Title: Sazagua Hotel Boutique - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sazagua Hotel Boutique Travelers find tranquility at the outdoor pool or rejuvenating treatments at the spa, all surrounded by natural beauty at this boutique retreat ![Exterior](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/2443b059.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite | Living area](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/3a58eef3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite | Living area](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/fdc40f07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/8fd526d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lodge | Living area](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/b5823cc8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Ukumari Zoo, Sazagua Hotel Boutique offers a peaceful escape with its beautiful garden setting. Guests enjoy a cooked-to-order breakfast, outdoor pool, spa, on-site restaurant for dinner, helpful staff, free WiFi, and laundry facilities. 9.2 Wonderful ## Popular amenities - Spa - Bar - Pool - Room service - Breakfast included - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Premium Room, 1 King Bed](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/89af5fbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Smart TV Down duvet Premium bedding Separate bedroom - 484 sq ft - Sleeps 4 - 1 King Bed ![Suite](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/d47cd51a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Smart TV Separate bedroom Down duvet Premium bedding - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Junior Suite](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/8e10c386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Yard Separate sitting area Individually furnished Individually decorated Air conditioning TV Down duvet Premium bedding - 431 sq ft - Sleeps 3 - 1 Queen Bed ![Standard Double Room](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/4c7f7e80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.6 Exceptional 4 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning TV Down duvet Premium bedding Separate bedroom - 237 sq ft - Sleeps 3 - 1 Queen Bed ![Luxury Villa, 1 Double Bed](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/26da062d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 1 Double Bed 9.0 Wonderful 2 reviews ### Highlights Yard Separate sitting area Individually furnished Individually decorated Air conditioning Smart TV Separate bedroom Down duvet - 753 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/378da3c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Garden View - 753 sq ft - Sleeps 3 ![Lodge](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/5d6cfc68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lodge ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning TV Separate bedroom Down duvet Premium bedding - 1 bedroom - Sleeps 2 - 1 King Bed ![Superior Suite](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/0dfbefd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Patio Yard Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds TV - 1 bedroom - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/a08b2de9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 236 sq ft - Sleeps 3 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/4c127bf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 430 sq ft - Sleeps 3 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/fcea2c38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 430 sq ft - Sleeps 3 ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/7cc90d51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 484 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPereira-Hotels-Sazagua-Hotel-Boutique.h12004708.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPereira-Hotels-Sazagua-Hotel-Boutique.h12004708.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.81723%2C-75.80318&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=P8URTgmMW_a7SIL5orFQfHMeZw4=) Kilometro 7 Via Cerritos Entrada 4, Urbanizacion Quimbayita, Pereira, Risaralda, 660007 #### What's nearby - Cerritos del Mar - 3 min drive - 2.9 km - Ukumari Zoo - 4 min drive - 2.9 km - Hernan Ramirez Villegas Stadium - 7 min drive - 7.3 km - Olympic Village - 7 min drive - 7.3 km - Expofuturo Convention Center - 7 min drive - 6.9 km #### Getting around - Pereira (PEI-Matecaña Intl.) - 23 min drive #### Restaurants - ‪Khumeia - ‬5 min drive - ‪Sayonara - ‬9 min drive - ‪Correo Y Amada - ‬4 min drive - ‪La Finca De Rigo - ‬7 min drive - ‪Garden Mall Cerritos - ‬3 min drive ## About this property ### Sazagua Hotel Boutique Hotel near Ukumari Zoo Located close to Expofuturo Convention Center and Olympic Village, Sazagua Hotel Boutique provides free cooked-to-order breakfast, a terrace, and a garden. Indulge in hydrotherapy, a hot stone massage, and a body wrap at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Other perks include: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), 1 meeting room, and concierge services - Massage treatment rooms, barbecue grills, and a front-desk safe - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Other amenities include: - Free toiletries and hair dryers - 30-inch TVs with satellite channels - Wardrobes/closets, separate sitting areas, and daily housekeeping ## Similar properties ![LED TV](https://images.trvl-media.com/lodging/6000000/5030000/5025200/5025146/w720h894x0y5-c94423b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Visus Hotel Boutique & Spa Pereira - Pool - Breakfast included - Spa - Free airport shuttle 9.4 Exceptional 86 reviews CA $267 CA $267 total Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=5025146&PinnedHotelID=5025146&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, local and international cuisine](https://images.trvl-media.com/lodging/9000000/8790000/8785200/8785186/b4968957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonesta Pereira Pereira - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 966 reviews CA $151 CA $151 total Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=8785186&PinnedHotelID=8785186&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/25000000/24110000/24102200/24102185/f927fce6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa San Carlos Lodge Pereira - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 110 reviews CA $102 CA $102 total Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4850337&PinnedHotelID=4850337&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3590000/3585000/3584908/c1a511b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Soratama Pereira - Hot tub - Breakfast included - Parking included - Free WiFi 8.6 Excellent 565 reviews CA $89 CA $89 total Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=3584908&PinnedHotelID=3584908&HadPinnedHotel=true®ionId=-1&adults=2) ![30-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/96000000/95360000/95358300/95358251/cad464a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ECOPARADISE Pereira - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 8 reviews CA $115 CA $115 total Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=95358251&PinnedHotelID=95358251&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured self parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant - Private picnics ### Things to do - Full-service spa - Outdoor pool - Steam room ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body wraps - Couples treatment rooms - Hot stone massages - Hydrotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - Banquet hall ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Individual decor - Individual furnishings - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7 AM - 10 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for COP 150000.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 40000 per vehicle (one way) - Rollaway bed fee: COP 150000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 6:30 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Sazagua Hotel Boutique Pereira Sazagua Hotel Boutique Sazagua Boutique Pereira Sazagua Boutique Sazagua - Hotel Boutique - Gastronomia Pereira Sazagua Hotel Boutique Hotel Sazagua Hotel Boutique Pereira Sazagua Hotel Boutique Hotel Pereira ## Frequently asked questions ### Does Sazagua Hotel Boutique have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:30 AM–9:00 PM. ### How much does it cost to stay at Sazagua Hotel Boutique? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Sazagua Hotel Boutique on Oct 19, 2025 start from CA $176.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Pereira-Hotels-Sazagua-Hotel-Boutique.h12004708.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sazagua Hotel Boutique pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sazagua Hotel Boutique? > Self parking is free at this property. ### What time is check-in at Sazagua Hotel Boutique? > Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Sazagua Hotel Boutique? > Check-out is at noon. ### Does Sazagua Hotel Boutique provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of COP 40000 per vehicle applies. ### Where is Sazagua Hotel Boutique located? > Situated near the airport, this spa hotel is 2.1 mi (3.3 km) from Ukumari Zoo and within 6 mi (10 km) of Olympic Village and Expofuturo Convention Center. Hernan Ramirez Villegas Stadium and Sanctuary of Our Lady of Fatima are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sazagua Hotel Boutique Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 94 8 - Good 25 6 - Okay 5 4 - Poor 3 2 - Terrible 4 ### 9.4/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ### 10/10 Excellent #### David Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place! ##### David Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kathleen Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property with great food and helpful staff. ##### Kathleen Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mark Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing place great service ##### Mark Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Carolina Apr 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel feels like natural paradise , the food was delicious . ##### Carolina Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Natalia Jan 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very kind ##### Natalia Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Samuel Apr 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay in a lovely hotel, set within beautiful grounds. Staff were amazing and food fantastic! would stay again. ##### Samuel Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Elizabeth May 8, 2024 Liked: Cleanliness, staff & service, amenities Awesome place awesome service love the hospitality Love pet friendly i will recommend anytime ##### Elizabeth Stayed 2 nights in May 2024 ### 10/10 Excellent #### Ainsley Aug 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Staff was so friendly and helpful; grounds are beautiful; such a great place to get away and truly disconnect ##### Ainsley Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Fredo May 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Staff was very friendly and helpful. Sazagua is located in the middle of nature and the surroundings are beautiful. ##### Fredo Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Hirohisa May 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice nature atmosphere! ##### Hirohisa Stayed 1 night in May 2024 ### 8/10 Good #### Mary Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spacious king suite with a huge balcony. Room showed some wear and tear but was quite comfortable. 2 steps up to the bathroom area created concern those steps would be missed. Staff went above and beyond to meet any requests. Food was delicious. Spoke some English. ##### Mary Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Stephen Oct 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was so accommodating. Kind friendly staff? Beautiful place and Great food! ##### Stephen Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### JUAN Sep 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent experience. Very friendly and kind staff. The hotel is surrounded by beautiful nature. ##### JUAN Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### JUAN Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful facilities. Eco friendly. Kind and professional staff. ##### JUAN Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Kellan Feb 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Setting was lovely, the staff and customer service were outstanding. They helped us with tours at a moments notice. Couldn’t recommend more highly!! ##### Kellan Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Jonathan Apr 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent and quiet get away The staff was very accomodating. My wife has been ill and we had to make several trips to the hospital in town which was very close. The staff worked with us to reschedule activities. We had to check out early and the staff was very helpful. Its a great place to relax that is close to town ##### Jonathan Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Joseph Oct 6, 2024 Disliked: Cleanliness I was surpriesed by the state of the hotel. We were unprgraded from junior suite to villa. I never asked for the upgrade. The jacuzzi was broke and not usable. It also was full of leaves and dirty attracting mosquito. I will pass on this hotel ##### Joseph Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Kunchok Jan 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful property and an amazing experience. The atmosphere, rooms, staff, and food are all excellent. The hotel is tastefully decorated. Waking up to the sounds of birds is relaxing. We did a few tours through the hotel and they were all well thought out and enjoyable. We communicated with the hotel via whats app before arriving and their communication was on point. The hotel is a warm and happy place. They are dedicated to giving you a great experience and not nickel and dime you. This is truly a family run hotel where everyone is made to feel welcome. My Tibetan mother and I were even more warmed to see Tibetan furniture around the hotel - side by side and complementing the local artisan furniture and decorations. ##### Kunchok Stayed 3 nights in Jan 2023 ### 4/10 Poor #### Raymond Jan 2, 2023 This hotel is misleading and not as advertised. BE CAREFUL WHEN GIVING THEM YOUR CREDIT CARD INFORMATION. They will charge your card without your permission without any details. ALSO, there accounting and the way they handle money is very bad. I booked through Orbitz and was not supposed to pay until after my stay. The hotel broke this policy and requested I pay in advance before me arrival. This is not right and because of the language barrier it made it challenging to communicate. Also the Masinga Lodge not well cared for and feels like you’re outside in the jungle with all the bugs and insects inside your living space. The garden in there is not well manicured and overgrown. The rooms smells like mold and musty. I do not recommend staying here. The staff are unprofessional and but try their best to help guests. ##### Raymond ### 8/10 Good #### Andres Jul 2, 2025 Liked: Cleanliness, staff & service ##### Andres Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Edgar May 30, 2025 ##### Edgar Stayed 3 nights in May 2025 ### 4/10 Poor #### Yonas May 13, 2025 Liked: Staff & service Disliked: Property conditions & facilities ##### Yonas Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Maria Apr 5, 2025 ##### Maria Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Joseph Mar 13, 2025 Liked: Cleanliness, staff & service ##### Joseph Stayed 1 night in Mar 2025 ### 8/10 Good #### JUAN Mar 13, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Muy Bien Si bien La Habitación asignada era amplia, con todas las amenidades y en plena correspondencia con lo ofertado, Tengo Varias aprecioaciones: 1. Por fuera se ve muy bien desde afuera que en el Techo (o tejado) existan plantas muy bellas creciendo, por dentro ya NO lo es. El olor a Humedad en la habitación llega a ser molesto. Huele a cueva, quizá por la tierra acumulada en el techo y la materia orgánica que generan las mismas plantas. El ambiente se torna humedo, cálido y el olor a veces es agobiante 2. La habitación debería contar con Black out. En cambio de ello, tiene unas persianas viejitas, que no proporcionan la oscuridad que se quisiera para dormir placidamente en un hotel de relax. 3. El Spa es MUY BUENO y lo recomiendo plenamente 4. La atención de TODO el personal es excepcional. Todos estan dispuestos a yudar, a atender de la mejor manera... 10 puntos en servicio 5. 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