Title: The Imperial Hotel and Convention Centre Phitsanulok - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2925390&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Imperial Hotel and Convention Centre Phitsanulok Guests can relax by the pool with sun loungers or recharge with wellness treatments at the spa, then enjoy dining options that cater to every taste. ## Photo gallery for The Imperial Hotel and Convention Centre Phitsanulok ![Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/ebeea61c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/c22dfd7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/fabce573.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/99d22829.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/832547ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Imperial Hotel and Convention Centre Phitsanulok offers a peaceful city retreat. Enjoy a rejuvenating spa massage or wander through the garden. With three on-site restaurants, an outdoor pool, and high-speed WiFi, it's the ideal setting for relaxation. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Duplex Suite ![Minibar, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/cb325229.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex Suite - Sleeps 3 ### View all photos for Deluxe Premium ![Deluxe Premium](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/17e84c39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Shower/tub combination Bathrobes Private bathroom Free bottled water - 377 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds - City view ### View all photos for Duplex Suite ![Duplex Suite](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/d88b3209.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex Suite ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Shower/tub combination Bathrobes Private bathroom - 775 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed - Lagoon view ### View all photos for Deluxe Premium Room ![Minibar, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/289a949a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium Room - Sleeps 2 ### View all photos for Junior Suite ![Minibar, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/d4b3001a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Imperial Suite ![Minibar, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2930000/2925400/2925390/9045a8b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Imperial Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhitsanulok-Hotels-The-Imperial-Hotel-And-Convention-Centre-Phitsanulok.h2925390.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhitsanulok-Hotels-The-Imperial-Hotel-And-Convention-Centre-Phitsanulok.h2925390.Hotel-Information) ## About the area Located in Phitsanulok, The Imperial Hotel and Convention Centre Phitsanulok is connected to the convention center. Wat Nang Phaya and Wat Phra Sri Rattana Mahatat Woramahawihan are local landmarks, and travelers looking to shop may want to visit YimYim Night Market and Phitsanulok Night Bazaar. [Visit our Phitsanulok travel guide](https://www.expedia.ca/Phitsanulok.dx2788) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.82217%2C100.28641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sZJABSVX_-UuQQTWlJNToTLgV-c=) 52/299 Praongkhao Road, Phitsanulok, Phitsanulok, 65000 ### What's nearby - ![Wat Phra Sri Rattana Mahatat Woramahawihan Phitsanulok](https://images.trvl-media.com/place/6120002/d9a62143-7752-4bbc-b4fa-adb7296b31bd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wat Phra Sri Rattana Mahatat Woramahawihan 3 min drive \- 2.7 km - ![Equestrian statue of King Naresuan,Thailand](https://images.trvl-media.com/place/6307293/85eb5466-6316-4e7b-b102-9045dac0eb1e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Naresuan University 20 min drive \- 15.5 km - Wat Nang Phaya 3 min drive \- 2.7 km - Phitsanulok Night Bazaar 5 min drive \- 3.8 km - Naresuan University Hospital 21 min drive \- 17.0 km ### Getting around - Phitsanulok Station 5 min drive - Phitsanulok (PHS) 19 min drive ### Restaurants - Beef House Yakiniku 4 min walk - Imperial Restaurant 4 min walk - Teaspoon Tearoom 4 min walk - อินโดจีน สเต็ก เฮาท์ 7 min walk - KFC FSDT Olive Phisanulok 7 min walk ## About this property ### The Imperial Hotel and Convention Centre Phitsanulok Upscale hotel connected to the convention center Consider a stay at The Imperial Hotel and Convention Centre Phitsanulok and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a garden. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services - Concierge services, an elevator, and a banquet hall Room features All 292 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations - LCD TVs with satellite channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool, open 7:00 AM to 6:30 PM, sun loungers](https://images.trvl-media.com/lodging/3000000/2760000/2758000/2757980/60be67b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Topland Hotel & Convention Centre Phitsanulok - Pool - Spa - Kids pool - Parking included 8.0 Very good 108 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=2757980&PinnedHotelID=2757980&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/38000000/37800000/37792100/37792094/a7852f4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B2 Phitsanulok Premier Hotel Phitsanulok - Parking included - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 72 reviews CA $32 CA $38 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=37792094&PinnedHotelID=37792094&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/26000000/25040000/25032000/25031939/ccacca6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holatel Hotel Phitsanulok Phitsanulok - Free airport shuttle - Parking included - Free WiFi - Air conditioning 8.6 Excellent 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=25031939&PinnedHotelID=25031939&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/20000000/19910000/19904700/19904607/ed9fd45c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fortune D Hotel Phitsanulok Phitsanulok - Parking included - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 17 reviews CA $60 CA $71 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19904607&PinnedHotelID=19904607&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double or Twin Room](https://images.trvl-media.com/lodging/20000000/19550000/19542300/19542201/a2362c07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayflower Grande Hotel Phitsanulok Phitsanulok - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 40 reviews CA $37 CA $44 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=19542201&PinnedHotelID=19542201&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12390000/12386100/12386071/3b9844e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PoonSook Resident Hotel Phitsanulok - Parking included - Free WiFi - Air conditioning - Business services 8.0 Very good 29 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=12386071&PinnedHotelID=12386071&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/18000000/17110000/17100700/17100687/f4625491.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Residence Phitsanulok Phitsanulok - Parking included - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=17100687&PinnedHotelID=17100687&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/92000000/91230000/91222100/91222024/8bf3807f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B2 Phitsanulok Boutique & Budget Hotel Phitsanulok - Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 11 reviews CA $25 CA $30 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=91222024&PinnedHotelID=91222024&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/98000000/97090000/97080700/97080645/fab17c07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayflower Grande Suite Hotel Phitsanulok - Pool - Breakfast included - Free airport shuttle - Kids pool 9.0 Wonderful 20 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=97080645&PinnedHotelID=97080645&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107330000/107324600/107324526/c096157b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruean Phae Royal Park Hotel Phitsanulok - Pool - Kids pool - Free WiFi - Restaurant CA $48 CA $52 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=107324526&PinnedHotelID=107324526&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=2925390&PinnedHotelID=2925390&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2925390,2757980,37792094,25031939,19904607) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 AM at scheduled times and on request - Area shuttle (surcharge) - Free secured, uncovered self parking on site - Free RV/bus/truck parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 300 for adults and THB 150 for children - 3 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Dragon Garden - Laguna - Risotto Pizza Corner ### Things to do - Children's pool - Health club - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Grocery/convenience store - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 10 meeting rooms - Computer station - Conference center ### Outdoors - Barbecue grill - Garden - In a provincial park - On a lake - Picnic area - Pool loungers - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet ### More - 1 building - 6 floors - Ballroom - Banquet hall - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 800 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately THB 300 for adults and THB 150 for children - Airport shuttle fee: THB 180 per person (one-way) - Airport shuttle fee per child: THB 180 (one-way) - Rollaway bed fee: THB 800 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention Pool access available from 9:00 AM to 8:00 PM No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool or health club without adult supervision ### Property is also known as Amarin Hotel Amarin Lagoon Amarin Lagoon Hotel Amarin Lagoon Hotel Phitsanulok Amarin Lagoon Phitsanulok Amarin Lagoon Hotel The Imperial Hotel and Convention Centre Phitsanulok Hotel ## Frequently asked questions ### Does The Imperial Hotel and Convention Centre Phitsanulok have a pool? ### How much does it cost to stay at The Imperial Hotel and Convention Centre Phitsanulok? ### Is The Imperial Hotel and Convention Centre Phitsanulok pet-friendly? ### How much is parking? ### What time is check-in at The Imperial Hotel and Convention Centre Phitsanulok? ### What time is check-out at The Imperial Hotel and Convention Centre Phitsanulok? ### Does The Imperial Hotel and Convention Centre Phitsanulok provide a shuttle to the airport? ### Where is The Imperial Hotel and Convention Centre Phitsanulok located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Imperial Hotel and Convention Centre Phitsanulok Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Location ### 8.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 36 8 - Good 71 6 - Okay 32 4 - Poor 7 2 - Terrible 10 ## Reviews ### 8/10 Good #### Belinda Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel service was excellent. The hotel itself is very dated but clean. It’s mainly used for overnight stays for tours. ##### Belinda Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Stephen Aug 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice quiet hotel in a beautiful part of Phitsanulok. Full hotel facilities, with very nice buffet breakfast. This hotel can get very busy with its conference facilities. There is also a Spa, Pool and Massage on site. ##### Stephen Stayed 1 night in Aug 2024 ### 8/10 Good #### Alison Nov 21, 2024 Liked: Staff & service, room comfort #### Lovely pool. Bedrooms a bit dated but comfortable Good sized room but could do with a bit of updating. Comfy bed, good breakfast and meals in restaurant. Lovely pool ##### Alison Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Trond Nov 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Very nice and big room. Love this place and will be back. ##### Trond Stayed 1 night in Nov 2024 ### 6/10 Okay #### Takayuki May 7, 2024 Disliked: Amenities, property conditions & facilities The hotel rooms needs to be remodeled… Getting old but has amazing swimming pool. ##### Takayuki Stayed 3 nights in May 2024 ### 10/10 Excellent #### Sylvain Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a relaxing place to be. Great! ##### Sylvain Stayed 1 night in Oct 2025 ### 10/10 Excellent #### BRIAN Jun 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is sett back from the road. In a very quiet area. So it's great for sleeping. It also has a very large swimming pool, and very good gym. ##### BRIAN Stayed 2 nights in Jun 2022 ### 8/10 Good #### Chusak Jan 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is spaced and clean, but the bathtub needs to be replaces because it is quite dangerous for people to step-in and out. Breakfast is ok. ##### Chusak ### 8/10 Good #### Robert Jan 2, 2025 Liked: Cleanliness, staff & service \- ##### Robert Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Kevin Mar 31, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Room are a good size. But very old. While rooms are cleaned every day and new bed sheets daily. There were cobwebs in light shades / corners and bathroom floor walls very dirty skirting etc. which wasn’t just age as was able to improve wall appearance myself by just wiping with a towel. ##### Kevin Stayed 14 nights in Mar 2024 ### 4/10 Poor #### Joanne Aug 25, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Complained to check in desk, requesting new pillows as the actual pillow was brown with sweat marks, pillow case was clean trying to cover the marks up, changed room as well due to disgusting cleanliness and poor condition, flush toilet and water came out of the handle, doors were hanging on from.top and not commected to bottom of frame , really poor ##### Joanne Stayed 6 nights in Aug 2024 ### 6/10 Okay #### dominique Jun 1, 2023 Liked: Staff & service Disliked: Property conditions & facilities The rooms are quite outdated. Majority of the outlets in the rooms don’t work. You have to run the water for a while before it stops being brown. I couldn’t even get all the lights to shut off so I had to sleep with it on. However, the breakfast was good and the lobby area is very pretty. ##### dominique Stayed 1 night in May 2023 ### 10/10 Excellent #### Gunter Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Das Hotel der Pool und das Frühstück waren super. Nur bei der Ankunft waren die zwei jungen Frauen an der Rezeption etwas überfordert ##### Gunter Stayed 1 night in Nov 2025 ### 2/10 Terrible #### yannick Jul 17, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très décevant! Rien d'impérial Hôtel très vieillissany. Peintures craquelées, fenetres impossibles a verrouiller, vitres sales. Massage fermé. Piscine occupée par une école! Et fermée le matin jusque 10h..Suite vetuste, joints de carrelage de bain noircis, douche qui fuit, clim qui grince. Staff qui ne comprend pas l'anglais. Au secours! ![](https://a.travel-assets.com/ugc/hotel-reviews/9ac6eabe-04ec-4ecc-b09c-77e119a8fd80-1752745798859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a735f54-99aa-4aa0-a38d-71d3594c1008-1752745823773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ade6fead-ac5b-45e5-be21-5574e951a604-1752745850343.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3189e314-a17d-4003-af99-6a18bbaeca9c-1752745886712.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### yannick Stayed 1 night in Jul 2025 ### 6/10 Okay #### Camino Dec 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien para una noche, personal amable en Tuvimos varios problemas durante la estancia. Es cierto que a pesar de ser cosas que no deben admitirse en un hotel, es de valorar la gestión compensándolo que tuvieron con nosotros, el mejor hotel no es el que no falla si no el que solventa después de haber errado ##### Camino Stayed 1 night in Dec 2024 ### 8/10 Good #### jörgen Jul 10, 2022 Liked: Cleanliness, staff & service #### Jurgen gammalt hotel som behöver fixas ##### jörgen Stayed 1 night in Jul 2022 ### 6/10 Okay #### William Jun 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### One night at The Imperial Arrived in the early evening and found reception very welcoming (maybe glad to have something to do as hotel VERY quiet). Meal taken in main restaurant was reasonably basic but tasty - lychee soda was excellent! Room tidy and clean but bathroom a little dated. BIG problem was the pillow - I know we all have different needs but, after staying in hundreds of hotels, this was like a brick (my Thai wife agrees wholeheartedly!) So, tip for any farang - bring your own! Took late breakfast at 9.15 to find we had restaurant to ourselves. Plenty choice to set us up for the day but, understandably, would have been fresher/hotter if we'd been earlier. I've under rated our stay due to the pillow/sleepless hours but no complaints otherwise ##### William Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Smith Feb 22, 2022 Liked: Staff & service Everything OK ##### Smith Stayed 1 night in Feb 2022 ### 6/10 Okay #### katesirin Jan 20, 2022 Liked: Staff & service Disliked: Cleanliness ห้องพักเก่ามาก ตามซอกโต๊ะ หัวเตียงมีฝุ่นจับ แก้วน้ำในห้องมีคราบๆ ให้หมอนสองใบ แต่ในแอพบอก 4 ดาว ขอผ้าห่มเพิ่มคิดเพิ่มอีก 100 ปลั้กไฟใช้ไม่ได้ 2 ที่ ต้องไปเสียบตรบกาน้ำร้อน ห้อวน้ำเป็นอ่างอาบน้ำ มีฟักบัวด้านบนแต่ไม่มีสายยางอาบน้ำเด็กลำบากมาก จูงลูก 1 คน อุ้มอีกคน พนักงานนั่งอยู่ตรงประตูที่ตรวจอุณหภูมิไม่ลุกมาเปิดประตูให้ เป็นแบบนี้สองรอบ สระว่ายน้ำ ไม่มีผ้าเช็ดตัวให้ตามมุมต่างๆ คือจัดระดับโรงแรม มัน 4 ดาวไหนหรอ พนักงานฟร้อนบริการดี เบลบอลบริการดีให้ความช่วยเหลือเยี่ยมมาก ข้าวสวยในโรงแรมแข็งมาก จานละ 19 บ ควรเสริฟข้าวหอมมะลินะ บริการรวมๆคือดี ห้องพักกว้างขวางแต่เก่ามาก ไม่คุ้มกับราคาที่จ่าย ควรรีโนเวทนะ ##### katesirin Stayed 1 night in Jan 2022 ### 8/10 Good #### Supernok Jan 5, 2022 Liked: Staff & service, amenities, property conditions & facilities Ok ##### Supernok Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Yigal Jun 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice, clean ##### Yigal Stayed 4 nights in Jun 2021 ### 6/10 Okay #### Verified traveller Apr 9, 2021 Old hotel with a beautiful Lobby and restaurant, only the rooms haven't been renovated. We also had to pay an upgrade price because they put is in a old room and told us these are Expedia rooms.. how strange, because I booked the room on the picture, and thats what we had at the end, but first paid extra money ##### Verified traveller Stayed 2 nights in Apr 2021 ### 8/10 Good #### Narissara Mar 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ห้องกว้าง โดยรวมสะอาดดี พนักงานเอาใจใส่ดี ![](https://a.travel-assets.com/ugc/hotel-reviews/7FF2201E0BFB71A5F69557BBE19048A9CDCD4F161616562614810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Narissara Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Saowaros Nov 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service, clean, convenient, and affordable room rates. ##### Saowaros Stayed 1 night in Nov 2020 ### 2/10 Terrible #### Verified traveller Nov 5, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cathy Room, towel is very dirty. Service is not good. Parking lot is far from hotel.Its not convenience. ##### Verified traveller Stayed 2 nights in Oct 2020 ## Expedia's Latest Trends ### Hotels > [JW Marriott Phuket Resort & Spa](https://www.expedia.ca/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.ca/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Dinso Resort & Villas Phuket, Vignette Collection by IHG](https://www.expedia.ca/Patong-Hotels-Dinso-Resort-Villas-Phuket.h20257114.Hotel-Information) > > [Panvaree The Greenery](https://www.expedia.ca/Surat-Thani-Hotels-Panvaree-The-Greenery.h19777319.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.ca/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.ca/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [Anantara Mai Khao Phuket Villas](https://www.expedia.ca/Phuket-Hotels-Anantara-Mai-Khao-Phuket-Villas.h2281334.Hotel-Information) > > [Rosewood Phuket](https://www.expedia.ca/Phuket-Hotels-Rosewood-Phuket.h17171430.Hotel-Information) > > [Six Senses Yao Noi](https://www.expedia.ca/Phuket-Hotels-Six-Senses-Yao-Noi.h1593285.Hotel-Information) > > [Centara Grand Beach Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Centara-Grand-Beach-Resort-Phuket.h4303775.Hotel-Information) > > [Barcelo Coconut Island Phuket](https://www.expedia.ca/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > > [Shinnabhura Historic Boutique hotel](https://www.expedia.ca/Phitsanulok-Hotels-Shinnabhura-Historic-Boutique-Hotel.h27048873.Hotel-Information) > > [Phuket Graceland Resort And Spa](https://www.expedia.ca/Phuket-Hotels-Phuket-Graceland-Resort-And-Spa.h1594065.Hotel-Information) > > [Crest Resort & Pool Villas](https://www.expedia.ca/Phuket-Hotels-Crest-Resort-Pool-Villas.h14645851.Hotel-Information) > > [Keemala](https://www.expedia.ca/Phuket-Hotels-Keemala.h10507369.Hotel-Information) > > [Diamond Cliff Resort & Spa, Patong Beach](https://www.expedia.ca/Phuket-Hotels-Diamond-Cliff-Resort-And-Spa.h980292.Hotel-Information) > > [Kalima Resort & Spa, Phuket](https://www.expedia.ca/Phuket-Hotels-Kalima-Resort-Spa.h5200895.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.ca/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Hyatt Regency Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Hyatt-Regency-Phuket-Resort.h523563.Hotel-Information) > > [Holiday Inn Resort Phuket Surin Beach by IHG](https://www.expedia.ca/Choeng-Thale-Hotels-Holiday-Inn-Resort-Phuket-Surin-Beach.h5343547.Hotel-Information) > > [Paresa Resort Phuket](https://www.expedia.ca/Phuket-Hotels-Paresa-Resort-Phuket.h2898282.Hotel-Information) > > [The Nature Phuket](https://www.expedia.ca/Phuket-Hotels-The-Nature-Phuket.h23318905.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.ca/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Holiday Inn Resort Phuket by IHG](https://www.expedia.ca/Phuket-Hotels-Holiday-Inn-Resort-Phuket.h4977.Hotel-Information) > > [The Pavilions Phuket](https://www.expedia.ca/Phuket-Hotels-The-Pavilions-Phuket.h1277096.Hotel-Information) > > [Anantara Layan Phuket Resort](https://www.expedia.ca/Phuket-Hotels-Anantara-Layan-Phuket-Resort.h6758147.Hotel-Information) > > [Four Points by Sheraton Phuket Patong Beach Resort](https://www.expedia.ca/Phuket-Hotels-Four-Points-By-Sheraton-Phuket-Patong-Beach-Resort.h48813411.Hotel-Information) > > [The Naka Phuket, a member of Design Hotels](https://www.expedia.ca/Phuket-Hotels-The-Naka-Phuket.h5475290.Hotel-Information) > > [Santhiya Koh Yao Yai Resort & Spa](https://www.expedia.ca/Phuket-Hotels-Santhiya-Koh-Yao-Yai-Resort-Spa.h5239883.Hotel-Information)