Title: AC Hotel Ciutat de Palma by Marriott - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # AC Hotel Ciutat de Palma by Marriott Hotel with a restaurant, near Port of Palma de Mallorca ![Property amenity](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/w4000h2663x0y0-914d96db.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/w3995h2667x0y0-1eec2300.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/2278f1a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/092499fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/35c40fd6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies AC Hotel Ciutat de Palma by Marriott, near the Cathedral of Santa Maria of Palma, offers an upscale city experience. Guests can relax in the garden, browse the library, or unwind at the bar. Visitors particularly appreciate the helpful staff. 8.4 Very good ## Popular amenities - - Bar - Gym - Parking available - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=921477&PinnedHotelID=921477&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/1d7c9e70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking 9.6 Exceptional 7 reviews ### Highlights Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom Espresso maker Minibar - 215 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/89c86a3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom Espresso maker Minibar - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Standard Room, 1 King Bed, Non Smoking (View)](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/229577cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking (View) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom Bathrobes Free bottled water - 215 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/de4f98de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking 9.4 Exceptional 9 reviews ### Highlights Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom Espresso maker Minibar - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/930000/921500/921477/33cdda0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom Espresso maker Minibar - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-AC-Hotel-Ciutat-De-Palma-By-Marriott.h921477.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-AC-Hotel-Ciutat-De-Palma-By-Marriott.h921477.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.57043%2C2.63353&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FWAGQlBj39xwm_tfqzOxFlq8XhU=) Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014 #### What's nearby - Cathedral of Santa Maria of Palma - 17 min walk - 1.5 km - Plaza Espana - 4 min drive - 1.8 km - Bellver Castle - 4 min drive - 2.5 km - Port of Palma de Mallorca - 5 min drive - 2.9 km - Cala Mayor Beach - 5 min drive - 3.6 km #### Getting around - Jacint Verdaguer Station - 5 min drive - Marratxi Pont d Inca Station - 9 min drive - Palma de Mallorca Airport (PMI) - 19 min drive #### Restaurants - ‪Hard Rock Cafe Mallorca - ‬4 min walk - ‪Shamrock - ‬3 min walk - ‪PadThaiWok Mallorca - ‬3 min walk - ‪Beewi - ‬1 min walk - ‪El fogon - ‬2 min walk ## About this property ### AC Hotel Ciutat de Palma by Marriott Upscale hotel near Cathedral of Santa Maria of Palma You can look forward to a terrace, a garden, and a library at AC Hotel Ciutat de Palma by Marriott. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks like: - Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall - A 24-hour front desk, a front-desk safe, and meeting rooms - Free newspapers, a TV in the lobby, and an elevator Room features All 84 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with showers and hair dryers - TVs with premium channels - Free infant beds, desks, and phones ## Similar properties ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1140000/1133700/1133630/730faf3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Costa Azul Son Armadams - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews CA $189 CA $211 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1133630&PinnedHotelID=1133630&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/580000/578700/578660/9f03d4e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palma Bellver Affiliated by Meliá Son Armadams - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,019 reviews CA $156 CA $174 total includes taxes & fees Nov 23 - 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A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - AC LOUNGE ### Things to do - Gym - Library - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 2003 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with premium channels ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Energy-saving switches in guestrooms - Free local calls - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 5:30 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 33 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18.7 per person - Self parking fee: EUR 28 per day - Rollaway bed fee: EUR 33 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as AC Ciutat AC Ciutat Palma AC Hotel Ciutat de Palma Marriott AC Hotel Palma AC Palma AC Palma Hotel Hotel AC Ciutat Palma Hotel AC Palma Ciutat Marriott Hotel Palma Palma Ciutat AC Hotel Ciutat Palma Marriott Palma de Mallorca AC Hotel Ciutat Palma Marriott AC Ciutat Palma Marriott Palma de Mallorca AC Ciutat Palma Marriott AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca Ac Hotels Palma De Mallorca Ac Ciutat De Palma By Marriott AC Hotel Ciutat de Palma by Marriott Hotel AC Hotel Ciutat de Palma by Marriott Palma de Mallorca AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca ## Frequently asked questions ### Is AC Hotel Ciutat de Palma by Marriott pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at AC Hotel Ciutat de Palma by Marriott? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at AC Hotel Ciutat de Palma by Marriott on Nov 23, 2025 start from CA $178.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Palma-De-Mallorca-Hotels-AC-Hotel-Ciutat-De-Palma-By-Marriott.h921477.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at AC Hotel Ciutat de Palma by Marriott? > Self parking is available for EUR 28 per day. Limited spots are available. ### What time is check-in at AC Hotel Ciutat de Palma by Marriott? > Check-in start time: 3 PM; Check-in end time: 5:30 AM. ### What time is check-out at AC Hotel Ciutat de Palma by Marriott? > Check-out is at noon. ### Where is AC Hotel Ciutat de Palma by Marriott located? > Located in Santa Catalina, this hotel is within 1 mi (2 km) of Paseo Maritimo and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 mi (5 km). Intermodal Station is 26 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## AC Hotel Ciutat de Palma by Marriott Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 179 8 - Good 189 6 - Okay 64 4 - Poor 10 2 - Terrible 8 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Erika Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc. ##### Erika Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Leslie Aug 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Great location and friendly helpful staff ##### Leslie Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Peter Apr 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time. ##### Peter Stayed 3 nights in Mar 2023 ### 8/10 Good #### Nigel Apr 22, 2024 Liked: Cleanliness, staff & service, amenities Ideally situated for transport and walking distance to shops/bars/eateries and site seeing ##### Nigel Stayed 3 nights in Apr 2024 ### 8/10 Good #### Judith Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers ##### Judith Stayed 1 night in Mar 2025 ### 6/10 Okay #### Maria Jul 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy. ##### Maria Stayed 3 nights in Jul 2024 ### 8/10 Good #### Viktor Feb 5, 2025 Liked: Cleanliness, staff & service Z ##### Viktor Stayed 1 night in Jan 2025 ### 8/10 Good #### nivia Mar 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan . ##### nivia Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Karl Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff ##### Karl Stayed 5 nights in Oct 2025 ### 4/10 Poor #### John Sep 8, 2025 Liked: Staff & service Too small ##### John Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### MOHAMED ALI Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel céntrico y agradable. El personal es excelente. ##### MOHAMED ALI Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Samara Aug 8, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night. The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot. ##### Samara Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Jürgen Apr 27, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Im Zimmer ließ sich die Balkontür nicht schließen, egal in welcher Griffstellung.Merkrürdig finde ich es auch das ich auf den Toiletten keine Toiletten befinden.Hygenebeutel auf dem Zimmer nur nach Aufforderung nachgefüllt wurden Zimmer nur ##### Jürgen Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Hilde Heum Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities For mye støy fra gaten ellers flott hotell og beliggenhet ##### Hilde Heum Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Caroline Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room, nice location ##### Caroline Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Claudia Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel, very nice employees. ##### Claudia Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### GABRIEL Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Usuel stop in this efficient hotel! Excellent team, excellent service! ##### GABRIEL Stayed 4 nights in Mar 2025 ### 8/10 Good #### Betsy Mar 24, 2025 Liked: Property conditions & facilities Hotel muy céntrico buen servicio ##### Betsy Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Gary Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Awesome location. Amazing breakfast. ##### Gary Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Luke Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address ##### Luke Stayed 1 night in Jan 2025 ### 6/10 Okay #### Jan Jan 3, 2025 Liked: Cleanliness, property conditions & facilities #### Bra läge, medioker upplevelse Överlag så blev det en negativ kvalitetsupplevelse i relation till pris och förväntningar. Obekväma sängar, badrum som inte upplevs privat pga ej tättslutande glasdörr och en frukost som är medioker och inte matchar det pris man tar. ##### Jan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jun Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good location, clean, friendly and polite staff ##### Jun Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Daniel Sep 7, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great. ##### Daniel Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Rosa Aug 26, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Hice una reserva y cunado llegamos nos reubicaron. tampoco atendieron los costes de los desplazamientos causados por la reubicación. ##### Rosa Stayed 1 night in Aug 2024 ### 6/10 Okay #### nathalie Aug 15, 2024 Liked: Cleanliness, staff & service This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms ##### nathalie Stayed 2 nights in Aug 2024