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Holiday Inn Express Philadelphia NE - Langhorne, an IHG Hotel – Avis

2.5 out of 5
Holiday Inn Express Philadelphia NE - Langhorne, an IHG Hotel
3101 West Cabot Boulevard, Langhorne, PA

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 451 avis sur 1001." "
Note de 8 – Bien, d’après 300 avis sur 1001." "
Note de 6 – Acceptable, d’après 127 avis sur 1001." "
Note de 4 – Médiocre, d’après 56 avis sur 1001." "
Note de 2 – Terrible, d’après 67 avis sur 1001." "

8,4/10

Propreté

8,4/10

Service et personnel

8,0/10

Commodités

8,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

2/10 – Terrible

Michel

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2023
TonyGM a répondu le 3 mars 2023
Hello Michel,I would like to know more about your stay at our hotel. Please let us know the details of your stay.Kind Regards,

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en octobre 2019
General manager a répondu le 16 oct. 2019
Thank you for the feed back what could we have did better to make your stay perfect?

6/10 – Acceptable

j.p., quebec

Points forts : Service et personnel, confort de la chambre
De passage
Odeur de nettoyant désagréable, il a fallu faire aerer avant de dormir. Tache dans les drap et un poil???
Séjour de 1 nuit en avril 2018
John Howarth, GM a répondu le 8 mai 2018
Thank you for taking the time to provide us with your feedback. I am sorry that you found hair in your bed. I will address this directly with our housekeeping staff.

6/10 – Acceptable

Connie

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Not happy with front desk
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Stephanie

Points faibles : Service et personnel
Person was extremely rude and we left
Séjour de 1 nuit en mai 2024

8/10 – Bien

Ronda

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The front desk was very helpful and was very knowledgeable about the area since I was from around the area.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Munjal, Brampton

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent. Just astounding. I'll definitely stay there again. I'll definitely recommend this hotel to my friends.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Michele

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Affordable and comfortable business class hotel. The rear entrance is a little dingy and unwelcoming which isnt a big problem, but because it feels like the main entrance when you pull up, it could be a bit nicer. Or maybe signs directing peoplw around back to the main entrance. But the room was good, comfortable bed and decent water pressure in the shower. A full length mirror would have been helpful, but it was a good room.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Melissa

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was nice but I was disappointed about the pool not being ready. I had called four times and asked about the pool being open and they assured me each time that it was my kids were so disappointed. If I would have known it was ready I would’ve made reservations at a different hotel.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

RHONDA, Levittown

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay
Séjour de 1 nuit en mai 2024

10/10 – Excellent

RHONDA, Levittown

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay! Comfortable and clean room!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Karen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The entire staff is professional and extremely friendly. The breakfast food is delicious and the hotel is convenient and clean. Would definitely stay there again.
Séjour de 8 nuits en avril 2024

8/10 – Bien

Carol

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was friendly and courteous. Breakfast was awesome and coffee bar available 24/7 was the best. My only complaint was the other guests who came in at very late hours slamming their room doors. It sounds as if they were opening and slamming my door.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Ulyana

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Vitaliy

Séjour de 2 nuits en avril 2024

8/10 – Bien

Kelly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The front desk gentleman was wonderful and curious and very sweet.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Raymond

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Jocelyn, Edison

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay for the value!!
Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again. Best Regards,

8/10 – Bien

Jeevan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay, clean rooms, good breakfast, nice ambience overall. Only issue is its near highway so cant walk around to nearby restaurants.
Séjour de 2 nuits en avril 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
On behalf of Holiday Inn Express, Thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

10/10 – Excellent

Steve

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean. Staff was extremely courteous
Séjour de 2 nuits en avril 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
On behalf of Holiday Inn Express, Thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

10/10 – Excellent

Nattie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en avril 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
On behalf of Holiday Inn Express, Thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

10/10 – Excellent

RHONDA, Levittown

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay
Séjour de 1 nuit en avril 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
On behalf of Holiday Inn Express, Thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

8/10 – Bien

Bruce, Pittsburgh

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall, my experience with this location was good. The staff were professional and pleasant throughout our time there. My only complaint is the HVAC in my room (418) was out dated. The thermostat was old, I mean really old, where it looked like it could have been in a home in the 1970's. When the blower came on it was really, really loud. Other than that it did it's job.
Séjour de 2 nuits en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 30 mars 2024
Dear Bruce,Thank you for taking the time to share your experience with us. We're glad to hear that overall, your stay at our location was good and that you found our staff to be professional and pleasant.We apologize for any inconvenience caused by the outdated HVAC system in your room. Your feedback is valuable to us, and we will address this issue with our maintenance team to ensure that such issues are resolved promptly.We appreciate your understanding and hope to welcome you back for an even better experience in the future.Best regards,

4/10 – Médiocre

Jovella, Philadelphia

Séjour de 3 nuits en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again. Best Regards,

10/10 – Excellent

sibin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 30 mars 2024
Dear Sibin,On behalf of Holiday Inn Express, thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

10/10 – Excellent

Mathew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
They were friendly and nice and one of the best breakfasts that was available for me
Séjour de 3 nuits en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 30 mars 2024
Dear Mathew,On behalf of Holiday Inn Express, Thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

2/10 – Terrible

Levi

Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again. Best Regards,

10/10 – Excellent

Evelyn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
At the front desk, the worker was so nice checking us in and out. She was easy to talk to and I’m actually very shy but she was very welcoming. Not so bad for my 1st time checking in Holiday inn, thank you :)
Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 30 mars 2024
Dear Evelyn,Thank you for sharing a review of your recent experience. Our team here at Holiday inn express is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Warm Regards,

2/10 – Terrible

Ramon

Points faibles : Service et personnel
Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 22 mars 2024
Dear Guest,Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again.Best Regards,

10/10 – Excellent

Glaciene

Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 20 avr. 2024
On behalf of Holiday Inn Express, Thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

10/10 – Excellent

Ana

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just wish breakfast was earlier. We had to leave without eating breakfast. Everything else was perfect
Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 13 mars 2024
Dear Ana,Thank you for your feedback and positive rating! We're delighted to hear that you had a perfect stay at Holiday Inn Express, Langhorne. We understand your desire for an earlier breakfast, and while we aim to accommodate our guests' needs, we do apologize for any inconvenience caused by the timing. We appreciate your understanding and hope to welcome you back for another enjoyable stay.Best regards,

10/10 – Excellent

Gretchen

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice staff! Clean room! Overall great experience.
Séjour de 1 nuit en mars 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 13 mars 2024
Dear Gretchen,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Warm Regards,

10/10 – Excellent

Myriam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Dhruv a répondu le 4 mars 2024
Dear Myriam,Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at our Hotel. We’d be happy to serve you again with the same awesomeness next time you visit in Holiday Inn Express at Langhorne.

10/10 – Excellent

Robert, Newville

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good price. Highly recommend.
Séjour de 1 nuit en mars 2024
Dhruv a répondu le 4 mars 2024
Dear Myriam,Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at our Hotel. We’d be happy to serve you again with the same awesomeness next time you visit in Holiday Inn Express at Langhorne.

8/10 – Bien

Paul, Erie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was a good value for the price
Séjour de 1 nuit en mars 2024
Dhruv a répondu le 3 mars 2024
Dear Paul,We're pleased to hear that you found our hotel to be a good value for the price. Your satisfaction is important to us, and we strive to offer exceptional value to all our guests. Thank you for your review, and we hope to welcome you back soon.Best regards,

8/10 – Bien

Brad

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
great place to stay for business.
Séjour de 1 nuit en février 2024
Dhruv a répondu le 3 mars 2024
Dear Brad,Thank you for your feedback! We're delighted to hear that you found our hotel to be a great place to stay for business. Your satisfaction is our priority, and we're glad we could meet your needs. If there's anything else we can do to improve your experience next time, please let us know. We look forward to hosting you again soon!Warm regards,

10/10 – Excellent

Nidia

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Dhruv a répondu le 3 mars 2024
Dear Nidia,On behalf of Holiday Inn Express, Thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

2/10 – Terrible

Jason

Séjour de 2 nuits en février 2024
Dhruv a répondu le 27 févr. 2024
Hi Jason,We're sorry to hear that your experience fell short of expectations. If you have any specific feedback on how we can improve, please feel free to share. We value your input and hope to have the opportunity to better serve you in the future.Best regards,

6/10 – Acceptable

Yvonne

Voyage en famille
Cannot complain about the accommodation, it was of a very high standard . I qould like to say that I am totally disappointed about the $100.00 security deposit they added to my credit to be returned after 5-7 buisness days . This is a classic example of a selective hidden fees that I am certain was not applied to all the guest who checked in that evening.
Séjour de 1 nuit en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Guest,Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again.Best Regards,

10/10 – Excellent

Donald

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were very pleasant and helpful. Greatly appreciated.
Séjour de 1 nuit en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Donald,Thank you for the wonderful feedback! We're thrilled to hear that you found our staff pleasant and helpful during your stay. Providing excellent service is our priority, and we're delighted that we could make your experience enjoyable. We look forward to welcoming you back in the future!Best regards,

10/10 – Excellent

Filiberto

Séjour de 2 nuits en février 2024
Dhruv, Holiday Inn Express, Langhorne Team a répondu le 30 mars 2024
Dear Filiberto,Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again.Best Regards,

10/10 – Excellent

Olivia

Voyage en famille, Voyage d’affaires
Points forts : Commodités
Good customer service and breakfast!
Séjour de 3 nuits en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Olivia,Thank you for the fantastic review! We're thrilled to hear that you enjoyed our customer service and breakfast offerings. Providing a great experience for our guests is what we strive for, and we're delighted that we succeeded during your stay. We can't wait to have you back for another wonderful experience!Warm regards,

8/10 – Bien

James

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Dhruv a répondu le 27 févr. 2024
Dear James,Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again.Best Regards,

6/10 – Acceptable

Cezara

Points forts : Propreté, service et personnel
Not enough parking for guests
Séjour de 1 nuit en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Cezara,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding parking availability. Your comments are valuable, and we'll look into ways to improve it. We appreciate your understanding and hope to have the chance to welcome you back for a more enjoyable stay.Best regards,

8/10 – Bien

Andre

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I like everything everything was made perfect that I would enjoy my stay
Séjour de 2 nuits en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Andre,On behalf of Holiday Inn Express, thank you for taking the time to leave a review of our hotel. We look forward to seeing you again the next time life travels return you to our city. Best Regards,

10/10 – Excellent

Crisie

Séjour de 1 nuit en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Crisie,Thank you for taking the time to leave a review of our Hotel. We look forward to having you and your family stay with us again and again.Best Regards,

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel - very clean, comfortable, low priced
Exceptionally clean; beds very comfortable, quiet, staff pleasant and helpful, nice selection for free breakfast; will stay here again
Séjour de 1 nuit en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Guest,Greetings, thank you so much for your positive review. It is important to hear every complaint but it is refreshing to know when we have provided exactly what our guest expect. Our Holiday Inn Express family hope to see you and your family again really soon the next time you’re in Langhorne PA.Sincerely,

4/10 – Médiocre

alejandra

Voyage d’affaires
Points forts : Service et personnel
Toilet was not working in my room as soon as I got there but they had no problem giving me a new room
Séjour de 1 nuit en février 2024
Dhruv a répondu le 27 févr. 2024
Dear Guest,Thank you for choosing our hotel. The information you provided does not meet our level of expectations for that I sincerely apologize. I have distributed your response to the proper departments to make sure these types of issues are isolated. I hope you this does not prevent you from staying at our hotel in the future. Thank you again for staying and we will see you next time.Kind Regards,