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Quality Inn Pell City I-20 exit 158 – Avis

2.5 out of 5
Quality Inn Pell City I-20 exit 158
1410 Parkhill Pkwy, Pell City, AL

Avis

7,0

Bien

Note de 10 – Excellent, d’après 70 avis sur 259." "
Note de 8 – Bien, d’après 73 avis sur 259." "
Note de 6 – Acceptable, d’après 55 avis sur 259." "
Note de 4 – Médiocre, d’après 37 avis sur 259." "
Note de 2 – Terrible, d’après 24 avis sur 259." "

7,2/10

Propreté

7,8/10

Service et personnel

6,6/10

Commodités

6,8/10

État et installations de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Christopher

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cool better than it seem
Séjour de 1 nuit en mai 2024

8/10 – Bien

Greg

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If you are pulling a trailer or a bass boat there is not enough room but for a couple. They have 120v outlets available for charging your boat batteries.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Jonathan

Voyage en famille
Points forts : Commodités
Great value
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast was a bit weak no fruit no juice or bottled water.
Séjour de 2 nuits en avril 2024

6/10 – Acceptable

Linda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bed wasn’t comfortable and no cups for coffee.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Stephanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice staff. Clean rooms. Breakfast could have been better. Will definitely stay again though
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Charlotte, Bowdon

Séjour de 1 nuit en février 2024

10/10 – Excellent

Thomas

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Brian

Points forts : Propreté, état et installations de l’hébergement
Y
Séjour de 1 nuit en février 2024

10/10 – Excellent

Clint

Points forts : Propreté
Séjour de 2 nuits en février 2024

6/10 – Acceptable

Michelle

Voyage en famille
Points faibles : Propreté
Clean but needs some attention
We had a late check in. Took forever to get clerk (no buzzer at window) wall and tray for ice bucket was dirty. Water didn’t drain in sink. Stagnant water and no stopper for tub. We heard other rooms TV or people talking all night. Staff was loud outside our door early in the morning.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Peggy

Voyage en famille
Points forts : Propreté, service et personnel
We were told at check in that we on the 3rd floor but is no elevator. I am 69 years old carrying luggage with bad knees and find out there was no elevator that should be mentioned at reservation time.
Séjour de 1 nuit en janvier 2024

2/10 – Terrible

Thien

Séjour de 1 nuit en janvier 2024

8/10 – Bien

Alejandro

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

8/10 – Bien

Alisha

Points forts : Propreté, service et personnel et commodités.
A lot cheaper than the Hilton properties. You don't get anything extra except the rooms are bigger across the street at the Hilton hotels. Other than that it's nothing different. Staff is nice.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Damaris

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Carol

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We came back to our room after being gone all day Friday to find our door ajar propped open by the dead bolt and the light was on, I had asked the maid for a new box of tissues that morning which I got. She asked me would we be staying, I replied yes. She wanted to know if we needed any towels and I said NO to mark us off her list. This was most disturbing to say the least. I did not find anything missing which is not even the point, there were medications sitting out in the open.
Séjour de 2 nuits en janvier 2024

8/10 – Bien

Alisha

Points forts : Service et personnel, commodités
Points faibles : Propreté
I love that its in Pell City. I feel at home; the fact it is a walks length to Cir K is excellent; My java stop!! I wish they would honor Sr disc bc I'm 63, jobless temporarily & anything is costly! I'm forced to stay in motels at this time. Also, no chg for pets under 10#!
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Marsha

Points forts : Propreté, service et personnel et confort de la chambre.
Water
The main issue was the smell of the water So when you went into the bathroom it smelled like vomit and turned on the water in the shower and sink. So we immediately realized that we were not going to be able to take a shower because of the smell. And we immediately went and got bottled water
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Alisha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
There is a Burger King on site and a Circle K beside the hotel. The staff are super nice. Overall, I enjoyed my stay, felt comfortable. I will stay again. The prices are competitive with the hotels around & in general not so fair to a newly widowed person , & I didn't receive a discount for over 55 or over 62 yr old.. Other than this I will recommend to anyone.
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Ashley

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Della

Séjour de 2 nuits en décembre 2023

8/10 – Bien

BRIAN

Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Rudy

Voyage d’affaires
Points faibles : Service et personnel
I booked with a third party and I checked out 2days early and wanted a refund for the days I wasn’t there so I called the third party and they called the hotel and the hotel clerk said I stayed until my check out day and that was a lie and I have my receipt for proof
Séjour de 4 nuits en décembre 2023

8/10 – Bien

John

Séjour de 2 nuits en novembre 2023

8/10 – Bien

Elmer

Points forts : Propreté
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

George

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Albert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close proximity and Convenience of dining and shopping.
Séjour de 1 nuit en novembre 2023

2/10 – Terrible

Harvey

Voyage en groupe
Poor management and record keeping.
They did not have my reseverations on file. I had to drive and additional 50 miles to get a room somewhere else.
Séjour de 2 nuits en octobre 2023

8/10 – Bien

Angela

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Kathiann

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
General condition was poor
Séjour de 2 nuits en août 2023

4/10 – Médiocre

Robert

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Points faibles : État et installations de l’hébergement
Low budget, clean room, spartan amenities.
Must applaud the cleanliness of room considering there were workers renovating minutes before we checked in. Aside from the dirty hand towel and holes in the bathroom walls, the room was in good condition and comfortable. Air conditioner was pleasantly frigid to beat the 100 degrees outside. Big drawback was no elevator so access to any room included stairs up or down, definitely not elderly or disabled friendly. Hallways were being painted and repaired on our level but only unsightly, no paint smell. Picture in ad is fantasy, retouched and cgi. Actually much more dingy on outside, no landscaping, shares parking lot and driveway with adjacent burgerking.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Rolf

Voyage de couple
Points forts : Service et personnel
You have to climb stairs even if you are on the first floor. Also the TV didn’t turn on and off in less you did it manually from the back of the YV, and there were no cups in the room, only 2 pillows on the bed
Séjour de 1 nuit en août 2023

4/10 – Médiocre

Barbara

water main busted while we were. Did not have a cable tv guide. Something strange in the bathtub.
Séjour de 1 nuit en juillet 2023

4/10 – Médiocre

Walner

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Kiri

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Waited almost 10 minutes for someone to come to the desk to check us in. The worker was rude and acted like he was bothered by us. Signs were posted that they were remodeling but it didn’t seem like the hotel should be open with how bad it was. The “ground floor” was basically a basement. It smelled horrendous, like burnt rubber. There was no room numbers on the wall just papers taped to the top of the doors with number on them. The inside of the room was not terrible but not clean in the slightest. Hair balls all over the floor. The window was a medium sized basement window that was on the ground to the outside. The curtains were ripped and stained. The thicker curtain didn’t close so anyone could see inside as there was no way to close the curtain. We felt very unsafe and uncomfortable. Immediately booked with a different hotel. Please save yourself the money and don’t book here.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Levi

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en juin 2023

6/10 – Acceptable

James

Séjour de 2 nuits en mai 2023

6/10 – Acceptable

Dina

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
At first glance, the room looked wonderful. But, when I looked closer, cleanliness was a bit of a problem. Hair, not mine, and dirt on the floor. A moldy shower curtain. One of the sparsest continental breakfasts that I’ve ever seen.
Séjour de 1 nuit en mai 2023

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2023

2/10 – Terrible

Frank

Voyage en groupe
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I never ever been in such a horrible place in my life. I sure will never go into another quality inn in-my life. Dirty, no towels or soap , toilet bowl did not work, no hot water in the early AM , Breakfast NON etc. And I was charged twice for one room which may be Expedia fault. I had nothing but problems with Expedia there’s another company I will never use.
Séjour de 4 nuits en mai 2023

8/10 – Bien

Brenda

Séjour de 1 nuit en mai 2023

6/10 – Acceptable

Phil

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Not as good as I had hoped but the beds were comfortable
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff . I have stayed at the Pell City location several times The same gentleman housekeeper is very helpful . He goes out of his way to assist .
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Douglas

Séjour de 1 nuit en avril 2023

8/10 – Bien

Jeff

Séjour de 1 nuit en avril 2023

6/10 – Acceptable

Gary

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
They made us pay a deposit for smoking we don’t and the romm and hall way smelled like smoke. The bath tub had pubic hairs in it. Why the deposit? The towels were damp
Séjour de 1 nuit en avril 2023

4/10 – Médiocre

Mark

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Pass on this one...
Stood at the desk for 15 minutes when I was trying to check in. I am not a fan of the $50 deposit without being told in advance. I stayed at a different hotel my final night in Alabama and no deposit. It was cheaper and a much better room as well. went to breakfast and no spoons for cereal, and I was there early. My big issues is that for nearly $100 for this room, I expected MUCH better. I had a $60 room my final night that blew this one away. Not even close, in fact.
Séjour de 2 nuits en mars 2023

10/10 – Excellent

Frank

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Price and location
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Kerry

Séjour de 1 nuit en février 2023