Title: Hawthorn Suites by Wyndham Chandler/Phoenix Area - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=97890&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hawthorn Suites by Wyndham Chandler/Phoenix Area Travelers enjoy Arizona sunsets after a pool dip or gym workout, finding the perfect balance of relaxation and modern convenience. ## Photo gallery for Hawthorn Suites by Wyndham Chandler/Phoenix Area ![Outdoor pool, a heated pool - Hawthorn Suites by Wyndham Chandler/Phoenix Area (Chandler)](https://images.trvl-media.com/lodging/1000000/100000/97900/97890/4988c236.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, stovetop, dishwasher - Hawthorn Suites by Wyndham Chandler/Phoenix Area (Chandler)](https://images.trvl-media.com/lodging/1000000/100000/97900/97890/5db171cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gift shop - Hawthorn Suites by Wyndham Chandler/Phoenix Area (Chandler)](https://images.trvl-media.com/lodging/1000000/100000/97900/97890/2f684997.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - Hawthorn Suites by Wyndham Chandler/Phoenix Area (Chandler)](https://images.trvl-media.com/lodging/1000000/100000/97900/97890/361f1189.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cribs/infant beds - Hawthorn Suites by Wyndham Chandler/Phoenix Area (Chandler)](https://images.trvl-media.com/lodging/1000000/100000/97900/97890/8fe0d791.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hawthorn Suites by Wyndham Chandler/Phoenix Area offers a desert retreat with practical comforts. Guests can relax in the spa tub, stay fit at the 24-hour gym, or swim in the outdoor pool. The property provides free WiFi, dry cleaning services, and an on-site snack bar/deli. ## Reviews 7.0 Good ## Popular amenities - Pool - Hot tub - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 1 - Jan. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=97890&PinnedHotelID=97890&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/120000/116800/116701/7b5bb6d8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Downtown Phoenix Downtown Phoenix - Pool - Breakfast included - Free WiFi - Air conditioning 8.6 Excellent 1,002 reviews CA $127 CA $143 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Phoenix-Hotels-Best-Western-Downtown-Phoenix.h116701.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=c8682c77-0ed3-4d91-9f0a-2994e9e30f26&top_cur=CAD) Ad ![3 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2900000/2899900/2899888/6e5056aa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gila River Resorts & Casinos – Wild Horse Pass Chandler - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Hawthorn-Suites-By-Wyndham-ChandlerPhoenix-Area.h97890.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Hawthorn-Suites-By-Wyndham-ChandlerPhoenix-Area.h97890.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.30638%2C-111.94414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WDov1s5XkCphJL-xvk6QT3mZIqw=) 5858 W Chandler Blvd, Chandler, AZ, 85226 #### What's nearby - Bowlero Kyrene \- 7 min walk \- 0.6 km - Lone Butte Casino \- 2 min drive \- 2.3 km - Airworx Trampoline Center \- 4 min drive \- 2.7 km - Desert Breeze Railroad \- 4 min drive \- 3.4 km - Makutu's Island \- 4 min drive \- 3.4 km #### Getting around - Chandler Fashion Center Transit Center - 9 min drive - Maricopa Station - 25 min drive - Chandler, AZ (CHD-Chandler Municipal) - 17 min drive #### Restaurants - ‪McDonald's - ‬4 min walk - ‪Starbucks - ‬7 min walk - ‪Wingstop - ‬2 min walk - ‪Dunkin/Baskin Robbins - ‬3 min walk - ‪Ocean Blue Caribbean Restaurant & Bar - ‬6 min walk ## About this property ### Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel near Chandler Fashion Center You can look forward to a garden, dry cleaning/laundry services, and a 24-hour gym at Hawthorn Suites by Wyndham Chandler/Phoenix Area. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli. Additional perks include: - An outdoor pool - Free self parking - RV/bus/truck parking, barbecue grills, and concierge services - A 24-hour front desk, luggage storage, and free newspapers Room features All 100 rooms offer comforts such as air conditioning and separate dining areas, as well as thoughtful touches like free WiFi and safes. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - TVs with premium channels - Separate dining areas, kitchenettes, and refrigerators ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/24200/24171/e767a583.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Phoenix Airport Ahwatukee Foothills - Pool - Hot tub - Breakfast included - Pet friendly 7.2 Good 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=24171&PinnedHotelID=24171&HadPinnedHotel=true®ionId=-1&adults=2) ![Private kitchen](https://images.trvl-media.com/lodging/120000000/119240000/119230600/119230538/6d3d7aee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern 1-Bedroom apartment Getaway with All the Essentials Camelback East - Washer - Dryer - Pet friendly - Air conditioning 7.0 Good 2 reviews CA $131 CA $281 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=119230538&PinnedHotelID=119230538&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/73000000/72480000/72474400/72474389/6c0d879c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Water Oasis + Golf Course + Spa! 1 Bedroom Suite. 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Parking included - Free WiFi - Air conditioning - 24/7 front desk 6.6 910 reviews CA $81 CA $103 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=12755351&PinnedHotelID=12755351&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Free self parking on site - RV/bus/truck parking on site - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Snack bar/deli ### Things to do - 24-hour gym - Heated pool - Hot tub - Outdoor pool ### Family friendly - In-room crib - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities - Living room - Outdoor pool - Separate bedroom - Separate in-room dining area - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Conference space - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Kitchenette - Microwave - Refrigerator - Room service - Separate dining area - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Living room - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per stay - Resort fee: USD 3.25 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet deposit: USD 75 per stay - Pet fee: USD 25 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests without COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel will place a credit card authorization up to USD 200 at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. ### We should mention Pool access available from 9 AM to 10 PM ### Property is also known as Hawthorn Suites Wyndham Chandler Phoenix Area Hawthorn Suites Wyndham Hotel Chandler Phoenix Area Hawthorn Suites Wyndham Chandler/Phoenix Area Hotel Hawthorn Suites Wyndham Chandler/Phoenix Hotel Hawthorn Suites Wyndham Chandler/Phoenix Area Hawthorn Suites Wyndham Chandler/Phoenix Area Hotel Hawthorn Suites Wyndham Chandler/Phoenix Hotel Hawthorn Suites Wyndham Chandler/Phoenix Area Hawthorn Suites Wyndham Chandler/Phoenix Hotel Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler Chandler Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel Hotel Hawthorn Suites by Wyndham Chandler/Phoenix Area Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel Chandler ## Frequently asked questions ### Does Hawthorn Suites by Wyndham Chandler/Phoenix Area have a pool? ### Is Hawthorn Suites by Wyndham Chandler/Phoenix Area pet-friendly? ### How much is parking? ### What time is check-in at Hawthorn Suites by Wyndham Chandler/Phoenix Area? ### What time is check-out at Hawthorn Suites by Wyndham Chandler/Phoenix Area? ### Where is Hawthorn Suites by Wyndham Chandler/Phoenix Area located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hawthorn Suites by Wyndham Chandler/Phoenix Area Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.4 Location ### 7.6 Staff & service ### 5.0 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 249 8 - Good 314 6 - Okay 204 4 - Poor 122 2 - Terrible 112 ## Reviews ### 2/10 Terrible #### Alejandra Nov 21, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities IT IS CLOSED! SHUT DOWN ##### Alejandra Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Verified traveller Sep 8, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't waste your time or money. Utterly Disgusting It was dirty, holes in the window screens, the sheets looked like they were used and not replaced. Smelled of smoke. The reception area the chairs looked like they took them from the dumpster with the rips and filling coming out. The man at the desk was ok but the overall was absolutely disgusting. Esp when the guy at the front asked the housekeeper if the room was clean and they said yes just finished cleaning it. I would say run away as fast as you can. This site is giving this place a 3 star this should've been a minus 10/no stars. ##### Verified traveller Stayed 4 nights in Sep 2021 ### 2/10 Terrible #### Verified traveller Aug 8, 2021 Disliked: Staff & service, amenities, property conditions & facilities We drove to Phoenix and arrived late in the evening. After checking in, we could not stay in the room assigned because it had not been cleaned, we changed rooms twice, even after having great difficulty finding staff to assist us to change rooms. After checking in the second room, we ended up cancelling the reservation and went through the inconvenience of finding a different hotel, and securing a reservation in the middle of the night somewhere else. I Would not recommend this place to my worst enemy! ##### Verified traveller Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller Aug 8, 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I checked in then went to the room and immediately went back to the front desk to cancel my stay. The room was disgusting and smelled very strongly of cigarettes. ##### Verified traveller Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Verified traveller Aug 2, 2021 Disliked: Cleanliness, amenities, property conditions & facilities My stay was from July 24 to August 1, 2021\. Hawthorne Suites at Wyndham in Chandler AZ is primarily a residential hotel for clients, perhaps on government assistance? I am not judging the hotel based on the residents but rather the management of the hotel which seems to be geared towards the concept of assured monthly payments and as such falls very short on servicing those clients as well as their short-term guests. Some points to note from my trip in July 2021: NO breakfast is included, although it is still advertised as available, both on-line and in their on-hold phone message. NO pool is available. The pool water is dark green and a longer-term resident told me the pool has not been open for months. Really? In the summer in Arizona? The rooms and hallways are shabby, outdated and it is apparent that no money has been spent in the last decade or more to keep them updated. Hallways not vacuumed. During the 3rd night of my stay the children in the room above mine flooded the bathroom. Water poured from the ceiling through the AC register, the sprinkler-head, and the exhaust-fan and flowed into the living room area. I put all available towels onto the floor. After running to the office to report this I waited as the clerk went upstairs and knocked on the door. I heard the mother first feign ignorance, but then say the kids were "a little rowdy" and she'd tell them to stop. No consideration was given to me, even after requesting it, by the management. Please do not stay here. ##### Verified traveller Stayed 7 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 22, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### thank you! extremely nice staff. quiet place to sleep. ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Julie Jul 14, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never ever ever stay here, it’s disgusting Our non-smoking room was full of smoke and the hallway smelled like weed. There were exposed wires, and my one year-old children could’ve easily shocked themselves. The Wi-Fi was not working, and overall it was just grungy and dirty. We ended up booking a different hotel for the same night unless there after about 15 minutes because it was so gross. ##### Julie Stayed 1 night in Jul 2021 ### 8/10 Good #### Morgan Jun 25, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### 50/50 there is no continental breakfast. $100 incidental fee if you have a card, $200 incidental fee if you have cash. It’s located near a lot. Also, an extended stay hotel so it can be loud sometimes but it has a basic kitchen. ##### Morgan Stayed 2 nights in Jun 2021 ### 6/10 Okay #### Shonnah Jun 24, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities This hotel needs some renovations. ##### Shonnah Stayed 1 night in Jun 2021 ### 8/10 Good #### Tina Jun 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good, Reasonable Place Had all the amenities & appliances I needed. Thanks! ##### Tina Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Verified traveller May 31, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Was very unhappy with the situation. Got there to check in, they told me that they didn’t have a room ready to come back in an hour. I came back an hour and a half later and they still didn’t have a room, was asked 2 more times to come back a 1/2 hour later. When I finally got checked in, the room want even cleaned from the precious guest. Went to the front to let them know. They then assigned me a smoking room. I have asthma and requested a non smoking room, when I told the attendant he scoffed. I finally just asked for a refund and searched for another hotel ##### Verified traveller Stayed 2 nights in May 2021 ### 6/10 Okay #### Verified traveller May 6, 2021 The toilet moved back & forth, white paint dripping on the bathroom floor, sprinkler head missing from bathroom ceiling, air filter very dirty, both telephones not working, false advertising of breakfast online, bathroom door was damaged from inside of bathroom, wasn't told there wouldn't be housekeeping service during our stay. ##### Verified traveller Stayed 2 nights in May 2021 ### 4/10 Poor #### Katherine Apr 25, 2021 Liked: Cleanliness Disliked: Property conditions & facilities #### Wouldn’t come back Rather disappointing overall... the suite we were in was really in need of a renovation but needed maintenance at the least. Lampshades had tears, door to the bedroom was damaged, door handle didn’t work properly, dresser knobs were broken, and the floor we were on smelled like smoke (even though it was a non smoking building). Bed was uncomfortable and the area was kind of sketchy... definitely not a place my friend nor I would stay again as two young women wanting to feel like we’re in a safe area. Definitely much more worn and janky than I expected from a hotel labeled as 3 star. Also the men who helped check us in and out weren’t wearing masks even though there are mask mandate signs in the lobby. When we booked it said breakfast was included but we were informed they don’t serve breakfast and their hotels.com listing is incorrect and “they’ve been trying to get that fixed since everyone asks.” ##### Katherine Stayed 1 night in Apr 2021 ### 6/10 Okay #### Adelaida Apr 22, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Not good if you want a little breakfast The details are not correct There is NO BREAKFAST. I have stayed in other hotels that breakfast was prepackaged. The room is like a one bedroom apartment, but needs to be repainted. There is paint peeled off the door. The toilet paper dispenser fell out of the wall and there is old mold around the air vents. I BOOKED THIS ROOM BASED ON HAVING SOME BREAKFAST BUT THAT WAS NOT GOOD ![](https://a.travel-assets.com/ugc/hotel-reviews/17BA6904DECA4E11710F0D9278A4F373B9DB3E211619107924945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/610A3867B0260F5309B1815EE4D04A75C46611571619107945070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5DB7BBB9F8D7492CC0BEDD602538822611321A7F1619107976073.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2CF7E7059F6D8E1955048ECAB75A340CE597BD721619108005586.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adelaida Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Verified traveller Apr 22, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place was filthy!! Beyond nasty! ##### Verified traveller Stayed 5 nights in Apr 2021 ### 2/10 Terrible #### Stacie Apr 21, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do NOT consider this hotel There is a long list of things that made the stay at this hotel a negative experience. The only positive things was the size of the room. It was nice having a suite to be able to move around. The negatives were that the exterior doors were broken so you had to search for a door that would open with the key. Front desk often would not answer the phone. No towels in the room. When asked for a plunger was told to come get one. They charge a daily resort fee, but the only thing they have is an extremely dirty pool with algae in it. No hot water in the shower.... overall a VERY poor experience. Would not stay again!! ##### Stacie Stayed 3 nights in Apr 2021 ### 4/10 Poor #### Verified traveller Apr 18, 2021 Disliked: Staff & service, amenities, property conditions & facilities No usb options to charge devices floors were squeezing, ppl in the parking lot selling drugs ##### Verified traveller Stayed 1 night in Apr 2021 ### 4/10 Poor #### Verified traveller Apr 13, 2021 Disliked: Cleanliness, amenities, property conditions & facilities The property was very dirty. I had to ask for another room because I could not breathe when I walked into the room. The smell of mold, cigarette smoke, and chemical was so strong. The room I was moved to still had the mold smell but was tolerable. I would not stay at this property again. ##### Verified traveller Stayed 1 night in Apr 2021 ### 6/10 Okay #### Osvaldo Apr 12, 2021 Disliked: Cleanliness, property conditions & facilities #### Run down Room was run down: burn hole on coffee table, holes in curtains, holes in walls, tv remote had tape on it to hold batteries in. Really needs to be updated ##### Osvaldo Stayed 2 nights in Apr 2021 ### 8/10 Good #### Verified traveller Apr 9, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very happy to see the room had a full kitchen and very large rooms ##### Verified traveller Stayed 1 night in Apr 2021 ### 4/10 Poor #### Ivan Apr 5, 2021 Disliked: Cleanliness, property conditions & facilities #### Dirty Don’t feel like it was cleaned well and seems to be falling apart. Found a tooth floss in the toilet when we checked in. Pretty grossed out especially in the age of covid. ![](https://a.travel-assets.com/ugc/hotel-reviews/73B0190F42FA44BF97831252DED5BA20FF6FBBEA1617584306498.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/448DB32E801165DDEFA28623419601F6C9BA45AA1617584339397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ivan Stayed 1 night in Apr 2021 ### 6/10 Okay #### Verified traveller Mar 30, 2021 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Air conditioner was leaky and caused a few minutes of continuous water to run onto the floor which can cause mildew/ mold on the carpet as well of kther health issues. Holes in doors and stains on the fabric chairs. Unit was overall clean and staff was prompt in trying to fix Air conditioning issue. ##### Verified traveller Stayed 1 night in Mar 2021 ### 8/10 Good #### Verified traveller Mar 25, 2021 Liked: Cleanliness, staff & service We enjoy the suites with the kitchen. Though it is beginning to be out dated. ##### Verified traveller Stayed 4 nights in Mar 2021 ### 6/10 Okay #### Verified traveller Mar 23, 2021 Liked: Staff & service Disliked: Amenities Liked the pool. The room was a big disappointment. Carpet was terrible. ##### Verified traveller Stayed 6 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller Mar 22, 2021 Disliked: Cleanliness, property conditions & facilities Do not stay at this hotel. Very dirty and not well kept. ##### Verified traveller Stayed 1 night in Mar 2021 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Club Vacations Scottsdale Resort by IHG](https://www.expedia.ca/Phoenix-Hotels-Holiday-Inn-Club-Vacations-Scottsdale-Resort.h11141.Hotel-Information) > > [Hilton Vacation Club Scottsdale Villa Mirage](https://www.expedia.ca/Phoenix-Hotels-Scottsdale-Villa-Mirage-By-Diamond-Resorts.h98926.Hotel-Information) > > [ Scottsdale Parkview Resort](https://www.expedia.ca/Phoenix-Hotels-Scottsdale-Parkview-Resort.h9531.Hotel-Information) > > [Wyndham Phoenix Airport/Tempe](https://www.expedia.ca/Phoenix-Hotels-Sheraton-Phoenix-Airport-Hotel-Tempe.h5769.Hotel-Information) > > [Scottsdale Plaza Resort & Villas (soon to be Kimpton)](https://www.expedia.ca/Phoenix-Hotels-Scottsdale-Plaza-Resort.h240.Hotel-Information) > > [Hilton Scottsdale Resort & Villas](https://www.expedia.ca/Phoenix-Hotels-Hilton-Scottsdale-Resort-Villas.h7862.Hotel-Information) > > [Hyatt Place Tempe Phoenix Airport](https://www.expedia.ca/Phoenix-Hotels-Hyatt-Place-Tempe-Phoenix-Airport.h66690.Hotel-Information) > > [Fairmont Scottsdale Princess](https://www.expedia.ca/Phoenix-Hotels-Fairmont-Scottsdale-Princess.h21894.Hotel-Information) > > [Worldmark Scottsdale](https://www.expedia.ca/Phoenix-Hotels-Worldmark-Scottsdale.h915698.Hotel-Information) > > [The Scott Resort & Spa ](https://www.expedia.ca/Phoenix-Hotels-The-Scott-Resort-Spa.h2557.Hotel-Information) > > [Staybridge Suites Scottsdale - Talking Stick by IHG](https://www.expedia.ca/Phoenix-Hotels-Staybridge-Suites-Scottsdale-Talking-Stick.h39626767.Hotel-Information) > > [Mountain Shadows Resort Scottsdale](https://www.expedia.ca/Phoenix-Hotels-Mountain-Shadows-Resort-Scottsdale.h16715713.Hotel-Information) > > [Wekopa Casino Resort](https://www.expedia.ca/Phoenix-Hotels-Wekopa-Casino-Resort.h1246316.Hotel-Information) > > [Great Wolf Lodge Arizona](https://www.expedia.ca/Phoenix-Hotels-Great-Wolf-Lodge-Arizona.h33725739.Hotel-Information) > > [Sheraton Desert Oasis Villas, Scottsdale](https://www.expedia.ca/Phoenix-Hotels-Sheraton-Desert-Oasis-Villas.h154318.Hotel-Information) > > [CIVANA Wellness Resort and Spa](https://www.expedia.ca/Phoenix-Hotels-CIVANA-Wellness-Resort-And-Spa.h841899.Hotel-Information) > > [Marriott Phoenix Resort Tempe at The Buttes](https://www.expedia.ca/Phoenix-Hotels-Marriott-Phoenix-Resort-Tempe-At-The-Buttes.h82743.Hotel-Information) > > [JW Marriott Camelback Inn Scottsdale Resort & Spa](https://www.expedia.ca/Phoenix-Hotels-JW-Marriott-Camelback-Inn-Scottsdale-Resort-Spa.h12821.Hotel-Information) > > [The Phoenician, a Luxury Collection Resort, Scottsdale](https://www.expedia.ca/Phoenix-Hotels-The-Phoenician.h10645.Hotel-Information) > > [Embassy Suites by Hilton Scottsdale Resort](https://www.expedia.ca/Phoenix-Hotels-Embassy-Suites-By-Hilton-Scottsdale-Resort.h98.Hotel-Information) > > [The Wigwam](https://www.expedia.ca/Phoenix-Hotels-The-Wigwam.h4965.Hotel-Information) > > [Scottsdale Camelback Resort](https://www.expedia.ca/Phoenix-Hotels-Scottsdale-Camelback-Resort.h1184132.Hotel-Information) > > [Talking Stick Resort](https://www.expedia.ca/Phoenix-Hotels-Talking-Stick-Resort.h3374607.Hotel-Information) > > [Mesa Spirit RV Resort](https://www.expedia.ca/Phoenix-Hotels-Mesa-Spirit-RV-Resort.h61523213.Hotel-Information) > > [Apartment for rent on golf course will consider six months rental](https://www.expedia.ca/Phoenix-Hotels-Condo-For-Rent-On-Golf-Course-Would-Consider-Six-Month-Rental.h35168627.Hotel-Information) > > [Hotel Adeline, Scottsdale, a Tribute Portfolio Hotel](https://www.expedia.ca/Phoenix-Hotels-Hotel-Adeline.h2615.Hotel-Information) > > [Sonesta Suites Scottsdale Gainey Ranch](https://www.expedia.ca/Phoenix-Hotels-Sonesta-Suites-Scottsdale-Gainey-Ranch.h200705.Hotel-Information) > > [DoubleTree Resort by Hilton Paradise Valley - Scottsdale](https://www.expedia.ca/Phoenix-Hotels-DoubleTree-Resort-By-Hilton-Paradise-Valley-Scottsdale.h25521.Hotel-Information) > > [ADERO Scottsdale Resort, Autograph Collection](https://www.expedia.ca/Phoenix-Hotels-ADERO-Scottsdale.h577892.Hotel-Information)