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Sanno Marracoonda Perth Airport Hotel – Avis

3 out of 5
Sanno Marracoonda Perth Airport Hotel
46 Kanowna Avenue East, Redcliffe, WA

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 405 avis sur 1008." "
Note de 8 – Bien, d’après 381 avis sur 1008." "
Note de 6 – Acceptable, d’après 120 avis sur 1008." "
Note de 4 – Médiocre, d’après 53 avis sur 1008." "
Note de 2 – Terrible, d’après 49 avis sur 1008." "

8,4/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

7,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Maryse

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pratique prêt de l’aéroport avec la navette gratuite, le personnel est charmant 😉
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Maryse

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Un Super accueil à notre arrivée merci je reviendrai sans hésiter
Séjour de 1 nuit en mai 2024
Sanno a répondu le 7 mai 2024
Thank you for your lovely feedback! We're delighted to hear that you had a great welcome upon your arrival. We look forward to welcoming you back without hesitation.

8/10 – Bien

poulalion

Séjour de 1 nuit en mai 2023
Sanno Hotel a répondu le 10 mai 2023
Thank you for your review and feedback

8/10 – Bien

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le seul bémol est le bruit de la route
Séjour de 1 nuit en décembre 2022
Sanno a répondu le 13 déc. 2022
Thank you for your review and feedback

8/10 – Bien

louise

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2019
Maria a répondu le 23 déc. 2019
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay, hope to see you again soon.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
Séjour de 2 nuits en septembre 2019
Lorraine-Front Office Manager a répondu le 6 sept. 2019
Thank you for your review and for choosing our hotel.

10/10 – Excellent

Anna

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great value with inclusive airport transfers too! Friendly staff, spacious room, highly recommend
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Maria

Voyage de couple
Points forts : Propreté, service et personnel
Great location close to airport
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Neil

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There was a good amount of parking as we had to vehicles. Rooms were clean and well appointed. Enjoyed the welcome package on arrival. Staff were friendly and helpful.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Nigel

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
quiet and convenient to the airport.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 24 mai 2024
Thank you for your feedback about the hotel's quietness and convenience to the airport. We're pleased to hear that you found the location suitable for your needs. If there's anything else you would like to share or if there's anything we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back for another peaceful stay.

10/10 – Excellent

Elizabeth

Voyage de couple, Voyage d’affaires
We were greeted with professionalism by TJ. He was very informative and went over everything on check in. Thank you fir a very comfortable stay.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 20 mai 2024
Thank you for sharing your experience with us! We're delighted to hear that TJ provided you with professional and informative service during check-in, ensuring a comfortable stay for you. We appreciate your kind words and will pass on your compliments to TJ. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing to stay with us!

10/10 – Excellent

Karim

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Service outstanding by all staff, very clean rooms
Séjour de 6 nuits en mai 2024
Sanno a répondu le 20 mai 2024
Thank you for your feedback! We're thrilled to hear that you found the service provided by all our staff to be outstanding and that you were impressed with the cleanliness of our rooms. Providing exceptional service and maintaining high cleanliness standards are top priorities for us. We appreciate your kind words and look forward to welcoming you back for another outstanding stay. Thank you for choosing to stay with us!

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Sanno a répondu le 19 mai 2024
Thank you

8/10 – Bien

Maureen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Short but nice stay caught my flight on time.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 15 mai 2024
Thank you for sharing your experience with us. We're glad to hear that you had a nice and short stay and that you were able to catch your flight on time. If there's anything else you would like to share or if there's anything we can assist you with in the future, please feel free to let us know. We hope to have the opportunity to welcome you back for another pleasant stay.

10/10 – Excellent

Billie-jo

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The airport shuttle is a winner
Séjour de 1 nuit en mai 2024
Sanno a répondu le 14 mai 2024
Thank you for your feedback! We're glad to hear that you found our airport shuttle service to be a winner. Providing convenient transportation options for our guests is important to us. We appreciate your comment and hope to welcome you back for another great stay.

8/10 – Bien

Geoffrey

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Airport shuttle bus is convenient. On-site restaurant is convenient. Hotel location is convenient and close to airport
Séjour de 1 nuit en mai 2024
Sanno a répondu le 14 mai 2024
Thank you for your feedback. We're pleased to hear that you found the airport shuttle bus, on-site restaurant, and hotel location to be convenient during your stay. It's great to know that these amenities added to the overall convenience of your visit. If there's anything else you would like to share or if there's anything we can assist you with, please feel free to let us know. We look forward to the opportunity to welcome you back for another convenient stay.

8/10 – Bien

Natalie Ann

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 19 mai 2024
Thank you

10/10 – Excellent

Stephen

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Staff were fantastic. Facilities comfortable but looking a little tired. Great bed
Séjour de 1 nuit en mai 2024
Sanno a répondu le 13 mai 2024
Thank you for your feedback! We're pleased to hear that you found our staff to be fantastic and that you enjoyed the comfortable bed. We appreciate your comments about the facilities and will take note of your feedback regarding them looking a little tired. Your satisfaction is important to us, and we will work on improving to enhance our guests' experience. Thank you for staying with us, and we hope to welcome you back in the future.

10/10 – Excellent

Bobbi-Jo

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly and accommodating staff
Séjour de 1 nuit en mai 2024
Sanno a répondu le 10 mai 2024
Thank you for your feedback! We're pleased to hear that you found our staff friendly and accommodating. Providing excellent service is a top priority for us, and we're glad to hear that our team made your stay enjoyable. We hope to see you again soon!

10/10 – Excellent

Laurence

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 10 mai 2024
Thank you

8/10 – Bien

Ronald, APO

Room was quiet and bed was fine, but very sterile with no pictures on the walls and stains on the carpet.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 7 mai 2024
Thank you for sharing your feedback. We appreciate your comments about the quiet room and comfortable bed. We apologise for the lack of pictures on the walls and stains on the carpet. Your feedback is valuable to us, and we will address these issues to improve our guests' experience. Thank you for bringing this to our attention.

10/10 – Excellent

Rohit

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location and close to airport. Easy pick up and drop off - from and to airport. Good price for overnight transit.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 5 mai 2024
Thank you for your feedback. We're pleased to hear that you found our hotel to have an excellent location close to the airport and that you appreciated the easy pick up and drop off service. We're glad you found the price to be good value for an overnight transit stay. We look forward to welcoming you back in the future.

4/10 – Médiocre

Thomas

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
This is a simple, inexpensive place to sleep just before or after a long flight. It’s a chalet style motel, and the rooms themselves are quite large and perfectly serviceable. My only objection is that not a single finger has been lifted to try to make it a pleasant environment. The whole room is painted white, the bed linen is white, the cwiling is white, there is not a splash of color in the whole place. I have to say it reminded me of homeless shelters I have stayed in in the post. Functionally, OK. Decoratively, makes no effort at all. Not even a calendar with nice dogs on it. The sheer spartan atmosphere drew a gasp from my wife. Come on guys, put a stripy cover on the bed and a couple of cheap reproductions on the wall. Is it too much to ask? By the way, the much touted welcome bottle of wine was only a half bottle and the welcome cookie has a best before date of March 2025, nearly a year away, so must have been rammed with preservatives. Tasted like cardboard. Otherwise, fine. Breakfast, included in room rate, was excellent.
Séjour de 1 nuit en avril 2024
Sanno a répondu le 5 mai 2024
Thank you for sharing your feedback with us. We appreciate your comments regarding the decor of the room and the lack of colour. We will take your suggestions on board to see how we can improve the aesthetics of the rooms to create a more pleasant environment for our guests. We apologise for any disappointment caused by the welcome bottle of wine and cookie. We're glad to hear that you found the breakfast excellent and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 – Excellent

Sujit

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff , comfortable beds (scored a 91 on my sleep score) , the breakfast was good. The shuttle service to and from airport helps. Walking distance to train station.
Séjour de 1 nuit en mai 2024
Sanno a répondu le 5 mai 2024
Thank you for your review. We're delighted to hear that you found our staff friendly, the beds comfortable, and the breakfast good. It's great to know that you had a restful sleep and that the shuttle service to and from the airport was helpful. We're glad you found the hotel within walking distance to the train station. We appreciate your feedback and hope to welcome you back for another enjoyable stay.

8/10 – Bien

jack

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Transport to and from the airport was very convenient
Séjour de 1 nuit en avril 2024
Sanno a répondu le 5 mai 2024
Thank you for your feedback. We're glad to hear that you found the transport to and from the airport very convenient. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We hope to welcome you back in the future.

8/10 – Bien

Noreen

Voyage de couple
Great price, the room was quite basic, which was ok as it was clean and suited our needs, great initiative to leave wine and nibbles. Great shuttle service. Lovely staff in the restaurant too
Séjour de 1 nuit en avril 2024
Sanno a répondu le 28 avr. 2024
Thank you for your review! We're pleased to hear that you found our hotel to offer great value for the price. We're glad that the basic room met your needs and that you appreciated its cleanliness. It's wonderful to know that you enjoyed the wine and nibbles left for you - we believe in providing those extra touches to enhance our guests' experience. We're also happy to hear that you found our shuttle service to be great and that you had a positive experience with the lovely staff in the restaurant. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. We hope to have the opportunity to welcome you back in the future. If there's anything else you would like to share or if you have any further comments, please feel free to let us know.

10/10 – Excellent

Kylie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome stay can’t thank the staff enough for all their help with our short stay there would definitely recommend
Séjour de 1 nuit en avril 2024
Sanno a répondu le 28 avr. 2024
Thank you for your kind words! We're thrilled to hear that you had an awesome stay and that our staff were able to assist you during your short visit. It's wonderful to know that you would recommend our hotel - word of mouth recommendations mean a lot to us. Our team takes pride in providing excellent service to all our guests, and we're delighted that we could make your stay memorable. If you have any friends or family looking for a recommendation, please do send them our way. We look forward to welcoming you back in the future. If there's anything else you would like to share or if you have any further comments, please let us know. Your feedback is greatly appreciated.

8/10 – Bien

Lucy

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
Sanno a répondu le 28 avr. 2024
Thank you

8/10 – Bien

Fiona

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Sanno a répondu le 28 avr. 2024
Thank you

10/10 – Excellent

Shaun

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Sanno a répondu le 28 avr. 2024
Thank you

8/10 – Bien

Suban, West Beach

Séjour de 1 nuit en avril 2024
Sanno a répondu le 10 mai 2024
Thank you

10/10 – Excellent

Glen

It was great
Séjour de 1 nuit en mars 2024
Sanno a répondu le 18 avr. 2024
Thank you for your feedback! We're glad to hear that you had a great experience. We strive to provide excellent service and a positive stay for all of our guests. If there's anything specific that you enjoyed or if there's anything else we can assist you with, please let us know. We appreciate your review and hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Vivienne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent all round, no complaints.
Séjour de 1 nuit en avril 2024
Sanno a répondu le 17 avr. 2024
Thank you for your excellent review! We're thrilled to hear that you had a great experience with us and that you have no complaints. We strive to provide exceptional service and ensure that our guests have a wonderful stay. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Michelle, Seville Grove

Séjour de 1 nuit en avril 2024
Sanno a répondu le 5 mai 2024
Thank you

8/10 – Bien

Sue Lynn

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the shuttle which arrived promptly. Sanno is one of the only places that offer free shuttle for kids and one of the reasons we always choose them when needing to transit.
Séjour de 1 nuit en avril 2024
Sanno a répondu le 15 avr. 2024
Thank you for your review! We're thrilled to hear that you loved our shuttle service and that it arrived promptly. We understand the importance of convenience when traveling with kids, which is why we offer a free shuttle for them. We're glad that this is one of the reasons you choose to stay with us when needing to transit. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 – Bien

Harley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Price, staff, location and ease of transfers was great.
Séjour de 1 nuit en avril 2024
Sanno a répondu le 15 avr. 2024
Thank you for your review! We're delighted to hear that you found our price, staff, location, and ease of transfers to be great. We strive to provide excellent value for our guests, and we're glad that you found our staff helpful and our location convenient. It's also wonderful to hear that our transfer service made your stay even more enjoyable. If there's anything else we can do to enhance your experience or if you have any further comments, please let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

6/10 – Acceptable

Sicilia

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Convenient for location and assistance with pick up and drop off services from airport. Thanks!
Séjour de 1 nuit en avril 2024
Sanno a répondu le 17 avr. 2024
Thank you for your review! We're glad to hear that our location was convenient for you and that you found our pick-up and drop-off services from the airport helpful. We strive to provide convenient transportation options for our guests to ensure a smooth and enjoyable stay. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

8/10 – Bien

Cassandra

Points forts : Propreté, service et personnel
The check in and attending to maintenance was good and the restaurant ordering room service and the food itself was very good.
Séjour de 1 nuit en avril 2024
Sanno a répondu le 15 avr. 2024
Thank you for your review! We're delighted to hear that your check-in experience was good and that our staff attended to any maintenance needs you had. We strive to provide efficient and attentive service to ensure a smooth stay for our guests. We're also glad to hear that you enjoyed ordering room service from our restaurant and that the food itself was very good. Our culinary team takes pride in preparing delicious meals for our guests to enjoy in the comfort of their rooms. If there's anything else we can assist you with or if you have any further comments, please let us know. We appreciate your feedback and look forward to serving you again in the future.

8/10 – Bien

Matthew, Mallacoota

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loud busy road beside property
Séjour de 1 nuit en avril 2024
SA a répondu le 12 avr. 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the busy road located near our property. We understand that noise can be disruptive and we strive to provide a comfortable and peaceful environment for our guests.If you have any specific concerns or suggestions regarding noise reduction, please feel free to let us know. We appreciate your understanding and hope that you still had an enjoyable stay overall.

10/10 – Excellent

Jason

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very handy and nice hotel for layover
Séjour de 1 nuit en avril 2024
Sanno a répondu le 11 avr. 2024
Thank you for your review! We're glad to hear that you found our hotel handy and nice for your layover. We understand the importance of convenience and comfort, especially during short stays, and we're pleased that we were able to meet your needs.If there's anything else we can assist you with or if you have any further feedback, please let us know. We appreciate your support and hope to welcome you back in the future.

10/10 – Excellent

Robert

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms were clean and spacious. There was free wifi and complimentary breakfast, as well as available shuttle service
Séjour de 2 nuits en février 2024
Sanno a répondu le 25 mars 2024
Thank you for your review! We're delighted to hear that you found our rooms clean and spacious. We take pride in providing a comfortable and inviting space for our guests to relax and unwind.We're glad that you enjoyed the complimentary amenities we offer, including free wifi and breakfast. We understand the importance of staying connected and starting the day with a satisfying meal.Our shuttle service is designed to make your stay more convenient and hassle-free. We're pleased that you found it available and accessible during your time with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with or if you have any further feedback, please let us know.

10/10 – Excellent

jocelyn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to airport
Séjour de 1 nuit en mars 2024
Sanno a répondu le 20 mars 2024
Thank you for your review. We're glad to hear that our hotel's proximity to the airport was convenient for your stay. Being close to the airport is a great advantage for our guests, especially for those with early morning or late-night flights.If there's anything else we can assist you with or if you have any further feedback, please let us know. We hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Wendy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Speedy arrival of shuttle bus. Lovely welcome even though it was late at night. Upgraded so that I did not have to walk as far. Comfortable bed, and many considerate extras provided. I have already recommended to others.
Séjour de 1 nuit en mars 2024
Sanno a répondu le 18 mars 2024
Thank you for your review. We're delighted to hear that you had a positive experience with our shuttle bus service and that you received a warm welcome, even late at night. We understand the importance of a smooth arrival and a friendly reception, especially after a long journey.We're glad to hear that you enjoyed the upgrade, which made your stay more convenient. Providing comfortable beds and considerate extras is something we strive for to ensure our guests have a pleasant and enjoyable stay.Thank you for recommending us to others. Word-of-mouth recommendations are greatly appreciated and we're thrilled that you had such a positive experience that you feel confident in sharing with others.If there's anything else we can assist you with or if you have any further feedback, please let us know. We hope to have the opportunity to welcome you back in the future.

8/10 – Bien

Linda

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Sanno a répondu le 21 mars 2024
Thank you for your review

10/10 – Excellent

Ksenia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Sanno a répondu le 21 mars 2024
Thank you for your review

10/10 – Excellent

John

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There is a nice park for a short walk across the street
Séjour de 1 nuit en mars 2024
Sanno a répondu le 13 mars 2024
Thank you for sharing that there is a nice park across the street for a short walk. It's great to hear that you were able to enjoy the nearby green space during your stay. We always appreciate hearing about the positive aspects of our location. If there's anything else we can assist you with or if you have any further feedback, please let us know. We hope to have the opportunity to welcome you back in the future.

6/10 – Acceptable

Trevor

Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Internet very poor
Séjour de 3 nuits en mars 2024
Sanno a répondu le 11 mars 2024
Thank you for your feed back

6/10 – Acceptable

Thomas

Séjour de 1 nuit en mars 2024
Sanno a répondu le 8 avr. 2024
Thank You

10/10 – Excellent

Natalie Dianne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location , to enable a relaxed trip to the airport. Compliments to the chef as the freshly cooked breakfast was perfect.
Séjour de 1 nuit en mars 2024
Sanno a répondu le 5 mars 2024
Thank you for your review. We're thrilled to hear that our hotel's location was perfect for your relaxed trip to the airport. We understand the importance of convenience when it comes to travel, and we're glad we could provide that for you. We will pass on your compliments to our chef for the delicious freshly cooked breakfast. It's always a pleasure to start the day with a perfect meal. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Thank you for choosing our establishment.

8/10 – Bien

Rachel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Basic accommodation but comfortable. We appreciated the complimentary snacks, wine, and water. Also the complimentary airport shuttle was excellent. We had an early morning flight and the shuttle operates 24 hrs. Thanks for a great stay.
Séjour de 1 nuit en février 2024
Sanno a répondu le 4 mars 2024
Thank you for your review. We're glad to hear that you found our accommodation comfortable, despite it being basic. We're also pleased to know that you enjoyed the complimentary snacks, wine, and water. It's great to hear that the complimentary airport shuttle was excellent and that it operated 24 hours, which was convenient for your early morning flight. We appreciate your kind words and are delighted that you had a great stay with us. If there is anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing our establishment.