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Hampton Inn & Suites Pittsburgh-Downtown – Avis

2.5 out of 5
Hampton Inn & Suites Pittsburgh-Downtown
1247 Smallman St, Pittsburgh, PA

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 791 avis sur 1065." "
Note de 8 – Bien, d’après 189 avis sur 1065." "
Note de 6 – Acceptable, d’après 48 avis sur 1065." "
Note de 4 – Médiocre, d’après 16 avis sur 1065." "
Note de 2 – Terrible, d’après 21 avis sur 1065." "

9,2/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,4/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

joel

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Hampton Inn & Suites Pittsburgh Downtown a répondu le 23 août 2023
Joel we are happy that you enjoyed your stay with us. We look forward to welcoming you back to our property on your future visits to Pittsburgh!

10/10 – Excellent

Daniel, Verdun

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well maintained hotel, people were kind and helpful. A short 20 minute walk to PNC Park
Séjour de 2 nuits en septembre 2022
Hampton Inn and Suites Pittsburgh Downtown a répondu le 10 nov. 2022
Thank you for your review. We are happy that you enjoyed your stay and that our staff was able to be a memorable one! We look forward to seeing you on your next visit to Pittsburgh!

10/10 – Excellent

Catherine

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel, très bien situé ! Je recommande chaudement !
Séjour de 2 nuits en juillet 2022

10/10 – Excellent

Martin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Apprécié : Tout Déplu : Rien
Séjour de 3 nuits en juillet 2022

8/10 – Bien

Kjersti

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Natalia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Far from the convinient store
Séjour de 1 nuit en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 24 mai 2024
Natalia, we are happy to know that you enjoyed your stay with us! We hope to see you again soon.

10/10 – Excellent

Nicole

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hampton inn and suites makes you feel like you're home... The staff are incredible,the hotel was spacious and clean .. I will always book with Hampton
Séjour de 3 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 22 mai 2024
Nicole, we absolutely love reading reviews like yours! I will share your kind works with our team as we strive daily to ensure that all of our guests leave with that same feeling that comes from true hospitality. We are delighted to hear that you enjoyed your stay, and we look forward to welcoming you back to our property on your next visit into Pittsburgh!

10/10 – Excellent

Kristine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 21 mai 2024
Kristine, we are happy to know you had a great stay. We look forward to seeing you again soon!

8/10 – Bien

Tommy

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location was perfect
Séjour de 3 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 20 mai 2024
Tommy, we are happy to know that you enjoyed your stay with us! We hope to see you again soon!

8/10 – Bien

Jihua L

Voyage de couple, Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
everything is okay except they didn't daily cleaning service. For my 3 nights stay, they cleaned once. The cleaning is very minimum. The cleaning person only made the bed, no refilling for anything. no coffee or tea refill. I was concerned my used towels were folded and put back on the pile! no floor carpet vacuum and no bathroom floor or count top clean.
Séjour de 3 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 20 mai 2024
Jihua, we are delighted to hear that you enjoyed your stay with us. Thank you for sharing your feedback with us as this does not reflect our normal standard of service. We will share this review with our housekeeping team so that we can continue to improve! We hope to welcome you back again soon and give you the all-star service that you deserve!

10/10 – Excellent

AMIT

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very helpful & friendly staff Large spacious suite Good cleaning .
Séjour de 2 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 20 mai 2024
Amit, we are so happy to hear that you had a great stay and that our staff was able to stand out! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious, clean, comfortable and well located
Séjour de 1 nuit en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 20 mai 2024
Mark, we are happy to hear that you had a great stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

8/10 – Bien

KENNETH

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No Comment
Séjour de 2 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 20 mai 2024
Kenneth, we are happy that you enjoyed your stay! We hope to welcome you back again soon!

10/10 – Excellent

Xiulin, Brookline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice to walking around downtown and museums
Séjour de 3 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 17 mai 2024
Xiulin, we are happy to know that you had a great stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 – Excellent

Xiulin, Brookline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I had 4 days in this hotel, very nice, walked around in Pittsburgh downtown and museums
Séjour de 1 nuit en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 17 mai 2024
Xiulin, we are delighted to know that you had a great stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 – Excellent

Michael, Waco

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property in the heart of the city. Convenient to everything. Very walkable. Free and super easy parking is a huge perk in this area.
Séjour de 1 nuit en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 15 mai 2024
Michael we are happy to know that you enjoyed all the aspects of your stay with us! We love to read reviews like yours! We hope to welcome you back to our property on your next visit into Pittsburgh!

10/10 – Excellent

Duane

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed the Hot Tub and Pool. The chemicals they used in the pool did smell funny.
Séjour de 1 nuit en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 15 mai 2024
Duane, thank you for your feedback! I will share your feedback with the team so that we can continue to improve! We hope to see you again soon!

10/10 – Excellent

KYE WAN, PLEASANTON

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 15 mai 2024
We are delighted to know that you enjoyed your stay with us! We hope to be able to welcome you back again soon!

10/10 – Excellent

Gary A

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dog friendly!!
Séjour de 4 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 14 mai 2024
Gary we are happy to know that you had a great stay with your furry companion! We look forward to welcoming you both back soon!

10/10 – Excellent

Nancy, Mansfield

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, safe, nice staff.
Séjour de 1 nuit en mai 2024
Derek a répondu le 13 mai 2024
Nancy, thank you for your recent stay and positive feedback on our hotel! Please come back and stay with us again.Regards,

8/10 – Bien

Sharon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to the strip area and PNC Park
Séjour de 2 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 10 mai 2024
Sharon, we are happy to know that you had a great stay with us and that you were able to get to all the fun stuff from our location! We hope to be able to welcome you back soon!

10/10 – Excellent

Morgan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Free parking
Séjour de 1 nuit en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 9 mai 2024
Morgan, we are happy to know that you had a great stay! We look forward to seeing you again soon!

10/10 – Excellent

Iming

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet property with friendly staff and great breakfast. Only minor complaint is the free parking fills up quickly when there’s a big event going on, which forces guests to find paid parking elsewhere.
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 9 mai 2024
Iming, we are delighted to know that you enjoyed your stay with us and that our staff was able to stand out! We are sorry to hear that you paid for parking elsewhere as we do have a overflow parking lot for when our immediate one fills up! We hope to be able to welcome you back to our property on your next visit to Pittsburgh!

10/10 – Excellent

Anntionette

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 9 mai 2024
Anntionette, we are happy to know that you had a great stay! See you next time!

10/10 – Excellent

Josephine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overnight stay. Free parking great breakfast. Clean and safe
Séjour de 1 nuit en mai 2024
Derek a répondu le 6 mai 2024
Josephine, thank you for your recent stay and review of our hotel. We're glad to hear that you enjoyed your stay and our free parking and breakfast! Please come back again.Regards,

2/10 – Terrible

Noah

Points forts : État et installations de l’hébergement
Points faibles : Propreté, service et personnel
My room light wasn’t working and housekeeping didn’t clean the room.
Séjour de 1 nuit en mai 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 3 mai 2024
Noah, we strive to ensure all of our guests have a great stay and it seems we missed the mark during your time we us. We apologize for the inconveniences you experienced during your stay. I will share this review with our team so that we can continue to improve. We hope to see you again to have the chance to give you the all-star service that we pride ourselves in and that you deserve.

6/10 – Acceptable

Mei p

Séjour de 4 nuits en avril 2024
Derek a répondu le 3 mai 2024
Mei p, thank you for your recent stay and review of our hotel. We hope that you will return again in the future.Regards,

10/10 – Excellent

Jesse

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and best designed room. Equipped with bath tub. The sink stopper didn't work.
Séjour de 1 nuit en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 1 mai 2024
Jesse we are happy to hear that you enjoyed your stay with us! Thank you for taking the time to leave us a review, I will share this with our team so that we can continue to improve! We hope to see you again soon!

8/10 – Bien

Richard

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay here. The room was clean and tidy, breakfast options were good, the pool was well maintained, and the location made the city easily available to us without using a car. The only suggestion I’d make is to maybe require (and enforce) adult supervision in the pool area as there was a very rowdy unsupervised group of preteens there at one point, which made for a difficult situation.
Séjour de 5 nuits en mars 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 1 mai 2024
Richard, we are happy to hear that you enjoyed your stay with us! We appreciate the feedback, I will share this with our team so that we may continue to improve! We hope to see you again on your next visit into Pittsburgh!

10/10 – Excellent

Melanie

Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
The sheets on the fold out couch in our Suite were dirty. We had to call down to have clean sheets sent up. The staff was accommodating and friendly.
Séjour de 1 nuit en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 30 avr. 2024
Melanie, we are sorry to hear about the inconvenience during your stay. We are happy to hear that our staff was able to assist you with this and that you were able to enjoy your stay! Thank you for your feedback and I will share this with our team so that we can continue to improve! We hope to see you again soon!

10/10 – Excellent

Alessandro

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Incredible and personalized check in experience with Holly. She made us feel incredibly welcomed for our first visit to Pittsburgh. Room was spacious and clean, parking was easy and close to the entrance.
Séjour de 1 nuit en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 30 avr. 2024
Alessandro, we are delighted to hear that Holly was able to be a great part of your experience with us! We love her and will share your kind words! We are happy to know that you had an all-around enjoyable stay! We hope to see you again on your next visit into Pittsburgh!

6/10 – Acceptable

Kerry

Voyage en famille
We have stayed at this hotel many times but last being over a year ago and I was disappointed at how the cleanliness declined..linens and sheets were dingy, bed mattress was not comfortable at all and the towels had hair from other s stuck in it. I requested our room be cleaned on the 3rd day but it was never done. Staff remained mostly friendly but again I was disappointed at the decline of this hotel.
Séjour de 2 nuits en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 29 avr. 2024
Kerry, we strive to ensure that all of our guests leave here with a feeling that comes from the satisfaction of a great hotel stay, we apologize that it seems we missed the mark during your time with us! Thank you for sharing your feedback so that we can share this with our team and continue to improve! We hope to get the chance to welcome you back again in the future, so that we can give you the all-star service that we pride ourselves in and that you deserve!

10/10 – Excellent

ADRIANA, leesport

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location.
Séjour de 2 nuits en avril 2024
Hampton Inn & Suites Pittsburgh - Downtownc a répondu le 29 avr. 2024
Adriana, we are happy to know that you enjoyed your stay with us! We look forward to seeing you again on your next visit into Pittsburgh!

10/10 – Excellent

shirish

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall good experience. will use it again in next trips...
Séjour de 2 nuits en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 29 avr. 2024
Shirish, we are happy to know that you had a great stay with us! We look forward to seeing you again soon!

10/10 – Excellent

Lori

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and convenient.
Séjour de 1 nuit en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 29 avr. 2024
Lori, we are delighted to know that you enjoyed your time with us! We look forward to seeing you again on your next visit to Pittsburgh!

8/10 – Bien

Shuyao

Séjour de 1 nuit en avril 2024
Derek a répondu le 25 avr. 2024
Shuyao, thank you for your recent stay and review of our hotel. We appreciate your feedback and hope that you will return again in the future.Regards,

10/10 – Excellent

Helen

Séjour de 1 nuit en avril 2024
Derek a répondu le 24 avr. 2024
Helen, thank you for your recent stay and review of our hotel. We appreciate your feedback and hope that you will visit us again soon.Regards,

10/10 – Excellent

teddy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We checked in very late and left early in the morning we could not say much It was quiety and roomy though
Séjour de 1 nuit en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 24 avr. 2024
Teddy, we are happy to know that even though your trip was short, you enjoyed your stay with us! We hope to see you again soon!

10/10 – Excellent

Ryan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place highly recommended
Séjour de 1 nuit en avril 2024
Derek a répondu le 22 avr. 2024
Ryan, thank you for your kind words on our hotel! Please come see us again.Regards,

8/10 – Bien

Londa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
spacious, updated, beautifully decorated
Séjour de 1 nuit en avril 2024
Derek a répondu le 22 avr. 2024
Londa, thank you for your recent stay and positive feedback on our property! We hope you will return again.Regards,

8/10 – Bien

Kjersti

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were very nice. Hotel was also very nice and in a good area for lots of entertainment and food options. Only complaint would be when taking a shower the tub fills with water and drains very slowly, They did sent someone up to try and fix it but from what our friends said about their rooms also it's just a plumbing issue with the whole hotel most likely due to the flooding and over abundance of rain.
Séjour de 6 nuits en avril 2024
Derek a répondu le 19 avr. 2024
Kjersti, thank you for your recent stay with us. I apologize for the inconvenience you experienced while here. Thank you for your feedback, and I will pass this information along to our staff.Regards,

8/10 – Bien

Jani

Voyage en groupe
Points forts : État et installations de l’hébergement
Not fancy or luxury, but great location and free parking. Room wasn’t clean while we were there, three days.
Séjour de 3 nuits en avril 2024
Derek a répondu le 19 avr. 2024
Jani, thank you for taking the time to review our hotel. I apologize for where we fell short, and I hope that you will give us another chance the next time you are in the area.Regards,

10/10 – Excellent

Rebecca

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were greeted by a woman named Mary at the front desk and she was amazing. She was friendly, knowledgeable, (she gave us a run down on the best places to eat and places to visit), let us check in early, and her customer service was above the rest! The lobby was very clean, bright, and made you feel welcome. There was a buffet style breakfast every morning with some great breakfast items. Upon entering the room, the carpet was spotless, the tv had our name on it, the bathroom was extremely clean, there was as an extra blanket and sheet in the dresser, the room had a small microwave and fridge to use. The bathroom had regular size shampoo, conditioner, body wash, and lotion bottles to use. There was a pool and hot tub to use with towels provided, but they were very small. We enjoyed relaxing in them after walking around town all day. The hotel location was great for walking around and exploring the area, we parked and only used our vehicle on the third day of our trip. There are plenty of things to do within walking distance- The Puttshak, located in the terminal, was an indoor mini golf place that was amazing- so much fun! We will definitely be back in the future!
Séjour de 2 nuits en avril 2024
Derek a répondu le 18 avr. 2024
Rebecca, thank you very much for your recent stay and detailed review of our hotel! We are truly appreciative of your feedback, and we're thrilled to hear that you enjoyed your stay with us and our amenities! We hope you will return the next time you are in the area.Regards,

10/10 – Excellent

Nicole

Séjour de 1 nuit en avril 2024
Hampton Inn & Suites Pittsburgh - Downtown a répondu le 7 mai 2024
Nicole, we are delighted to know that you had a great stay with us! We look forward to seeing you again soon!

10/10 – Excellent

Debby

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really enjoyed our stay. I appreciated that we could get a bottle of wine at the front desk as it had been a long day of cancelled, delayed and rescheduled flights. The location was perfect for connecting with our tour company to bike the Great Allegheny Passage.
Séjour de 1 nuit en avril 2024
Derek a répondu le 22 avr. 2024
Debby, thank you for your recent stay and feedback. We're glad to hear that you enjoyed our location and amenities! Please come back and see us again.Regards,

10/10 – Excellent

Jian-hua

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hampton Inn and Suites Pittsburgh Downtown a répondu le 16 avr. 2024
Jian-hua, we are delighted to know that you enjoyed your stay with us! We look forward to seeing you again soon!

10/10 – Excellent

Dave

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hampton Inn and Suites Pittsburgh Downtown a répondu le 15 avr. 2024
Dave, we are happy to hear that you enjoyed your stay with us! We look forward to seeing you again soon!

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Liked everything!!!!
Séjour de 1 nuit en avril 2024
Hampton Inn and Suites Pittsburgh Downtown a répondu le 15 avr. 2024
James, we are so happy to hear that you liked everything during your stay with us! We hope to welcome you back to Pittsburgh again soon!

10/10 – Excellent

Catherine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Hampton Inn and Suites Pittsburgh Downtown a répondu le 15 avr. 2024
Cathrine, we are happy to know that you had a great stay with us! We hope to see you again soon on your next visit into Pittsburgh!

8/10 – Bien

Oleg, Newtown

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good hotel, everything is looks nice and clean, room big, bed comfortable. Two notice i would like to share: 1. Noise from nearby road is too loud, make almost impossible to sleep 2. No drinking water provided in the room, if you wish to drink must buy it in lobby.
Séjour de 1 nuit en avril 2024
Hampton Inn and Suites Pittsburgh Downtown a répondu le 12 avr. 2024
Oleg, we are happy to hear that you enjoyed your stay with us. We apologies that the city noise was loud during your stay with us. We do have a water bottle refill station located on the first floor, free of charge and water for purchase any time. Thank you for your feedback as we always look for ways to improve! We hope to see you again soon!