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Red Carpet Inn & Suites – Avis

2 out of 5
Red Carpet Inn & Suites
11580 Roosevelt Blvd, Philadelphia, PA

Avis

5,6
Note de 10 – Excellent, d’après 116 avis sur 747." "
Note de 8 – Bien, d’après 155 avis sur 747." "
Note de 6 – Acceptable, d’après 151 avis sur 747." "
Note de 4 – Médiocre, d’après 109 avis sur 747." "
Note de 2 – Terrible, d’après 216 avis sur 747." "

5,8/10

Propreté

6,6/10

Service et personnel

4,8/10

Commodités

5,4/10

État et installations de l’hébergement

5,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

WS, Montreal

Séjour de 4 nuits en octobre 2018

8/10 – Bien

Damien

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2017

6/10 – Acceptable

Simon

Points forts : Propreté
Séjour de 1 nuit en juin 2017

6/10 – Acceptable

franck, blutch

Points forts : Confort de la chambre
Points faibles : Propreté
sur la route
bon rapport qualite prix / le bemol la chambre était tres sale. proxiimite de restaurant et facilite d acces / parking..tres bien comme hotel etape

4/10 – Médiocre

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Confort de la chambre

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel correct et propre belle et grande piscine Assez loin du centre historique restaurant à proximité

8/10 – Bien

Sarah

Voyage en famille
Points faibles : Service et personnel
Reception service very slow! But easy to find !
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Jay

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
This property is rundown, The outer doors dont lock. It is not a sage building. The halls were dirty. The comforters were paper thin The soapas sheets. Thin pillows doors
Séjour de 2 nuits en avril 2024
Brand Experience Team a répondu le 18 avr. 2024
Hi Jay, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 – Terrible

Dibin

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not clean and the smell of marijuana
Séjour de 2 nuits en avril 2024
Brand Experience Team a répondu le 18 avr. 2024
Hi Dibin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Acceptable

Regla

Voyage de couple
Points faibles : Service et personnel, commodités
There was a lot of trash in the hallway, went through obstacles to get 2 pillows and no covers. The electrical plugs didn’t work no did the nightstand lamps.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 27 mars 2024
Hi ReglaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 – Excellent

Roberto Dias

Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 29 mars 2024
Hi Roberto, Thank you for the 5-star rating!Natalie #Team6

8/10 – Bien

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 29 mars 2024
Hi Mark, Thank you for the perfect rating!Natalie #Team6

2/10 – Terrible

Cindy

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
前台态度恶劣，前进房间味道很差，也很脏，我们要求换房他们不愿意，还说只有一间了，要加钱才可以，总之体验非常差
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 20 mars 2024
Hi Cindy, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 – Terrible

Mony

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Bad
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 20 mars 2024
Hi Mony, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 – Excellent

Jasurbek

Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 12 mars 2024
Hi Jasurbek,Thank you for the perfect rating!Lilith#Team6

2/10 – Terrible

Tsira

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They enter the rooms one hour before the end of the time. Very cheap, terrible service. Hotel guests are not treated well. They have bad working staff. 0-⭐️
Séjour de 1 nuit en février 2024
Nancy Y. a répondu le 6 mars 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 – Terrible

Tiffany

Séjour de 2 nuits en février 2024
Brand Experience Team a répondu le 7 mars 2024
Hi Tiffany, We hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6

2/10 – Terrible

Mony

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The other guest were horrible
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 28 févr. 2024
Hi Mony,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 – Bien

Tatianna

Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté
Séjour de 2 nuits en janvier 2024
Nancy Y. a répondu le 14 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Excellent

khatuna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 7 févr. 2024
Hi Khatuna,Thank you for the 5-star rating!Lilith#Team6

10/10 – Excellent

Mony

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect get away
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 6 févr. 2024
Hi Mony,Thank you for the perfect rating!Lilith#Team6

10/10 – Excellent

Lynne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Tatianna

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just A Pleasure Trip
Nice and quiet.
Séjour de 2 nuits en décembre 2023
Brand Experience Team a répondu le 8 janv. 2024
Hi Tatianna,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

2/10 – Terrible

Estela

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The place is very unsafe room have a strong sm3 of cigarettes, I have never smoked,and I saw people drugged in the hallway l don't know I recommend it to anyone my stay was very bad.
Séjour de 1 nuit en décembre 2023
Nancy Y. a répondu le 21 déc. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Excellent

Rosny

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.

8/10 – Bien

Regla

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Gary

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location is the best thing about it.
Séjour de 2 nuits en octobre 2023
Nancy Y. a répondu le 7 nov. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Terrible

Oscar G Cabrera

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
We paid for a non smoking room which reeked of smoke and they refused to put us in a different room
Séjour de 1 nuit en octobre 2023
Brand Experience Team a répondu le 31 oct. 2023
Hi Oscar,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Bien

waleska

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en octobre 2023

2/10 – Terrible

Antwan

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Rosny

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en octobre 2023
Brand Experience Team a répondu le 26 oct. 2023
Hi Rosny,Thank you for the excellent review! Maz K.#Team6

10/10 – Excellent

A J Interrante Jr

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice room w slide glass door
Séjour de 1 nuit en octobre 2023
S. Stevens a répondu le 9 oct. 2023
We appreciate you taking the time to share your recent stay survey.

10/10 – Excellent

Gerard

Séjour de 3 nuits en octobre 2023
S. Stevens a répondu le 9 oct. 2023
Thank you for your survey.

6/10 – Acceptable

Morgan

Voyage de couple, Voyage avec des animaux de compagnie
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Overall, it’s a good place to stay if you’re on a budget/need somewhere to stay last minute. It was pretty nice except there were a couple of cigarette burn holes through the sheets. The toilet seat was messed up, and the water didn’t drain very quickly. As it was decent, I’ll stay somewhere else next time.
Séjour de 2 nuits en septembre 2023
S. Stevens a répondu le 9 oct. 2023
Thank you for your recent survey, we have spoken to our team regarding your comments.

2/10 – Terrible

Yunbao

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
S. Stevens a répondu le 9 oct. 2023
Thank you your survey.

4/10 – Médiocre

Dan

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I found it to be very dirty to the point that I was not comfortable using the shower, or walking around bare foot.
Séjour de 1 nuit en septembre 2023
Brand Experience Team a répondu le 2 oct. 2023
Hi Dan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 – Acceptable

Valerie

Voyage de couple
Points faibles : État et installations de l’hébergement
Hotel room in which I switched to was dirty The sheets were stained, food was left in the microwave from previous guest. Bathroom shower was dirty. Jacuzzi tub was not working properly. Call down to front desk just to ask for one clean top sheet never received it. Outside doors leaving from the parking lot into the hotel was easily accessed you didn't even need a card to open up the doors all you had to do was pull the handles and the door popped open. Cleaning staff was unable to answer questions in English because they were of Hispanic or other ethic background that did not understand English too well. This hotel has such potential I hope the manager will upgrade it because it is a nice area where you can stay at a reasonable rate. The main problem I had when I arrived I had booked a queen size sweet and was told there was only two bed standard hotel room available and I had to stay in it for that night. In the morning I got in contact with management at the front desk and I was able to change over to the queen size room which I paid for from Expedia.
Séjour de 2 nuits en septembre 2023
Brand Experience Team a répondu le 2 oct. 2023
Hi Valerie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 – Médiocre

Denise

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
They don’t offer enough towels to begin with, cleaning staff is absent or not there, no complimentary breakfast not even water for the price. First and last time staying at this hotel.
Séjour de 2 nuits en septembre 2023
Brand Experience Team a répondu le 19 sept. 2023
Hi Denise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Terrible

William

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Worst experience EVER
Had to wait in lobby for half an hour to check in because the attendant was "out", then was told our reservation wasn't in the system, and then I was told we couldn't use the pool even though that was the only reason we chose that particular hotel. We stuck it out, but the next morning the housekeepers followed us down the hall begging for tips, and when we got back that night there were people parked in the entrance to the parking lot partying and we had to drive over the curb to get in. Front desk staff ignored our concerns and complaints, and an hour before check out the housekeepers wouldn't quit knocking and begging us to check out early and leave them tips. Worst experience ever.
Séjour de 2 nuits en septembre 2023
Brand Experience Team a répondu le 19 sept. 2023
Hi William,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 – Excellent

KIMBERLY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
S. Stevens a répondu le 9 oct. 2023
Kimberly thank you for your survey score from your recent stay.

8/10 – Bien

Alexandre

Points forts : Service et personnel
Séjour de 1 nuit en août 2023
S. Stevens a répondu le 9 oct. 2023
Thank you for your survey score, please feel free to share you stay experience with the property manager.

10/10 – Excellent

Bianca, Bergenfield

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
It was ok! Found the mysterious black hair others mentioned on our towels as well. Cleaning Lady came at 10:30am to tell us to leave money if we liked it. Bed and sheets were clean and soft, nice sleep. If you love a hot shower and an ice cold fridge as well as a good AC, you are at the right place. We had ketchup on the wall and floor area on one spot. But overall we would come again for a one night stay. Its a two star, therefor it was pretty good. Thank you.
Séjour de 1 nuit en août 2023
Brand Experience Team a répondu le 13 sept. 2023
Hi Bianca, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 – Terrible

Andrea

Séjour de 1 nuit en août 2023
S. Stevens a répondu le 9 oct. 2023
Thank you for taking the time to share your recent experience, please contact property manager.

10/10 – Excellent

Rosny

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I’ll recommend it
Séjour de 2 nuits en août 2023
Brand Experience Team a répondu le 29 août 2023
Hi Rosny,Thank you for the perfect rating!Lilith#Team6

4/10 – Médiocre

Amanda

Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room was overall in decent condition except there were blood stains on both the beds and the curtains. The floor was dirty and stained our socks while walking around. The bathroom, specifically the shower, was unusable and unclean. The fridge worked, thankfully, but the freezer was disgusting. The front desk staff was very pleasant and helpful but the housekeeping staff harassed us when we were trying to check out. While there were posters for cameras, I still did not feel very safe there. Also the lights by the bed didn’t work and there were no batteries in the tv remote, but neither of those things would have prompted a bad review on their own, everything else was just not good.
Séjour de 1 nuit en août 2023
Brand Experience Team a répondu le 29 août 2023
Hi Amanda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 – Terrible

Sharna

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 1 nuit en août 2023

6/10 – Acceptable

Donte

Points forts : Propreté
Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Patrick

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
I was just staying the after being at an event all day. After I checked I immediately feel asleep. I tried to use the bathroom in the middle of the night and it was clogged up the sink was also clogged up. I should have checked everything as soon as I got into the room. I could have made a call at a decent hour to have it fixed. But how was an overflowed toilet overlooked.
Séjour de 1 nuit en juin 2023
S. Stevens a répondu le 11 juill. 2023
Afternoon Patrick,We recognize your survey and presently working to improve our property with a full renovation of our guest rooms. While we up our training for our staff on the basic hospitality skills to improve future guest visits.

8/10 – Bien

Ebony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
S. Stevens a répondu le 11 juill. 2023
Hello Ebony,Thank you for your recent survey.

2/10 – Terrible

Haylee

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
There was blood on the floor in our room and random Brown hair in mine and my fiancé bed. We have pink and blue hair so it’s definitely not ours, the house keeper asked if she could clean and get us towels, we agreed and she demanded tip money which we didn’t have. 0/10 do not go here!
Séjour de 2 nuits en juin 2023
S. Stevens a répondu le 11 juill. 2023
Hello Haylee,We recognized your survey and working to improve our property currently in the process of a full renovation of our guest rooms. While me train our staff on the basic hospitality skills to improve future guest visits.