Title: Hôtel Helzear Montparnasse (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5111798&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel Helzear Montparnasse Travelers find tranquility in this hotel's garden oasis while multilingual staff provide insider tips on discovering Paris' lesser-known attractions ## Photo gallery for Hôtel Helzear Montparnasse ![Exterior - Hôtel Helzear Montparnasse (Paris)](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/0b03db28.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 2 Bedrooms, Kitchenette - Hôtel Helzear Montparnasse (Paris)](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/e632233f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![101-cm plasma TV with satellite channels, TV - Hôtel Helzear Montparnasse (Paris)](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/7628a1c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite - Hôtel Helzear Montparnasse (Paris)](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/9a20061d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![101-cm plasma TV with satellite channels, TV - Hôtel Helzear Montparnasse (Paris)](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/3d7c4197.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Helzear Montparnasse Suites sits in central Montparnasse, offering a peaceful retreat with its garden and sunny terrace. Guests appreciate the practical amenities including WiFi and dry cleaning services, with helpful multilingual staff available to enhance the Paris experience. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Breakfast available - Parking available - Laundry - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 30 - Dec. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5111798&PinnedHotelID=5111798&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 6 of 6 rooms ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/ce66a614.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 8.8 Excellent 3 reviews ### Highlights Soundproofed Heating Free cribs/infant beds Kitchenette Mini-fridge Plasma TV Pillow menu Fan - 194 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/2ebc5fff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Private indoor hot tub Heating Free cribs/infant beds Kitchenette Mini-fridge Plasma TV Pillow menu - 506 sq ft - 1 bedroom - Sleeps 6 - 1 Queen Bed and 2 Double Sofa Beds ### View all photos for 2-Bedroom Suite ![Apartment, 2 Bedrooms, Kitchenette](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/c3c510c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Suite ### Highlights Soundproofed Heating Free cribs/infant beds Kitchenette Mini-fridge Plasma TV Pillow menu Fan - 258 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Double Sofa Beds ### View all photos for Suite junior ![Junior Suite](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/6874f9af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite junior 9.0 Wonderful 2 reviews ### Highlights Soundproofed Heating Free cribs/infant beds Kitchenette Mini-fridge Plasma TV Pillow menu Fan - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for 1 Bedroom Terrace Suite ![1 Bedroom Suite with terrace | Terrace/patio](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/291467b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Terrace Suite ### Highlights Soundproofed Heating Free cribs/infant beds Kitchenette Mini-fridge Plasma TV Pillow menu Fan - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Duplex Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/6000000/5120000/5111800/5111798/01b4b054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex Room ### Highlights Soundproofed Heating Free cribs/infant beds Kitchenette Mini-fridge Plasma TV Pillow menu Blackout drapes/curtains - 194 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/3000000/2690000/2686100/2686010/ac09c779.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hôtel Korner Montparnasse 15th Arrondissement - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Hotel-Helzear-Montparnasse.h5111798.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-Hotel-Helzear-Montparnasse.h5111798.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.83464%2C2.32547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=S1LUXERce_v_byw9yIl6H6ZtcsI=) 40 Rue Liancourt, Paris, Paris, 75014 #### What's nearby - Rue de la Gaite \- 5 min walk \- 0.4 km - Paris Catacombs \- 7 min walk \- 0.7 km - Place Denfert-Rocherau \- 9 min walk \- 0.8 km - Tour Montparnasse \- 11 min walk \- 0.9 km - Luxembourg Gardens \- 10 min drive \- 1.7 km #### Getting around - Pernety Station - 6 min walk - Paris Denfert-Rochereau Station - 9 min walk - Paris Orly Airport (ORY) - 17 min drive #### Restaurants - ‪Le Cornichon - ‬1 min walk - ‪Un Jour à Hà Nôi - ‬3 min walk - ‪Augustin Bistrot - ‬2 min walk - ‪L'Assiette - ‬5 min walk - ‪O' Bella Ciao - ‬3 min walk ## About this property ### Hôtel Helzear Montparnasse Upscale hotel near Paris Catacombs Close to Luxembourg Gardens, Hôtel Helzear Montparnasse provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi. Additional perks include: - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe - Concierge services, luggage storage, and multilingual staff - Smoke-free premises and tour/ticket assistance Room features All guestrooms at Hôtel Helzear Montparnasse offer thoughtful touches such as pillow menus and laptop-compatible safes, in addition to amenities like free WiFi and sound-insulated walls. Extra amenities include: - Heating and fans - Free toiletries and hair dryers - 101-cm plasma TVs with satellite channels - Kitchenettes, mini fridges, and microwaves ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/5300/5278/b82a86df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Bretagne Montparnasse 14th Arrondissement - Free WiFi - Air conditioning - Breakfast available - Laundry 8.6 Excellent 236 reviews CA $138 CA $179 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=5278&PinnedHotelID=5278&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579381/b0d3971d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Adagio Porte de Versailles Issy-les-Moulineaux - Kitchen - Pet friendly - Free WiFi - Laundry 8.0 Very good 646 reviews CA $149 CA $191 total includes taxes & fees Jan 23 - 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24-hour train station pick-up shuttle (surcharge) - Train station shuttle on request - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children ### Family friendly - In-room crib - In-room kitchenette - In-room microwave - Laundry facilities - Mini-fridge - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Stair-free path to entrance - Wheelchair accessibility - Wheelchair-accessible parking ### More - 2 buildings - 2 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 101-cm plasma TV with satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Free bottled water - Kitchenette - Limited room service - Microwave - Mini-fridge - Minibar - Paper towels ### More - Desk - Electrical adapters - Fan - Free weekday newspapers - Heating - Iron/ironing board on request - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10:30 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:30 AM - 10:30 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 200 - A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 18 for adults and EUR 18 for children - Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 7) - Nearby parking fee: EUR 25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties A car is required for transportation to and from this property ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as HELZEAR Montparnasse Rive Gauche HELZEAR Montparnasse Rive Gauche Apartments HELZEAR Rive Gauche HELZEAR Rive Gauche Apartments Rive Gauche Apartments Helzear Montparnasse Suites Hotel Paris Helzear Montparnasse Suites Hotel Helzear Montparnasse Suites Paris Helzear Montparnasse Suites HEZEAR MONTPARNASSE SUITES Helzear Montparnasse Paris Hôtel Helzear Montparnasse Helzear Montparnasse Suites Hôtel Helzear Montparnasse Hotel Hôtel Helzear Montparnasse Paris Hôtel Helzear Montparnasse Hotel Paris ## Frequently asked questions ### Is Hôtel Helzear Montparnasse pet-friendly? ### How much does it cost to stay at Hôtel Helzear Montparnasse? ### How much is parking? ### What time is check-in at Hôtel Helzear Montparnasse? ### What time is check-out at Hôtel Helzear Montparnasse? ### Does Hôtel Helzear Montparnasse provide a shuttle to the airport? ### Where is Hôtel Helzear Montparnasse located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hôtel Helzear Montparnasse Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 156 8 - Good 121 6 - Okay 43 4 - Poor 18 2 - Terrible 29 ## Reviews ### 6/10 Okay #### Laura Dec 24, 2025 Liked: Cleanliness Great location. Clean rooms. ##### Laura Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Billy Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very attentive, the area was nice, and the room was more than large enough for our family of five. ##### Billy Stayed 4 nights in May 2025 ### 10/10 Excellent #### Kennedy Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and very nice staff. A little far from the main tourist spots but I like the local feel. Was very easy to train and bus from airport and other places around Paris. Would highly recommend! ##### Kennedy Stayed 2 nights in Dec 2024 ### 8/10 Good #### Tatsuaki Sep 4, 2024 Liked: Staff & service The staff was very responsive. ##### Tatsuaki Stayed 2 nights in Aug 2024 ### 8/10 Good #### David Oct 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing food options near by! Staff is very friendly. For the price you get a lot. It’s like a small suite or apartment. It’s old so keep that in mind but has tons of charm ##### David Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Tammy Jun 24, 2025 Disliked: Cleanliness, amenities We could not even check in but the hotel still charged us for the stay. Due to our delayed arrival in Paris, I booked this hotel online at 11:30pm on the same day to spend the night. Our family paid for the Uber ride to the hotel, only to find out the property receptionist wasn’t there to let us in. We could not even check in or get into the hotel. I called the after-hours phone number. Someone picked up and told us that the property manager could not be reached. After two hours waiting for Expedia to speak with the hotel management, we were told that we could not check-in after 10pm. The listing on Expedia let us book without any issues. My husband, I and our two young children, ended up having to walk around Paris at 1am to find other hotels to spend the night. This was an apartment, not a hotel. The ‘hotel’ name was misleading. ##### Tammy Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Sarah Jun 14, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Property doesn’t disclose some rooms require access via a ladder to the bedroom. Not all facilites advertised were in the room and when provided were not clean No smoke detectors. Bedroom in reclaimed roof area so exit via ladder and 2 flights of stairs in emergency. ##### Sarah Stayed 4 nights in Jun 2023 ### 2/10 Terrible #### Ziyad Nov 29, 2022 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Very poor lights . Room given not like pictures! Do not trust Expedia anymore how to deal with such place !! Weirdly inclined roof that hit my head 3 times and I am lucky I am still alive ! ##### Ziyad ### 4/10 Poor #### Albert Sep 5, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities The junior suite is not a suite, it’s a tiny room with a mezzanine. The mezzanine (bed) can only be accessed by a steep ladder which will require the occupants to be young, fit and agile. The bathroom is tiny and not convenient, only skinny people will be able to use the shower which will not accommodate anyone wearing more than a L size. There is no room to place any big piece of luggage. ##### Albert Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Ahmet Oct 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Entspricht überhaupt nicht der Darstellung auf Expedia. Zimmer sind schmutzig, die Treppen extrem eng und gefährlich. Toilette winzig, keine Parkmöglichkeiten wie angegeben. Insgesamt sehr enttäuschend und nicht empfehlenswert. ##### Ahmet Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### ASUNCION Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación excelente y personal muy agradable ##### ASUNCION Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Farzaneh Jul 20, 2025 Liked: Staff & service Disliked: Property conditions & facilities Wir haben einen normale Suite gebucht, aber das war keinen Suite sondern einen Sehr schlechte Dachgeschoss Wohnung in sehr Alte Gebäude und jeder Seite ( Schlafzimmer, Küche, Badezimmer usw….👎) musste immer bogen sonst kopf an Dach getroffen ……Aufpassen kein Suite! Die Einzige Vorteil hat nur einen Parkplatz pro Tag 25€. Unsere Paris Besuch war spontan zwischen unsere Urlaub und unterwegs gebucht, sonst hatte nicht bei ankommen akzeptiert! Das Preis war nicht wert, da keinen normale Suite gewesen wenn mann sitzen duschen muss oder von Bett aufstehen, krabbeln soll!!!! ##### Farzaneh Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Thia Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Prima plek om te verblijven. ##### Thia Stayed 4 nights in Jun 2025 ### 8/10 Good #### Erwan Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pas de climatisation… seul point noir ##### Erwan Stayed 1 night in Jun 2025 ### 8/10 Good #### Nicolas Jun 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Frühstück, typisch französisch (sehr süß), wird nach Absprache zu einem bestimmten Zeitpunkt ins Zimmer gebracht. ##### Nicolas Stayed 4 nights in May 2025 ### 8/10 Good #### stephane Jun 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Séjour court mais parfait ##### stephane Stayed 1 night in May 2025 ### 10/10 Excellent #### Severine May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe hôtel et accueil parfait Notre séjour sur Paris à été parfait et en partie grâce à cet hôtel. Accueil plus que parfait, le logement est très bien adapté pour les familles comme les voyages professionnels. Nous recommandons cet hôtel à 100 %. Hôtel calme idéalement situé près de la gare Montparmasse et des stations de métro. Hôtel qui nous fait sentir comme à la maison. Un très grand merci pour tout. Nous reviendrons dans cet hôtel. ##### Severine Stayed 2 nights in May 2025 ### 10/10 Excellent #### Hector Jesus Apr 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar ##### Hector Jesus Stayed 2 nights in Apr 2025 ### 8/10 Good #### Frank Feb 15, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Rigtig god service i forhold til parkeringsmuligheder ##### Frank Stayed 2 nights in Feb 2025 ### 8/10 Good #### Autieri Sep 29, 2024 Liked: Cleanliness, staff & service Séjour agréable comme à chaque fois, le personnel est très très sympathique et serviable ... Nous avions une suite sous les toits avec baignoire, j'aurais préféré une douche ou au moins une vitre de baignoire, un peu plus de lumière dans la chambre et des miroirs plus pratiques. Sinon les lits sont confortables et l'emplacement est parfait. ##### Autieri Stayed 5 nights in Sep 2024 ### 8/10 Good #### Stephane Sep 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Toujours aussi agréable de loger à cette adresse ##### Stephane Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Patrick Sep 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Toujours très agréable... ##### Patrick Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Patrick Feb 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Toujours très sympa. Le charme de l'ancien avec le confort moderne. Personnel toujours à l'écoute. ##### Patrick Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Caroline Jun 7, 2022 Disliked: Staff & service, property conditions & facilities #### Navrant pour un 4 étoiles sur Paris ! Un séjour plus que médiocre au niveau de la gestion des arrivées, relation client. Hormis la qualité des espaces et le confort des chambres, le reste ne suit pas pour un 4 étoiles (et pour le prix qui en découle également). Pas de service de conciergerie, un accueil soit disant jusqu’à 22h30 (une honte, j’ai été appelé plusieurs fois par la personne en charge de l’accueil “tardif” alors que j’étais au travail sur paris vers 20h30-21h pour me dire qu’elle ne serait là que jusqu’à 22h, pas plus pas moins), un service de petit déjeuner fantôme ( avec comme petit plus, la remise en cause de mes propos par la personne en charge de la e-reputation par la suite ! Apparement j’aurais dit non au petit déjeuner de vive voix à la personne à l’accueil… ), une alarme qui retentit au beau milieu de la nuit,… un ensemble de facteurs qui font que je déconseille fortement la “maison Helzear”. Lorsqu’on se positionne sur un standing et un accueil irréprochable en vitrine sur internet, il faut que le reste suive. La clairement non ! ##### Caroline Stayed 1 night in May 2022 ### 8/10 Good #### Diane Apr 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very French like ##### Diane Stayed 4 nights in Apr 2022 ## Expedia's Latest Trends ### Hotels > [Hyatt Regency Paris Etoile](https://www.expedia.ca/Paris-Hotels-Hyatt-Regency-Paris-Etoile.h1337.Hotel-Information) > > [Pullman Paris Tour Eiffel](https://www.expedia.ca/Paris-Hotels-Pullman-Paris-Tour-Eiffel.h10872.Hotel-Information) > > [Novotel Paris Les Halles](https://www.expedia.ca/Paris-Hotels-Novotel-Paris-Les-Halles.h24795.Hotel-Information) > > [Hôtel Plaza Athénée - Dorchester Collection](https://www.expedia.ca/Paris-Hotels-Hotel-Plaza-Athenee-Dorchester-Collection.h27528.Hotel-Information) > > [Hôtel Beige](https://www.expedia.ca/Paris-Hotels-Hotel-Beige.h1489.Hotel-Information) > > [Citadines Saint-Germain-des-Prés Paris](https://www.expedia.ca/Paris-Hotels-Citadines-Aparthotel-Saint-Germain-Des-Pres-Paris.h374356.Hotel-Information) > > [Hôtel du Louvre, in The Unbound Collection by Hyatt](https://www.expedia.ca/Paris-Hotels-Hotel-Du-Louvre.h21803.Hotel-Information) > > [Park Hyatt Paris - Vendome](https://www.expedia.ca/Paris-Hotels-Park-Hyatt-Paris-Vendome.h885275.Hotel-Information) > > [Paris Marriott Opera Ambassador](https://www.expedia.ca/Paris-Hotels-Paris-Marriott-Opera-Ambassador.h3309.Hotel-Information) > > [citizenM Paris Opera](https://www.expedia.ca/Paris-Hotels-Citizenm-Paris-Opera.h89591016.Hotel-Information) > > [The Hoxton Paris](https://www.expedia.ca/Paris-Hotels-The-Hoxton-Paris.h16015733.Hotel-Information) > > [InterContinental Paris le Grand by IHG](https://www.expedia.ca/Paris-Hotels-InterContinental-Paris-Le-Grand.h20073.Hotel-Information) > > [Aparthotel Adagio Paris Centre Tour Eiffel](https://www.expedia.ca/Paris-Hotels-Aparthotel-Adagio-Paris-Centre-Tour-Eiffel.h4096.Hotel-Information) > > [Hôtel La Comtesse](https://www.expedia.ca/Paris-Hotels-Hotel-La-Comtesse.h14926025.Hotel-Information) > > [Moxy Paris Bastille France](https://www.expedia.ca/Paris-Hotels-Moxy-Paris-Bastille-France.h1150139.Hotel-Information) > > [Mercure Paris Centre Tour Eiffel](https://www.expedia.ca/Paris-Hotels-Mercure-Paris-Centre-Tour-Eiffel.h564660.Hotel-Information) > > [OKKO Hotels Paris Gare de l'Est](https://www.expedia.ca/Paris-Hotels-OKKO-Hotels-Paris-Gare-De-LEst.h34366332.Hotel-Information) > > [ibis Paris Tour Eiffel Cambronne 15ème](https://www.expedia.ca/Paris-Hotels-Ibis-Paris-Tour-Eiffel-Cambronne-15eme.h16049.Hotel-Information) > > [Le Bristol Paris - Oetker Hotels](https://www.expedia.ca/Paris-Hotels-Le-Bristol-Paris-An-Oetker-Collection-Hotel.h2529.Hotel-Information) > > [25hours Hotel Terminus Nord](https://www.expedia.ca/Paris-Hotels-25hours-Hotel-Paris-Terminus-Nord.h15940.Hotel-Information) > > [Novotel Paris Centre Tour Eiffel](https://www.expedia.ca/Paris-Hotels-Novotel-Paris-Centre-Tour-Eiffel.h17725.Hotel-Information) > > [Hôtel de Crillon A Rosewood Hotel](https://www.expedia.ca/Paris-Hotels-Hotel-De-Crillon-A-Rosewood-Hotel.h26025.Hotel-Information) > > [Le Metropolitan Paris Tour Eiffel, a Tribute Portfolio Hotel](https://www.expedia.ca/Paris-Hotels-Le-Metropolitan.h7145.Hotel-Information) > > [Four Seasons Hotel George V](https://www.expedia.ca/Paris-Hotels-Four-Seasons-Hotel-George-V.h6642.Hotel-Information) > > [Sofitel Le Scribe Paris Opéra](https://www.expedia.ca/Paris-Hotels-Sofitel-Le-Scribe-Paris-Opera.h15775.Hotel-Information) > > [Holiday Inn Paris - Gare de Lyon Bastille by IHG](https://www.expedia.ca/Paris-Hotels-Holiday-Inn-Paris-Gare-De-Lyon-Bastille.h44757.Hotel-Information) > > [Shangri-La Paris](https://www.expedia.ca/Paris-Hotels-Shangri-La-Paris.h4028607.Hotel-Information)