Title: Surestay Plus By Best Western Pigeon Forge (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surestay Plus By Best Western Pigeon Forge Travelers find convenience and comfort at this refreshed hotel near Island at Pigeon Forge, perfect for both late-night work sessions and early relaxation. ## Photo gallery for Surestay Plus By Best Western Pigeon Forge ![Free daily full breakfast - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/b267c638.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/bce963c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/da865ca3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, coffee/tea maker - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/54c0d023.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, WiFi - Surestay Plus By Best Western Pigeon Forge (Pigeon Forge)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e4b647ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Surestay Plus By Best Western Pigeon Forge offers a refreshed retreat amid scenic surroundings. Guests enjoy amenities like laundry facilities, public WiFi, a 24-hour business center, and a vending machine. Attentive staff assist with access to the nearby LeConte Center. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) ![Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/8e9105eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) 8.8 Excellent 56 reviews ### Highlights Air conditioning Heating Connecting rooms available Refrigerator Flat-screen TV Renovated in 2023 Private bathroom Hair dryer - 226 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e1da096f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) 8.6 Excellent 47 reviews ### Highlights Air conditioning Heating Connecting rooms available Refrigerator Flat-screen TV Renovated in 2023 Private bathroom Hair dryer - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) ![Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e9871fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) 8.4 Very good 11 reviews ### Highlights Air conditioning Heating Connecting rooms available Kitchenette Full-sized refrigerator/freezer Flat-screen TV Renovated in 2023 Private bathroom - 225 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/9f07f4b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) 8.8 Excellent 72 reviews ### Highlights Air conditioning Heating Connecting rooms available Kitchenette Full-sized refrigerator/freezer Flat-screen TV Renovated in 2023 Private bathroom - 225 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/e1da096f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave 7.8 Good 10 reviews ### Highlights Air conditioning Heating Connecting rooms available Refrigerator Flat-screen TV Renovated in 2023 Private bathroom Hair dryer - 225 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/95f4da6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly) 9.2 Wonderful 5 reviews ### Highlights Air conditioning Heating Connecting rooms available Kitchenette Mini-fridge Flat-screen TV Renovated in 2023 Private bathroom - 225 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly) ![Desk, laptop workspace, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/96000000/95880000/95872300/95872288/932eaf79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly) 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Connecting rooms available Refrigerator Flat-screen TV Renovated in 2023 Private bathroom Hair dryer - 225 sq ft - Sleeps 2 - 1 King Bed ### 1 King Bed, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower - Sleeps 4 ### 1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 4 ### Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Pet Friendly Room, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 4 ### 1 King Bed, Non-Smoking, Pet Friendly Room, Work Desk, Microwave And Refrigerator, Walk In Shower - Sleeps 2 ## You may also like Ad ![Indoor pool, a heated pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11980000/11979700/11979622/2c09efb8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Tower Inn Downtown Pigeon Forge - 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Pool - Hot tub - Spa - Pet friendly 9.4 Exceptional 1,242 reviews CA $146 CA $194 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Pigeon-Forge-Hotels-Margaritaville-Island-Hotel.h8765885.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=b362145c-b167-4b98-9d56-5ccf74e921dd&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/43300/43233/0b58b6bd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vacation Club Laurel Crest Pigeon Forge Pigeon Forge - Pool - Hot tub - Kids pool - Parking included 8.4 Very good 51 reviews CA $156 CA $175 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Pigeon-Forge-Hotels-Hilton-Vacation-Club-Laurel-Crest-Pigeon-Forge.h43233.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=8264&destination=Pigeon Forge&destType=MARKET&latLong=35.794472,-83.562454&searchId=b362145c-b167-4b98-9d56-5ccf74e921dd&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPigeon-Forge-Hotels-Surestay-Plus-By-Best-Western-Pigeon-Forge.h95872288.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPigeon-Forge-Hotels-Surestay-Plus-By-Best-Western-Pigeon-Forge.h95872288.Hotel-Information) ## About the area Downtown Pigeon Forge, a neighborhood in Pigeon Forge, is home to Surestay Plus By Best Western Pigeon Forge. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood and Dollywood's Splash Country. Wild Bear Falls Indoor Water Park and Anakeesta are not to be missed. [Visit our Pigeon Forge travel guide](https://www.expedia.ca/Pigeon-Forge.dx8264) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.79151%2C-83.56193&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L_6rlsTvQxuDrzBUhLQQTJBd3k8=) 125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308 ### What's nearby - ![The Pigeon Forge Mill, commonly called the Old Mill, is a historic gristmill in the U.S. city of Pigeon Forge, Tennessee](https://images.trvl-media.com/place/6326419/dd7fcafe-76c2-40f9-a4fc-694d836017d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Old Mill 11 min walk \- 0.9 km - ![LeConte Center At Pigeon Forge](https://images.trvl-media.com/place/6326491/9afa5e1a-e0f5-4889-ae15-bbe54a47c0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) LeConte Center at Pigeon Forge 11 min walk \- 1.0 km - ![Sevierville_PigeonForgeFactoryOutletMall_6326508_01](https://images.trvl-media.com/place/6326508/33eff41b-eb0f-4d62-aeee-a8bdf9df4ccd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pigeon Forge Factory Outlet Mall 12 min walk \- 1.1 km - ![Island at Pigeon Forge which includes a fountain](https://images.trvl-media.com/place/6269495/1402b5bb-74b8-4b31-9638-882cd974756f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Island at Pigeon Forge 3 min drive \- 1.8 km - Xtreme Racing Center 3 min walk \- 0.3 km ### Getting around - McGhee Tyson Airport (TYS) 54 min drive ### Restaurants - Old Mill Restaurant 13 min walk - Margaritaville 3 min drive - McDonald's 16 min walk - CiCi's Pizza 5 min walk - Reagan's House of Pancakes 16 min walk ## About this property ### Surestay Plus By Best Western Pigeon Forge Hotel remodeled in 2023 and located near LeConte Center at Pigeon Forge Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities like free full breakfast and a 24-hour business center. Guests can connect to free WiFi in public areas. You'll also find perks like: - Free self parking - Smoke-free premises and a vending machine - Guest reviews say great things about the helpful staff Room features All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property. More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Microwaves, coffee/tea makers, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/523300/523209/a5e8f19b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Pigeon Forge Pigeon Forge - Pool - Breakfast included - Pet friendly - Parking included 8.6 Excellent 1,008 reviews CA $72 CA $81 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=523209&PinnedHotelID=523209&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1780000/1773900/1773895/cea12c15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Pigeon Forge near Island Drive Downtown Pigeon Forge - Pool - Breakfast included - Pet friendly - Parking included 8.6 Excellent 1,002 reviews CA $74 CA $83 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1773895&PinnedHotelID=1773895&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/460000/459300/459227/809e3e13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn And Suites Dollywood Pigeon Forge - Pool - Hot tub - Breakfast included - Kids pool 8.4 Very good 1,488 reviews CA $69 CA $77 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=459227&PinnedHotelID=459227&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/7000000/6300000/6293200/6293131/8870cb3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Grove Inn Pigeon Forge - Pool - Hot tub - Breakfast included - Kids pool 8.6 Excellent 1,451 reviews CA $71 CA $82 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=6293131&PinnedHotelID=6293131&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/25000/24969/w3837h2556x3y4-488fda51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plaza Inn Pigeon Forge - 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Breakfast included - Parking included - Free WiFi - Air conditioning 7.6 Good 949 reviews CA $56 CA $62 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=3409037&PinnedHotelID=3409037&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily self-serve breakfast](https://images.trvl-media.com/lodging/1000000/130000/123100/123070/9a101f0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Pigeon Forge Dollywood Lane Pigeon Forge - Pool - Breakfast included - Pet friendly - Parking included 8.6 Excellent 1,001 reviews CA $69 CA $78 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=123070&PinnedHotelID=123070&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/30000/23800/23710/28284ac5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Econo Lodge Pigeon Forge Riverside Pigeon Forge - Pool - Hot tub - Breakfast included - Kids pool 8.8 Excellent 2,739 reviews CA $80 CA $90 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=23710&PinnedHotelID=23710&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 9:00 AM to midnight, pool umbrellas](https://images.trvl-media.com/lodging/1000000/30000/25800/25724/04ae7639.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Pigeon Forge North Pigeon Forge - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $80 CA $90 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=25724&PinnedHotelID=25724&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=95872288&PinnedHotelID=95872288&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=95872288,523209,1773895,459227,6293131) ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge) - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Family friendly - In-room microwave ### Conveniences - Limited-hour front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) ### Business services - 24-hour business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Braille/raised signage - Grab bar in shower (24 inches high) - Hardwood flooring in public areas - Stair-free path to entrance - Thin carpet in public areas - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible van parking ### More - 1 building - 2 floors - Built in 1984 - Renovated entire property - July 2023 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Microwave ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Heating - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in fee: USD 25.00 Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 25.00 ### Special check-in instructions The front desk is open daily from 6:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay) Welcoming dogs and cats only 3 total (up to 160 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for in-room wireless internet: USD 0 per stay (rates may vary) - Pet fee: USD 25 per accommodation (varies based on length of stay) - Early check-in fee: USD 25.00 (subject to availability) - Late check-out fee: USD 25.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Surestay Plus By Pigeon Forge Surestay Plus By Best Western Pigeon Forge Hotel Surestay Plus By Best Western Pigeon Forge Pigeon Forge Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge ## Frequently asked questions ### Is Surestay Plus By Best Western Pigeon Forge pet-friendly? ### How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge? ### How much is parking? ### What time is check-in at Surestay Plus By Best Western Pigeon Forge? ### What time is check-out at Surestay Plus By Best Western Pigeon Forge? ### Where is Surestay Plus By Best Western Pigeon Forge located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Surestay Plus By Best Western Pigeon Forge Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Amenities ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 590 8 - Good 294 6 - Okay 141 4 - Poor 57 2 - Terrible 71 ## Reviews ### 10/10 Excellent #### amanda Jan 19, 2026 Liked: Cleanliness, property conditions & facilities Room clean, staff amazing great stay ##### amanda Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Matthew Jan 24, 2026 Liked: Cleanliness, staff & service Room was clean and the bed was very comfy, might not be one of your higher class hotels but definitely a bang for your buck! ##### Matthew Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Kim Nov 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We loved the location and stay ##### Kim Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### john Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Third time staying here and always clean and comfortable and nice staff. ##### john Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Angela Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent check in and safe and clean and close to everything! ##### Angela Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### linda Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities room was clean and comfortable. very friendly and helpful staff! will stay there again!! ##### linda Stayed 2 nights in Dec 2025 ### 8/10 Good #### Andrew Jan 19, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's nothing the property can do but the bar nearby is very loud at night. It made it hard to sleep. The staff was great and the location is nearby everything. One small nit-pick is that the walls are not very insulated and you can hear people in the other rooms very easy. 4/5 ##### Andrew Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Catherine Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Comfortable bed. Walk-in shower convenient for accessible room ##### Catherine Stayed 2 nights in Dec 2025 ### 8/10 Good #### Kevin Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and staff was friendly ##### Kevin Stayed 3 nights in Oct 2025 ### 8/10 Good #### Kimberly Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great. Room was clean. ##### Kimberly Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Debbie Oct 15, 2025 The breakfast was excellent ##### Debbie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Michael Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was very clean, staff was friendly and curtious, beds were comfortable and breakfast was abundant and hot. ##### Michael Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Sarah Jan 2, 2026 Rooms are nice and clean but the refrigerator in the room was pretty dirty and also had shreds of human hair in it. Other than that, ##### Sarah Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jerome Nov 28, 2025 Liked: Property conditions & facilities Very clean, up to date. ##### Jerome Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Janice Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really good place that allows pets and area to walk. The staff is nice and the breakfast in the morning is an additional plus, considering what all the hotels in the area are charging. I'd stay again. ##### Janice Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### irene Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was very friendly Room was spacious, clean and bed was comfortable. Breakfast was excellent. I would definitely stay here again or recommend to others ##### irene Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Fern Oct 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was very nice and very clean. Liked the location it was quiet and plenty of parking available, off the main drag through Pigeon Forge. Breakfast was good and plentiful. The check in was great and the staff were very helpful and courteous. ##### Fern Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Robert Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was very clean and comfortable. Very quiet at night. The front desk person when we checked in was very friendly. ##### Robert Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Gary Dec 16, 2025 Liked: Amenities, property conditions & facilities The room was in good shape and very inviting, until we saw the bugs in the bathroom! They looked to be roaches. ##### Gary Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Teresa Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the stay for the short time we wer there. Conveniently located to everything. Comfortsble beds. ##### Teresa Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Willis Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very impressed with the cleanliness of the entire facility. Staff was very friendly and helpful. We had to leave early for personal reasons, but thoroughly enjoyed our stay while there. ##### Willis Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Diane Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very clean and updated. Great breakfast!!!! ##### Diane Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Theresa Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was very nice and clean. The bed was excellant and the breakfast was good. I was traveling with my dog and the area to potty the dog felt a little bit unsafe. ##### Theresa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Christy Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast, clean and cozy room with a pizza place right behind (walking distance). Really enjoyed bringing my babies along but was disappointed at the fee for pets only because I felt penalized for wanting to be with my babies. I mean would you up charge for a child who may damage more than a chihuahua? ##### Christy Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Liz Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was very spacious. Clean room. 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