Staff were friendly and helpful , breakfast was our fave because the dining staff were so warm and funny it made our day. Our room on the other hand was not clean, the sheets and pillow cases were not changed and i know this because we found hair all over the sheets and pillows , and whilst laying in them hoping that the hair came from the house keepers we were itching as if allergic to something sprayed on the sheets, i had to make a call down to the front dest for a whole new set of bedding which i opted to changed myself die to it being pretty late and us already having settled in . The toilet seat had debris on it and there was a dirty Q tip and left over trash in the bathroom bin. The bin in the room was ripped to shreds inside of the bin . Our room experience just wasn't one to call home about , the only good part of it was the view.