Title: Tzam Poc Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tzam Poc Resort Travelers find their sunny escape at this peaceful resort with a refreshing pool, rejuvenating spa tub, and helpful multilingual staff serving coffee and tea ## Photo gallery for Tzam Poc Resort ![Exterior - Tzam Poc Resort (Santa Catarina Palopo)](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/07c2397b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Tzam Poc Resort (Santa Catarina Palopo)](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/9e398a50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, 1 King Bed, Non Smoking, Lake View | Room amenity - Tzam Poc Resort (Santa Catarina Palopo)](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/084e28d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Tzam Poc Resort (Santa Catarina Palopo)](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/ea6173ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Tzam Poc Resort (Santa Catarina Palopo)](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/b4cb33ea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the airport, Tzam Poc Resort offers a quiet getaway with an outdoor pool, sun loungers, poolside bar, sauna, and spa tub. Guests enjoy a full breakfast and multilingual staff assistance throughout their stay. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Breakfast included - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View ![Romantic Suite, 1 King Bed, Non Smoking, Lake View](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/37c47c11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite, 1 King Bed, Non Smoking, Lake View ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Hair dryer Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View ![Superior Suite, 1 King Bed, Non Smoking, Lake View](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/8df00b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed, Non Smoking, Lake View ### Highlights Fireplace Flat-screen TV Rainfall showerhead Private bathroom Hair dryer Daily housekeeping - 4306 sq ft - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite, 1 King Bed, Lake View ![Premium Suite, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/fb083b8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed, Lake View ### Highlights Kitchenette Flat-screen TV Rainfall showerhead Private bathroom Hair dryer Daily housekeeping - 3767 sq ft - Lake view - Sleeps 1 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View ![Luxury Room, 1 King Bed, Non Smoking, Lake View](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/089876e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Non Smoking, Lake View 10.0 Exceptional 1 review ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Hair dryer Daily housekeeping - 205 sq ft - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View ![Basic Double Room, 1 Queen Bed, Non Smoking, Lake View](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/f98d8e11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Non Smoking, Lake View ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Hair dryer Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View ![Basic Double Room, 1 Queen Bed, Non Smoking, Lake View](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/e718466e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Queen Bed, Non Smoking, Lake View 10.0 Exceptional 1 review ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Hair dryer Daily housekeeping - 323 sq ft - Lake view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPanajachel-Hotels-Tzam-Poc-Resort.h11927414.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPanajachel-Hotels-Tzam-Poc-Resort.h11927414.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.71724%2C-91.13188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_ySrjOo9OV6SPbpYLqcgRvB04Mo=) Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010 #### What's nearby - Lake Atitlán \- 2 min walk \- 0.2 km - Pintando Santa Catarina Palopó \- 13 min walk \- 1.1 km - Santa Catarina Palopo Church \- 16 min walk \- 1.4 km - Panajachel Municipal Market \- 13 min drive \- 5.3 km - Church of Saint Francis \- 13 min drive \- 5.3 km #### Getting around - Quetzaltenango (AAZ-Los Altos) - 134 min drive #### Restaurants - ‪Crossroads Caffee - ‬8 min drive - ‪Delhi 6 - ‬8 min drive - ‪Restaurante El Atitlan - ‬8 min drive - ‪6.8 Palopó - ‬4 min walk - ‪Restaurante El Cayuco - ‬8 min drive ## About this property ### Tzam Poc Resort Hotel near Lake Atitlán Consider a stay at Tzam Poc Resort and take advantage of free full breakfast, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a hair salon. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking, valet parking, and extended parking - A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and tour/ticket assistance - Multilingual staff and a porter/bellhop More amenities include: - Bathrooms with rainfall showers and free toiletries - 46-inch flat-screen TVs with cable channels ## Similar properties ![Suite (Santa Catarina Master) | View from room](https://images.trvl-media.com/lodging/16000000/15650000/15644600/15644513/501fb8a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Palopó - Relais & Chateaux Santa Catarina Palopo - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 229 reviews CA $583 CA $769 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15644513&PinnedHotelID=15644513&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101930000/101920600/101920600/w6034h4027x0y0-af537c51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kula Maya Boutique Hotel & Spa San Marcos La Laguna - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 117 reviews CA $299 CA $365 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=101920600&PinnedHotelID=101920600&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6620000/6611300/6611297/3d3918eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Atitlán Panajachel - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 708 reviews CA $369 CA $450 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=6611297&PinnedHotelID=6611297&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/1000000/990400/990327/w1920h805x0y0-830b156e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Buenaventura De Atitlan Sololá - On private beach - Pool - Breakfast included - Parking included 8.8 Excellent 130 reviews CA $156 CA $190 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=990327&PinnedHotelID=990327&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3930000/3926000/3925903/d56c843e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Santa Catarina Santa Catarina Palopo - Pool - Hot tub - Spa - Parking included 9.0 Wonderful 308 reviews CA $135 CA $165 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=3925903&PinnedHotelID=3925903&HadPinnedHotel=true®ionId=-1&adults=2) ![Honeymoon Tent](https://images.trvl-media.com/lodging/45000000/44830000/44829700/44829629/2c715c8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Picnic Atitlan Santa Cruz La Laguna - Breakfast included - Free WiFi - Restaurant - Game room 10 Exceptional 68 reviews CA $177 CA $216 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=44829629&PinnedHotelID=44829629&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Room | Living area](https://images.trvl-media.com/lodging/7000000/6020000/6014000/6013980/e2e7c3c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atitlan Oasis Eco Hotel and Spa Kaalpul San Antonio Palopo - Breakfast included - Spa - Pet friendly - Restaurant 8.6 Excellent 74 reviews CA $197 CA $240 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=6013980&PinnedHotelID=6013980&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/46000000/45470000/45467600/45467515/w2879h1616x0y0-81ed3e5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sababa resort San Pedro La Laguna - Pool - Breakfast included - Free WiFi - Restaurant 8.0 Very good 156 reviews CA $197 CA $240 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=45467515&PinnedHotelID=45467515&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12020000/12016500/12016415/a6491e83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laguna Lodge Eco-Resort & Nature Reserve Santa Cruz La Laguna - Pool - Free WiFi - Restaurant - Game room 8.4 Very good 28 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=12016415&PinnedHotelID=12016415&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/4000000/3850000/3847700/3847695/00095456.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada de Don Rodrigo Panajachel Panajachel - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 441 reviews CA $211 CA $260 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=3847695&PinnedHotelID=3847695&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Beach shuttle (surcharge) - Theme park shuttle (surcharge) - Free extended parking on site - Free valet parking on site - Limited onsite valet and self parking ### Food and drink - Free full breakfast available daily 7:00 AM to 9:30 AM - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Hot tub - Library - Outdoor pool - Sauna ### Family friendly - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - Hair salon - Laundry facilities - Limited-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Couples treatment rooms - Massage ### Accessibility - No elevator ### More - Built in 1995 - Designated smoking areas - Fireplace in lobby - Mediterranean architecture ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 46-inch flat-screen TV with cable channels ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 5 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 60.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 55 per person - Airport shuttle fee per child: USD 45 - Rollaway bed fee: USD 60.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Tzam Poc Resort Panajachel Tzam Poc Resort Tzam Poc Panajachel Tzam Poc Tzam Poc Resort Hotel Tzam Poc Resort Santa Catarina Palopo Tzam Poc Resort Hotel Santa Catarina Palopo ## Frequently asked questions ### Does Tzam Poc Resort have a pool? ### How much does it cost to stay at Tzam Poc Resort? ### Is Tzam Poc Resort pet-friendly? ### How much is parking? ### What time is check-in at Tzam Poc Resort? ### What time is check-out at Tzam Poc Resort? ### Does Tzam Poc Resort provide a shuttle to the airport? ### Where is Tzam Poc Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tzam Poc Resort Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 31 8 - Good 13 6 - Okay 4 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Blake Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most beautiful views and the pool is the main attraction ![](https://a.travel-assets.com/ugc/hotel-reviews/882a7388-50a1-4f50-9d84-ab79e70351ee-1755006056435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/03c9dff0-c7b9-4b18-83c0-fa543819cd30-1755006049554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/944d5470-21bd-4a59-aa1b-84cff4d3f459-1755006055659.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e9dcfec-18e8-4760-bb2b-549e018be7fe-1755006058568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Blake Stayed 1 night in Jun 2025 ### 6/10 Okay #### Jonathan Dec 20, 2025 Liked: Cleanliness, property conditions & facilities The mattress was really hard, one of the most uncomfortable mattress i have ever encountered in my lifetime. The view was nice from my room and the hotel has a beautiful aesthetic. The staff is nice. ##### Jonathan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Shelley Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine. ![](https://a.travel-assets.com/ugc/hotel-reviews/56D22FA9A63A28A25235F5F8AF42930603AE6ADE1743770722407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1048C7EEE399E2A57B7AAD2FDA21F2E400B937DE1743770719704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C3950DAF4CAED31620A6767167918376FE60EBB1743770718291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelley Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Madeline Jun 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel was so beautiful! I ##### Madeline Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Andre Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was so welcoming. I was surprised when I saw them meeting us down at the parking lot (2 of them) giving us a warm welcome and offering to carry luggage/bags. Room had a great view of the lake and volcanos, bedding was comfortable and bathroom was clean. Entire room was so spacious. Breakfast was nice as well with a combination of many things we liked. Food and drinks were great. To top it all is the view of Lake Atitlan and the volcanos from the infinity pool. That is magical. ##### Andre Stayed 1 night in Nov 2025 ### 8/10 Good #### Gia Sep 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of a kind! Beautiful property. Very helpful staff. ##### Gia Stayed 3 nights in May 2024 ### 10/10 Excellent #### John Aug 31, 2022 Liked: Cleanliness, property conditions & facilities Excellent ##### John Stayed 1 night in Aug 2022 ### 8/10 Good #### Juan Dec 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging. ##### Juan ### 10/10 Excellent #### Melanie May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating. ##### Melanie Stayed 1 night in May 2025 ### 10/10 Excellent #### Guillermo Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Servicio excelente Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos. ##### Guillermo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Hoven Nov 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos gustó mucho tiene una vista preciosa ##### Hoven Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### ANA L Nov 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muchas gracias! Una muy feliz estancia Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema. ![](https://a.travel-assets.com/ugc/hotel-reviews/E40CECFDCDA4AACAEE54747E465642D21FDB58C61699634375655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4C92ECD37A3363934D845765890A87E5885B892D1699634375218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/32C00870DE90543714753798572160B8E20575991699634374998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83872B2ECADBF42A4F1B01DFDB764E925259F4DC1699634375513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ANA L Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Rodolfo Sep 18, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Pésimo hotel!… Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel ##### Rodolfo Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Verified traveller Jan 3, 2020 Liked: Cleanliness, staff & service El acceso vehicular es complicado, y no hay señalización al respecto. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Nov 9, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago. ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller Sep 17, 2019 Liked: Staff & service Disliked: Property conditions & facilities Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 4/10 Poor #### Verified traveller Aug 19, 2019 Disliked: Cleanliness, amenities, property conditions & facilities The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp. ##### Verified traveller Stayed 3 nights in Aug 2019 ### 8/10 Good #### Eddy Aug 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buenas vistas al lago ##### Eddy Stayed 2 nights in Aug 2019 ### 8/10 Good #### PAOLA May 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buen lugar para relajación, un vista hermosa, desayuno rico etc. ##### PAOLA Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Michael Apr 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for. ##### Michael Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place. ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller Apr 3, 2019 Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller Feb 25, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 19, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve. ##### Verified traveller Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelentes instalaciones y servicio. Silencio total, perfecto para disfrutar el paisaje y los entornos. ##### Verified traveller Stayed 2 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Aliz Hotel Times Square](https://www.expedia.ca/New-York-Hotels-Aliz-Hotel-Times-Square.h24408324.Hotel-Information) > > [Porta Hotel Antigua](https://www.expedia.ca/Antigua-Guatemala-Hotels-Porta-Hotel-Antigua.h5545.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Galt House Hotel Trademark Collection by Wyndham](https://www.expedia.ca/Louisville-Hotels-Galt-House-Hotel-Trademark-Collection-By-Wyndham.h191434.Hotel-Information) > > [Windjammer Landing Resort and Residences](https://www.expedia.ca/Gros-Islet-Hotels-Windjammer-Landing-Resort-And-Residences.h14461.Hotel-Information) > > [All Inclusive Resorts and Hotels in Malta](https://www.expedia.ca/Destinations-In-Malta-All-Inclusive-Hotel.0-0-d111-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [The Bluebird Motel](https://www.expedia.ca/Nanaimo-Hotels-The-Bluebird-Motel.h11610691.Hotel-Information) > > [Camino Real Zaashila Huatulco](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-Camino-Real-Zaashila.h538436.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.ca/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [SureStay Hotel by Best Western Kemptville](https://www.expedia.ca/Ottawa-Hotels-SureStay-Hotel-By-Best-Western-Kemptville.h29059815.Hotel-Information) > > [Sababa resort](https://www.expedia.ca/Guatemala-City-Hotels-Sababa-Resort.h45467515.Hotel-Information) > > [Gros Morne Suites](https://www.expedia.ca/Rocky-Harbour-Hotels-Gros-Morne-Suites.h4338998.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Catcha Falling Star](https://www.expedia.ca/Negril-Hotels-Catcha-Falling-Star.h8762851.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.ca/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) ### Flights > [Flights from Jeju City (CJU) to Busan (PUS)](https://www.expedia.ca/lp/flights/cju/pus/jeju-to-busan) > > [Flights from Vancouver Intl. to OSA-All Airports](https://www.expedia.ca/lp/flights/yvr/osa/vancouver-to-osaka) > > [Flights from Alberta (YQL) to Medicine Hat (YXH)](https://www.expedia.ca/lp/flights/yql/yxh/lethbridge-to-medicine-hat) > > [Flights from Dieppe (YQM) to London (LHR)](https://www.expedia.ca/lp/flights/yqm/lhr/moncton-to-london) > > [Flights from Addis Ababa (ADD) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/add/yyz/addis-ababa-to-toronto) > > [Flights from St. John's (YYT) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/yyt/edi/st-johns-to-edinburgh) > > [Flights from Toronto (YYZ) to Dakar (DKR)](https://www.expedia.ca/lp/flights/yyz/dkr/toronto-to-dakar) > > [Flights from Ottawa (YOW) to St. John's (YYT)](https://www.expedia.ca/lp/flights/yow/yyt/ottawa-to-st-johns) ### Cruise ### Activities ### Packages > [Hamilton Vacations](https://www.expedia.ca/Hamilton.d3963.Destination-Travel-Guides) ### General