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Paternoster Hotel – Avis

3 out of 5
Paternoster Hotel
St. Augustines Road, Paternoster, Western Cape

Avis

7,8

Bien

Note de 10 – Excellent, d’après 10 avis sur 19." "
Note de 8 – Bien, d’après 3 avis sur 19." "
Note de 6 – Acceptable, d’après 1 avis sur 19." "
Note de 4 – Médiocre, d’après 3 avis sur 19." "
Note de 2 – Terrible, d’après 2 avis sur 19." "

8,4/10

Propreté

8,4/10

Service et personnel

8,0/10

Commodités

7,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

2/10 – Terrible

ANTON

Séjour de 1 nuit en décembre 2022

10/10 – Excellent

Francis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location , the only thing we disliked was smoking in the bar
Séjour de 3 nuits en septembre 2022

6/10 – Acceptable

Nicky

Séjour de 1 nuit en avril 2022

10/10 – Excellent

Andreas

Séjour de 1 nuit en février 2022

10/10 – Excellent

Shahied

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
PaterNoster Hotel Experience
Excellent, just fantastic
Séjour de 2 nuits en décembre 2021

10/10 – Excellent

Benda

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very impressed with the new upgraded rooms.
Séjour de 1 nuit en septembre 2021
Elmare Carosini a répondu le 14 oct. 2021
Good day Thank you very much. We can hopefully finish our upgrading of the rest of the Hotel by 2022. Regards Elmare Carosini - Paternoster Hotel

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Enjoyed the stay. Comfortable, clean and good location.
Séjour de 2 nuits en septembre 2021
Elmare Carosini a répondu le 14 oct. 2021
Good day So happy you enjoyed your stay. Please visit us again. Regards Elmare Carosini - Paternoster Hotel

10/10 – Excellent

junovan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Timeout
Fantastic clean and was my 2nd trip no complaints it's a winner breakfast as always delicious
Séjour de 2 nuits en décembre 2020
Elmare Carosini a répondu le 22 déc. 2020
Hello Junovan Thank you very much for leaving us a great review. Hope to see you soon again. Regards Elmare Carosini

8/10 – Bien

Gerda

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
worth the 3 star
Séjour de 1 nuit en mars 2020
Elmare a répondu le 20 mars 2020
Dear Gerda Thank you for taking the time to leave a review. Kind Regards Elmare Carosini

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Central neat and tidy hotel
Came to attend a wedding and decided to stay overnight. Very happy with my stay at the hotel as it was neat and tidy and the bed was so comfortable. The hotel is very central so I'd definitely stay there again.
Séjour de 1 nuit en janvier 2020
Anja a répondu le 16 janv. 2020
Good morning, Thank you for taking the time to leave such a great review!

8/10 – Bien

Frank

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Old charme and great, friendly service
Séjour de 1 nuit en novembre 2019
Anja a répondu le 4 nov. 2019
Good afternoon Frank, Thank you for the lovely review! Please come and visit us again. Kind regards, Anja Raubenheimer Reception

10/10 – Excellent

mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
best place for a really relaxing weekend away.
Séjour de 2 nuits en mars 2019
Anja a répondu le 7 avr. 2019
Good morning Mark, Thank you for the lovely review, please come and visit us again! Kind regards, Anja Raubenheimer

2/10 – Terrible

Margaret

Points faibles : État et installations de l’hébergement, confort de la chambre
Awful experience
The room had no natural light as it was in a corridor.During our stay there were 2 power cuts and even though it was broad daylight the room was in complete darkness. We were given an oil lamp which filled the room with black smoke. The noise level was very poor, we had to put up with listening to the couple in the room next door love making several times. We were extremely disappointed and won't ever recommend it to anyone
Séjour de 1 nuit en mars 2019
Anja a répondu le 9 avr. 2019
Good morning Margaret, I apologize for your experience, the no view rooms are, as in the name, no view and the power cuts are load shedding implemented by our government to conserve electricity, unfortunately we have no control over load shedding. The oil lamps are sometimes tricky to navigate and yes, if you have the flame too big, it does make black smoke, we are in the process of replacing the oil lamps with battery operated lamps to light the rooms during load shedding. We are currently in the process of updating the Hotel rooms and are exploring different options to cancel out the noise between the rooms. Thank you for the valuable feedback and please be assured we will do our best to resolve all the issues. Kind regards, Paternoster Hotel Team member.

4/10 – Médiocre

Catharine

For what you pay and what you get I think you need to up grade
Séjour de 1 nuit en décembre 2018
Anja a répondu le 4 janv. 2019
Good morning Catharine! Thank you for your feedback, I am happy to say we are in the process of updating the Hotel. Please come and visit us again to rate our process. Kind regards, Anja Raubenheimer Paternoster Hotel

10/10 – Excellent

Craig, Liverpool, England

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel close to beach.
Excellent value, clean and comfortable. Good choice of breakfast and an excellent bar for afternoonand evening. Close to good restaurants and the beautiful beach.
Séjour de 2 nuits en janvier 2018
Anja a répondu le 17 janv. 2018
Hi Craig, So glad you enjoyed your stay with us! Please come and visit again soon! Kind regards Paternoster Hotel team

10/10 – Excellent

junovan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Timeout2017
It was our 19th wedding anniversary and it was awesome time out. only bummer for me was the shower curtain, otherwise superb stay will do again. staff super, breakfast amazing!
Séjour de 2 nuits en décembre 2017
Anja a répondu le 10 janv. 2018
Hi Junovan, Thank you so much for your feedback! New shower curtains are on our to do list, so when you visit us again there will be brand new ones! It was an absolute pleasure to have you stay with us :-) Kindest regards, Paternoster Hotel team

4/10 – Médiocre

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Not happy
Kids were running n screaming in th hall from 7 o’clock, room was dirty with a small window looking in a boiler. Wifi limited to 100 mb n couldn’t even connect n tv wasn’t working. Only plus is the location n th friendly employees
Séjour de 1 nuit en décembre 2017
Hi Maria, We are very sorry to hear that you were not happy, I apologize for only getting back to you now but we had problems with our Expedia Partner Central. All your concerns are very important to us so I want to thank you for your feedback! I am glad to report the room has a brand new television installed :-) We have contacted our Wi-Fi suppliers to resolve the issue you mentioned. Thank you so much and we hope to see you again soon! Kindest regards Paternoster Hotel Team

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.