Repas à l’extérieur
Vérifier la disponibilité

Palm Canyon Resort – Avis

2.5 out of 5
Palm Canyon Resort
2800 South Palm Canyon Drive, Palm Springs, CA

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 574 avis sur 1188." "
Note de 8 – Bien, d’après 279 avis sur 1188." "
Note de 6 – Acceptable, d’après 136 avis sur 1188." "
Note de 4 – Médiocre, d’après 99 avis sur 1188." "
Note de 2 – Terrible, d’après 100 avis sur 1188." "

8,2/10

Propreté

8,4/10

Service et personnel

8,2/10

Commodités

7,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Jean-Pierre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Avis
Très bien
Séjour de 4 nuits en mars 2023
Stephen a répondu le 16 mars 2023
We're very happy to hear you enjoyed your stay and we look forward to seeing you again!

8/10 – Bien

joseph

Okay
Séjour de 4 nuits en mai 2024

4/10 – Médiocre

marie

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel
I was expecting better quality from a Hilton Brand! We had a refrigerator malfunction causing a bug leak into the carpet which resulted in a foul odor all weekend!
Séjour de 3 nuits en mai 2024
Dutch a répondu le 28 mai 2024
Greetings Marie,I sincerely apologize for the inconvenience you experienced during your stay due to the refrigerator malfunction. It is our aim to provide exceptional service and facilities, and it is clear we fell short in this instance. Please rest assured that we have addressed the issue to prevent any future occurrences. We value your feedback and hope to have the opportunity to restore your confidence in our brand.Warm regards,Dutch Palm Canyon Resort Team

10/10 – Excellent

Hui

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Ranay

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Property was great! Room was a bit dated and carpet was gross but the worst part was the smoke alarm went off at 4:30a in the master bedroom and 6:30a in the other bedroom and woke everyone up both times. What are the odds of that?! And nobody ever came up when we called or tried to rectify the situation.
Séjour de 1 nuit en mai 2024
Dutch a répondu le 28 mai 2024
Greetings Ranay,I sincerely apologize for the inconvenience you experienced during your stay. The unexpected activation of the smoke alarms and the lack of immediate response are not up to our standard of guest service. We understand how disruptive this was to your rest and peace of mind. Please be assured that we are looking into the matter to prevent such occurrences in the future and are committed to making things right for you. Thank you for bringing this to our attention.DutchPalm Canyon Resort Team

10/10 – Excellent

matthew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great experience, friendly staff, great pool and great location.
Séjour de 4 nuits en avril 2024
Dutch a répondu le 28 mai 2024
Greetings Matthew,I am glad you enjoyed your stay, and we look forward to seeing you again soon.DutchPalm Canyon Resort Team

10/10 – Excellent

FRAYSA, Panorama city

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Diana

Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Only one restaurant that closes early, very few actual amenities
Séjour de 1 nuit en mai 2024
Dutch a répondu le 28 mai 2024
Dear Diana,I am truly sorry to hear that your experience did not meet your expectations. We are committed to providing our guests with the highest quality of service and accommodations, and we sincerely apologize for any inconvenience you may have encountered. We would greatly appreciate the opportunity to discuss your concerns further and hope to welcome you back for a more positive experience in the future. Thank you for your feedback.Dutch,Palm Canyon Resort Team

10/10 – Excellent

Hector S

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My husband and I had a wonderful time! We really enjoyed the pool and Jacuzzi
Séjour de 2 nuits en mai 2024
Dutch a répondu le 28 mai 2024
Dear Hector S,Thank you for sharing your positive experience. We are thrilled to hear that you and your husband had a wonderful time at our hotel, especially enjoying the pool and Jacuzzi. We look forward to welcoming you back soon!Warm regards,DutchPalm Canyon Resort Team

10/10 – Excellent

Linda

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Markenya

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very sweet and energetic check-in employee! The pool and jacuzzi was very relaxing and clean. The bartender made a tasty drink! The room is a little old school, but bed was so comfy! The room I received was very close to pool so easy exit! Thank you to all employees for your kindness! Ms. Craig
Séjour de 1 nuit en mai 2024
Dutch a répondu le 28 mai 2024
Greetings Ms. Craig,We are pleased to announce that Phase I of our resort room refresh has commenced. Our commitment to providing exceptional experiences is unwavering, and we eagerly anticipate the opportunity to welcome you back to enjoy our newly revitalized accommodations.Warm regards,DutchPalm Canyon Resort Team

10/10 – Excellent

Miguel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Christian

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Grace

Points forts : Commodités
Great view, nice place
Séjour de 2 nuits en avril 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback,

8/10 – Bien

Craig

Voyage de couple
Points forts : Service et personnel
Decent pool. Pool bar overpriced
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback,

10/10 – Excellent

luis eduardo

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean
Séjour de 2 nuits en mars 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

8/10 – Bien

juan martin

Séjour de 1 nuit en mai 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

6/10 – Acceptable

Kim

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points faibles : Propreté
Our room was dirty when we arrived. There was trash in the room and in the cabinets/drawers. Tried calling the front desk several times but no one answered. There were stains on the sheets and the rooms need to be updated. Waterslides closed at 5, so we didnt get to go on them even though the pool was open to 10.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Josiah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was such a nice and beautiful spot to stay at
Séjour de 1 nuit en mai 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

ying

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

8/10 – Bien

Timothy

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Stayed at the 1 bedroom suite and the room was spacious. The service was friendly and loved that you are able to text the front desk for needs at anytime. The pool was amazing and heated so it was great at night. Wish there were more food options at the resort but however downtown palm springs is down the street making DoorDash easy. Things I didn’t like was rooms were outdated a little and room needed some maintenance. Ac was leaking in the bathroom area making the floor slippery. Carpet was not as clean as I would wanted but not bad. Utensils as well needed a little more cleaning but was not badly dirty. As a young mid 20s person, it’s a good resort but catered towards the older audience. Also families with kids this is a perfect place. For younger/party audience there’s better resorts in the area. That being said I would still consider this resort and may come back but would not be my top primary options.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Itzel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved this place ! Staff was super kind and right away assisted if I needed anything. The pool is great there’s a kid side that’s 1 ft perfect for toddlers and infants. Poolside food is so good !
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

Brandon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en mai 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

Lavette M

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very accommodating and the resort was super clean
Séjour de 2 nuits en avril 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

Diego

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really loved it..family friendly
Séjour de 1 nuit en mai 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

Dallas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

Cynthia or Peter, Whittier

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Checking staff didn’t have our reservation and took over an hour to get our room after showing them our confirmation number and receipt from Expedia. Once we got to our room we were very happy. Jr ste with kitchenette stove, top fridge, raider microwave sink dishes, so where everything you need coffee maker. We had a balcony with a beautiful Mountain View. The pool was downstairs in front of the elevators very easy Access. One side is kids with slides. The other side is adults. Outside selling alcohol and food food menu is great options and the food is delicious. We are very happy TV screen outside so you can keep an eye on scores of the games Jacuzzis and lots and lots of lounge chairs to relax with umbrellas. We are definitely staying again in May for my husband’s birthday
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we will be working on addressing your concerns stated for the check-in experience. We hope to see you again soon!

8/10 – Bien

Fatemeh

Séjour de 1 nuit en mai 2024

6/10 – Acceptable

David

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pool was great. We got a room next to a bunch of druk 18-20 year olds. They were inconsiderate obnoxious and what sound like bouncing off the walls, slamming doors and eithet wrestling ot fighting. We got no sleep till after 130 when security finally intervened. Would have been a great trip without that crap.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Marysthel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very beautiful and fun . I love that it is kid friendly
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

2/10 – Terrible

Diana

Voyage en famille
Points faibles : Commodités
Awful
Séjour de 3 nuits en avril 2024

8/10 – Bien

Pedin Zarabi

Séjour de 3 nuits en avril 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

Sheila

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We’ve gone to this resort many times and always find it relaxing. Most of the staff was great and accommodating. We wanted a late checkout due to 5pm flights and wanted to spend more time at the pool. We had to pay additional funds, which I felt was ridiculous.
Séjour de 4 nuits en avril 2024
enrique a répondu le 1 mai 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 – Excellent

MELISSA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything
Séjour de 2 nuits en avril 2024
enrique a répondu le 1 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Sintiya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was amazing. No complaints
Séjour de 3 nuits en avril 2024
enrique a répondu le 1 mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Joan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was friendly and made my stay comfortable.
Séjour de 1 nuit en avril 2024
enrique a répondu le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Froilan

Séjour de 3 nuits en janvier 2024
Front Desk a répondu le 24 mai 2024
Thank you for feedback, we hope to see you again!

10/10 – Excellent

Margarito

Voyage en famille
Points forts : Propreté, commodités
Staff was very nice and courteous. The rooms were clean and the amenities were all clean.
Séjour de 1 nuit en avril 2024
enrique a répondu le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Aminah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
enrique a répondu le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

John

Points forts : Service et personnel, état et installations de l’hébergement
Bad ass place to stay
Séjour de 1 nuit en avril 2024
enrique a répondu le 27 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Nathaniel

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
Séjour de 5 nuits en avril 2024
enrique a répondu le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Leticia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Fast service
Séjour de 1 nuit en avril 2024
enrique a répondu le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 27 avr. 2024
we hope you enjoy your stay,

6/10 – Acceptable

Jeff

Points forts : Service et personnel, état et installations de l’hébergement
Boring room. Seems pretty clean except the floor was filthy. May have been maintenance walking on it with dirty boots.
Séjour de 1 nuit en avril 2024
enrique a répondu le 30 avr. 2024
Thanks for staying with us. We appreciate your feedback!

2/10 – Terrible

Jennifer

Séjour de 2 nuits en avril 2024
Dutch a répondu le 28 mai 2024
Greetings Jennifer,Thank you for taking the time to share your review with us. Your feedback is invaluable in our continuous effort to improve our service. Could you please let us know if there was anything we could have done to make your stay even more memorable? We look forward to welcoming you back in the future with the errors corrected.Dutch Palm Canyon Team Resort

8/10 – Bien

Ismael

Séjour de 2 nuits en avril 2024

6/10 – Acceptable

Bertha

Séjour de 2 nuits en avril 2024
Front Desk a répondu le 24 avr. 2024
thank you for staying with us, we hope to see you again soon!

10/10 – Excellent

Dulce, la canada

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
love this place. my first time. the villas are super clean. very spacious. the drinks at the pool bar so so. but overall was great. in a beautiful area in palm springs.
Séjour de 1 nuit en avril 2024
Olga Tovar a répondu le 22 avr. 2024
Thank you for your feedback. We appreciate you staying with us and look forward to seeing you again.

10/10 – Excellent

Denis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super friendly staff!
Séjour de 1 nuit en avril 2024
Olga Tovar a répondu le 22 avr. 2024
Thank you for staying with us. We look forward to seeing you again. We appreciate your feedback.

10/10 – Excellent

Yervand

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice very clean everything is good thank you. See you next time.
Séjour de 2 nuits en avril 2024
Olga Tovar a répondu le 21 avr. 2024
Thank you for staying with us. We appreciate your feedback. We hope to see you soon.