrible and more TERRIBLE i become the plumber and add to fix it after every use handy men try to fix it but no luck. kitchen was good but no stove as they say. nice 3 smarts TV beautiful back yard with a privet pool but very cold water if water was heated then we could use it. bed's was not the best. staff was OK ##### Pini Stayed 14 nights in Dec 2017 ### 8/10 Good #### Verified traveller Jan 8, 2018 Liked: Room comfort Disliked: Staff & service #### chambre ULTRA bruyante Notre chambre était situé coté rue juste au dessus des cafés, donc bruyante de jour comme de NUIT ##### Verified traveller Stayed 9 nights in Dec 2017 ### 6/10 Okay #### Mitch, Fort Worth, Texas Dec 16, 2017 #### TOO NOISY!! Constant construction noise all day long! There was a bar an restaurant below my room open till 3am every day!!!!!!!!!!!! Loud neighbors next door an walls paper thin!! ##### Mitch Stayed 8 nights in Dec 2017 ### 4/10 Poor #### Hector G Oct 26, 2017 Disliked: Cleanliness, staff & service, room comfort #### Mala experiencia No hubo linpieza de habitacion diariamente, nunca reemplazaron articulos personales como shampoo, jabon, etc ##### Hector G Stayed 5 nights in Oct 2017 ### 2/10 Terrible #### LUIS ENRIQUE Oct 17, 2017 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort Muy mal servicio se quitan toda responsabilidad diciendo que son diferentes administraciones ##### LUIS ENRIQUE Stayed 3 nights in Oct 2017 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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