Title: Hotel COCO Phuket Bangtao - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel COCO Phuket Bangtao Luxury hotel with 2 outdoor pools and bars ![Front of property](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/d3cdd283.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/c490e19c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/21d8395e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse 2 Bedroom Pool View Jacuzzi | View from room](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/a0043910.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/cfec19c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel COCO Phuket Bangtao, on Phuket's beautiful shoreline, offers a luxurious escape with two outdoor pools. Guests can relax by the lobby fireplace, use dry cleaning and laundry services, and enjoy local dishes at Coco Kitchen after exploring the area. 6.4 ## Popular amenities - Pool - Bar - Breakfast available - Gym - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=40902155&PinnedHotelID=40902155&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Studio](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/9a647804.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Individually decorated Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Hair dryer - 484 sq ft - Sleeps 3 - 1 King Bed ![Studio, Kitchen](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/62a5f77f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Kitchen ### Highlights Separate dining area Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Blackout drapes/curtains - 592 sq ft - Sleeps 3 - 1 King Bed ![Flat-screen TV](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/837f9408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom with Kitchen ### Highlights Separate dining area Separate sitting area Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV - 807 sq ft - Sleeps 3 - 1 King Bed ![Studio with Kitchen and Pool | Balcony view](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/49a70d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio with Kitchen and Pool ### Highlights Separate dining area Individually decorated Private plunge pool Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV - 700 sq ft - Sleeps 3 - 1 King Bed ![One Bedroom with Kitchen and Pool | Balcony view](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/9521ebaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom with Kitchen and Pool ### Highlights Separate dining area Separate sitting area Individually decorated Private plunge pool Air conditioning Free cribs/infant beds Kitchen Refrigerator - 915 sq ft - Sleeps 3 - 1 King Bed ![Family 2 Bedroom Suite Pool View Jacuzzi](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/ffabb1ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family 2 Bedroom Suite Pool View Jacuzzi ### Highlights Separate dining area Separate sitting area Individually decorated Private plunge pool Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV - 1668 sq ft - Sleeps 4 - 2 King Beds ![Penthouse 2 Bedroom Pool View Jacuzzi | Private kitchen](https://images.trvl-media.com/lodging/41000000/40910000/40902200/40902155/3549e4d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse 2 Bedroom Pool View Jacuzzi ### Highlights Separate dining area Separate sitting area Individually decorated Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains - 1453 sq ft - Sleeps 4 - 2 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Les-Palm-Phuket-Beach-Resort-Spa.h40902155.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Les-Palm-Phuket-Beach-Resort-Spa.h40902155.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.99162%2C98.29832&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GGII1BXSPuXIJT4ajv08a9vK8Cw=) 153 Soi Cherngtalay 14, Choeng Thale, 83110 #### What's nearby - Boat Avenue Mall Phuket - 9 min walk - 0.8 km - Bang-Tao Night Market - 12 min walk - 1.1 km - Bang Tao Beach - 3 min drive - 2.0 km - Laguna Phuket Golf Club - 5 min drive - 2.7 km - Surin Beach - 5 min drive - 3.5 km #### Getting around - Phuket Intl. Airport (HKT) - 31 min drive #### Restaurants - ‪Pine Tree - ‬12 min walk - ‪Sist.ers Cafe - ‬3 min drive - ‪Little Paris Phuket - ‬14 min walk - ‪CUT Grill & Lounge - ‬16 min walk - ‪Uoteru - ‬15 min walk ## About this property ### Hotel COCO Phuket Bangtao Luxury hotel near Boat Avenue Mall Phuket Near Bang Tao Beach, Hotel COCO Phuket Bangtao provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. The on-site local and international cuisine restaurant, Coco kitchen, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby. Additional perks include: - 2 outdoor pools - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance - Multilingual staff, smoke-free premises, and coffee/tea in the lobby Room features All 80 individually decorated rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, refrigerators, and ovens ## Similar properties ![Beach bar](https://images.trvl-media.com/lodging/2000000/1070000/1064800/1064771/17e8aecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amora Beach Resort Phuket Choeng Thale - On private beach - Pool - All-inclusive - Spa 8.4 Very good 80 reviews CA $259 CA $307 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1064771&PinnedHotelID=1064771&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/39000000/39000000/38994900/38994893/ab6c51a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citygate Kamala Resort and Residence Kamala - Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 75 reviews CA $51 CA $62 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=38994893&PinnedHotelID=38994893&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/2000000/1070000/1069000/1068917/000b3647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Namaka Resort Kamala Kamala - Pool - Kids pool - Waterslide - Parking included 8.2 Very good 222 reviews CA $66 CA $81 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1068917&PinnedHotelID=1068917&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/24000000/23100000/23099700/23099667/7ed0f9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamond Resort Phuket Choeng Thale - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 134 reviews CA $67 CA $79 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=23099667&PinnedHotelID=23099667&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (THB 450 per person)](https://images.trvl-media.com/lodging/102000000/101520000/101513300/101513239/6bcd3a1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Green Hotel & Residence Choeng Thale - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 22 reviews CA $87 CA $103 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=101513239&PinnedHotelID=101513239&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/46000000/45770000/45764800/45764714/e16c016a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Phuket, Thailand Choeng Thale - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 238 reviews CA $86 CA $102 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=45764714&PinnedHotelID=45764714&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/24000000/23320000/23319000/23318905/93e8c3ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Nature Phuket Patong - Pool - Spa - Kids pool - Waterslide 8.6 Excellent 633 reviews CA $121 CA $144 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=23318905&PinnedHotelID=23318905&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/899400/899372/11b680fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Resort and Suites Phuket Kamala - Pool - Spa - Kids pool - Waterslide 8.0 Very good 692 reviews CA $100 CA $118 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=899372&PinnedHotelID=899372&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/32000000/31790000/31781900/31781849/788354df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Plaza by Wyndham Chao Fah Wichit - Pool - Spa - Kids pool - Parking included 8.4 Very good 90 reviews CA $88 CA $105 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=31781849&PinnedHotelID=31781849&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12030000/12026000/12025971/w3839h2242x0y3-03736590.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cassia Phuket, part of Banyan Group Choeng Thale - Pool - Pet-friendly - Kids pool - Parking included 8.8 Excellent 286 reviews CA $149 CA $177 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12025971&PinnedHotelID=12025971&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children - 2 bars/lounges - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Coco kitchen ### Things to do - 2 outdoor pools - Gym ### Family friendly - 2 outdoor pools - In-room crib - In-room refrigerator - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Shared microwave ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Computer station ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Limited room service - Minibar - Oven - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Desk - Individual decor - Iron/ironing board - Laptop workspace - Mobile key entry - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 15 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for THB 1000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: THB 3000 per accommodation, per stay - Cash Breakage deposit: THB 3000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children - Airport shuttle fee: THB 1000 per vehicle (one-way) - Airport shuttle fee per child: THB 1000 (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: THB 1000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Hotel COCO Phuket Bangtao have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Hotel COCO Phuket Bangtao? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Hotel COCO Phuket Bangtao on Oct 31, 2025 start from CA $41.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Phuket-Hotels-Les-Palm-Phuket-Beach-Resort-Spa.h40902155.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel COCO Phuket Bangtao pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel COCO Phuket Bangtao? > Self parking is free at this property. ### What time is check-in at Hotel COCO Phuket Bangtao? > Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hotel COCO Phuket Bangtao? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel COCO Phuket Bangtao provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of THB 1000 per vehicle applies. ### Where is Hotel COCO Phuket Bangtao located? > Situated near the beach, this luxury hotel is within a 15-minute walk of Phuket Adventure Mini Golf and Boat Avenue Mall Phuket. Bang Tao Beach and Surin Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel COCO Phuket Bangtao Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 9 6 - Okay 4 4 - Poor 4 2 - Terrible 6 ### 7.0/10 Cleanliness ### 7.2/10 Staff & service ### 6.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 6.2/10 Eco-friendliness ### 10/10 Excellent #### Marie-Rita Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Peaceful and relaxing hotel, thank you ##### Marie-Rita Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Ren Jie Justin Oct 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel furnishing is a little old, and some other areas are not clean. But the bedding’s and toilet cleanliness are generally good. ##### Ren Jie Justin Stayed 3 nights in Oct 2023 ### 2/10 Terrible #### Chris Jan 22, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It said 5 star on your site. It wasn't! ##### Chris Stayed 5 nights in Jan 2023 ### 4/10 Poor #### John Nov 22, 2022 Liked: Cleanliness Disliked: Amenities No laundry, No tissues, Vinyl lounge, no tea towels, Minimal utensils Stove did not work. Could be really good but misses on way to much ##### John Stayed 8 nights in Nov 2022 ### 2/10 Terrible #### Eric Feb 18, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a one week stay, we arrived there realizing our room was given to other customer without telling us beforehand. Their reason was because it was book year ago. They given us different room for two days, the room had unpleasant odor. Then there’s black insect on our sheet. Room had lots of mosquitoes. The day we supposed to expect to have the room we originally booked, they told us 12 noon the room will definitely ready. But they wanted to move it at 2pm. No reason. Then we insisted to get transferred right away because we have plans for the day and we have friends to meet up. Then my partner got upset. The lady front desk got upset too telling us things. The problem was we paid accordingly. We came from other side of the world. We were charged accordingly yet we didn’t get the room we paid for and wanted. Then the next room they provided was awfully terrible. The sheets were falling off constantly. Never had a comfortable sleeping. ##### Eric Stayed 7 nights in Feb 2025 ### 2/10 Terrible #### Mokhtar El Oct 2, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We booked the best room (Penthouse 2 Bedroom Pool View Jacuzzi) for our honeymoon, but it turned out to be the worst night of our honeymoon. Here's why : - jaccuzi (dirty, no hot water => noting the hot water problem the staff said at the beginning that they would solve the problem but they could not solve it so they said that it Never had hot water and their jaccuzis only work with cold water.) - No hot water even in the shower. We had to wait over an hour for another technician to come. In the middle of the night, they decided to change rooms. - very low flow of water coming out of the shower. You cannot turn on the water for the shower and the bathtub at the same time otherwise you will have almost no water coming out of them. - Infrastructure (elevator, corridor, hotel in general in poor condition) - The kitchen is completely empty (no cutlery, pan, plates or anything => Impossible to use the kitchen) - Rude and disrespectful staff (as I was talking to one of the staff, she leaves the room mumbling something in Thai) - lots of cobwebs - a dirty room Worst of all is that they never offered anything to make up for the bad service and amenities. It was a real nightmare. I strongly recommend to STAY AWAY from this hotel! ##### Mokhtar El Stayed 1 night in Sep 2022 ### 6/10 Okay #### cyrille Oct 13, 2025 Liked: Cleanliness, staff & service I've stayed at this establishment many times. This time I booked one of the larger rooms for just three nights to try it out, and I'm not very happy. The reason: the walls of the jacuzzi were yellow. I cleaned everything with a sponge, the water was brown, and the faucets are loose (they move). I found weed joints in the corner of the terrace. The shower system is held together by a string, and the bathtub shower doesn't work in one of the rooms. There are no TV channels in the other room. Finally, one of the two outdoor pools is green. I'll think twice before booking next time. I've now booked another hotel for my week's vacation here..J'ai séjourné dans cet établissement à de nombreuses reprises. Cette fois-ci, j'ai réservé une des plus grandes chambres pour seulement trois nuits afin de l'essayer, et je ne suis pas très satisfait. La raison : les parois du jacuzzi étaient jaunes. J'ai tout nettoyé à l'éponge, l'eau était marron et les robinets bougeaient. J'ai trouvé des joints d'herbe dans un coin de la terrasse. Le système de douche est maintenu par une ficelle et la baignoire-douche ne fonctionne pas dans l'une des chambres. Il n'y a pas de chaînes de télévision dans l'autre chambre. Enfin, l'une des deux piscines extérieures était verte. J'y réfléchirai à deux fois avant de réserver. J'ai maintenant réservé un autre hôtel pour ma semaine de vacances ici. ##### cyrille Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Lennie Apr 9, 2025 ##### Lennie Stayed 3 nights in Apr 2025 ### 8/10 Good #### cyrille Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities L'ensemble de mon séjour c'est bien passé. Le bémol,ma chambre n'était pas clean au niveau des sols et des tables et meubles. C'est la première fois que cela arrive, cela fait 6 fois que je viens dans cet hôtel.dans l'ensemble le personnel est au top.que je viens je viens dans ##### cyrille Stayed 7 nights in Mar 2025 ### 8/10 Good #### Frederik Feb 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Frederik Stayed 2 nights in Feb 2025 ### 8/10 Good #### Amalie Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Godt ophold Vi havde en skønt ophold. beliggenheden var vores eneste minus - dog holdte der altid tuktuks lige foran hotellet, så det ikke var et problem at komme hen til andre steder. :) Polen var skøn, dejlig roligt område, god aircondition. Vi havde værelse med køkken og egen pool. Vores egen lille lejlighed med spisebord og det hele. :) ##### Amalie Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### David Enrique Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### David Enrique Stayed 4 nights in Oct 2024 ### 8/10 Good #### cyrille cedric Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities C'est la cinquième fois que je viens dans cet hôtel. J'en suis content. ##### cyrille cedric Stayed 5 nights in Oct 2024 ### 8/10 Good #### cyrille May 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities À part quelques petits inconvénients signalé auprès de la réception tout rentrait dans l'ordre rapidement. On m'a même proposer un surclassement de chambre pour la gêne occasionnée. Donc rien à dire. Je conseille cette établissement. ##### cyrille Stayed 9 nights in May 2024 ### 8/10 Good #### cyrille Mar 15, 2024 Liked: Cleanliness, staff & service Première fois pour moi dans cet établissement. Le personnel très accueillant, l'hôtel est propre manque un peu d'entretien des espaces verts pour rendre le complexe plus agréable. ##### cyrille Stayed 9 nights in Mar 2024 ### 2/10 Terrible #### Usman Feb 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Usman Stayed 4 nights in Dec 2023 ### 8/10 Good #### Cecilia Nov 12, 2023 ##### Cecilia Stayed 1 night in Nov 2023 ### 8/10 Good #### Hanspeter Nov 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hanspeter Stayed 8 nights in Oct 2021 ### 10/10 Excellent #### Jerid Mar 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jerid Stayed 5 nights in Mar 2020 ### 6/10 Okay #### Corinne Feb 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great potential but the noise lets it down So the good bits: friendly staff and smooth checkin. Shuttle service offered to beach and bell boy to take bags to your room on checkin. Good location only 10 minute walk to the beach. Room cleaned daily and fresh linens and towels left. Not so good bits: so in our whole 5 nights stay there was constant noise, if it was not the generator (which was in the cupboard next to our room) powering up every hour or so DAY AND NIGHT! it was the noise from the men who seemed to be pumping the sewerage system (so i believe) or the secruity gaurd man who decided one night at 4am to start a phone conversation really loud it woke us up! Or again with our room (avoid room 2112) the jacuzzi made a wierd noise and one pump was on constantly, even tho the maintance guy came to fix it, a day later it broke again. In general lovley hotel but with hardly no guests when we stayed it shouldnof been peace on earth but IT WAS NOT, generally to noisey and always works of some sort going on, that you cant properly relax. AND whats with only giving you 2 sugars and coffees in your room and no milk? Seemed to be cheap skates with them facilities. ![](https://a.travel-assets.com/ugc/hotel-reviews/51914ABDE71A7A6A88033ACAAA19906CAA32D8991582458878724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F74A3B7A07F79B31E6C0746AB86BB7DC14F1A3E91582458898135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4DCE514FA20124266392DAC77302E9DE04E193BA1582458895472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corinne Stayed 5 nights in Feb 2020 ### 8/10 Good #### jaoued Feb 19, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel sympathique ++++ Séjour sympathique en famille++hôtel sympa et personnel tres accueillant et tres arrangeant (Marc).bon rapport qualité prix. Stationnement facile et commodité a proximité.restaurant pas mal ![](https://a.travel-assets.com/ugc/hotel-reviews/9221838936A5A693DACE8CF2B97AE07E96BE41A91582118141388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CB341073D59CD1A03EA878D0E009C3C275E4E8501582118155444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jaoued Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 16, 2020 ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Maria-Carolina Feb 10, 2020 Liked: Property conditions & facilities #### Ok hotell Ok hotell. Frukosten var lite tråkig, inte så anpassad för barn. Bra med 2 pooler. ##### Maria-Carolina Stayed 5 nights in Feb 2020 ### 4/10 Poor #### Christian Feb 10, 2020 Disliked: Staff & service, property conditions & facilities ##### Christian Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Annica Feb 8, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Mögligt och dåligt städat Trevlig personal men det var det enda positiva. Luktar starkt av mögel i badrummet och resten av rummet. Dem uppgraderade mig direkt till ett större rum med kök men det ber väldigt onödigt då det varken fanns bestick, tallrikar, glad, kastrull eller stekpanna. Städningen var katastrof! Smutsiga fläckar på gardinerna och mycket kvarglömda grejer från andra gäster. Säkerhetsfacket var rostigt och luktade tobak- gamla rester av filter och cigaretter låg kvar från någon tidigare gäst. ##### Annica Stayed 4 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Rosewood Phuket](https://www.expedia.ca/Phuket-Hotels-Rosewood-Phuket.h17171430.Hotel-Information) > > [Hotel Clover Patong Phuket](https://www.expedia.ca/Phuket-Hotels-Hotel-Clover-Patong-Phuket.h20573686.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.ca/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [IndoChine Resort & Villas](https://www.expedia.ca/Phuket-Hotels-IndoChine-Resort-Villas.h4883578.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.ca/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [The Marina Phuket Hotel](https://www.expedia.ca/Phuket-Hotels-The-Marina-Phuket-Hotel.h19455258.Hotel-Information) > > [Aquarius Gay Guesthouse & Sauna](https://www.expedia.ca/Phuket-Hotels-Aquarius-Gay-Guesthouse-Sauna.h2516380.Hotel-Information) > > [The Charm Resort Phuket](https://www.expedia.ca/Phuket-Hotels-The-Charm-Resort-Phuket.h7594306.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.ca/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Kalima Resort & Spa, Phuket](https://www.expedia.ca/Phuket-Hotels-Kalima-Resort-Spa.h5200895.Hotel-Information) > > [Barcelo Coconut Island Phuket](https://www.expedia.ca/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > > [The Royal Paradise Hotel & Spa](https://www.expedia.ca/Phuket-Hotels-The-Royal-Paradise-Hotel-Spa.h914538.Hotel-Information) > > [Phuket Graceland Resort And Spa](https://www.expedia.ca/Phuket-Hotels-Phuket-Graceland-Resort-And-Spa.h1594065.Hotel-Information) > > [Amari Phuket](https://www.expedia.ca/Patong-Hotels-Amari-Phuket.h68751.Hotel-Information) > > [Anantara Mai Khao Phuket Villas](https://www.expedia.ca/Phuket-Hotels-Anantara-Mai-Khao-Phuket-Villas.h2281334.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.ca/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.ca/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Novotel Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Novotel-Phuket-Resort.h66334.Hotel-Information) > > [Hotel Indigo Phuket Patong by IHG](https://www.expedia.ca/Phuket-Hotels-Hotel-Indigo-Phuket-Patong.h29752811.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.ca/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [The Nature Phuket](https://www.expedia.ca/Phuket-Hotels-The-Nature-Phuket.h23318905.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.ca/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [The Vijitt Resort Phuket](https://www.expedia.ca/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Centara Grand Beach Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Centara-Grand-Beach-Resort-Phuket.h4303775.Hotel-Information) > > [Kudo Hotel & Beach Club (Adults Only)](https://www.expedia.ca/Phuket-Hotels-Kudo-Hotel.h21352992.Hotel-Information) > > [Four Points by Sheraton Phuket Patong Beach Resort](https://www.expedia.ca/Phuket-Hotels-Four-Points-By-Sheraton-Phuket-Patong-Beach-Resort.h48813411.Hotel-Information) > > [Crest Resort & Pool Villas](https://www.expedia.ca/Phuket-Hotels-Crest-Resort-Pool-Villas.h14645851.Hotel-Information) > > [The Slate](https://www.expedia.ca/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.ca/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information)