Piscine extérieure en saison, parasols, chaises longues

Empire Motel – Avis

2 out of 5
Empire Motel
3495 Skaha Lake Road, Penticton, BC

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 153 avis sur 314." "
Note de 8 – Bien, d’après 122 avis sur 314." "
Note de 6 – Acceptable, d’après 26 avis sur 314." "
Note de 4 – Médiocre, d’après 6 avis sur 314." "
Note de 2 – Terrible, d’après 7 avis sur 314." "

9,0/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,4/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Nadia

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Très belle chambre, spacieuse, propre avec une salle de bain rénovée. Piscine et site très très bien entretenus. Acceuil et communications cordiales avec la sympathique propriétaire! Très bien, nous aurions pus rester plusieurs nuits a cet endroit!
Séjour de 1 nuit en juin 2023
Estelle a répondu le 25 juin 2023
Thank you Nadia for your input and hope you had a great time here and safe trip back home !

10/10 – Excellent

Christian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Vraiment bien
Séjour de 1 nuit en septembre 2018
Jag a répondu le 29 sept. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Jeff

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay, few minutes walk and you are at a beautiful beach. Good restaurants close by, owners are very attentive and knowledgeable. Rooms are clean and renovated. Pool is large and heated. Great place, the love invested into it, you can feel.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Won

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was very clean and staff was friendly. Would recommend
Séjour de 2 nuits en mai 2024
Estelle a répondu le 16 mai 2024
Thank you Won so much for your staying ! I am glad you two had a good time in Penticton which was your first time coming to here . wish you and your family have a great summer !

10/10 – Excellent

darl

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
One block to the beach, and owner was wonderful to deal with. Cost was extremely reasonable.
Séjour de 1 nuit en mai 2024
Estelle a répondu le 9 mai 2024
Thank you Darl for your staying with us and your feedback ! I am so happy for you and your friends had a good time in Penticton. Enjoy the wonderful Spring and have a great Summer !

10/10 – Excellent

Johnathan

Voyage d’affaires
Very clean very nice owners
Séjour de 3 nuits en avril 2024
Estelle a répondu le 2 mai 2024
Thank you Johnathan for your staying and your feedback and we really appreciate ! safe trip back to home ! Enjoy the beautiful Spring !

8/10 – Bien

Loreen

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean rooms. Excellent service.
Séjour de 1 nuit en avril 2024
Estelle a répondu le 21 avr. 2024
Thank you Loreen for your staying ! wish you have a great Spring and Summer !

10/10 – Excellent

Sandra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We always stay at the Empire. Love it year round.
Séjour de 1 nuit en avril 2024
Estelle a répondu le 8 avr. 2024
Thank you Sandra for your feedback and wish you have a wonderful Spring !

8/10 – Bien

Trevor

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Affordable
Séjour de 1 nuit en avril 2024
Estelle a répondu le 8 avr. 2024
Thank you Trevor for your staying and hope you had a good time with your family ! wish you have a great Spring !

10/10 – Excellent

Barbara

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great customer service, clean rooms.
Séjour de 1 nuit en mars 2024
Estelle a répondu le 19 mars 2024
Thank you Barbara for your staying and your feedback and we appreciate ! hope you and your mom had a great time with relatives and a safe trip back home ! enjoy the beautiful Spring !

10/10 – Excellent

James

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great spot. Will book there again!
Séjour de 4 nuits en mars 2024
Estelle a répondu le 16 mars 2024
Thank you very much James for your feedback and we appreciate ! hope you found a safe trip back home and see you next time ! have a great Spring !

10/10 – Excellent

Rod

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Every friendly staff, nice updated rooms and quiet
Séjour de 1 nuit en février 2024
Estelle a répondu le 27 févr. 2024
Thank you so much Rod for your staying with us and hope to see you next time ..

10/10 – Excellent

Clark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We have stayed at the Empire many times. We love the location. The rooms have always been clean and comfortable.
Séjour de 2 nuits en décembre 2023
Estelle a répondu le 28 déc. 2023
Thank you Clark very much for your staying again ! We will continue to work harder to make our place better and better . Merry Christmas and Happy New Year to you and your family !

10/10 – Excellent

Rod

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We have stayed here many times, through different ownership over the years, and still like going to this facility. We just finished spending the long weekend and as usual it was comfortable, friendly, good rates. Owners are great and the outdoor area is quiet and relaxing. We will continue to go to the Empire.
Séjour de 2 nuits en octobre 2023
Estelle a répondu le 11 oct. 2023
Thank you Rod for your staying and your feedback , we appreciate ! We will continue working hard to make the place better.

10/10 – Excellent

Brett

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
100% recommended
What a great place to stay. Its a little older, but is very well maintained. The service was excellent, and we recievec everything we requested without delay. The location is fantastic with convenience stores all around, and just a short walk to Skaha lake. I fully recommended staying here.
Séjour de 3 nuits en octobre 2023
Estelle a répondu le 10 oct. 2023
Thank you Brett for your feedback and we appreciate it. I am glad you had a great time . Hope you had a safe trip back home and see you next time.

10/10 – Excellent

Jeffrey

Séjour de 1 nuit en octobre 2023
Estelle a répondu le 6 nov. 2023
Thank you very much Jeffrey for your staying and review and we appreciate ! have a great winter and I will see you next time .

8/10 – Bien

Dana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
all good
Séjour de 2 nuits en septembre 2023
Estelle a répondu le 7 oct. 2023
Thank you Dana for your staying and wish you have a great autumn !

10/10 – Excellent

Kristen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a cute motel with staff that will bend over backwards for you. They accommodated my last-minute stay and greeted me by name when I came by the office the next day. I'd love to stay here again.
Estelle a répondu le 4 oct. 2023
Thank you Kristen for your staying and your feedback and we appreciate it. Hope you had a safe trip back home and enjoy the beautiful weather !

10/10 – Excellent

Knud

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was nice and clean with very comfortable and new beds. The front desk staff was very curteous and helpful and the location is convenient with many ammenities close by. Good choice for a motel in this price range and I would gladly stay there again.
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 2 oct. 2023
Thank you Knud for your review and we appreciate it ! hope to see you again and have a wonderful autumn !

2/10 – Terrible

Geetu

Points faibles : Service et personnel, état et installations de l’hébergement
Didn’t like the place
Estelle a répondu le 2 oct. 2023
Hi Geetu, I do not know why you do not like our place. If you could tell us, we can solve for you. Maybe the check in took a bit long, but that was because you insisted you already paid the room fee, even though I showed your reservation from Expedia which shows "Hotel Collect Payment from Guest", you still do not believe it , then you contacted Expedia and Expedia agent explained it again, you still do not believe it ; then I asked you to check your bank account , you said the traction does not show the charge. Finally you agreed to pay . This is the check in story. I feel sorry for the confusion caused by Expedia which caused your unhappy experience in our place. It is beyond our control and hope you find a motel you like to stay next time.

10/10 – Excellent

Valerie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bed was new and very comfortable, and room was super clean! Basic motel room, nothing fancy, but there was a good sized fridge, a table and chairs, everything needed. Outdoor pool area looked nice, and saw they have a ping pong table outside as well. Would be great for kids.
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 1 oct. 2023
Thank you so much Valerie for your input and that is what we are .Wish you have a wonderful autumn and see you in the future again !

10/10 – Excellent

Dallas

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice clean place, very kind staff. Cutest motel in the area.
Séjour de 2 nuits en septembre 2023
Estelle a répondu le 1 oct. 2023
Thank you Dallas for your review and hope you had a great time for the weekend !

10/10 – Excellent

Antonino

Points forts : Service et personnel, état et installations de l’hébergement
Very clean and wonderful staff
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 1 oct. 2023
Thank you Antonino for your staying and hope to see you again !

10/10 – Excellent

Kyle

Points forts : Service et personnel
Front desk staff was excellent
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 19 sept. 2023
Thank you Kyle ! hope you had a great time with the hockey game ! see you next time !

10/10 – Excellent

Alicia

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super cute, clean motel! Would definitely stay there again.
Séjour de 2 nuits en septembre 2023
Estelle a répondu le 19 sept. 2023
Thank you Alicia and wish you enjoy the beautiful autumn !

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice and very clean
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 19 sept. 2023
Thank you Michael for your staying ! hope you had a great time for the weekend !

10/10 – Excellent

Bernice

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very accommodating staff, clean and economical rooms. We will stay there again!
Séjour de 2 nuits en septembre 2023
Estelle a répondu le 14 sept. 2023
Thank you Bernice for your team's stay ! see you all next year.

10/10 – Excellent

Samantha

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What a great quaint motel. Was super clean friendly staff. Pool nice picnic yard. Beds are super comfy. Would highly recommend to everyone !
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 14 sept. 2023
Thank you Samantha and your feedback ! hope to see you next time !

10/10 – Excellent

Monique, Calgary

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall, perfect for price and location. Would definitely stay again with no hesitation. Estelle is an awesome property manager!
Séjour de 2 nuits en septembre 2023
Estelle a répondu le 14 sept. 2023
Thank you Monique for your feedback and wish you and your friend had a great time in Penticton and safe way home !

8/10 – Bien

Brian

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great no-frills motel
Great no-frills motel close to the beach. Clean, although a little outdated.
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 14 sept. 2023
Thank you Brian for your staying and hope your family had a good time around this area.

8/10 – Bien

Alexandra

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A bit bare but comfortable
Our stay was very pleasant. The staff was friendly and the room very clean. I would have appreciated however a bit more space to put toiletries in the bathroom as well as a night stand. But overall very happy.
Séjour de 1 nuit en septembre 2023
Estelle a répondu le 7 sept. 2023
Thank you Alexandra for your feedback and we appreciate it. Yes, the renovation will be continuing with those shelves and hooks which will be installed in bathrooms ,bedrooms and livings, and other projects during this fall and winter. Thanks again for your suggestions.

10/10 – Excellent

Glenn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Estelle a répondu le 7 sept. 2023
Thank you so much Glenn for staying with us and it was nice meeting you two. wish you two enjoy the wonderful autumn and see you next time.

10/10 – Excellent

Jaimee

Séjour de 1 nuit en septembre 2023
Estelle a répondu le 1 oct. 2023
Thank you Jaimee for your review and wish you have a wonderful autumn !

10/10 – Excellent

Vic

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly owners
Séjour de 13 nuits en août 2023
Estelle a répondu le 30 août 2023
Thank you Vic for your staying ! hope your trip back home was safe .We will miss you all , especially the little boy ! wish you and your family enjoy the beautiful autumn !

10/10 – Excellent

Nick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en août 2023
Estelle a répondu le 29 août 2023
Thank you Nick ! wish your family enjoy the beautiful weather !

10/10 – Excellent

Ian

Séjour de 1 nuit en août 2023
Estelle a répondu le 26 août 2023
Thank you Ian for your staying and it was so nice talking to you ! wish you enjoy the beautiful Autumn ! see you next time .

2/10 – Terrible

Chelsea

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
BUYER BEWARE. DO NOT BOOK HERE.
We had to leave our home in West Kelowna due to an evacuation order. 🔥😥 It’s a really stressful and unsettling time for so many people in our community & our hearts go out to everyone experiencing this challenging time. ❤️ We drove towards Penticton to find accommodations & booked the only place with a room that we found on hotels.com on our way. We booked two nights accommodation at the cost of almost $700 plus a $300 damage deposit. Not affordable by any means. Well, this situation only got worse for us. After one nights stay, the owners of Empire Motel Penticton informed us that they have a no pet policy. We missed this information in booking quickly under the circumstances. They then told us that we have to leave, with no refund for the second paid night and likely no return of the deposit regardless of the place being as perfect as we arrived. We informed them that we are evacuees, that we have no where to go & we need our funds returned… They had absolutely NO COMPASSION, proceeded with their unethical behaviour & poor business practices that has left our family further stressed & caused us further mental & emotional harm during these unprecedented times. This motel with hearts everywhere truly has NO HEART. Our message for everyone is to be cautious, there are businesses that are purely in it for profit like this one, are taking advantage of people in bad situations & truly DO NOT CARE about the circumstances our province or it’s residence are in. 💔
Séjour de 2 nuits en août 2023
Estelle a répondu le 8 sept. 2023
Hi Chelsea, we would like to clarify the facts (1) you did not inform the front desk that you had a dog when you checked in (2) your husband told us you are from Peachland, not West Kelowna as you claimed (3) our rate was medium level (4) considering the evacuation situation, we waived the dog penalty 300, paid a room in another motel for your free staying, released the pre-authorization 300 for damage deposit after you checked out next day. Even though you spread the incomplete story in Facebook and Expedia, we still wish your family all the best.

10/10 – Excellent

Shawn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was close to the lake
Séjour de 2 nuits en août 2023
Estelle a répondu le 24 août 2023
Thank you Shawn for your staying and we wish you two enjoy the wonderful Autumn .

10/10 – Excellent

Lavaine, MISSION

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Girls get away. Very quaint and clean.
Séjour de 2 nuits en août 2023
Estelle a répondu le 19 août 2023
Thank you Lavaine for staying with us and your feed back , we appreciate it ! we continue to try our best to make this place better . wWsh you and your friend have a great summer !

10/10 – Excellent

Andriette

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The owners take obvious care of this property and were attentive and kind. Very clean and comfortable. Nothing fancy, but suited our needs perfectly.
Séjour de 2 nuits en août 2023
Estelle a répondu le 17 août 2023
Thank you Andriette for staying with us and congratulation to your husband for his first place of the ultra swim in Skaha Lake ! look forward to seeing you two back again !

10/10 – Excellent

Natasha

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Empire Motel is the perfect place to enjoy your Penticton getaway! I was recommended to stay at the motel by family, and I’m so glad; the place is loved by the staff and owners as it’s very clean and well kept. The place is steps away to 1 of the 2 lakes and everything else is within a easy 10 minute or less drive. Across the way are 2 tasty spots for food - Japanese food and ice cream! Special thanks to the owner of the motel who greeted us so warmly! I look forward to visiting Penticton again and staying at the Empire Motel!
Séjour de 3 nuits en juillet 2023
Estelle a répondu le 8 août 2023
Thank you so much Natasha for your detail feedback and we really appreciate. We will try our best to make this place better and better ! wish you , your friends and family have a wonderful summer !

8/10 – Bien

Edie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were very clean. Helpful staff. Met others who come there every year. They really enjoy it. We would have preferred not having to move to another room, (not our choice), as it was awkward.
Séjour de 2 nuits en août 2023
Estelle a répondu le 7 août 2023
Thank you for staying with us ! Sorry for the moving and the inconvenience ! wish you have a great summer !

10/10 – Excellent

Cole

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place is a gem ! The relaxed atmosphere and friendly service , along with our very clean , and comfortable room made for a great stay . Some of the decor is outdated but there has been lots of thoughtful upgrades as well. We were pleasantly surprised , our room was nice . The saltwater pool was great and we enjoyed that there was lots of outdoor seating. The location to the beach was perfect. We would definitely stay here again in the future .
Séjour de 2 nuits en juillet 2023
Estelle a répondu le 31 juill. 2023
Thank you Cole for your feedback and what you mentioned is exactly what our motel is now and we will make it better every year and hope our guests can have a great staying with us ! Thank you again ! wish you and your family have a wonderful summer !

6/10 – Acceptable

Angelica

Séjour de 4 nuits en juillet 2023
Estelle a répondu le 31 juill. 2023
Thank you Angelica for staying with us and wish you have a wonderful summer .

10/10 – Excellent

wendy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about this place was great!! Clean rooms - very friendly staff - relaxing family environment - definitely going back next year!
Séjour de 5 nuits en juillet 2023
Estelle a répondu le 31 juill. 2023
Thank you very much for your feedback and we will continue to make the place better and better. Wish you and your family have a great summer !

10/10 – Excellent

adriaan

Séjour de 3 nuits en juillet 2023
Estelle a répondu le 31 juill. 2023
Thank you so much Adriaan for your staying with us and your review and we appreciate it. Definitely we will make the motel better every year. Hope to see you next year .Enjoy the summer !

10/10 – Excellent

Nicole

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We just spent four nights at this lovely little motel. Staff were friendly and helpful. Rooms were clean and well maintained. We had a 2bd suite with kitchen, and they provide grills and tables around the pool area. Perfect for a home cooked dinner. The saltwater pool was clean and refreshing. We loved everything about our stay. We will definitely be back!
Séjour de 4 nuits en juillet 2023
Estelle a répondu le 29 juill. 2023
Thank you very much Nicole for your feedback ! hope you all had a great time in Penticton and safe trip back home , enjoy the great summer !

10/10 – Excellent

Albert

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super personable staff. As advertised and great for families.
Séjour de 3 nuits en juillet 2023
Estelle a répondu le 24 juill. 2023
Thank you Albert and it was great meeting your family and hope you family had a great time in Penticton and enjoying the time with grand parents . see you next year .

10/10 – Excellent

Adam

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay for a home away from home feel. Great staff and seconds away from the lake. Great location
Séjour de 4 nuits en juillet 2023
Estelle a répondu le 24 juill. 2023
Thank you Adam for your input and hope your son enjoying the hockey camp and made new friends. Have a wonderful summer !

10/10 – Excellent

V Jane

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A great place to stay
A wonderful place to stay! Great location, clean and friendly staff. We’ll be back
Séjour de 5 nuits en juillet 2023
Estelle a répondu le 24 juill. 2023
Thank you so much Jane for your kindness and hope you had a safe trip back home and enjoy the great summer ! See you all the ladies next time .