Title: AKBAL Playa - Beach Zone - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # AKBAL Playa - Beach Zone Private beach and outdoor pool, near Quinta Avenida ![Private beach nearby, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/w1274h1700x0y0-2584bf8d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Studio Suite | Private kitchen](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/460bbde5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment | Private kitchen](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/0454805e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/f6db7824.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/d326b4c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Mamitas Beach, AKBAL Playa - Beach Zone is a tropical haven with a beach bar and sun loungers on the white sand beach. Enjoy an outdoor pool, concierge services, tour assistance, WiFi in your room and other perks like beach towels and umbrellas. 6.6 ## Popular amenities - Bar - Pool - Kitchen - Pet-friendly - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=71532590&PinnedHotelID=71532590&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Comfort Studio Suite | In-room dining](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/7112e187.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio Suite ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Refrigerator Flat-screen TV Egyptian cotton linens - 269 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/793a4eac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Studio Suite, 1 King Bed ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Refrigerator Flat-screen TV Egyptian cotton linens - 269 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/72000000/71540000/71532600/71532590/96ee75b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Refrigerator Flat-screen TV Separate bedroom - 646 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/51c40794_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,829 reviews CA $381 CA $465 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 150 reviews CA $170 CA $247 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) Ad ![6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1780000/1773500/1773497/d13f1c32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 379 reviews CA $937 CA $1,282 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Rosewood-Mayakoba.h1773497.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,191 reviews CA $191 CA $251 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) Ad ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/992200/992175/6cf445bc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,010 reviews CA $405 CA $543 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/794400/794331/005c4476_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef Playacar Beach Resort & Spa Playacar - 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Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,017 reviews CA $167 CA $222 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) Ad ![7 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews CA $435 CA $530 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) Ad ![Outdoor pool, free cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 106 reviews CA $713 CA $880 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=c1b65f26-87e9-42ee-a918-a8820596c9aa&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-AKBAL-Playa-Beach-Zone.h71532590.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-AKBAL-Playa-Beach-Zone.h71532590.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63934%2C-87.06699&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q2-jHBwG9-xaF7lmqrm_iBPl01o=) Av. CTM Zazil-ha, Entre Avenida 10 y Avenida 15, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 8 min walk - 0.7 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Main Beach - 11 min walk - 1.0 km - Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km - Punta Esmeralda Beach - 6 min drive - 1.8 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Quadra Café - ‬3 min walk - ‪Mia’s HomeMade - ‬2 min walk - ‪El Arabe - ‬3 min walk - ‪Roma Spaghetti - ‬3 min walk - ‪Cafe Petit Péche - ‬2 min walk ## About this property ### AKBAL Playa - Beach Zone Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, AKBAL Playa - Beach Zone provides amenities like a beach bar. With a nearby private beach, beach cabanas, and sun loungers, this hotel is the perfect place to soak up some sun. Guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers - Smoke-free premises, beach umbrellas, and beach towels - Tour/ticket assistance and concierge services Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and bathrobes. Extra amenities include: - Egyptian cotton sheets and pillowtop mattresses - Bathrooms with showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, separate sitting areas, and kitchens ## Similar properties ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free WiFi 6.0 247 reviews CA $34 CA $45 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 8.0 Very good 88 reviews CA $31 CA $41 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 316 reviews CA $40 CA $55 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - 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Parking available 7.6 Good 330 reviews CA $30 CA $41 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/b19092f6_edited_e1f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Turquesa - Playa del Carmen Downtown Playa del Carmen - Pool - Breakfast included - Kids pool - Free WiFi 6.8 323 reviews CA $46 CA $60 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/7796ad6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL WINDAY PLAYA DEL CARMEN Zazil-ha - Pool - Free WiFi - Housekeeping - 24/7 front desk 7.6 Good 129 reviews CA $26 CA $44 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 7.6 Good 216 reviews CA $34 CA $45 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=31902533&PinnedHotelID=31902533&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/89000000/88230000/88224100/88224050/8479d63a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B&B - 5th Avenue Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 7.6 Good 250 reviews CA $27 CA $44 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=88224050&PinnedHotelID=88224050&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A beach bar ### Things to do - Outdoor pool ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (once per stay) - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Direct access to a private beach - Pool loungers ### Accessibility - No elevator ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets - Pillowtop mattress ### Bathroom - Bathrobes - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Kitchen - Microwave - Refrigerator ### More - Air conditioning - Fan - Individual decor - Individual furnishings - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 11:00 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 5 per pet, per night ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Pet fee: USD 5 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a security system and outdoor lighting ### We should mention This property does not have elevators ### Property is also known as AKBAL Playa - Beach Zone Hotel AKBAL Playa - Beach Zone Playa del Carmen AKBAL Playa - Beach Zone Hotel Playa del Carmen ## Frequently asked questions ### Does AKBAL Playa - Beach Zone have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at AKBAL Playa - Beach Zone? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at AKBAL Playa - Beach Zone on Oct 30, 2025 start from CA $28.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-AKBAL-Playa-Beach-Zone.h71532590.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is AKBAL Playa - Beach Zone pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per night. ### How much is parking at AKBAL Playa - Beach Zone? > This property doesn't offer parking. ### What time is check-in at AKBAL Playa - Beach Zone? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at AKBAL Playa - Beach Zone? > Check-out is at noon. ### Where is AKBAL Playa - Beach Zone located? > Offering direct access to the beach, this Zazil-ha hotel is within a 10-minute walk of Super Chedraui Selecto Avenida 10 and Mamitas Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## AKBAL Playa - Beach Zone Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 5.0 Amenities ### 6.8 Staff & service ### 5.4 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 8 8 - Good 5 6 - Okay 3 4 - Poor 2 2 - Terrible 6 ### 10/10 Excellent #### rita Sep 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jesus was great! ##### rita Stayed 6 nights in Sep 2024 ### 2/10 Terrible #### Luis D Jan 30, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The was not hot water, no parking, not front desk and worst was the bathroom so dirty This place is NOT supposed to be open for public ##### Luis D Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Melissa Mar 23, 2025 Liked: Cleanliness, staff & service, amenities Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again! ##### Melissa Stayed 3 nights in Mar 2025 ### 4/10 Poor #### JOEL Jun 29, 2024 All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property. It’s important to take care of the basics; don’t make your guests wait in the rain. ##### JOEL Stayed 1 night in Jun 2024 ### 8/10 Good #### José Roberto Sep 22, 2025 ##### José Roberto Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Angel Antonio May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La atención del Personal amable ##### Angel Antonio Stayed 1 night in May 2025 ### 10/10 Excellent #### Megan Mar 27, 2025 ##### Megan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Eduardo Feb 11, 2025 Liked: Cleanliness ##### Eduardo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Isidro Jan 27, 2025 ##### Isidro Stayed 20 nights in Dec 2024 ### 2/10 Terrible #### James Oct 1, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The Hoyle and staff were very poor ,not!!! Recommend. ##### James Stayed 5 nights in Sep 2024 ### 8/10 Good #### Antonio Basurto Aug 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem ##### Antonio Basurto Stayed 3 nights in Aug 2024 ### 6/10 Okay #### José Luis Damián Apr 19, 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Buena experiencia Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme ##### José Luis Damián Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Alaska Yuno Jan 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alaska Yuno Stayed 1 night in Jan 2024 ### 2/10 Terrible #### leticia Aug 3, 2023 Disliked: Cleanliness, property conditions & facilities esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras ##### leticia Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Selene del Carmen Jan 29, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad. ##### Selene del Carmen ### 2/10 Terrible #### JORGE Sep 12, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación ##### JORGE Stayed 1 night in Sep 2022 ### 2/10 Terrible #### raveen Apr 15, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't do it. Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place. ##### raveen Stayed 1 night in Apr 2022 ### 8/10 Good #### Andrea xareni Apr 12, 2022 ##### Andrea xareni Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### MARCELO Mar 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom ! Perto de tudo ! O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio ##### MARCELO Stayed 7 nights in Mar 2022 ### 6/10 Okay #### matthew Feb 6, 2022 Disliked: Property conditions & facilities ##### matthew Stayed 2 nights in Dec 2021 ### 8/10 Good #### lucinda Feb 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### lucinda Stayed 1 night in Jan 2022 ### 4/10 Poor #### Wendy Jan 24, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed. ##### Wendy Stayed 3 nights in Jan 2022 ### 8/10 Good #### ADRIAN FRANCISCO Jan 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities ##### ADRIAN FRANCISCO Stayed 1 night in Jan 2022 ### 6/10 Okay #### Nereyda Jan 2, 2022 Disliked: Cleanliness, property conditions & facilities Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento. ##### Nereyda Stayed 4 nights in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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