Title: Hotel HM Alma Beach - Adults Only - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel HM Alma Beach - Adults Only Adults-only hotel with 2 outdoor pools and poolside bars ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/0dd523bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/289bc5a7-c109-44a6-81ea-9008d5055e2a-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/362acf7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/9177a8a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/83a926b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel HM Alma Beach - Adults Only offers a peaceful escape with two outdoor pools and a spacious sunbathing terrace. Guests can refresh at the poolside bar, dine at the restaurant, and enjoy free WiFi. The multilingual staff is consistently praised by previous visitors. 8.6 Excellent ## Popular amenities - - - Bar - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2226904&PinnedHotelID=2226904&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/39bbf8f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 13 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead - 161 sq ft - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/9803d01b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 7.8 Good 19 reviews ### Highlights Balcony Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom - 215 sq ft - City view - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/bb446087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 7.4 Good 3 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead - 215 sq ft - City view - Sleeps 1 - 2 Twin Beds ![Single Room](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/cec9a506.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.6 Excellent 8 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead - 161 sq ft - Sleeps 1 - 1 Twin Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/fc77d3cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Balcony 8.8 Excellent 6 reviews ### Highlights Balcony or patio Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom - 269 sq ft - City view - Sleeps 3 - 3 Twin Beds ![Superior Double Room](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/c1ba9801.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.8 Good 6 reviews ### Highlights Balcony Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom - 269 sq ft - Bay view - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2226904/58387796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Balcony 7.8 Good 7 reviews ### Highlights Balcony Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom - City view - Sleeps 1 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-Hotel-HM-Alma-Beach-Adults-Only.h2226904.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-Hotel-HM-Alma-Beach-Adults-Only.h2226904.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.53556%2C2.71660&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xLf91TMFm4i0GJj2CFoxibz2Jws=) Carrer de Bellamar, 7, Can Pastilla, Palma de Mallorca, Mallorca, 7610 #### What's nearby - Platja de Can Pastilla - 2 min walk - 0.2 km - Cala Estancia - 3 min walk - 0.3 km - San Antonio de la Playa Marina - 3 min walk - 0.3 km - Palma Aquarium - 17 min walk - 1.5 km - FAN Mallorca Shopping - 3 min drive - 3.5 km #### Getting around - Marratxi Pont d Inca Station - 9 min drive - Son Costa-Son Fortesa Station - 11 min drive - Palma de Mallorca Airport (PMI) - 8 min drive #### Restaurants - ‪Cafe Troyen - ‬3 min walk - ‪Santagloria - ‬2 min walk - ‪Restaurante Es Nogues - ‬3 min walk - ‪BonaOna Surf School & Bar - ‬3 min walk - ‪Flip Flop - ‬2 min walk ## About this property ### Hotel HM Alma Beach - Adults Only Upscale hotel near Playa de Palma Consider a stay at Hotel HM Alma Beach - Adults Only and take advantage of 2 poolside bars, a rooftop terrace, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Free in-room WiFi is available to all guests, along with 2 bars and a restaurant. Additional perks include: - 2 outdoor pools along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), bike rentals, and luggage storage - Multilingual staff, laundry services, and a front-desk safe - An elevator, tour/ticket assistance, and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 149 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi. Other amenities include: - Bathrooms with rainfall showers and hair dryers - 91-cm flat-screen TVs with satellite channels - Wardrobes/closets, refrigerators, and electric kettles ## Similar properties ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1140000/1133700/1133634/45fb73c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel JS Palma Stay - Adults Only Can Pastilla - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 1,008 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1133634&PinnedHotelID=1133634&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1450000/1443300/1443249/2d5d7115.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Balanguera Beach- Adults Only Palma de Mallorca - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 644 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1443249&PinnedHotelID=1443249&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1430000/1421900/1421822/8c7883a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BQ Apolo Hotel Can Pastilla - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1421822&PinnedHotelID=1421822&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1070000/1065700/1065667/50ff9de3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BQ Aguamarina Boutique Hotel Can Pastilla - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 738 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1065667&PinnedHotelID=1065667&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1400000/1398800/1398777/f7a95471.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AluaSoul Palma - Adults Only Can Pastilla - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 869 reviews CA $150 CA $168 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1398777&PinnedHotelID=1398777&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/3000000/2240000/2232500/2232469/45dfb047.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BQ Amfora Beach Hotel - Adults Only Can Pastilla - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 774 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2232469&PinnedHotelID=2232469&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/894300/894257/85e14fbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Gran Fiesta Hotel Palma de Mallorca - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 609 reviews CA $138 CA $155 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=894257&PinnedHotelID=894257&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/1000000/910000/903200/903186/7323db72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alua Leo Hotel Can Pastilla - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 908 reviews CA $104 CA $117 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=903186&PinnedHotelID=903186&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1840000/1832000/1831984/75043d73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Negresco Playa de Palma - Adults Only Palma de Mallorca - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 712 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1831984&PinnedHotelID=1831984&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, dinner served; international cuisine](https://images.trvl-media.com/lodging/8000000/7780000/7770300/7770279/9b0a3c76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HM Dunas Blancas Palma de Mallorca - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 158 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=7770279&PinnedHotelID=7770279&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 per person - 2 bars/lounges - 2 poolside bars - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Bicycle rentals ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (90 inch wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 91-cm flat-screen TV with satellite channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Heating - Laptop-compatible safe - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between November 1 and March 31. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 17 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 18 years old are not permitted at this adults-only property ### Property is also known as whala balmes whala balmes Hotel Playa de Palma whala balmes Playa de Palma HM Alma Beach Hotel Playa de Palma HM Alma Beach Hotel HM Alma Beach Playa de Palma HM Alma Beach ## Frequently asked questions ### Does Hotel HM Alma Beach - Adults Only have a pool? > Yes, this property has 2 outdoor pools. ### Is Hotel HM Alma Beach - Adults Only pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel HM Alma Beach - Adults Only? > There is free parking nearby. ### What time is check-in at Hotel HM Alma Beach - Adults Only? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel HM Alma Beach - Adults Only? > Check-out is at 11 AM. ### Where is Hotel HM Alma Beach - Adults Only located? > Located in Can Pastilla, this hotel is within a 10-minute walk of Platja d'Or and Playa de Palma. San Antonio de la Playa Marina and Cala Estancia are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel HM Alma Beach - Adults Only Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 341 8 - Good 237 6 - Okay 66 4 - Poor 27 2 - Terrible 24 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Claire Elizabeth Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was cold every day. Only 1 day they bought out gluten free bread that you needed to ask for the other days they said there was none. You didn’t know what you could eat as there were no labels. Bar on the roof ran out of most beers as hotel was closing. ##### Claire Elizabeth Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Tim May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities At the time I was there, this was a great deal for a single traveler. But it was cold in April yet no heat, no hot ub, no heated pools. ##### Tim Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Greg Oct 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent location next to airport ##### Greg Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### alejandro Apr 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Awful place ##### alejandro Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Anna Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing! I loved everything about this place: room,staff, facilities, roof top bar with fabulous views, food and drinks, breakfast. One of the best stays I ever had. I'd definitely come back. Javi was such a great barman. Nice, professional,and knowledgeable. I don't know the names of the other staff members but honestly, everyone I dealt with was friendly and helpful. Excellent hospitality & dining experience. ##### Anna Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Julia Jun 18, 2023 Liked: Cleanliness, property conditions & facilities The rooftop pool was awesome - loved the property and the location. Staff was great and it was an amazing stay overall. ##### Julia Stayed 1 night in Jun 2023 ### 8/10 Good #### Amir Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazknf location and staff were very helpful.. would recommend definitely 👌 ##### Amir Stayed 5 nights in Jun 2024 ### 8/10 Good #### Lorena Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was a solo traveller. The overall experience was very nice. The staff was friendly, helpful and attentive. Although the view of my room wasn't seaside it was pleasant to have a balcony. I definitely recommend this hotel. ##### Lorena Stayed 5 nights in Sep 2024 ### 6/10 Okay #### Stacy Aug 4, 2022 Liked: Staff & service, amenities, property conditions & facilities Great rooftop bar ##### Stacy Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### patrick Jul 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great licatio ##### patrick Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Donald Aug 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great! Rooftop pool view was amazing ##### Donald Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Luz Sep 7, 2023 Liked: Amenities Beautiful and peaceful Arquitectura, I felt the Zen energies. Thank you 🙏 Luz A. LOVERN ##### Luz Stayed 17 nights in Aug 2023 ### 6/10 Okay #### Tamara Oct 7, 2024 Liked: Amenities The bathroom shower is extremely small!!! like a cruise shower or smaller, if you can pay feo premium room No Iron in the room( but you can request one ) Parking is difficult, need to find parking, sometimes 5 or 7 blocks away Staff very nice and friendly The Buffet breakfast is very worth it!!!!! Amazing food!! Next time I go to Mallorca I will pay extra money for waterfront room!!!! ##### Tamara Stayed 6 nights in Sep 2024 ### 8/10 Good #### Hieu Do Apr 11, 2023 Liked: Staff & service, amenities, property conditions & facilities Everything alrigh but pool are always full, I couldn’t swim there…. ##### Hieu Do Stayed 3 nights in Apr 2023 ### 8/10 Good #### della May 22, 2024 Liked: Cleanliness Sea view room was far too small with no room either side of the bed. Room smelt of sewerage and reception confirmed that some rooms had the problem because of recent rain. Reception brought a bottle of bathroom cleaner and sprayed in the shower and said to keep the window open. We moved room and issues resolved. ##### della Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Dorte Aug 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am strongly against the habit of make reservations for sun beds... we never got to enjoy the roof pool area as there were towerls and books on every sun bed every morning at 8 o'clock- But there was NOBODY in the area... in spite of signs telling that it was not permitted to make reservations! But the food was amazing- we loved it- great restaurant ##### Dorte Stayed 5 nights in Aug 2023 ### 6/10 Okay #### Pakaneh Oct 15, 2024 Liked: Staff & service Our stay at this hotel was a bit disappointing. The room didn’t match our expectations for a 4 star hotel—there was only a single sheet on the bed, with no duvet at all, which made it uncomfortable. The sink drained very slowly, and for two mornings, the water wasn’t working, so we had to wait to shower. The balcony was also a letdown, as it faced a wall just a couple of feet away, making it impossible to enjoy any view or even see much of the sky. On the positive side, the pools were nice, the staff was friendly and the location was great, but the issues with the room made the stay less enjoyable than we had hoped. ##### Pakaneh Stayed 3 nights in Oct 2024 ### 4/10 Poor #### Steven Jul 7, 2022 Disliked: Cleanliness, staff & service #### Not a 4 star… barely a 3 star The room was the smallest I’ve ever seen. The reception is hidden away and the receptionist was very short. There was a tiny room to change with a shower that didn’t work. The pool had 20 beds maximum for a hotel that has over 200 rooms. The pool bar was unmanned constantly. The room’s bathroom was not clean in the sink and all around it. The view was of a wall 2 yards from the window. Breakfast was good. No facilities to change when leaving. After staying at another HM Hotel in Arsenal last year, we were disappointed beyond words. ##### Steven Stayed 3 nights in Jul 2022 ### 6/10 Okay #### Helen Maria Jul 29, 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities The staff at the reception was always very helpful and kind. The cleaning staff was due to language barrier a little difficult to communicate with. We had a double room without balcony which was quite small and towels and bathing clothes did not dry. They stayed damp even after a whole night and day on the rack. The rooms may be soundproof but the doors were not. Everything happening on the hallway sounded like it was happening in your room. Both pools were very popular and it was hard to catch a free spot. The sun deck only had one working sun umbrella which was unfortunate during the heat wave of 34 degrees. The breakfast buffet was filled with many different foods and restaurants, shops and supermarkets are very close by. A bus stop can be reached within 5 minutes walk for a ride to Palma (with many more destinations), S‘Arenal and the Airport. Overall it was okay. ##### Helen Maria Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Mayra Sep 22, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities The room we got had a terrible smell that came from the drain of the shower, it smell like sewer. The rooms are very small so the smell of the bathroom made the whole room stinky. We reported this to Expedia and the front desk of the hotel. The receptionist wasn’t helpful and her attitude was not friendly or customer service at all. We left the hotel after one night because we couldn’t stand the smell of the room, it made us cough. I asked the receptionist to submit a report and copy me in the email. She didn’t do it. The cleaning team came to the room to take a look, and they agree the room was stinky. We asked Expedia for a refund of the extra nights we were not staying and the hotel refused to give us a refund. It is very frustrating and disappointing that the hotel is not giving us the refund. The reason we left the hotel is because of the room smell like sewer. It is not fair for customers to pay for a hotel to stay and receive a stinky room and poor customer service. ##### Mayra Stayed 4 nights in Sep 2022 ### 4/10 Poor #### Debra Oct 23, 2023 Disliked: Staff & service #### No customer service The room I was allocated was no more than a storage room with a shower. I paid €300 for 3 nights. I complained at reception shortly after check in & was told there was nothing they could do that night. I went back at 8am before breakfast and was basically told ‘not our problem, contact hotels.com’ the receptionist was borderline rude. They still insisted that they didn’t have another room to move me to do I requested a refund. After over an hour on the phone to hotels.com & then trying to contact the hotel (the phone was literally ringing as I was stood there & I was telling them it’s hotels.com) they didn’t bother to answer it. I eventually got to downs to a manager after 11am who stood there & said nothing. No apology from him or the receptionist, just a blank face. He eventually agreed to refund 2 nights instead of the 3 I paid for. I’ve never been to this side of the island before & I’ve got to say it tainted my love for Majorca. I visited 3 times last year & 3 times this year, I’ve never known such horrible customer service, rude and no empathy whatsoever. I’ll stick to my usual resort in the future! Single bed facing a door, no balcony just a window where there was no privacy as private flats were facing. NOT worth €100 per night! It was basically a storage room with a bed thrown in it. Shouldn’t even be sold as a room. ![](https://a.travel-assets.com/ugc/hotel-reviews/212D4CCA68DA5F48BC6326CCE4538E32FFF38A121697218099633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/450D6C1911EABC40725B193C02A725BD038338551697218099786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58B84E7F6036A2762B77BA0DDA4EBF2AC18FF18B1697218099247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Debra Stayed 3 nights in Oct 2023 ### 4/10 Poor #### MARC Oct 25, 2025 Liked: Amenities Nous avons été très désagréablement surpris d’apprendre, à notre arrivée, que notre hôtel fermait 2 jours plus tard. Nous ne pouvions donc pas y dormir pour notre dernière nuit. Le réceptionniste nous a dit l’avoir appris la veille. Nous avons donc été transférés dans un autre hôtel de la même chaîne. Cet autre hôtel était de catégorie supérieure apparemment mais ne correspondait pas à notre choix d’emplacement de départ. C’est donc une déception ! ##### MARC Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Patricia Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel , I enjoy mybtime there. Would be appreciated to have at least water and Juice for dinner without paying. ##### Patricia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Raphaël Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendado para viajes cortos ##### Raphaël Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mahsa Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👍 ##### Mahsa Stayed 3 nights in Sep 2025