Bonjour Sophie, Merci d'avoir pris le temps de poster un avis sur votre expérience lors de votre séjour ici. Nous sommes très heureux d'apprendre que vous avez apprécié votre temps avec nous. Notre objectif est toujours de dépasser vos attentes ! Nous espérons vous voir bientôt!

Dear caroline, Thank you for leaving us a rating. We are sorry for any expectations of yours that we have not met. It would be very helpful for us to know the exact issues you may have encountered, so we can take appropriate actions and avoid the same problem in the future. We hope to hear back from you. Sincerely,

Hi kevin! We sincerely apologize for the multiple issues you encountered during your stay. It is disappointing to hear that the condition of the rooms and bathrooms did not meet your expectations and that you found the amenities to be below standard. Your feedback regarding the quality of the accommodations, including the cleanliness of the linens and mattresses, as well as the functionality of the entrance door, will be addressed with our team to ensure immediate improvements.We understand the importance of providing value for the price paid, and we regret that we did not meet your expectations in this regard. Rest assured, we will take your comments seriously and work diligently to address the concerns raised to enhance the overall guest experience. We appreciate your candor and hope to have the opportunity to regain your trust in the future.

Hi Rich! Thank you for providing your feedback on your recent stay with us. We apologize for any inconvenience caused by the issues you encountered in your room, including the malfunctioning light and microphone setup. Ensuring that our facilities are in proper working order is essential to us, and we regret any frustration these maintenance issues may have caused. Your comments will be shared with our maintenance team for immediate attention and resolution. We appreciate your kind words about our staff and their friendly service, and we're glad they could positively contribute to your experience. Please know that your feedback is invaluable to us as we strive to continually improve our property. Should you choose to stay with us again in the future, we aim to provide you with a more seamless and enjoyable experience.

Hi Chris! Thank you for awarding us a 4/5 rating! We are committed to offering exceptional service and ensuring a pleasant stay for all our guests. Should you have any suggestions on how we might enhance our service, please feel free to share them with us. We look forward to welcoming you back in the near future.

Hi Margarita. We sincerely apologize for the issues you encountered during your stay. It is unacceptable for the restroom lights to be out, the floors to be dirty, and the carpet to have a foul odor. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this regard. Additionally, we apologize for the inconvenience of not having coffee cups available in the lobby. Your feedback is valuable, and we will address these issues with our maintenance and housekeeping teams to ensure that necessary improvements are made. Please know that this is not reflective of the level of service we aim to provide, and we will work diligently to prevent any recurrence of these issues in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to contact us. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

Hi Tracy. We sincerely apologize for the unacceptable experience you had during your stay with us. It is deeply concerning to hear about the presence of bugs in your room, especially a roach, as well as the disturbance caused by homeless individuals and noise from other guests. This falls far below our standards of cleanliness, safety, and comfort, and we understand your frustration and disappointment. Rest assured, we take your feedback seriously and will address these issues immediately with our housekeeping, security, and management teams to ensure they are resolved and do not happen again in the future. We value your input and appreciate you bringing these matters to our attention. If there's anything we can do to make things right or if you would like to discuss your experience further, please don't hesitate to reach out to us directly. We sincerely apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.

Hi Daniel! Your satisfaction is very important to us and we value your business. The high rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Hola Jose! Nos complace saber que encontró que el precio de su estadía fue justo. Nos esforzamos por ofrecer un buen valor por el precio que pagó y nos alegra saber que lo percibió de esa manera. Si hay algo más que podamos hacer para mejorar su experiencia o si tiene algún comentario adicional, no dude en hacérnoslo saber. Agradecemos su elección de quedarse con nosotros y esperamos darle la bienvenida nuevamente en el futuro.

Hi Maria! We're pleased to hear that you found the rooms to your satisfaction. Providing comfortable and well-appointed accommodations is important to us, and we're glad that we met your expectations in this regard. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back for another great stay in the future!

Hi Daniel! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

Hello Gregg, We apologize for the inconvenience you experienced during your stay. Our team is dedicated to ensuring that our guests have a comfortable and enjoyable experience. We appreciate your feedback regarding the room conditions and will address them to prevent any future issues. Thank you for staying with us and we hope to have the opportunity to welcome you back again.

Dear David, Thank you for bringing this to our attention. We strive to provide a comfortable and well-maintained environment for all our guests, and we apologize if we fell short of this commitment during your stay. Your feedback is invaluable as it helps us identify areas that may require improvements. We will certainly discuss your observations with our maintenance team to ensure that necessary updates and repairs are prioritized to enhance our guests' experiences. We appreciate your input and hope to better meet your expectations in the future.Sincerely,

Hello Chris, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Dear Jose Alberto, Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

Hello Jorge, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Kozy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Yolanda, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Donald, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Kenny, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Juana, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

Hello Carlos, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Max, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Thomas, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Ricahard, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Alexis, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Karolina, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

Hello Summer, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Stefanie, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

Hello Robyn, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Mario, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Maria, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Ron, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Saul, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Jerry, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Gisela, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Jonathan, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Aleksandra, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Thelma, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

Hello Rodney, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Bryan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Donna, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Delfina, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Cesar, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Arnaud, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Geraldo, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Christofer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Lynda, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Melynie, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.