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"This hotel has definitely lived up to its 5* rating. The beds are very comfortable probably the best sleep I’ve had in a long time. The staff were so friendly & incredibly helpful. I had a problem with my booking to the concentration camp & the receptionist kindly offered to call them for me. Reception staff also contacted the transfer company to confirm my booking as I was having issues with my mobile. Small gestures but made a big difference to my stay. If I return to Krakow I would definitely stay here. The hotel is beautiful very clean & only a short walk to the main square."

"The décor was excellent. Staff was very friendly. Breakfast was very good. Overall experience was excellent. I would highly recommend this hotel."

"Very friendly and accomplished staff"

" Excellent service,cleaniliness"

"Brilliant place"

"excellent property,perfect location very friendly stuff and most of all beautiful swimming pool,perfect to relax,very quite,would highly recommend."

"Great food options + a cook school! Parking is close and easy! Not too far from city centre (walkable) "

"Nice and lovely "

"Great place to stay ,clean safe ,great location "