Parque Infantil DiverJungla Tours and Activities

Was here last week I came back for a second time I live this place

Excellent hotel and location.

Not sure why or how this is considered a 5 star hotel. It’s is more like a nice 3 star hotel. While the location is amazing and very central and most of the stuff is nice, as a person who stayed in many hotels around Europe I would say this is far from being a 5 star hotel. For start, nobody greeted me when I walk in, stuff didn’t even say helo. No one was helping me with the luggage (and I had to carry my suitcase up the stairs!!!) Then, the room we got was nothing like the picture on site. We booked a room with balcony, the pictures showed a huge balcony and we got a room with tiny balcony that is shared with many other rooms with just some plants separating in between while all the other balconies could see into our room. After I complained they switched the room for us. No bath robes. What 5 stars hotel doesn’t offer bath robes?! Phone in the room didn’t work so I couldn’t even call reception to ask for anything. Had to go in person. After I asked for bath robes they gave us 2. The lobby is very simple and small. Nothing fancy. In general the whole vibe was mediocre and far from being a 5 star hotel. The best part is the rooftop bar. Not sure if I can recommend it but if you find a good deal and price is cheap so I guess it’s ok.