Title: Phoenix Grand Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6337833&destination=Patong%2C+Phuket+Province%2C+Thailand&selected=17366029&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Grand Hotel This tropical retreat near Bangla Boxing Stadium offers the perfect blend of relaxation and convenience with its rooftop terrace and rejuvenating spa ## Photo gallery for Phoenix Grand Hotel ![Outdoor pool, pool umbrellas, sun loungers - Phoenix Grand Hotel (Patong)](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/d441928e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Phoenix Grand Hotel (Patong)](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/6bae657d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Phoenix Grand Hotel (Patong)](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/33ebe743.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Phoenix Grand Hotel (Patong)](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/f48b5dd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Phoenix Grand Hotel (Patong)](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/b9c8ab53.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Grand Hotel welcomes travelers with thoughtful amenities for a complete stay. Guests can enjoy meals from breakfast through dinner at the restaurant, take refreshing dips in the outdoor pool, and stay connected with in-room WiFi throughout their visit. ## Reviews 7.8 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/d15a9f69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - City view - 301 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/80042cdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - City view - 301 sq ft - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/51000000/50610000/50600500/50600476/ce501349_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Andaman Beach Hotel Phuket - Handwritten Collection by Accor Patong - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 81 reviews CA $86 CA $102 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Phuket-Hotels-The-Andaman-Beach-Hotel-Phuket-Patong.h50600476.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=6337833&destination=Patong&destType=MARKET&latLong=7.896579,98.302097&searchId=bb922b89-faa0-4f5e-9127-577cc6cd6c69&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/5000000/4430000/4423400/4423313/5202f0ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Amata Patong Patong - 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Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,003 reviews CA $84 CA $100 total includes taxes & fees May 6 - May 7 [](https://www.expedia.ca/Phuket-Hotels-Novotel-Phuket-Vintage-Park.h4984684.Hotel-Information?chkin=2026-5-6&chkout=2026-5-7&rm1=a2®ionId=6337833&destination=Patong&destType=MARKET&latLong=7.896579,98.302097&searchId=bb922b89-faa0-4f5e-9127-577cc6cd6c69&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20260000/20257200/20257114/3bdf5817_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dinso Resort & Villas Phuket, Vignette Collection by IHG Patong - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 225 reviews CA $224 CA $265 total includes taxes & fees May 5 - May 6 [](https://www.expedia.ca/Patong-Hotels-Dinso-Resort-Villas-Phuket.h20257114.Hotel-Information?chkin=2026-5-5&chkout=2026-5-6&rm1=a2®ionId=6337833&destination=Patong&destType=MARKET&latLong=7.896579,98.302097&searchId=bb922b89-faa0-4f5e-9127-577cc6cd6c69&top_cur=CAD) Ad ![Sundeck](https://images.trvl-media.com/lodging/34000000/33380000/33373900/33373875/b4b184fd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Myth Hotel Patong Phuket Patong - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 392 reviews CA $131 CA $156 total includes taxes & fees May 7 - May 8 [](https://www.expedia.ca/Phuket-Hotels-Movenpick-Myth-Hotel-Patong-Phuket.h33373875.Hotel-Information?chkin=2026-5-7&chkout=2026-5-8&rm1=a2®ionId=6337833&destination=Patong&destType=MARKET&latLong=7.896579,98.302097&searchId=bb922b89-faa0-4f5e-9127-577cc6cd6c69&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Phoenix-Grand-Hotel.h17366029.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Phoenix-Grand-Hotel.h17366029.Hotel-Information) ## About the area Located in Patong, Phoenix Grand Hotel is connected to a shopping center. Bangla Road and Promthep Cape are notable landmarks, and travelers looking to shop may want to visit Banzaan Fresh Market and Jungceylon Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Bangla Boxing Stadium. [Visit our Patong travel guide](https://www.expedia.ca/Patong.dx6337833) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.89198%2C98.30141&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ADN-pgcLmzq7fTiSs_c7TWrLxNo=) 184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150 ### What's nearby - ![Phuket, Thailand - February 17, 2015: Jungceylon shopping and entertainment with fountains largest shopping mall in Phuket, Thailand](https://images.trvl-media.com/place/6145518/26217427-4b40-454a-ac6c-2347f92994ff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jungceylon Shopping Center 2 min walk \- 0.2 km - ![Bangla Road](https://images.trvl-media.com/place/6125795/7020d371-85d3-43a7-825e-d54eb8134d44.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bangla Road 5 min walk \- 0.5 km - ![Patong Beach](https://images.trvl-media.com/place/6125667/b6ddcf09-c447-4f14-91ad-83bd3cb5d277.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Patong Beach 9 min walk \- 0.8 km - Bangla Boxing Stadium 1 min walk \- 0.0 km - Banzaan Fresh Market 2 min walk \- 0.2 km ### Getting around - Phuket Intl. Airport (HKT) 57 min drive ### Restaurants - Lucky 13 sandwich 1 min walk - Kuwait Restaurant (مطعم الكويت) 2 min walk - McDonald's 2 min walk - Churrasco Phuket Steakhouse 2 min walk - Lexxy 2 min walk ## About this property ### Phoenix Grand Hotel Hotel near Jungceylon Shopping Center Located close to Bangla Boxing Stadium and Banzaan Fresh Market, Phoenix Grand Hotel provides a rooftop terrace, dry cleaning/laundry services, and a full-service spa. Treat yourself to a Thai massage or other spa services. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), airport pick-up service (surcharge), and tour/ticket assistance - Luggage storage, a porter/bellhop, and a 24-hour front desk Room features All 116 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - 40-inch LCD TVs with cable channels - Wardrobes/closets, balconies, and separate sitting areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4430000/4423400/4423313/5202f0ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amata Patong Patong - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 1,001 reviews CA $42 CA $50 total includes taxes & fees May 1 - May 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=4423313&PinnedHotelID=4423313&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite, Balcony, Mountain View](https://images.trvl-media.com/lodging/126000000/125060000/125053900/125053833/e6aaf901.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amara APK Resort and Spa Patong - Pool - Free WiFi - Air conditioning - Breakfast available 7.8 Good 16 reviews CA $32 CA $36 total includes taxes & fees Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=125053833&PinnedHotelID=125053833&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Twin Room](https://images.trvl-media.com/lodging/10000000/9300000/9294600/9294594/081ed743.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### iCheck inn Central Patong Patong - 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Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - In-room massages - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for THB 1000.0 Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately THB 250.00 per person - Airport shuttle fee: THB 1200 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Phoenix Grand Hotel Kathu Phoenix Grand Kathu Phoenix Grand Hotel Patong Phoenix Grand Patong Phoenix Grand Phoenix Grand Hotel Hotel Phoenix Grand Hotel Patong Phoenix Grand Hotel Hotel Patong ## Frequently asked questions ### Does Phoenix Grand Hotel have a pool? ### How much does it cost to stay at Phoenix Grand Hotel? ### Is Phoenix Grand Hotel pet-friendly? ### How much is parking? ### What time is check-in at Phoenix Grand Hotel? ### What time is check-out at Phoenix Grand Hotel? ### Does Phoenix Grand Hotel provide a shuttle to the airport? ### Where is Phoenix Grand Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix Grand Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 7.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 43 8 - Good 50 6 - Okay 19 4 - Poor 10 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### hasyim Jul 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities siness | Solo Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor. ##### hasyim Verified ### 4/10 Poor #### TAKASHI Sep 2, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities フロントスタッフは愛想が無く、不親切!設備は新しいが掃除が行き届いていない。プールが特にきたない!周辺は便利な位置にあるが、深夜から朝にかけて扉開閉音で目を覚まされる。 ##### TAKASHI Stayed 5 nights in Aug 2023 Verified ### 10/10 Excellent #### Verified traveller Jan 23, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Отель оправдал ожидания. Номер очень хороший, чисто, большой, балкон, хорошее расположение, отель 650 метров от Banglaroad, Jungceylon тоже недалеко. Завтрак пусть и не сильно разнообразный, но есть все, что нужно. Вкусный кофе! Персонал мог бы соответствовать стране улыбок, какие-то вечно хмурые на ресепшн сидели ##### Verified traveller Stayed 11 nights in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller Jan 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heel goed Propere kamers! Heel mooi uitzicht! Dicht bij het centrum en de scooters zijn ook dichtbij prachtige verblijf ##### Verified traveller Stayed 12 nights in Dec 2019 Verified ### 2/10 Terrible #### Verified traveller Nov 9, 2019 Disliked: Staff & service, amenities, property conditions & facilities Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel ##### Verified traveller Stayed 6 nights in Nov 2019 Verified ### 10/10 Excellent #### Verified traveller Nov 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia ##### Verified traveller Stayed 8 nights in Oct 2019 Verified ### 8/10 Good #### Verified traveller Nov 1, 2019 Liked: Staff & service, amenities, property conditions & facilities simple, good shower comfortable no luxuries just what you need ##### Verified traveller Stayed 2 nights in Oct 2019 Verified ### 6/10 Okay #### Verified traveller Oct 8, 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Hotel for few nights stay Hotel was okay for few nights stand, it's close to the shopping center and few minutes from the Bangla road and beach, so it was a good location. Room was clean and comfortable. Hotel stuff were not so friendly or welcoming. Swimming pool area needs an update, there was only three sunbeds, one of them broken and no umbrellas. Hotel breakfast was very simple, so do not expect much from that. ##### Verified traveller Stayed 3 nights in Oct 2019 Verified ### 8/10 Good #### Verified traveller Oct 3, 2019 Liked: Cleanliness, amenities, property conditions & facilities Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market. ##### Verified traveller Stayed 5 nights in Sep 2019 Verified ### 8/10 Good #### Verified traveller Sep 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Good location Clean and quiet Good air conditioning ##### Verified traveller Stayed 8 nights in Sep 2019 Verified ### 4/10 Poor #### Verified traveller Sep 17, 2019 Disliked: Cleanliness, amenities, property conditions & facilities 部屋の鼻をつくにおい。 ##### Verified traveller Stayed 10 nights in Sep 2019 Verified ### 8/10 Good #### J Aug 25, 2019 Liked: Cleanliness, staff & service 室内だけでなく外観や共用部分も清潔感ありました。水回りも清掃行き届いているのですが、とても残念なのは、水道の水が汚いことです。グラスに溜めると普通に茶褐色に濁っていました。毎日2本ペットボトルウォーターが置かれるので歯磨き・うがいに利用しました。 ##### J Stayed 5 nights in Apr 2019 Verified ### 8/10 Good #### Verified traveller Aug 1, 2019 Liked: Cleanliness, staff & service The only good thing about the Phoenix Grand is that the room was spacious and had a great view. The let down was the neglected common areas. The place felt Like a backpackers hostel. Doors were slammed through the night and on many occasions people were screaming in the common areas in the early hours of the morning. I had the buffet breakfast twice in 13 days as they did not have much variety. There are other places down the road serving better breakfast for similar price. This could be a great hotel if it was better maintained which would hence attract a better clientele. I cannot fault the position as it is literally around the corner from the Banzaan Market, Jungceylon shopping centre and only a short stroll to Bangla Road and Patong beach. ##### Verified traveller Stayed 13 nights in Jul 2019 Verified ### 6/10 Okay #### sudip Jul 25, 2019 #### Good location for price Very good location comfortable bed & clean room Breakfast very average - pool dirty & broken couldnt use - shower needs updating as door wouldnt fully close was ok for price ##### sudip Stayed 5 nights in Jul 2019 Verified ### 10/10 Excellent #### Kristiina Jul 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couple holiday Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money. ##### Kristiina Stayed 3 nights in Jul 2019 Verified ### 6/10 Okay #### Henry Jun 18, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Good location but bad policy Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut. ##### Henry Stayed 6 nights in May 2019 Verified ### 8/10 Good #### mike Jun 4, 2019 Liked: Cleanliness, staff & service מלון נחמד מאוד השירות טוב מאוד המקלחת לא נעימה יש ריח לא נעים מהביוב ##### mike Stayed 5 nights in May 2019 Verified ### 4/10 Poor #### Verified traveller May 18, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort In the first place, the reception staff failed to find our booking ref, and he misundersatandingly charge us 1000phb for the walk-in booking fee. Second, in the second day, the water system was failed and there were no water supply for the whole building after we experienced a one day tour which we were very dirty, and this situation last until we check out. The whole experience in this hotel was terrible, and there are a lot mouse nearby. ##### Verified traveller Stayed 2 nights in May 2019 Verified ### 10/10 Excellent #### Gee Shim May 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good and near everywhere ##### Gee Shim Stayed 2 nights in May 2019 Verified ### 10/10 Excellent #### 旅人 May 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 7泊させてもらいました。 コストが安い割に設備とサービスが良かったです。 ロケーションも中心部より遠くなく、大通りから入り込んでいるので夜は静かでした。 また、利用したいです。 ##### 旅人 Stayed 7 nights in May 2019 Verified ### 4/10 Poor #### Verified traveller May 12, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities It was just super super super basic, the design of the bathroom was not very thoughtful. The aircon is the worse as it can be roaring through either at nights or day time. Front desk staffs attitude was just so so. So will not really recommend this hotel to people At All. ##### Verified traveller Stayed 3 nights in Apr 2019 Verified ### 6/10 Okay #### Alain May 8, 2019 Liked: Property conditions & facilities, room comfort Personnel de la réception pas très sympathique réservation pour plus de trois semaines dont la première semaine dans une chambre insalubre ensuite grâce a la responsable des femmes de ménage nous avons pu en choisir une autre trois matins de suite à 9h 30 + de plats cuisinés il nous a fallu une nuit de plus qui nous a été facturé au plein tarif est payable en espèces lors de mon prochain séjour je ne retournerai pas dans cet hôtel ##### Alain Stayed 26 nights in Mar 2019 Verified ### 10/10 Excellent #### Verified traveller May 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても満足して過ごせました。 ##### Verified traveller Stayed 5 nights in Apr 2019 Verified ### 10/10 Excellent #### Ahmed Apr 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel to stay It's very comfy place to stay close to everything in the heart of patong the swimming pool has awesome views in general I'm happy with the place and my next visit I'm going to stay there again . ##### Ahmed Stayed 3 nights in Apr 2019 Verified ### 10/10 Excellent #### Verified traveller Apr 17, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good for the price. Close to everything. You can walk to the bar area and the beach. It is also located next to a mall. Quiet and clean room. I would not complain for this price. ##### Verified traveller Stayed 4 nights in Apr 2019 ### Expedia's Latest Trends ### Hotels > - [Wyndham Grand Phuket Kalim Bay](https://www.expedia.ca/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > - [Phuket Orchid Resort and Spa](https://www.expedia.ca/Phuket-Hotels-Phuket-Orchid-Resort-And-Spa.h1692171.Hotel-Information) > - [JW Marriott Phuket Resort & Spa](https://www.expedia.ca/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > - [The Vijitt Resort Phuket](https://www.expedia.ca/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > - [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.ca/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > - [Centara Grand Beach Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Centara-Grand-Beach-Resort-Phuket.h4303775.Hotel-Information) > - [Mandarava Resort and Spa Karon Beach](https://www.expedia.ca/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > - [Renaissance Phuket Resort & Spa](https://www.expedia.ca/Mai-Khao-Hotels-Renaissance-Phuket-Resort-Spa.h3500262.Hotel-Information) > - [Layalina Hotel](https://www.expedia.ca/Phuket-Hotels-Layalina-Hotel.h2199458.Hotel-Information) > - [The Pavilions Phuket](https://www.expedia.ca/Phuket-Hotels-The-Pavilions-Phuket.h1277096.Hotel-Information) > - [Barcelo Coconut Island Phuket](https://www.expedia.ca/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > - [Hyatt Regency Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Hyatt-Regency-Phuket-Resort.h523563.Hotel-Information) > - [Splash Beach Resort, Mai Khao, Phuket](https://www.expedia.ca/Phuket-Hotels-Splash-Beach-Resort.h17810986.Hotel-Information) > - [SALA Phuket Mai Khao Beach Resort](https://www.expedia.ca/Phuket-Hotels-SALA-Phuket-Mai-Khao-Beach-Resort.h2420040.Hotel-Information) > - [Anantara Layan Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Anantara-Layan-Phuket-Resort.h6758147.Hotel-Information) > - [Navatara Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Navatara-Phuket-Resort.h6386707.Hotel-Information) > - [Holiday Inn Resort Phuket Surin Beach by IHG](https://www.expedia.ca/Choeng-Thale-Hotels-Holiday-Inn-Resort-Phuket-Surin-Beach.h5343547.Hotel-Information) > - [InterContinental Phuket Resort by IHG](https://www.expedia.ca/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > - [Marriott's Phuket Beach Club](https://www.expedia.ca/Mai-Khao-Hotels-Marriotts-Phuket-Beach-Club.h860838.Hotel-Information) > - [Novotel Phuket Kamala Beach](https://www.expedia.ca/Phuket-Hotels-Novotel-Phuket-Kamala-Beach.h5606083.Hotel-Information) > - [Paresa Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Paresa-Resort-Phuket.h2898282.Hotel-Information) > - [The Naka Phuket, a member of Design Hotels](https://www.expedia.ca/Phuket-Hotels-The-Naka-Phuket.h5475290.Hotel-Information) > - [Le Meridien Phuket Beach Resort](https://www.expedia.ca/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > - [Avista Grande Phuket Karon - MGallery](https://www.expedia.ca/Phuket-Hotels-Avista-Grande-Phuket-Karon-MGallery.h19257293.Hotel-Information) > - [Pullman Phuket Karon Beach Resort](https://www.expedia.ca/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > - [Anantara Mai Khao Phuket Villas](https://www.expedia.ca/Phuket-Hotels-Anantara-Mai-Khao-Phuket-Villas.h2281334.Hotel-Information) > - [Keemala](https://www.expedia.ca/Phuket-Hotels-Keemala.h10507369.Hotel-Information) > - [COMO Point Yamu, Phuket](https://www.expedia.ca/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > - [Sunwing Kamala Beach](https://www.expedia.ca/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information)