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Microtel by Wyndham Penn Yan Finger Lakes Region – Avis

3 out of 5
Microtel by Wyndham Penn Yan Finger Lakes Region
124 Elm St, Penn Yan, NY

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 554 avis sur 1004." "
Note de 8 – Bien, d’après 308 avis sur 1004." "
Note de 6 – Acceptable, d’après 88 avis sur 1004." "
Note de 4 – Médiocre, d’après 32 avis sur 1004." "
Note de 2 – Terrible, d’après 22 avis sur 1004." "

9,0/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

diane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personnel aimable, très gentil.
Séjour de 2 nuits en avril 2022
Velevia Estrada; General Manager a répondu le 27 avr. 2022
Dear Diane, We are honored to have been your destination of choice while visiting Penn Yan NY! We wish you to have the most wonderful and enjoyable stays with us here at Microtel Inn & Suites by Wyndham! Come back soon!

10/10 – Excellent

Alexandre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait !
Super acceuil ! La chambre super propre et confortable. Le dejeuner avec beaucoup de choix.
Séjour de 1 nuit en janvier 2022
Velevia Estrada; General Manager a répondu le 6 janv. 2022
Dear Parfait, Thank you for choosing Microtel Inn & Suites by Wyndham Penn Yan NY for your lodging while visiting the Finger Lakes Region! We appreciate your stay and looking forward to your return visit! Here’s to next time!

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
piscine intérieure très appréciable en fin de journée.
Séjour de 1 nuit en juillet 2019
Ariel Orr a répondu le 17 août 2019
Thank you so much for taking the time to review our hotel here in Penn Yan, NY. I am happy to hear that you got to enjoy our indoor pool during your stay. We hope to see you again. Have a wonderful day.

10/10 – Excellent

guillaume, ermont

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Chambre spacieuse
Chambre spacieuse et tres propre. Proche d un bar sympa et pas cher. Accueil moyen.
Séjour de 1 nuit en juillet 2018

8/10 – Bien

julie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bel hôtel, bien situé et surtout, très propre. Emplacement parfait pour la visite des vignobles de Keuka Lake et Seneca Lake.
Séjour de 2 nuits en août 2017
Thank you for taking the time to review our hotel here in Penn yan, N.Y. I'm happy to see you were able to enjoy all the things the Finger Lakes has to offer visitors. We hope you get a chance to come back to us for another great stay. Have a wonderful day. Bonnie Miller - Guest Services Manager

10/10 – Excellent

Bill

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything went well.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Deborah

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was extremely friendly.
Séjour de 1 nuit en mai 2024
Vanessa Rumsey GSM a répondu le 25 mai 2024
Thank you so much for your review. I hope that you come back again!

10/10 – Excellent

May

Voyage en groupe
Points forts : Service et personnel
Place was average! Customer service was great!
Séjour de 2 nuits en avril 2024
V. Rumsey, Guest Service Manager a répondu le 22 mai 2024
Thank you so much for your review! We hope to see you again soon.

10/10 – Excellent

Cheyenne

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Nikki Mason; General Manager a répondu le 20 mai 2024
The staff would like to thank you for the review.Come back to visit us soon!

8/10 – Bien

jennifer

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room by elevator a bit loud. Also, they played a very low music in the hallways, all night long too. It wasn't loud but for a light sleeper like myself I found it a bit bothersome. Great location.
Séjour de 2 nuits en avril 2024
Nikki Mason; General Manager a répondu le 2 mai 2024
Hello Jennifer,Thank you for lodging with us!Come back to visit!

6/10 – Acceptable

Joseph

Points forts : Propreté, service et personnel
Beds are not that comfortable pillows need to be replaced
Séjour de 3 nuits en avril 2024
Nikki Mason; General Manager a répondu le 17 avr. 2024
Hello,We are sorry to hear that the pillows are not up to par. Please rest assure that we will be replacing pillows.Come back to visit us!

10/10 – Excellent

Brenda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a busy weekend but staff were fabulous, helpful and pateint
Séjour de 3 nuits en avril 2024
Nikki Mason; General Manager a répondu le 16 avr. 2024
Hello Brenda,My staff and I are pleased that you found us to be fabulous, Helpful, and patient. Come back to visit!

10/10 – Excellent

Trece

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Nikki Mason;General Manager a répondu le 21 mars 2024
Thank you for choosing to lodge with us!Come back to visit!

10/10 – Excellent

Darren

Séjour de 1 nuit en mars 2024
Vanessa Rumsey GSM a répondu le 10 avr. 2024
Thank you so much for your review of your last stay with us! We hope that you lodge with us again in the future!

10/10 – Excellent

Gene

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place
General Manager; Nikki Mason a répondu le 18 févr. 2024
Hello Gene,We would like to thank you for lodging with us! We are all glad that you enjoyed your stay!

10/10 – Excellent

Gary

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was welcoming and very kind. Rooms were comfortable and clean.Good breakfast. Parking was limited. Really need more parking. We would definitely stay here again, though.
Séjour de 2 nuits en février 2024
General Manager; Nikki Mason a répondu le 10 févr. 2024
Hello Gary,Thank you for choosing to lodge with us! I am glad that you found our staff to be welcoming and kind. Housekeeping works hard to have your rooms as hospitable as possible. I will share how much you enjoyed your stay with all the staff!

8/10 – Bien

Debra

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Penn-Yan Microtel
The rooms were clean and in good shape. Breakfast was good for what the stay cost
Séjour de 2 nuits en février 2024
Nikki Mason; General Manager a répondu le 5 févr. 2024
Thank you for choosing to lodge with us!The staff and I are glad that you enjoyed your stay!

10/10 – Excellent

Tammy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Micro-Tel Penn Yann. Excellent place to stay!
The general manager was so hospitable!!! Very welcoming here! The hotel is very clean. Excellent choice!
Séjour de 1 nuit en janvier 2024
Vanessa Rumsey GSM a répondu le 25 janv. 2024
Thank you so much for your 10/10 review! We are so glad you found our general manager to be informative and helpful.

10/10 – Excellent

Wendy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had to book this for our parents due to a power outage in the area. Everyone was so kind and helpful especially being full and probably the people working there were dealing with outages themselves but they stayed upbeat
Séjour de 2 nuits en janvier 2024
Nikki Mason;General Manager a répondu le 18 janv. 2024
Thank you for choosing us for your parents to lodge with during the power outages. I am glad we made there stay as hospitable as possible.

10/10 – Excellent

Michael, Fairport

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Large room with separate “living room area” Clean and modern facility
Séjour de 1 nuit en décembre 2023
Nikki Mason; General Manager a répondu le 19 déc. 2023
Hello Michael,I am glad that you enjoyed your stay with us! I will share with all the staff that you found your room to be clean and modern.

10/10 – Excellent

jean

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel
We had a put my dinner leftovers on the fridge. The fridge ran a lot during the evening and morning. When i went to crab my leftover to pack to go home they were covered in water and ruined. The place was very clean. The staff was helpful. Breakfast was good. Check in/out was fast and friendly. Hotels com changed rewards and cheaped out
Séjour de 1 nuit en décembre 2023
Nikki Mason; General Manager a répondu le 11 déc. 2023
Thank you for choosing to lodge with us. We have taken care of refrigerator. I hope you will come back to visit us!

4/10 – Médiocre

Colleen

Voyage en famille
Points faibles : Propreté
Was not the room I pd for. 3rd time I got the room I pd for. I never had an issue booking through 3 rd party. Receptionist try to tell me I got what book and I had to show her the reservation on my phone to prove it. She try to tell me 3rd party booking isn’t always what they say. I travel a lot through 3rd party never had an issue till now
Séjour de 2 nuits en décembre 2023
Nikki Mason; General Manager a répondu le 5 déc. 2023
Hello Colleen,I am sorry to hear that there was an inconvenience with your stay!

10/10 – Excellent

lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great customer service desk girl, very pleasant, its rare these days.
Séjour de 1 nuit en décembre 2023
Nikki Mason; General Manager a répondu le 5 déc. 2023
Hello Lisa,I am very pleased that the front desk agent was very pleasant. Thank you for choosing to lodge with us!

10/10 – Excellent

Christopher, Eden

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Nikki Mason; General Manager a répondu le 18 nov. 2023
It looks like you have enjoyed your stay while Lodging with us! Come back to visit us!

8/10 – Bien

Esther

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel clean and great location
Séjour de 3 nuits en novembre 2023
General Manager; Nikki Mason a répondu le 17 nov. 2023
I am glad that you have found our hotel to be clean and the location to be great. Come back to visit us!

10/10 – Excellent

Paula J

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Finger Lakes Trip
My husband and I come up to the Finger lakes every year in November. We stay at Microtel in Penn Yan all the time. It centrally located close to Kueka lake wineries and Seneca Lake wineries. Check in is quick and the staff is very friendly The rooms are very clean and comfortable. Price is reasonable Restaurants in walking distance I would highly recommend this hotel
Séjour de 3 nuits en novembre 2023
Vanessa Rumsey GSM a répondu le 15 nov. 2023
Thank you so much for your kind review! I hope that you choose us again on your next trip to our region!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Nikki Mason; General Manager a répondu le 13 nov. 2023
I am glad that you enjoyed your stay with us! Come back to visit in the future!

10/10 – Excellent

Heather

Séjour de 4 nuits en novembre 2023
Nikki Mason; General Manager a répondu le 4 déc. 2023
Thank you for lodging with us! I am glad that the front desk agent had great customer service!Come back to visit!

10/10 – Excellent

Charlene

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Had a very nice stay but housekeeping while we were out made 1 bed but not the other took our dirty towels but did not leave us any clean ones
Séjour de 2 nuits en novembre 2023
Nikki Mason; General Manager a répondu le 6 nov. 2023
I am sorry to hear that your room did not get serviced the way that it was supposed to. I ham very glad to hear that you had a nice stay!

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Nikki Mason;General Manager a répondu le 31 oct. 2023
Thank you for choosing to lodge with us! We hope that you will visit us again!

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Vanessa Rumsey GSM a répondu le 23 oct. 2023
Thank you so much for your excellent review! We hope that you choose us again for your next visit of our region.

2/10 – Terrible

Ashley

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, confort de la chambre
Management is terrible and extremely unprofessional. Rooms were clean and nice. Small but that’s ok it’s just to sleep and shower.
Séjour de 1 nuit en octobre 2023
Vanessa Rumsey GSM a répondu le 23 oct. 2023
I am so sorry that your stay inadequate. I hope that you come back and give us a second try on your next stay.

8/10 – Bien

William

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ther elevator needs an upgrade ..........it is so slow!
Séjour de 2 nuits en octobre 2023
Vanessa Rumsey GSM a répondu le 23 oct. 2023
Thank you for your review. I am sorry that you found our elevator to be slow. I hope that you try us again for your next stay in our region.

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice quiet room but breakfast needs work
The price/night was very high, but it was comparable to the other Penn Yan hotels, so I paid it. I will shop around more next time though. The main thing I noticed that needs improvement was the breakfast area and the breakfast. The breakfast area is set up in a way that puts everyone in each other's way. The coffee service needs to be off on it's own. People needing hot water for oatmeal or tea should not be blocking the people who want coffee. You can't even get a coffee cup if someone is already getting coffee or hot water. The oatmeal was hidden in a drawer, and once I found the oatmeal, I then needed to hunt around for the bowls. There were no nuts or berries or brown sugar to put in the oatmeal. There were no eggs or potatoes or hashbrowns. The first morning there was no fruit. I skipped the breakfast on the second day because it was too sad. I just had coffee. I should mention that I do not eat gluten. Parking was also a challenge, but not much can be done about that.
Séjour de 2 nuits en octobre 2023
Vanessa Rumsey GSM a répondu le 23 oct. 2023
Thank you so much for your review. I am so sorry that our breakfast did not have many choices. Please be assured that we will be looking into this issue.

6/10 – Acceptable

Michele

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
we got in late and went right to sleep. when we woke up there were rose petals that had fallen out of the bed . they were obviously there from the people before us. i went down to the desk in the morning and they said they couldn’t do anything for us because we booked through Expedia. Offered nothing for having a dirty bed. the hotel otherwise was very nice.
Séjour de 1 nuit en octobre 2023
Vanessa Rumsey: Guest Service Manager a répondu le 10 oct. 2023
I am sorry to hear that there was an inconvenience with your stay!

2/10 – Terrible

TINA

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nikki Mason: General Manager a répondu le 8 oct. 2023
I am sorry that there was an inconvenience with your stay! I hope you will give us another chance!

6/10 – Acceptable

Robert

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Poor tv selection. worst breakfast which I have ever encountered. Really chintzy. Room was fine,
Séjour de 1 nuit en septembre 2023
Vanessa Rumsey a répondu le 28 sept. 2023
I apologize for the experience you had during your stay. Thank you for bringing the issues to our attention. I will inform the staff to make sure changes are made to correct the problems. Please accept my sincerest apologies.

10/10 – Excellent

David

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very quiet & comfortable rooms. Staff extremely inviting & friendly.
Séjour de 1 nuit en septembre 2023
Vanessa Rumsey a répondu le 24 sept. 2023
Thank you so much for your 5/5 review! We appreciate it greatly. We hope that you chose us for your next stay when you are in the area.

8/10 – Bien

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Enjoying Keuka Lake sceneries
Séjour de 2 nuits en septembre 2023
Vanessa Rumsey a répondu le 24 sept. 2023
Thank you so much for your review. We hope that you chose to stay with us again on your next visit to our region.

4/10 – Médiocre

Vance

Points forts : Propreté
Points faibles : Service et personnel
Room was ok, but I had to wait at the front desk for 30 min for someone to check me in. Breakfast was not good. Worst we have seen in years. Room had no hand soap and none after asking for some. No glasses in room.
Séjour de 1 nuit en septembre 2023
Vanessa Rumsey a répondu le 24 sept. 2023
I am so sorry that you experienced a wait time at check in and that the breakfast was disappointing. Please be assured that we are looking into the matters and will resolve them. Thank you for bringing these matters to our attention.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
a good spot to stay in the Finger Lakes
Séjour de 1 nuit en septembre 2023
Vanessa Rumsey a répondu le 24 sept. 2023
Thank you so much for your 10/10 review! We hope that you chose us to lodge with again on your next visit.

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staffs are friendly and walking distance to most attractions.
Séjour de 1 nuit en septembre 2023
Vanessa Rumsey GSM a répondu le 22 sept. 2023
Thank you so much for your 5/5 review! We hope that you chose us on your next stay!

10/10 – Excellent

Victor

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice stay
Séjour de 1 nuit en septembre 2023
Vanessa Rumsey GSM a répondu le 22 sept. 2023
Thank you so much for your 5/5 review on our hotel! We appreciate it greatly and look forward to you visiting us again the the future.

10/10 – Excellent

George

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the location of the Hotel. Many Restaurants were within walking distance. The staff were very accommodating and helpful. I would recommend this place to friends and family.
Séjour de 1 nuit en septembre 2023
Nikki Mason: General Manager a répondu le 8 oct. 2023
I am glad that you enjoyed the location. I will share with all the staff how accommodating they were during your stay!Come back to visit!

8/10 – Bien

Maria

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable hotel. The room was very clean and modern. It was small but cozy, it has everything we needed it for our stay! It is centrally located so we had a lot of restaurants and shops to choose from. The staff was very friendly. The only little down side is the breakfast was a little poor, not much variety of things. I’ll recommend to add a little more salty things. Other than that, we had a great stay
Séjour de 1 nuit en septembre 2023
Nikki Mason: General Manager a répondu le 8 oct. 2023
We are glad to hear that you had a great stay!Come back to visit!

10/10 – Excellent

Zaven

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cleanliness, location.
Séjour de 2 nuits en septembre 2023
Vanessa Rumsey GSM a répondu le 22 sept. 2023
Thank you so much for your 5/5 review! We hope that you chose us again on your next stay.

10/10 – Excellent

Karen

Séjour de 2 nuits en septembre 2023
Nikki Mason: General Manager a répondu le 8 oct. 2023
Thank you for the perfect score and for choosing to lodge with us!

8/10 – Bien

MICHAEL

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bed was comfortable. Room was close the elevator as requested. Would definitely stay here again.
Séjour de 1 nuit en septembre 2023
Vanessa Rumsey GSM a répondu le 8 sept. 2023
Thank you so much for your kind review! I'm so glad you found the bed comfortable and your room where you requested it. We hope that you choose us again for your lodging needs!

6/10 – Acceptable

Johannes

Points forts : Propreté
Séjour de 2 nuits en septembre 2023
Vanessa Rumsey GSM a répondu le 8 sept. 2023
Thank you for your review. We hope that you chose us again for your lodging needs.

10/10 – Excellent

Melvin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What I do NOT LIKE, is the bill on my credit card is $145.36 and the receipt from The Penn Yan Microtel is $111.96. We stayed Wednesday night in the Microtel in Bath, NY. They would not print a receipt and said Expedia would send me a receipt. I have NOT received it. I am quite sure the amount charged to my credit card and amount from Microtel will not match. I also have a pending charge of $112.48. This should be taken off as we did not make purchases at either motel I am Happy with Microtel but certainly not happy with Expedia
Séjour de 1 nuit en août 2023
Nikki Mason; General Manager a répondu le 3 sept. 2023
Thank you for choosing to lodge with us! I am glad that you enjoyed your stay while you were here!