Title: Mercure Paris Roissy Charles de Gaulle - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Paris Roissy Charles de Gaulle Hotel with a restaurant, near Aeroville Shopping Center ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/e85d6119.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/8316d7ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/3dcb1d5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (EUR 20.5 per person)](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/d69d7ecb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/851cb077.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a stylish retreat at Mercure Paris Roissy Charles de Gaulle with an 18-hole golf course. The Before Paris restaurant offers authentic French cuisine with garden views, and guests can enjoy coffee outdoors in the charming garden setting. 7.8 Good ## Popular amenities - Bar - Room service - Parking available - Gym - Pet-friendly - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=889004&PinnedHotelID=889004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/189f2134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV 2 bedrooms Premium bedding Pillowtop bed Blackout drapes/curtains - 269 sq ft - 2 bedrooms - Sleeps 2 - 2 Twin Beds ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/b9019e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Premium bedding Pillowtop bed Blackout drapes/curtains - 268 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/9297e202.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.6 Excellent 7 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Renovated in 2017 Premium bedding Pillowtop bed - 269 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/d983d9cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Premium bedding Pillowtop bed Blackout drapes/curtains Hair dryer - 269 sq ft - Sleeps 2 - 2 Twin Beds ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/b9019e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with 1 double bed and twin beds 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Free minibar items HDTV Pillowtop bed 2 bedrooms - 463 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Classic Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/890000/889100/889004/480aa8a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Premium bedding Pillowtop bed Blackout drapes/curtains Hair dryer - 269 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/40000/34700/34683/d58d808d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Paris Charles de Gaulle Airport Hotel Tremblay-en-France - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 2,107 reviews CA $253 CA $304 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Paris-Hotels-Sheraton-Paris-Airport-Hotel-Conference-Centre.h34683.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=179898&destination=Paris (and vicinity)&destType=MARKET&latLong=48.853564,2.348095&searchId=ffe35fd3-970f-4cec-8f45-5ce639d41af4&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102912/ec11e0aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Disney Newport Bay Club Coupvray - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Mercure-Paris-Roissy-Charles-De-Gaulle.h889004.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Mercure-Paris-Roissy-Charles-De-Gaulle.h889004.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.00393%2C2.52070&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fO3tNNvJR2rBR6hvEh7owpujguA=) 3 Allee du Verger, Roissy-en-France, Val-d'Oise, 95700 #### What's nearby - Aeroville Shopping Center - 2 min drive - 1.7 km - Usines Centre Outlet Shopping Mall - 3 min drive - 3.9 km - Villepinte Exhibition Centre - 6 min drive - 4.4 km - Circuit Carole Moto - 6 min drive - 3.7 km - Stade de France - 12 min drive - 18.8 km #### Getting around - CDG Airport Terminal 1 Station - 4 min drive - Paris (XDT-Charles de Gaulle Airport TGV Train Station) - 5 min drive - Paris Charles de Gaulle Airport (CDG) - 9 min drive #### Restaurants - ‪C Pizza C Kebab - ‬12 min walk - ‪Le Trivium - ‬2 min walk - ‪Brasserie le Village - ‬7 min walk - ‪Novotel Café - ‬8 min walk - ‪Pizza Cinq J - ‬6 min walk ## About this property ### Mercure Paris Roissy Charles de Gaulle Upscale hotel near Aeroville Shopping Center Located close to Villepinte Exhibition Centre, Mercure Paris Roissy Charles de Gaulle provides an adjacent golf course, a terrace, and shopping on site. The on-site French cuisine brasserie, Before Paris restaurant, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Additional perks include: - Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and a 24-hour front desk - A front-desk safe, a computer station, and a water dispenser Room features All 202 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hair dryers - Flat-screen TVs with premium channels - Free infant beds, daily housekeeping, and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19500000/19497100/19497017/b91ee7c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Paris - CDG Airport by IHG Roissy-en-France - Breakfast included - Free airport shuttle - Pet-friendly - Free WiFi 8.8 Excellent 3,627 reviews CA $140 CA $187 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=19497017&PinnedHotelID=19497017&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1100000/1092700/1092695/51495347.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aiden by Best Western Paris Roissy CDG Roissy-en-France - Pet-friendly - Free WiFi - 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Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=879434&PinnedHotelID=879434&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 5:30 AM to 11:00 AM at scheduled times - Secured, uncovered self parking on site (EUR 20 per night) - Secured, uncovered extended parking on site (EUR 20 per day) - RV/bus/truck parking (surcharge) on site - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 20.50 for adults and EUR 10.25 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - before Paris Bar - Before Paris restaurant ### Things to do - 18-hole adjacent golf course - 24-hour gym - Arcade/game room - Billiards/pool table - Shopping - TV in common areas ### Family friendly - Arcade/game room - In-room crib - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Shared microwave - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business center - 5 meeting rooms - Computer station ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Accessible airport shuttle - Braille/raised signage - Elevator - Handrails in stairways - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: noon; Check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 30 Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: EUR 30 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately EUR 20.5 for adults and EUR 10.25 for children - Airport shuttle fee: EUR 5 per person (one-way) - Airport shuttle fee per child: EUR 5 (one-way), (from 2 to 18 years old) - Uncovered self parking fee: EUR 20 per night - Uncovered extended parking fee: EUR 20 per day - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees - Early check-in fee: EUR 30 (subject to availability) - Late check-out fee: EUR 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property caters to LGBTQ+ guests This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Mercure Paris Hotel Roissy Charles Gaulle Mercure Paris Roissy Charles Gaulle Mercure Paris Roissy Charles Gaulle Hotel Mercure Roissy Mercure Paris Roissy Charles De Gaulle Hotel Roissy Mercure Paris Roissy Charles de Gaulle Hotel Mercure Paris Roissy Charles de Gaulle Roissy-en-France Mercure Paris Roissy Charles de Gaulle Hotel Roissy-en-France ## Frequently asked questions ### Is Mercure Paris Roissy Charles de Gaulle pet-friendly? > Yes, this property allows pets (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at Mercure Paris Roissy Charles de Gaulle? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Mercure Paris Roissy Charles de Gaulle on Nov 22, 2025 start from CA $124.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Paris-Hotels-Mercure-Paris-Roissy-Charles-De-Gaulle.h889004.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mercure Paris Roissy Charles de Gaulle? > Self parking is available for EUR 20 per night. Extended parking is available for EUR 20 per day. ### What time is check-in at Mercure Paris Roissy Charles de Gaulle? > Check-in start time: noon; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability). ### What time is check-out at Mercure Paris Roissy Charles de Gaulle? > Check-out is at noon. Late check-out is available for EUR 30 (subject to availability). ### Does Mercure Paris Roissy Charles de Gaulle provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 5:30 AM–11:00 AM at scheduled times. A fee of EUR 5 per person applies. ### Where is Mercure Paris Roissy Charles de Gaulle located? > Located in the heart of Roissy-en-France, this golf hotel is 1.2 mi (2 km) from Aeroville Shopping Center and within 12 mi (20 km) of Villepinte Exhibition Centre and Basilica of Saint-Denis. Stade de France and Zenith de Paris are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Paris Roissy Charles de Gaulle Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 196 8 - Good 189 6 - Okay 106 4 - Poor 42 2 - Terrible 25 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### David Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's good overall. The only issue is it's too far from shopping, dinning and the city center. ##### David Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Akejah Jul 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Last minute stay in Paris. Close to the airport, quiet, good food. Only issue was no iron in the room. I imagine I could’ve easily gotten one from reception. ##### Akejah Stayed 1 night in Jul 2023 ### 6/10 Okay #### Jesse Aug 11, 2024 Liked: Staff & service Disliked: Cleanliness #### Just barely okay for one night Okay for a one night stay before flying home, but just barely. The room desperately needed a deep clean. The coffee maker’s water tank was disgusting. The elevators would bounce a little and jerk before opening. Kind and helpful staff. ##### Jesse Stayed 1 night in Aug 2024 ### 8/10 Good #### Wendy Jun 25, 2023 Liked: Room comfort Hotel was fine for one night. No coffee available in the room. Bathroom was a little strange and worn. Kind of spends for what you get. ##### Wendy Stayed 1 night in Jun 2023 ### 6/10 Okay #### Aleida Nov 3, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Be careful if you stay there Hotel itself was nice. Reception personnel was rude and they misguided us on the shuttle to the airport. I clearly asked if it went direct to airport or made stops and they said direct. But it stopped several times drop off was not at airport but at train station which was quite a walk to airport and this made us lose 30 minutes of valuable time. ##### Aleida Stayed 1 night in Oct 2023 ### 4/10 Poor #### Gregg Oct 21, 2022 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Underwhelmed. Arriving after midnight, we selected this one due to proximity to CDG and a free shuttle. After committing with a non refundable payment we learned the shuttle didn’t run that late. That should have been indicated! We were left to wait in the taxi line for at least 90 minutes to travel a few kilometers and arrived about 2am. We also learned that our shuttle in the morning back to the airport carried a fee. Again clearer communication would have made it feel less like a bait and switch. Our primary interaction with the front desk was the request to prepay the city tax. Perfect! ##### Gregg Stayed 1 night in Oct 2022 ### 4/10 Poor #### Verified traveller Jul 18, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Drab and old I was completely underwhelmed. For a hotel with such high ratings, I was surprised how old and bare the room was. There was a dirty smudge on the mostly bare walls. There were no USB outlets for charging devices. Bathroom tile and carpet were very dated. There was no coffee maker in the room and very little furniture. There were a couple bags of herbal tea and kettle. A small window overlooking the roof of the building gave the non-existant atmosphere nothing to add to. There was nothing in the way of amenties. Soap dispenser in the shower and by the sink but no shampoo or any other toiletry items. Surprisingly, for an airport hotel, there was no complimentary airport shuttle. For 5 euro, I paid for a shuttle ride to the airport, but would only make one terminal stop. I took another 20 minutes for me to get to my terminal. ##### Verified traveller Stayed 1 night in Jul 2024 ### 6/10 Okay #### Lars May 28, 2025 Liked: Cleanliness Ff ##### Lars Stayed 2 nights in May 2025 ### 4/10 Poor #### janine May 23, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Trés décevant Hôtel à la décoration vétuste, moquette sale, ambiance sinistre. Mais surtout qualité phonique déplorable. La nuit n'était pas chère mais déjà trop pour la qualité de l'établissement. ##### janine Stayed 1 night in May 2025 ### 10/10 Excellent #### Sylvain May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Je recommande Hôtel très Propre et confortable proche de Roissy CDG À recommander ##### Sylvain Stayed 1 night in Apr 2025 ### 4/10 Poor #### Luc Apr 30, 2025 Disliked: Cleanliness, staff & service, room comfort #### Jamais plus dans les hotels Mercure de Roissy CDG Une arnaque et une confusion visiblement entretenue entre le Mercure accessible gratuitement de l'aéroport de Roissy par train automatique et où je pensais avoir réservé et celui là où on m'a orienté dans un second temps en me forcant a payer 23€ d'un VTC sûrement complice et heureux l'aubaine (il m'a avoir que j'etais le 4eme client de la journée qu'il avait transporté d'un Mercure a l'autre) ! Sans compter la navette vers l'aeroport le matin qui vous coute 5€ pour aller prendre votre avion...(c'est gratuit de l'autre mercure...) De plus la chambre n'etait meme pas équipée de prise en tete de lit pour rechercher son portable pendant la nuit...Evier bouché et meme pas un frigo pour refroidir son eau. Au prix de la chambre c'est clairement sous equipé... On comprends que Accor joue sur l'ambiguïté de localisation de ce Mercure faussement aéroportuaire avec l'autre Mercure joignable gratuitement lui, pour remplir cet établissement vieillissant. ##### Luc Stayed 1 night in Apr 2025 ### 6/10 Okay #### Marco Apr 27, 2025 Liked: Cleanliness Hotel con camere datate ma pulite. Ristorante e colazione buona ##### Marco Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Andrew Cyles Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They staff treated me like family. ##### Andrew Cyles Stayed 5 nights in Mar 2025 ### 8/10 Good #### Catherine Mar 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Nous aurions apprécié un transport gratuit entre l’aéroport et l’hôtel comme avant. Merci ##### Catherine Stayed 1 night in Mar 2025 ### 8/10 Good #### PHILIPPE Feb 22, 2025 Liked: Staff & service #### Établissement agréable Établissement calme. Très bon petit déjeuner. Très chaud dans la chambre à notre arrivée - thermostat sur 25 degrés. Pas d’eau dans la chambre mais carafe à récupérer dans le hall. La chasse d’eau ne fonctionnait pas - il faut appuyer très fort sur le bouton nous à t’on dit à la réception . C’est pourtant ce qu’on faisait mais pas moyen…. ##### PHILIPPE Stayed 1 night in Feb 2025 ### 8/10 Good #### Christie Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was lovely itself, close to the airport. Unfortunately I didn’t realize how far we were from all the attractions. ##### Christie Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Maurice Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities easy to find and good food ##### Maurice Stayed 1 night in Sep 2024 ### 8/10 Good #### Claireaux Sep 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hôtel agréable ##### Claireaux Stayed 1 night in Aug 2024 ### 10/10 Excellent #### patrick Aug 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### patrick Stayed 1 night in Aug 2024 ### 10/10 Excellent #### SILVIA Aug 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Stanze non nuovissime, ma ben tenute, pulite e spaziose. Nella prima camera che mi hanno assegnato nel bagno c’era una curiosa vasca con doccia con il vetro che pero’ ripara la parte dove non serve. Alla mia richiesta le ragazze della reception sono state gentilissime e mi hanno subito cambiato stanza dove la doccia era “normale”. Ristorante con parecchia varietà di scelta e prezzi normali. Personale disponibile e molto cortese! A due passi dal centro di Roissy e 15-20 min a piedi dal C.C. aeroville ##### SILVIA Stayed 2 nights in Aug 2024 ### 8/10 Good #### Tatsuya Jul 24, 2024 Disliked: Amenities Shampoo / Conditioner/ body wash was in the same bottle…it would better to have a separate bottle for each ##### Tatsuya Stayed 1 night in Jul 2024 ### 4/10 Poor #### Sabrina Jul 22, 2024 Disliked: Staff & service, property conditions & facilities, room comfort Upon getting to our room, I realized right away it wasn’t what I’d booked and that the AC was out of order. Immediately went to speak to the front desk where agents weren’t very friendly. No one came to look at the AC, though a fan was offered and I was rebuffed when I asked for a double bed rather than 2 twins crammed together since that was what I’d paid for and what was stated on my reservation. Later, when going to the restaurant for dinner, the service was unfriendly. They were having an IT issue in the kitchen. Understandably, they were functioning as best they could but our order took a very long time and our appetizer never arrived. It was removed from the bill thankfully ##### Sabrina Stayed 1 night in Jul 2024 ### 10/10 Excellent #### CHLOE Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property for a short stay! Clean, comfortable and will stay again... ##### CHLOE Stayed 2 nights in Jul 2024 ### 8/10 Good #### Dean Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay! Comfortable, large affordable room. Great communal areas! ##### Dean Stayed 1 night in Jul 2024 ### 6/10 Okay #### Maryam Jul 2, 2024 Liked: Property conditions & facilities Clean hotel. 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