Title: Hotel Casa Tuirak - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Tuirak Riverwalk hotel with a coffee shop and an outdoor pool ## Photo gallery for Hotel Casa Tuirak ![Outdoor pool - Hotel Casa Tuirak (Pereira)](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/bb1c7051.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Casa Tuirak (Pereira)](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/f94b2c7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, Mountain View - Hotel Casa Tuirak (Pereira)](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/4deed714.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds - Hotel Casa Tuirak (Pereira)](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/5ead9a42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Casa Tuirak (Pereira)](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/8b798cd7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Casa Tuirak, you can look forward to free breakfast (local cuisine), designer stores on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and a bar. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Parking included - Free WiFi - Restaurant - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111000714&PinnedHotelID=111000714&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Standard Room, Garden View ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/5ead9a42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View 10.0 Exceptional 2 reviews ### Highlights Blackout drapes/curtains Pillowtop bed Premium bedding Egyptian cotton linens Down duvet Hair dryer Espresso maker Cookware/dishes/utensils - 269 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Standard Double Room, Garden View ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/5ead9a42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View ### Highlights Blackout drapes/curtains Pillowtop bed Premium bedding Egyptian cotton linens Down duvet Hair dryer Espresso maker Cookware/dishes/utensils - 269 sq ft - Sleeps 2 - 1 Queen Bed - Garden view ### View all photos for Superior Suite, Mountain View ![View from room](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/cc4eb334.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Mountain View 10.0 Exceptional 1 review ### Highlights Egyptian cotton linens Down duvet Separate bedroom Pillowtop bed Blackout drapes/curtains Premium bedding Hair dryer Separate bathtub and shower - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed - Mountain view ### View all photos for Elite Studio Suite, Mountain View ![Elite Studio Suite, Mountain View](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/03da2436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Studio Suite, Mountain View ### Highlights Blackout drapes/curtains Pillowtop bed Premium bedding Egyptian cotton linens Down duvet Hair dryer Separate bathtub and shower Espresso maker - 484 sq ft - Sleeps 3 - 1 King Bed - Mountain view ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/617672e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Blackout drapes/curtains Pillowtop bed Premium bedding Egyptian cotton linens Down duvet Hair dryer Espresso maker Cookware/dishes/utensils - 484 sq ft - Sleeps 2 - 1 King Bed - Mountain view ### View all photos for Presidential Cabin ![Presidential Cabin](https://images.trvl-media.com/lodging/112000000/111010000/111000800/111000714/6b5fa8e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Cabin ### Highlights Furnished balcony Separate dining area Individually decorated Private pool Smart TV Blackout drapes/curtains Pillowtop bed Premium bedding - 1938 sq ft - Sleeps 3 - 1 King Bed - Mountain view ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/1100/1036/b42f3bfb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Movich Hotel de Pereira Pereira - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 1,000 reviews [](https://www.expedia.ca/Pereira-Hotels-Movich-Hotel-De-Pereira.h1036.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=2763&destination=Pereira&destType=MARKET&latLong=4.815725,-75.704248&searchId=6cc9fbe1-97ed-4569-a1b0-f9625ca0d006&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/16000000/15370000/15362100/15362057/f85e4b8a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Mh Pereira - Breakfast included - Parking included - Free WiFi - Laundry 7.8 Good 43 reviews [](https://www.expedia.ca/Pereira-Hotels-Ayenda-1136-MH.h15362057.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=2763&destination=Pereira&destType=MARKET&latLong=4.815725,-75.704248&searchId=6cc9fbe1-97ed-4569-a1b0-f9625ca0d006&top_cur=CAD) Ad ![Food and drink](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3590000/3585000/3584908/w2995h1995x4y4-e132c15e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Soratama Pereira - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPereira-Hotels-Hotel-Casa-Tuirak.h111000714.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPereira-Hotels-Hotel-Casa-Tuirak.h111000714.Hotel-Information) ## About the area Located in Pereira, Hotel Casa Tuirak is in the mountains and on the riverwalk. Cathedral of Our Lady of Poverty and Pereira Cathedral are local landmarks, and some of the area's activities can be experienced at Calle Real and Santa Rosa de Cabal Hot Springs. Boliz and Parque Metropolitano del Café Waterpark are also worth visiting. [Visit our Pereira travel guide](https://www.expedia.ca/Pereira.dx2763) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.73420%2C-75.67116&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6VcbvYQltJWSIjX6diDYS6Ewj3E=) Entrada 10 Condina, Pereira, Risaralda, 660009 ### What's nearby - Barbas Bremen Nature Reserve 12 min drive \- 9.8 km - Expofuturo Convention Center 19 min drive \- 16.7 km - Unicentro Shopping Center 19 min drive \- 16.3 km - Parque Metropolitano del Café Waterpark 19 min drive \- 13.4 km - Hernan Ramirez Villegas Stadium 19 min drive \- 17.0 km ### Getting around - Transportation Terminal Station 31 min drive - Pereira (PEI-Matecaña Intl.) 37 min drive ### Restaurants - Café Quindío 23 min drive - Pan Panocha 8 min drive - Mirum 26 min drive - Mocafe 26 min drive - Helena Adentro 26 min drive ## About this property ### Hotel Casa Tuirak Hotel in the mountains Take advantage of free breakfast (local cuisine), designer stores on site, and a coffee shop/cafe at Hotel Casa Tuirak. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and a bar. You'll also enjoy perks such as: - An outdoor pool - Free self parking - A gift shop, luggage storage, and concierge services - Tour/ticket assistance and smoke-free premises Room features All guestrooms at Hotel Casa Tuirak offer thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and espresso makers. Other conveniences in all rooms include: - Egyptian cotton sheets, pillowtop mattresses, and down comforters - Hair dryers and shampoo - Wardrobes/closets, cookware/dishes/utensils, and daily housekeeping ## Similar properties ![Junior Suite, 1 Bedroom, Hot Tub, Mountain View](https://images.trvl-media.com/lodging/17000000/16270000/16263800/16263758/4e262297.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Spa La Colina Pereira - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 127 reviews CA $205 CA $205 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16263758&PinnedHotelID=16263758&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/110000000/109940000/109938800/109938712/2c3fa1c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tukki Ecolodge Filandia - Breakfast included - Spa - Pet friendly - Parking included 10 Exceptional 15 reviews CA $308 CA $308 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=109938712&PinnedHotelID=109938712&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/104000000/103980000/103976400/103976349/df4026e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Cielo en la Tierra Alcalá - Pool - Hot tub - Breakfast included - Kids pool 9.6 Exceptional 27 reviews CA $192 CA $192 total Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=103976349&PinnedHotelID=103976349&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/25000000/24110000/24102200/24102185/38123184.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa San Carlos Lodge Pereira - Pool - Hot tub - Breakfast included - Parking included 9.4 Exceptional 70 reviews CA $215 CA $215 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=24102185&PinnedHotelID=24102185&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/104000000/103200000/103192900/103192811/728e4c3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CoCo House Hotel Boutique Pereira - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 6 reviews CA $125 CA $125 total Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=103192811&PinnedHotelID=103192811&HadPinnedHotel=true®ionId=-1&adults=2) ![LED TV](https://images.trvl-media.com/lodging/6000000/5030000/5025200/5025146/w720h712x0y0-b6623bea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Visus Hotel Boutique & Spa Pereira - Pool - Breakfast included - Spa - Free airport shuttle 9.4 Exceptional 89 reviews CA $305 CA $305 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=5025146&PinnedHotelID=5025146&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12010000/12004800/12004708/2443b059.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sazagua Hotel Boutique Pereira - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 134 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=12004708&PinnedHotelID=12004708&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35130000/35124800/35124772/w3837h2880x3y0-bbe3faa3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bio Habitat Hotel, AKEN SOUL Collection Circasia - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 279 reviews CA $227 CA $227 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=35124772&PinnedHotelID=35124772&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:30 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 215440 ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 9:00 AM to 9:00 PM Parking height restrictions apply ## Frequently asked questions ### Does Hotel Casa Tuirak have a pool? ### How much does it cost to stay at Hotel Casa Tuirak? ### Is Hotel Casa Tuirak pet-friendly? ### How much is parking? ### What time is check-in at Hotel Casa Tuirak? ### What time is check-out at Hotel Casa Tuirak? ### Where is Hotel Casa Tuirak located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Casa Tuirak Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 25 8 - Good 7 6 - Okay 5 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Adriana Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The experience at the hotel was lovely and the food at the restaurant was delicious. I would definitely come back ![](https://a.travel-assets.com/ugc/hotel-reviews/2f1ff696-e86c-404e-abfa-9777c269e90f-1765285256424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adriana Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sara Dec 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I really loved my stay here. Amazing and friendly stuff. The food was next level of quality and taste. All the waiters were super kind and friendly. The room was clean and cosy. Really sad I stayed only 2 nights, I wish I stayed longer. ##### Sara Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### JHANIO May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place. Pool is really nice. Food could be better ##### JHANIO Stayed 2 nights in May 2025 ### 4/10 Poor #### Dora May 9, 2025 Disliked: Cleanliness, amenities, property conditions & facilities There is no TV, poor lighting several steps around and when it rains it’s not safe to walk around, the bathroom has a very small sink and small mirror, floors are super cold and shower drain gets blocked, the Resturant is really one Star, the staff are friendly , the road to this property is a real challenge , beware when you book here , overall we had a bad experience , will never come back ##### Dora Stayed 3 nights in May 2025 ### 8/10 Good #### Sarah Feb 16, 2025 Liked: Cleanliness, staff & service Middle of nature reserve , beautiful verdant location. Wonderful included breakfast . We had dinner twice at the restaurant , was delicious and flavorful . Staff attentive. New property, some advertised facilities are not available - No spa, airport shuttle as advertised . Rooms were nice size and rustic to go with natural reserve theme .They have some issues with drainage , Bathrooms were smelly , very offputting . Room configuration bit weird - doorway to shower area . No doors to shower , only half glass door with full visibility of shower from room . Other Glass wall of shower faces outer hallway - can easily fix with some curtains. Overall nice , with a few tweaks can be better . ##### Sarah Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Matthew Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, property , pool and room. They are quick to help and very organized. ##### Matthew Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mike Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Mike Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sergio Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a spectacular place to rest, disconnect from the city, and connect with nature. The gastronomic offerings are excellent, as well. ##### Sergio Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### JOSEPH Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, Mateo, Sarai and Mariana are excellent in the dining area as well as Byron. Very niche boutique hotel...great experience ##### JOSEPH Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### José Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best hotel stays I had in my life, absolutely worth going there. ##### José Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Laura Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property, food was good (just not the usual Colombian food, but still good). Pool and spa are great, the property hosts daily walks to the river and meditation sessions. Overall easy to get to the highway and it’s pretty safe. Only downside was that there really wasn’t much hot water for showers and the lighting in the rooms is very dim plus no mirrors (I think it’s just for the aesthetic of the property though). Overall great would stay here, staff is very helpful. ##### Laura Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Ivan May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing ##### Ivan Stayed 2 nights in May 2025 ### 6/10 Okay #### Jason Apr 14, 2025 Disliked: Staff & service Beautiful property in desperate need for a good chef and better on the ground coordination for activities. The activities they offered were organized by a massive operator that doesn’t provide enjoyable options ##### Jason Stayed 1 night in Mar 2025 ### 8/10 Good #### Jean-Robert Jan 11, 2025 Liked: Cleanliness, staff & service, room comfort Good. Not quite ready to open ##### Jean-Robert Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Juan Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities THERE IS NOT SECURITY GUARD AFTER 10:00 PM. THAT'S THE ONLY THING WE DON'T LIKE, ANYTHING ELSE IS GREAT ##### Juan Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Bart Jan 8, 2025 Disliked: Cleanliness, staff & service During our 5-night stay, we had several issues that significantly impacted our experience: 1\. No hot water in the room. 2\. We were assigned the wrong room despite paying for an upgrade to a better one. 3\. Room service was forgotten on two out of the five nights, and we had to ask for it to be done. 4\. Lack of privacy – people can easily see through the window while you're showering, and you can hear everything happening in other rooms. 5\. The spa was out of service and couldn’t be used. 6\. There was no TV in the room. 7\. Poor service – the staff was inattentive and unresponsive. Overall, we found this stay to be overpriced given the issues we mentioned. ##### Bart Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### John Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy bonito todo el hotel y las vistas espectaculares el personal muy amable los Recomiendo 💯👍 ![](https://a.travel-assets.com/ugc/hotel-reviews/fc696909-495d-41b0-bffc-fcb4ecdc783d-1768594898837.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e43b5c49-3e0c-4b88-80ee-dde5b9658a95-1768594910686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in Jan 2026 ### 8/10 Good #### DORIS SANDRA Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está está increíble, la alberca caliente lo máximo, la comida muy rica, las vistas inigualables, el servicio en el restaurante excelente, el Spa deja mucho que desear, las cabinas son mega chiquitas y sumamente calientes e incómodas, la terapeutas no caben y al darte masaje en la espalda su cuerpo coca con tu cabeza volviendo la experiencia muy incómoda, solo hay 1 baño, Spa no recomendable. La habitación padre sin embargo tiene dos GRANDES inconvenientes, las luces no se pueden controlar y se enciende o apaga todo de un jalón y hay un tipo es tractor o ventilador (incrustado en la pared) que NUNCA se apaga, eso me pareció fatal. ##### DORIS SANDRA Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Julieta Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente todo y una vista maravillosa las habitaciones amplias ##### Julieta Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Maria Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El lugar es muy bonito El servicio del restaurante muy bueno. Lo único fue que no nos salió agua caliente y nos dijieron que se demoraba e igual nunca salió. Y hubo mucho ruido como 5 de la mañana y lo dijimos al salir y fue como no para nada nadie entra a esa hora. Pero pues fuimos a relajarnos y eso no nos dejó dormir ##### Maria Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Andrea Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oasis en el Eje Cafetero Un Hotel Ideal para descansar! ![](https://a.travel-assets.com/ugc/hotel-reviews/57ff839b-71bc-4663-b4a6-0b89da60c359-1759467244286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/836e28e3-ea2f-40f1-9a62-acd2703c2f3f-1759467243311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/436108d2-daf3-4b42-b8bd-5be194b20729-1759467243306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/faf7d86d-9b62-4637-9676-fcc94a682428-1759467241632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrea Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Antonio Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unico de principio a fin El hotel es genial, una oportunidad única para desconectarse de y relajarse. El servicio del Spa es increíble con un personal amable y muy capacitado. El restaurante también es una locura los platos son exquisitos y el staff se toma su tiempo y esfuerzo en hacer de un experiencia inolvidable. Finalmente el sendero del no tiempo con nuestro guía Juan Yarik no se lo pueden perder. No puedo esperar para volver ##### Antonio Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mercedes Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso hotel situado en el eje cafetalero con increíbles vistas y paisajes. Las habitaciones cómodas y amplias, el restaurante con platos fusión de comida típica de la región y con una gran vista. Solicitamos servicio de tour privado y fue excelente. ![](https://a.travel-assets.com/ugc/hotel-reviews/136b53ba-2ad7-4281-9645-2edc80d20437-1752766869268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mercedes Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Reynaldo Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción en las afueras de Pereira Muy confortable. Excelente servicio y amabilidad de los trabajadores. Instalaciones nuevas modernas y acogedoras. A 20 minutos de Pereira, recomendación tener vehículo para entrar y salir fácilmente. ##### Reynaldo Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Mauricio Apr 1, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Es un lugar bonito, con personal de recepción y bar amables. Oportunidad de mejora: En las habitaciones hace falta acondicionador, toallas para manos o faciales, vasos, percheros… El hotel debe tener reserva de agua. Él finde que estuvimos no hubo agua y nos tocó irnos sin bañarnos… La señora Lina García que apoya en el desayuno tiene poco sentido de pertenencia con su trabajo y espacio. Su actitud y comportamiento lo reflejò. La piscina estaba fría! ##### Mauricio Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hacienda Venecia Main House & Coffee Lodge](https://www.expedia.ca/Manizales-Hotels-Hacienda-Venecia-Main-House-Coffee-Lodge.h13350184.Hotel-Information) > > [Hotel Bolivar Plaza Manizales](https://www.expedia.ca/Manizales-Hotels-Hotel-Bolivar-Plaza-Manizales.h10103904.Hotel-Information) > > [Hotel Elite](https://www.expedia.ca/Barrancabermeja-Hotels-Hotel-Elite.h23973587.Hotel-Information) > > [Hotel Sipa](https://www.expedia.ca/Tunja-Hotels-Hotel-Sipa.h18159677.Hotel-Information) > > [Blue Mango Beach Hotel](https://www.expedia.ca/Santa-Marta-Hotels-Blue-Mango-Beach-Hotel.h32837910.Hotel-Information) > > [Finca Hotel California](https://www.expedia.ca/Sonson-Hotels-Finca-Hotel-California.h99272641.Hotel-Information) > > [AVEIRO HOTEL](https://www.expedia.ca/San-Jose-De-Cucuta-Hotels-AVEIRO-HOTEL.h110721658.Hotel-Information) > > [Tayrona Tented Lodge](https://www.expedia.ca/Santa-Marta-Hotels-Tayrona-Tented-Lodge.h7101175.Hotel-Information) > > [Hotel Campestre Las Camelias](https://www.expedia.ca/Armenia-Hotels-Hotel-Campestre-Las-Camelias.h10090209.Hotel-Information) > > [Ecohabs Tequendama Parque Tayrona](https://www.expedia.ca/Santa-Marta-Hotels-Ecohabs-Playa-Canaveral-Parque-Tayrona.h76721948.Hotel-Information) > > [Hotel Dann Monasterio Popayán](https://www.expedia.ca/Popayan-Hotels-Hotel-Dann-Monasterio-Popayan.h4609876.Hotel-Information) > > [Hotel campestre palmas del zamorano](https://www.expedia.ca/Curiti-Hotels-Hotel-Campestre-Palmas-Del-Zamorano.h102214190.Hotel-Information) > > [Hospedaje Casa Borbon Salento](https://www.expedia.ca/Armenia-Hotels-Hospedaje-Casa-Borbon-Salento.h15155830.Hotel-Information) > > [Casa Azul La Garrucha](https://www.expedia.ca/Jardin-Hotels-CASA-AZUL-LA-GARRUCHA.h42617788.Hotel-Information) > > [Decameron Panaca All Inclusive](https://www.expedia.ca/Armenia-Hotels-Decameron-Panaca-All-Inclusive.h2492627.Hotel-Information) > > [Hotel Luxor Cúcuta](https://www.expedia.ca/San-Jose-De-Cucuta-Hotels-Hotel-Luxor-Cucuta.h99774347.Hotel-Information) > > [Hostal Ciudad De Segorbe - Hostel](https://www.expedia.ca/Armenia-Hotels-Hostal-Ciudad-De-Segorbe.h13221931.Hotel-Information) > > [Hotel Aimarawa](https://www.expedia.ca/San-Antero-Hotels-Hotel-Aimarawa.h88469830.Hotel-Information) > > [Hotel Calarca N1](https://www.expedia.ca/Monteria-Hotels-Ayenda-Calarca-N1.h18332993.Hotel-Information) > > [Ancestral Glamping](https://www.expedia.ca/Barbosa-Hotels-Ancestral-Glamping.h96488900.Hotel-Information) > > [Hotel Plaza Garibaldi](https://www.expedia.ca/Caldas-Hotels-Hotel-Plaza-Garibaldi.h104820768.Hotel-Information) > > [Cabaña Rustica](https://www.expedia.ca/Bucaramanga-Hotels-Cabana-Rustica.h33753275.Hotel-Information) > > [Hotel Casa Blanca Mirador](https://www.expedia.ca/Guican-Hotels-Hotel-Casa-Blanca-Mirador.h32455772.Hotel-Information) > > [Bio Habitat Hotel, AKEN SOUL Collection](https://www.expedia.ca/Armenia-Hotels-Bio-Habitat-Hotel.h35124772.Hotel-Information) > > [HOTEL EVOCACIÓN](https://www.expedia.ca/Guadalajara-De-Buga-Hotels-HOTEL-EVOCACION.h89565917.Hotel-Information) > > [The Brown, Guatape, Autograph Collection](https://www.expedia.ca/Medellin-Hotels-Luxe-By-The-Charlee.h96516442.Hotel-Information) > > [Owl's Watch Nature Retreat](https://www.expedia.ca/Manizales-Hotels-Owls-Watch-Nature-Retreat.h106208767.Hotel-Information) > > [Decameron Galeon - All Inclusive](https://www.expedia.ca/Santa-Marta-Hotels-Decameron-Galeon-All-Inclusive.h1072142.Hotel-Information) > > [Finca hotel nuevo futuro](https://www.expedia.ca/Circasia-Hotels-Finca-Hotel-Nuevo-Futuro.h110982582.Hotel-Information)